Vista firewire problems

I am trying to download video from my Sony TRV-310 handicam using firewire to
my new Vista laptop. Vista does not see my camera. However when I plug the
same camera and firewire cable into an older computer with XP sp2, it works
fine. This is very perplexing. I've seen others with the same problem though
with different camcorders and no one seems to have an answer. Is there anyway
to convince vista that my vid cam is out there? I have looked at the Sony
site and they indicate that it will work without any additional drivers. This
doesn't bode well for Vista if it can't make a simple firewire connection.
Any advice is greatly welcomed.

I have the same basic problem, But I was able to connect it ONCE. after that
it wouldn't pick it any more.

check with another piece of firewire connected equipment such as an external
drive etc to see if the port on the laptop is actually working.

I have the same problem, but i only work with audio, ive just bougth core 2
duo vista , and i put my controller into the pc and it doesnt eaven reconized
at al..
Can you help me, how did you fix your problem?

I have checked the port. This seems to be a common problem with Vista. I may
just decide to go back to XP. Or I may just go with Apple. Microsoft seems to
be completely arrogant in regards to common user problems. There is nothing
in the knowledge base about this and yet I have found over 200 others with
the same issue. Vista is the problem!

You checked the port and what?
It worked with something else?
It didn't work with something else?
What was the something else? As another cam isn't a good test.
The port works fine if you roll back to XP?
200 sounds a lot, and I'm in no way defending MS, but they've no doubt sold
millions of copies of vista so as a percentage it is very very few people.
If Vista is the problem, what is the problem?
I've beta tested vista for some time before it was released and in no
version have I had any problem with my firewire connection, I have two pcs a
laptop and 5 different firewire connected peripherals.
You may notice that Sony call the "firewire" port I-link. This is because
they use protocols which differ from the firewire standard, maybe it is
Sony's fault, as it was when MS upgraded their confirmation with the
IEEE1394 standards when SP2 was released. This of course caused many cams to
stop working, Canon suffering most, but of course it was MS's fault......
not Canon's for not following the standard carefully enough when installing
the firmware in the cam :)

Not trying to throw blame, just giving you info that may be of use in
understanding.

Hi,

by going trough the same issue with my camcorder, and reading lot of same
posts all over google search.
I have been working with MS operating system since 6 years. After the
rubbish Microsoft millenium which convince a lot of people starting pirating
or migrating to the excellent APPLE OS, I would say: if anyone get in
troubles with vista try LINUX live cd, it would solve lot of problems. FREE
and well updated.

To my opinion, vista is a good OS but still developped under marketing rules
.... MS should look after cust complains and make an effort to provide better
services.

I have the same issue. Vista is highly inconsistent at recognizing hardware
connections by firewire. One day it worked, the next time I plugged in my
camcorder it did not work. Nothing had changed. Nothing is broken. IT'S VISTA.

I don't know who the person is who says he's beta tested Vista and there
aren't any problems, but he is DEAD WRONG.

I have Windows Vista and a new camcorder (PV-GS90P-S) and it doesn't work
with bloody Vista. It works fine with XP. Actually, it worked once and I
restarted my computer and it stopped working. So it is not the cable, not the
IEEE port, not the camcorder and not me. Vista has done something to
inactivate the camcorder.

I knew I should have bought a Mac...next time I will.

R

That's strange - none of my firewire ports nor neither of my two video
cameras have had problems at all with Vista. The camera shouldn't be in
question here. If you turn off the computer and pull the plug from the wall
for ten seconds to *completely* shut down the computer, does the firewire
port wake up on next reconnect?

The cable and the camera would not be suspect to me. The hardware would
definitely be suspect given the data so far.

I've done all of the simple things like that....and none of it worked. I've
done all of the turn off this, unplug that, delete driver this, update driver
that.

The problem that people don't understand is that because Vista works for
your computer doesn't mean it will work on others. I am sure if I went
through the trouble of posting all of my devices and all of my drivers,
someone could tell me the problem. In truth who has time for doing that? So I
did what I should have done when I bought the computer and get rid of Windows
Vista and load Windows XP. I'm a big fan of XP as it is more stable and
wasn't the beta-version that Vista is. All of the software I spent so much
money on that didn't work in Vista works with XP - so I'm happy. Oh, and the
moment I trashed that beta-version of an OS my camcorder worked. Go figure...

I'm having the exact same problem. I kinda got screwed in my situation, I
work for a production company and said in a very cocky tone to my boss "Sure
yah no problem, I just bought me a new RIG with vista, I CAN EDIT YOUR VIDEOS
EASY!"

low and behold Vista will NOT detect any of my 3 cameras in any of my
firewire ports...Vista somehow managed to detect my external hard drive once
then POOF never again.

Fortunately I still had my old PC lying around so I was able to edit my
stuff on XP just fine, it just took too long =[.

I hope this issue can get fixed soon.

This isn't that Mike Ross is it? =)

What's the hardware information for this machine? Have you tried a
dedicated firewire card? I admit I use a dedicated 1394b firewire card for
the most part, but my Lian Li box's firewire ports work fine too.

Is this Vista RTM or Vista SP1 we're talking about?

I'm having the same problem ... works fine with Xp but won't even recognise
my Cam with Vista .... I'm not sure there's a fix unless Microsoft address it
.... it IS a Vista issue ... some comments I've seen say MS won't support Sony
format maybe thats a bit cynical (hope it isn't true .. maybe i'm being
naive) ... the thousands of posts with the same problem suggest this isn't a
hardware issue but a OS issue ... some manufacturers are now telling
customers that Vista WILL NOT WORK with firewire (ie Epson) ... I understand
MS want to protect there revenue..but I purchased Vista and it's only my own
video I want to save..whats the problem ! :( ... I've always used MS products
but next time I purchase a pc i will be considering others!

What Epson reference are you referring to? Is there some URL?

Again, I use firewire with Vista very often with my machine, so I'm confused
by any indication that there's a problem on the Microsoft side here.

There are some firewire updates in SP1, and
http://support.microsoft.com/kb/927827
may be helpful if you have a buggy firewire device. Other than that - any
vendor claiming this to be some Microsoft issue would probably either want
to identify the specific issue or work with Microsoft to identify it.

This isn't rocket science - but it *is* science. If there's a hardware or
driver or Microsoft problem here, following up with the appropriate vendor
(starting with the firewire port vendor) should be able to drive the
solution to fix/conclusion. Be specific about the problem you're facing.
Given your descriptions so far, I'm wondering if the 927827 advice is
relevant to your situation.

So is there a fix to the problem?  This is a really frustrating problem cos I went through the exact same phase.. Vista sees it for like 2 seconds then magically never sees it again.  Did all the usual bullcrap of check this that driver this that and also got the same annoying answers like "huh, it should work; mine did."So is there a fix to this problem?  Apparently it doesn't matter which firewire product.. the same thing happened to me with two different audio interfaces.

Is there a resolution to this problem yet? I have a new HP All-in-one with
Vista and I'm trying to connect my Canon digital video camcorder to it via
4-pin to 4-pin firewire. Like others in this discussion, something happened
the first time (very strange, it wanted to copy pictures from my outboard
harddrive), then it never again recognized the connection. No comforting
'new hardward found' message.

I've uploaded from this camera to my old XP machine, and to my husband's
Apple machine. I talked to Canon and walked thru a couple of tests, and the
camera is not at fault. Canon says that I don't need any extra software for
4-pin to 4-pin. There is no indication that Vista knows the camera is
attached -- nothing in My Computer, nothing that Windows movie maker can
find.