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Thread: DirectX 10 install problems

  1. #1
    Old Pilot Guest

    DirectX 10 install problems

    Hi Folks,

    I have an issue with DirectX 10. I am attempting to ensure that I have the
    latest DX 10 load but when I try to install it from the MS website I get an
    Internal system error which asks me to refer to DXError and DirectX logs.

    I have looked at both of these and copied the results below:

    02/28/08 15:47:26: DXWSetup: ***** DXWSETUP *****
    02/28/08 15:47:26: DXWSetup: WinMain()
    02/28/08 15:47:26: DXWSetup: IsIA64(): not IA64.
    02/28/08 15:47:26: DXWSetup: Unable to get Version on target file
    C:\Windows\system32\directx\websetup\dsetup.dll
    02/28/08 15:47:26: DXWSetup: Installed file
    C:\Windows\system32\directx\websetup\dsetup.dll
    02/28/08 15:47:26: DXWSetup: Unable to get Version on target file
    C:\Windows\system32\directx\websetup\dsetup32.dll
    02/28/08 15:47:27: DXWSetup: Installed file
    C:\Windows\system32\directx\websetup\dsetup32.dll
    02/28/08 15:47:27: DXWSetup: GetDXVersion(): Unable to get RC string from
    registry.
    02/28/08 15:47:27: DXWSetup: DirectX Version: 4.09.00.0904.00
    02/28/08 15:47:27: DXWSetup: Setup Version: 4.09.00.0904.00
    02/28/08 15:47:27: DXWSetup: A newer version of DirectX have been installed
    already.
    02/28/08 15:47:27: dsetup32: IsWow64(): not Wow64 process.
    02/28/08 15:47:30: DXWSetup: CDXWSetup::CDXWSetup()
    02/28/08 15:47:30: DXWSetup: CDXWSetup::DownloadDXUpdate()
    02/28/08 15:47:30: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x1,
    SubStatus = 0x0
    02/28/08 15:47:30: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3,
    SubStatus = 0x0
    02/28/08 15:47:30: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x2,
    SubStatus = 0x0
    02/28/08 15:47:30: DXWSetup: OnStartInstall(): DLSize = 81, InstallSize = 0
    02/28/08 15:47:30: DXWSetup: OnStartComponent(): ID = DXUpdate, DLSize = 81,
    InstallSize = 0, str = %DirectX_Setup%
    02/28/08 15:47:30: DXWSetup: OnComponentProgress(): Phase = 0, Progress = 0
    02/28/08 15:47:30: DXWSetup: OnStopComponent(): ID = DXUpdate, hr = 0x0,
    Phase = 9, str = %DirectX_Setup%, status = 0x0
    02/28/08 15:47:30: DXWSetup: OnStopInstall(): hr = 0x0, str = (null), status
    = 0x0
    02/28/08 15:47:30: DXWSetup: OnEngineStatusChange(): EngineStatus = 0x3,
    SubStatus = 0x0
    02/28/08 15:47:30: DXWSetup: WM_APP_DOWNLOADDXUPDATE
    02/28/08 15:47:30: DXWSetup: CDXWSetup::InitInstallEngine()
    02/28/08 15:47:30: DXWSetup: CDXWSetup::InitInstallEngine(): Sections are
    not initialized.
    02/28/08 15:47:30: DXWSetup: PreinstDlgProc():
    CDXWSetup::InitInstallEngine() failed.
    02/28/08 15:47:30: DXWSetup: WM_APP_ENDDOWNLOAD
    02/28/08 15:47:34: DXWSetup: CDXWSetup::~CDXWSetup()
    02/28/08 15:47:35: DXWSetup: CreatePropertySheet() returns -9.
    02/28/08 15:47:35: DXWSetup: Deleted file
    C:\Windows\system32\directx\websetup\dsetup.dll.
    02/28/08 15:47:35: DXWSetup: Deleted file
    C:\Windows\system32\directx\websetup\dsetup32.dll.



    --------------------
    [02/28/08 15:47:30] module: DXWSetup(Oct 22 2007), file: dxwsetup.cpp, line:
    219, function: CDXWSetup::InitInstallEngine

    Sections are not initialized.

    --------------------
    [02/28/08 15:47:30] module: DXWSetup(Oct 22 2007), file: psheets.cpp, line:
    472, function: PreinstDlgProc

    CDXWSetup::InitInstallEngine() failed.

    To me it looks like the installer sees a later version of DX 10 on my
    machine but how can that be when I am loading the latest from the Direct X
    web site? This is giving me all sorts of problems so can someone please help
    me?

    Many thanks,

    Old Pilot



  2. #2
    Mark L. Ferguson Guest

    Re: DirectX 10 install problems

    I would boot to Safe Mode (F8 on restart, 'black screen after BIOS screen)
    The makes you the default "Administrator, and you will get better access for
    programs you run with those rights. The directX install probably needs
    better access to the registry.

  3. #3
    Carey Frisch [MVP] Guest

    Re: DirectX 10 install problems

    Windows Vista already includes DirectX 10. Why are you trying
    to install it again? DirectX 10 in Vista is the latest available version.

  4. #4
    On the Bridge! Guest

    Re: DirectX 10 install problems

    vista has directx 10

    but if you want to see it.. go to start> and in the box type dxdiag and
    press enter

  5. #5
    Gary Mount Guest

    Re: DirectX 10 install problems

    Why don't you wait for the Vista Service Pack 1 so you will get updated to
    DirectX 10.1

  6. #6
    Old Pilot Guest

    Re: DirectX 10 install problems


    Thanks for your suggestions... I will give Safe Mode a try Mark but as the
    only user I have full Admin rights already; but you never know!

    Carey... because Bioshock black screens at a particular place that 2K
    knowledgebase has recognised as a fault cured by reloading the latest DX.
    The game runs in DX9 mode but not in DX10 mode hense the need to reload DX10.

    Thanks 'On The Bridge' but I already know about DXDiag, it shows DX10 and
    passes.

    Gary... yep that is an option but I would rather be using the products that
    I paid for.

    Does anyone know if DX should load over a current version? I would have
    thought so and the fact that it comes back with what is obviously an erronous
    error message (DXWSetup: A newer version of DirectX have been installed
    already.)... not possible as I am putting on the newest version, leads me to
    believe that my load is corrupt. This would explain why it fails to operate
    correctly whereas DX9 runs fine.

    Thanks guys,

    Nick




  7. #7
    Synapse Syndrome Guest

    Re: DirectX 10 install problems

    SP1 includes DirectX 10.1

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