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Thread: Media Player 11 Low Memory Error

  1. #1
    wareagle Guest

    Media Player 11 Low Memory Error

    HP Pavilion dv9000, AMD Turion 64 X2 TL60, 2GB Ram, nVidia GeForce 7150M /
    nForce 630M, Home Premium 32-bit.

    I use Media Player 11 [or, the Firefox plugin] to listen to streaming audio
    [such as talk radio] or watch streaming video. It worked flawlessly for a few
    weeks then stopped mysteriously. I tried using the full application, and I
    receive the following error when trying to load the link [ctrl-u]:

    "Your computer is running low on memory. Quit other programs, and then try
    again." The Original Error Code is "8007000E - Ran out of memory."

    Searching Google, I found several people had similar problems, but the
    difference was Media Player 11 installed on XP. In Vista, there seems to be
    no way to repair/reinstall Media Player.

    I tried system restore to the earliest restore point. Also, ran all the
    updates. I have not created HP's recovery disks. It seems to have occurred
    after a Windows Defender update. However, I also experienced a video driver
    crash at about the same time while watching internet tv with HP QuickPlay.

    Ran 'sfc /scannow' with the following results:

    "Verification 100% complete. Windows Resource Protection found corrupt
    files but was unable to fix some of them. Details are included in the
    CBS.Log windir\Logs\CBS\CBS.log"

    The coming SP1 appears to have patches that might resolve my issue.


  2. #2
    kevpan815 Guest

    RE: Media Player 11 Low Memory Error

    You Should Try Using Either Windows Vista Home Basic N Edition Or Windows
    Vista Business N Edition (It Runs Much Faster), And Then Try Using Something
    Like Apple I-Tunes (It's Free 2 Use As Long As You Provide Your Own Music
    From Music CD's), Or Real Player 11.0 (Free As Well When You Use Your Own
    Music Cd's), 2 Take The Place Of The Missing Windows Media Player 11.0, Just
    FYI.

    P.S. Seriously, I Downloaded And Installed The X64 Service Pack One Windows
    Vista Business N Edition .ISO File From MSDN Subscriber Downloads, And It
    Installed And Runs Much Faster Than Both Ultimate Edition And Enterprise
    Edition Combined, Just FYI.

  3. #3
    wareagle Guest

    RE: Media Player 11 Low Memory Error

    I can't believe no one has faced this problem before. Or, that no one has
    any suggestion other than, "Use an alternative."

    When I was a young IT tech [many years ago], we prided ourselves on
    troubleshooting and resolving issues with Microsoft software. We didn't
    re-image everything that didn't work as planned.

    Where's all the high-priced, over-rated Microsoft help?

  4. #4
    zachd [MSFT] Guest

    Re: Media Player 11 Low Memory Error

    The details in CBS.log are probably relevant/interesting. What do they say?

    If it's only happening during streaming events, that's a nice isolation.
    Under WMP's Tools:Options:Network menu tab, is the proxy list populated or
    not?

  5. #5
    wareagle Guest

    Re: Media Player 11 Low Memory Error

    Sorry. I gave up on anyone actually answering. However, I've read your
    hints and tips, and I appreciate them. None of them have helped.

    The network protocols are all populated.

    RTSP/UDP
    RTSP/TCP
    HTTP

    No ports are identified by number. Multicast is allowed also.

    Extracting the SR details, they all read as below:

    2008-03-03 18:15:19, Info CSI 0000013b [SR] Verifying
    100 (0x00000064) components
    2008-03-03 18:15:19, Info CSI 0000013c [SR] Beginning
    Verify and Repair transaction
    2008-03-03 18:15:27, Info CSI 0000013e [SR] Verify
    complete
    2008-03-03 18:15:28, Info CSI 0000013f [SR] Verifying 16
    (0x00000010) components
    2008-03-03 18:15:28, Info CSI 00000140 [SR] Beginning
    Verify and Repair transaction
    2008-03-03 18:15:28, Info CSI 00000142 [SR] Verify
    complete
    2008-03-03 18:15:28, Info CSI 00000143 [SR] Repairing 0
    components
    2008-03-03 18:15:28, Info CSI 00000144 [SR] Beginning
    Verify and Repair transaction

    No errors.

    I've followed most of the updates [except for those I do not use], but I
    have not installed the Service Pack yet. I'm waiting for the official
    release.

    It's not the firewall or cookies, and I've uninstalled Norton's Symantec. I
    use AntiVir and the Windows Firewall. I'm behind a hardware firewall.

    I uninstalled Norton's with the thought it was consuming resources.

    During attempts to stream, I see no spike in memory or processes, or at
    least, nothing out of the ordinary and nothing consuming 100%.

    Downloaded media plays just fine. MP3, etc. It's only streaming video and
    audio, and both worked earlier. I've wondered if it's a library issue.

    Are there any libraries [DLLs, etc.] that can get overwritten in Vista? I
    was under the impression not. I use UAC, as I'm used to typing root password
    when I wish to do something with elevated privileges in Linux.

    Still looking for suggestions. Thanks for the response.

  6. #6
    wareagle Guest

    Re: Media Player 11 Low Memory Error

    I've run across another log file that might help troubleshoot the error.

    In my desperation to access certain streaming audio and video, I installed
    both RealPlayer and VLC Media Player. I use VLC for streaming audio
    [internet radio] and RealPlayer where available.

    VLC reputedly will play both video formats, but I've been unable to play
    either in VLC. However, it creates a log, and I thought the information
    might be helpful in determining what's stopping the stream.

    I'm still of a mind it's something local to me.

    This first is an 'rtsp' error:

    live555 error: Failed to connect with
    rtsp://205.143.139.8:554/encoder/geb?cloakport=808,554,7070

    access_realrtsp error: rtsp session can not be established

    main error: no suitable access module for
    `rtsp://205.143.139.8:554/encoder/geb?cloakport=808,554,7070'

    That tells us very little, but perhaps the results for Media Player will:

    main error: Connection to ntsrv8.oru.edu port 1755 failed: Connection timed
    out

    access_mms error: failed to open a connection (tcp)

    main error: Connection to ntsrv8.oru.edu port 1755 failed: Connection timed
    out

    access_mms error: failed to open a connection (tcp)

    access_mms error: cannot connect to server

    access_mms error: cannot read data

    access_mms error: error: HTTP/1.0 400 Bad Request

    access_mms error: cannot start stream

    main error: no suitable access module for `mms://ntsrv8.oru.edu/livemodem'

    I suppose the only real error is the port number.

    And, here's the readout of the CBS log without the date/time:

    CBS Session: 29918781:3693311824 initialized.
    CBS Read out cached package applicability for package:
    Microsoft-Windows-MediaPlayer-OOB
    Package-TopLevel~31bf3856ad364e35~x86~~6.0.6000.16386, ApplicableState: 0,
    CurrentState:0
    CBS Session: 29918781:3693311824 finalized. Reboot required: no
    CBS Session: 29918781:3693751824 initialized.
    CBS Read out cached package applicability for package:
    Microsoft-Windows-MediaPlayer-OOB-Package-TopLevel~31bf3856ad364e35~x86~~6.0.6000.16386, ApplicableState: 0, CurrentState:0
    CBS Session: 29918781:3693751824 finalized. Reboot required: no
    CBS Session: 29918781:3694181824 initialized.
    CBS Read out cached package applicability for package:
    Microsoft-Windows-MediaPlayer-OOB-Package-TopLevel~31bf3856ad364e35~x86~~6.0.6000.16386, ApplicableState: 0, CurrentState:0
    CBS Session: 29918781:3694181824 finalized. Reboot required: no
    CBS Session: 29918781:3696051824 initialized.
    CBS Read out cached package applicability for package:
    Microsoft-Windows-Media-Format-OOB-Package-TopLevel~31bf3856ad364e35~x86~~6.0.6000.16386, ApplicableState: 0, CurrentState:0
    CBS Session: 29918781:3696051824 finalized. Reboot required: no
    CBS Session: 29918781:3696171824 initialized.
    CBS Read out cached package applicability for package:
    Microsoft-Windows-Media-Format-OOB-Package-TopLevel~31bf3856ad364e35~x86~~6.0.6000.16386, ApplicableState: 0, CurrentState:0
    CBS Session: 29918781:3696171824 finalized. Reboot required: no
    CBS Session: 29918781:3696291824 initialized.
    CBS Read out cached package applicability for package:
    Microsoft-Windows-Media-Format-OOB-Package-TopLevel~31bf3856ad364e35~x86~~6.0.6000.16386, ApplicableState: 0, CurrentState:0
    CBS Session: 29918781:3696291824 finalized. Reboot required: no

    Meanwhile, I see nothing relevant in the Event Viewer.

  7. #7
    Join Date
    Feb 2009
    Posts
    1

    Re: Media Player 11 Low Memory Error QuickTime attempt

    I got the same thing on Vista Home Premium...
    Thought it was the extra codecs I installed...
    I was trying to open QT MOV file which WMP11 says it recognizes it but it may not work...
    Well, it did not work and I got the 'low memory error", QT MOV ONLY!

    I loaded a wmv and it played fine without any resets or restarts...

    MAYBE: since Microsoft currently says they do not have a fix for this error, what they are really saying is, they refuse to be compatible with a direct OS competitor... OSX.

    That is ok, since iTunes will play wmv, duh! MSnott needs to revisit its corporate policies... anyone for free OS like Linux??

  8. #8
    zachd [MSFT] Guest

    Re: Media Player 11 Low Memory Error

    WMP does not say it recognizes MOV. You may have installed some bad third
    party code that misregistered MOV as a 'supported' type, but -- I'd bet that
    doesn't work well. If Apple wants to provide a MOV file filter, they can do
    so.

    Sorry: "MOV" is a wide file format covering a wide range of file types, so
    even if WMP managed to support some subaspects of MOV it could still have
    problems with others. I apologize that you installed some dumb third party
    software that didn't understand that. =\

    I like Apple and have personally worked with the QuickTime team to help make
    multimedia work better for everyone. Please don't insinuate badness simply
    because you installed dumb third party software that didn't understand MOV.
    =)

  9. #9
    James Matthews Guest

    Re: Media Player 11 Low Memory Error

    You will need to download quicktime to do that or the k-lit codec pack to
    play those files.

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