Results 1 to 15 of 15

Thread: Constant problems with "Internet Explorer has stopped working..."

  1. #1
    MaryL Guest

    Constant problems with "Internet Explorer has stopped working..."

    I usually do not cross-post, and I already posted a similar message to
    another group. Then I realized that this may be the newsgroup I should have
    started with.

    I am using a new computer (Dell 530, only about a month old) with Vista Home
    Premium (full version, not OEM). Starting a few days ago, I have been
    getting error messages that says, "Internet Explorer has stopped working
    correctly. Windows will close the program and notify you if a solution is
    available." Then IE closes down. Of course, I have never received any such
    "notice." This problem is growing worse and worse. Sometimes, I have to
    "try" to open IE numerous times before the error message finally stops
    intruding.

    Has anyone found a solution? I did get a response on the other group which
    said that it is likely than an an ActiveX control has been installed on the
    machine that is not Vista compliant and it taking IE 7 down. If that is the
    case, I don't remember doing it -- and I don't have any idea how to search
    for ActiveX and/or delete it.

    The problem of "IE has stopped working correctly..." problem surfaces as
    soon as I open IE. I did not have the problem until a few days ago, and I
    have not added any new programs. A google search showed many similar
    reports for other programs, but they were reports of problems and not
    solutions. The Microsoft knowledge base shows the issue being linked to
    version 5.1.5.0 of StompSoft by Migo Digital Valut or an earlier version of
    the program. It says that the issue may also occur if a third-party program
    such as Reno or Spydawn is installed. I have not installed any of these
    programs -- in fact, I have never heard of them. Nevertheless, I followed
    the instructions in MS knowledge base to determine whether Digital Vault is
    installed. The instructions were to start task manager, click on the
    Application tab, click on New Task, and type cmd in the Create New Task
    dialog box. When I then typed dir "Program Files" at the command prompt (as
    directed), then pressed ENTER, *nothing* (no programs) appeared as output.
    The instructions did not say where I should "be" when I entered this
    command, so I tried it from both the desktop and when IE was running.

    I have scheduled both AVG and Windows Defender to run every day. I also
    manually turn on Ad-Aware 2007 and SpyBot S&D several times a week.

    Help! This is a new problem but is a frequent problem, and I hope someone
    can help diagnose and eliminate it. As it is, my new Vista machine is
    rapidly becoming worthless.

    Thanks, MaryL




  2. #2
    cheen Guest

    Re: Constant problems with "Internet Explorer has stopped working..."

    Just do a system restore to the day before this started happening

    to learn about system restore if you dont know what it is type "system
    restore"
    in the windows help search box



    "MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER> wrote in message
    news:u2ozQYScIHA.4140@TK2MSFTNGP04.phx.gbl...
    >I usually do not cross-post, and I already posted a similar message to
    >another group. Then I realized that this may be the newsgroup I should
    >have started with.
    >
    > I am using a new computer (Dell 530, only about a month old) with Vista
    > Home Premium (full version, not OEM). Starting a few days ago, I have
    > been getting error messages that says, "Internet Explorer has stopped
    > working correctly. Windows will close the program and notify you if a
    > solution is available." Then IE closes down. Of course, I have never
    > received any such "notice." This problem is growing worse and worse.
    > Sometimes, I have to "try" to open IE numerous times before the error
    > message finally stops intruding.
    >
    > Has anyone found a solution? I did get a response on the other group
    > which said that it is likely than an an ActiveX control has been installed
    > on the machine that is not Vista compliant and it taking IE 7 down. If
    > that is the case, I don't remember doing it -- and I don't have any idea
    > how to search for ActiveX and/or delete it.
    >
    > The problem of "IE has stopped working correctly..." problem surfaces as
    > soon as I open IE. I did not have the problem until a few days ago, and I
    > have not added any new programs. A google search showed many similar
    > reports for other programs, but they were reports of problems and not
    > solutions. The Microsoft knowledge base shows the issue being linked to
    > version 5.1.5.0 of StompSoft by Migo Digital Valut or an earlier version
    > of the program. It says that the issue may also occur if a third-party
    > program such as Reno or Spydawn is installed. I have not installed any of
    > these programs -- in fact, I have never heard of them. Nevertheless, I
    > followed the instructions in MS knowledge base to determine whether
    > Digital Vault is installed. The instructions were to start task manager,
    > click on the Application tab, click on New Task, and type cmd in the
    > Create New Task dialog box. When I then typed dir "Program Files" at the
    > command prompt (as directed), then pressed ENTER, *nothing* (no programs)
    > appeared as output. The instructions did not say where I should "be" when
    > I entered this command, so I tried it from both the desktop and when IE
    > was running.
    >
    > I have scheduled both AVG and Windows Defender to run every day. I also
    > manually turn on Ad-Aware 2007 and SpyBot S&D several times a week.
    >
    > Help! This is a new problem but is a frequent problem, and I hope someone
    > can help diagnose and eliminate it. As it is, my new Vista machine is
    > rapidly becoming worthless.
    >
    > Thanks, MaryL
    >
    >
    >




  3. #3
    MaryL Guest

    Re: Constant problems with "Internet Explorer has stopped working..."

    I frequently use system restore for problems -- it's one of my favorite
    "tools." However, it did not help in this case. It may be that the problem
    started before I recognized it because I seem to recall that I got the error
    message once or twice and didn't think much of it. I occasionally turn off
    system restore and then back on to restart it (but, of course, I lose all
    previous points). I started doing this with XP because system restore
    sometimes became corrupted, and it was always at the most inopportune
    moments -- that is, just when I needed it. So, I started doing this to
    "refresh" the system.

    Thanks,
    MaryL

    "cheen" <cheen@microsoft.com> wrote in message
    news:47b7c6f9@newsgate.x-privat.org...
    > Just do a system restore to the day before this started happening
    >
    > to learn about system restore if you dont know what it is type "system
    > restore"
    > in the windows help search box
    >
    >
    >
    > "MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER> wrote in message
    > news:u2ozQYScIHA.4140@TK2MSFTNGP04.phx.gbl...
    >>I usually do not cross-post, and I already posted a similar message to
    >>another group. Then I realized that this may be the newsgroup I should
    >>have started with.
    >>
    >> I am using a new computer (Dell 530, only about a month old) with Vista
    >> Home Premium (full version, not OEM). Starting a few days ago, I have
    >> been getting error messages that says, "Internet Explorer has stopped
    >> working correctly. Windows will close the program and notify you if a
    >> solution is available." Then IE closes down. Of course, I have never
    >> received any such "notice." This problem is growing worse and worse.
    >> Sometimes, I have to "try" to open IE numerous times before the error
    >> message finally stops intruding.
    >>
    >> Has anyone found a solution? I did get a response on the other group
    >> which said that it is likely than an an ActiveX control has been
    >> installed on the machine that is not Vista compliant and it taking IE 7
    >> down. If that is the case, I don't remember doing it -- and I don't have
    >> any idea how to search for ActiveX and/or delete it.
    >>
    >> The problem of "IE has stopped working correctly..." problem surfaces as
    >> soon as I open IE. I did not have the problem until a few days ago, and
    >> I have not added any new programs. A google search showed many similar
    >> reports for other programs, but they were reports of problems and not
    >> solutions. The Microsoft knowledge base shows the issue being linked to
    >> version 5.1.5.0 of StompSoft by Migo Digital Valut or an earlier version
    >> of the program. It says that the issue may also occur if a third-party
    >> program such as Reno or Spydawn is installed. I have not installed any
    >> of these programs -- in fact, I have never heard of them. Nevertheless,
    >> I followed the instructions in MS knowledge base to determine whether
    >> Digital Vault is installed. The instructions were to start task manager,
    >> click on the Application tab, click on New Task, and type cmd in the
    >> Create New Task dialog box. When I then typed dir "Program Files" at the
    >> command prompt (as directed), then pressed ENTER, *nothing* (no programs)
    >> appeared as output. The instructions did not say where I should "be" when
    >> I entered this command, so I tried it from both the desktop and when IE
    >> was running.
    >>
    >> I have scheduled both AVG and Windows Defender to run every day. I also
    >> manually turn on Ad-Aware 2007 and SpyBot S&D several times a week.
    >>
    >> Help! This is a new problem but is a frequent problem, and I hope
    >> someone can help diagnose and eliminate it. As it is, my new Vista
    >> machine is rapidly becoming worthless.
    >>
    >> Thanks, MaryL
    >>
    >>
    >>

    >
    >



  4. #4
    cheen Guest

    Re: Constant problems with "Internet Explorer has stopped working..."

    Hello, download autoruns, now a microsoft application for free
    http://technet.microsoft.com/en-us/s.../bb963902.aspx

    and run it as administrator by right clicking on it,
    then go to the Internet explorer tab of this autoruns application
    see there what might look strange and uncheck it , (have IE closed)

    see if this helps, of course this is reversable and you can put the
    checkmark back so dont worry about this...



    there is a special icon f
    "MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER> wrote in message
    news:exFnrgScIHA.1960@TK2MSFTNGP02.phx.gbl...
    >I frequently use system restore for problems -- it's one of my favorite
    >"tools." However, it did not help in this case. It may be that the
    >problem started before I recognized it because I seem to recall that I got
    >the error message once or twice and didn't think much of it. I occasionally
    >turn off system restore and then back on to restart it (but, of course, I
    >lose all previous points). I started doing this with XP because system
    >restore sometimes became corrupted, and it was always at the most
    >inopportune moments -- that is, just when I needed it. So, I started doing
    >this to "refresh" the system.
    >
    > Thanks,
    > MaryL
    >
    > "cheen" <cheen@microsoft.com> wrote in message
    > news:47b7c6f9@newsgate.x-privat.org...
    >> Just do a system restore to the day before this started happening
    >>
    >> to learn about system restore if you dont know what it is type "system
    >> restore"
    >> in the windows help search box
    >>
    >>
    >>
    >> "MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER> wrote in message
    >> news:u2ozQYScIHA.4140@TK2MSFTNGP04.phx.gbl...
    >>>I usually do not cross-post, and I already posted a similar message to
    >>>another group. Then I realized that this may be the newsgroup I should
    >>>have started with.
    >>>
    >>> I am using a new computer (Dell 530, only about a month old) with Vista
    >>> Home Premium (full version, not OEM). Starting a few days ago, I have
    >>> been getting error messages that says, "Internet Explorer has stopped
    >>> working correctly. Windows will close the program and notify you if a
    >>> solution is available." Then IE closes down. Of course, I have never
    >>> received any such "notice." This problem is growing worse and worse.
    >>> Sometimes, I have to "try" to open IE numerous times before the error
    >>> message finally stops intruding.
    >>>
    >>> Has anyone found a solution? I did get a response on the other group
    >>> which said that it is likely than an an ActiveX control has been
    >>> installed on the machine that is not Vista compliant and it taking IE 7
    >>> down. If that is the case, I don't remember doing it -- and I don't
    >>> have any idea how to search for ActiveX and/or delete it.
    >>>
    >>> The problem of "IE has stopped working correctly..." problem surfaces as
    >>> soon as I open IE. I did not have the problem until a few days ago, and
    >>> I have not added any new programs. A google search showed many similar
    >>> reports for other programs, but they were reports of problems and not
    >>> solutions. The Microsoft knowledge base shows the issue being linked to
    >>> version 5.1.5.0 of StompSoft by Migo Digital Valut or an earlier version
    >>> of the program. It says that the issue may also occur if a third-party
    >>> program such as Reno or Spydawn is installed. I have not installed any
    >>> of these programs -- in fact, I have never heard of them. Nevertheless,
    >>> I followed the instructions in MS knowledge base to determine whether
    >>> Digital Vault is installed. The instructions were to start task
    >>> manager, click on the Application tab, click on New Task, and type cmd
    >>> in the Create New Task dialog box. When I then typed dir "Program
    >>> Files" at the command prompt (as directed), then pressed ENTER,
    >>> *nothing* (no programs) appeared as output. The instructions did not say
    >>> where I should "be" when I entered this command, so I tried it from both
    >>> the desktop and when IE was running.
    >>>
    >>> I have scheduled both AVG and Windows Defender to run every day. I also
    >>> manually turn on Ad-Aware 2007 and SpyBot S&D several times a week.
    >>>
    >>> Help! This is a new problem but is a frequent problem, and I hope
    >>> someone can help diagnose and eliminate it. As it is, my new Vista
    >>> machine is rapidly becoming worthless.
    >>>
    >>> Thanks, MaryL
    >>>
    >>>
    >>>

    >>
    >>

    >




  5. #5
    cheen Guest

    Re: Constant problems with "Internet Explorer has stopped working..."

    There is also a special icon for IE that is called Internet explorer with no
    add ons

    you can find this in Start> programs> accessories> system tools

    try using IE with this icon for a while.. if you never get that error again,
    it means that indeed something is installed on IE thats creating this
    problem.. with autoruns the program I told you about in my other post you
    can try disabling a few and with trail and error find the problem..

    if you need anything ill be around


    "cheen" <cheen@microsoft.com> wrote in message
    news:47b7cf44$1@newsgate.x-privat.org...
    > Hello, download autoruns, now a microsoft application for free
    > http://technet.microsoft.com/en-us/s.../bb963902.aspx
    >
    > and run it as administrator by right clicking on it,
    > then go to the Internet explorer tab of this autoruns application
    > see there what might look strange and uncheck it , (have IE closed)
    >
    > see if this helps, of course this is reversable and you can put the
    > checkmark back so dont worry about this...
    >
    >
    >
    > there is a special icon f
    > "MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER> wrote in message
    > news:exFnrgScIHA.1960@TK2MSFTNGP02.phx.gbl...
    >>I frequently use system restore for problems -- it's one of my favorite
    >>"tools." However, it did not help in this case. It may be that the
    >>problem started before I recognized it because I seem to recall that I got
    >>the error message once or twice and didn't think much of it. I
    >>occasionally turn off system restore and then back on to restart it (but,
    >>of course, I lose all previous points). I started doing this with XP
    >>because system restore sometimes became corrupted, and it was always at
    >>the most inopportune moments -- that is, just when I needed it. So, I
    >>started doing this to "refresh" the system.
    >>
    >> Thanks,
    >> MaryL
    >>
    >> "cheen" <cheen@microsoft.com> wrote in message
    >> news:47b7c6f9@newsgate.x-privat.org...
    >>> Just do a system restore to the day before this started happening
    >>>
    >>> to learn about system restore if you dont know what it is type "system
    >>> restore"
    >>> in the windows help search box
    >>>
    >>>
    >>>
    >>> "MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER> wrote in message
    >>> news:u2ozQYScIHA.4140@TK2MSFTNGP04.phx.gbl...
    >>>>I usually do not cross-post, and I already posted a similar message to
    >>>>another group. Then I realized that this may be the newsgroup I should
    >>>>have started with.
    >>>>
    >>>> I am using a new computer (Dell 530, only about a month old) with Vista
    >>>> Home Premium (full version, not OEM). Starting a few days ago, I have
    >>>> been getting error messages that says, "Internet Explorer has stopped
    >>>> working correctly. Windows will close the program and notify you if a
    >>>> solution is available." Then IE closes down. Of course, I have never
    >>>> received any such "notice." This problem is growing worse and worse.
    >>>> Sometimes, I have to "try" to open IE numerous times before the error
    >>>> message finally stops intruding.
    >>>>
    >>>> Has anyone found a solution? I did get a response on the other group
    >>>> which said that it is likely than an an ActiveX control has been
    >>>> installed on the machine that is not Vista compliant and it taking IE 7
    >>>> down. If that is the case, I don't remember doing it -- and I don't
    >>>> have any idea how to search for ActiveX and/or delete it.
    >>>>
    >>>> The problem of "IE has stopped working correctly..." problem surfaces
    >>>> as soon as I open IE. I did not have the problem until a few days ago,
    >>>> and I have not added any new programs. A google search showed many
    >>>> similar reports for other programs, but they were reports of problems
    >>>> and not solutions. The Microsoft knowledge base shows the issue being
    >>>> linked to version 5.1.5.0 of StompSoft by Migo Digital Valut or an
    >>>> earlier version of the program. It says that the issue may also occur
    >>>> if a third-party program such as Reno or Spydawn is installed. I have
    >>>> not installed any of these programs -- in fact, I have never heard of
    >>>> them. Nevertheless, I followed the instructions in MS knowledge base
    >>>> to determine whether Digital Vault is installed. The instructions were
    >>>> to start task manager, click on the Application tab, click on New Task,
    >>>> and type cmd in the Create New Task dialog box. When I then typed dir
    >>>> "Program Files" at the command prompt (as directed), then pressed
    >>>> ENTER, *nothing* (no programs) appeared as output. The instructions did
    >>>> not say where I should "be" when I entered this command, so I tried it
    >>>> from both the desktop and when IE was running.
    >>>>
    >>>> I have scheduled both AVG and Windows Defender to run every day. I
    >>>> also manually turn on Ad-Aware 2007 and SpyBot S&D several times a
    >>>> week.
    >>>>
    >>>> Help! This is a new problem but is a frequent problem, and I hope
    >>>> someone can help diagnose and eliminate it. As it is, my new Vista
    >>>> machine is rapidly becoming worthless.
    >>>>
    >>>> Thanks, MaryL
    >>>>
    >>>>
    >>>>
    >>>
    >>>

    >>

    >
    >




  6. #6
    Frank Guest

    Re: Constant problems with "Internet Explorer has stopped working..."

    cheen wrote:

    > There is also a special icon for IE that is called Internet explorer with no
    > add ons
    >
    > you can find this in Start> programs> accessories> system tools
    >
    > try using IE with this icon for a while.. if you never get that error again,
    > it means that indeed something is installed on IE thats creating this
    > problem.. with autoruns the program I told you about in my other post you
    > can try disabling a few and with trail and error find the problem..
    >
    > if you need anything ill be around
    >
    >
    > "cheen" <cheen@microsoft.com> wrote in message
    > news:47b7cf44$1@newsgate.x-privat.org...
    >
    >>Hello, download autoruns, now a microsoft application for free
    >>http://technet.microsoft.com/en-us/s.../bb963902.aspx
    >>
    >>and run it as administrator by right clicking on it,
    >>then go to the Internet explorer tab of this autoruns application
    >>see there what might look strange and uncheck it , (have IE closed)
    >>
    >>see if this helps, of course this is reversable and you can put the
    >>checkmark back so dont worry about this...
    >>
    >>
    >>
    >>there is a special icon f
    >>"MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER> wrote in message
    >>news:exFnrgScIHA.1960@TK2MSFTNGP02.phx.gbl...
    >>
    >>>I frequently use system restore for problems -- it's one of my favorite
    >>>"tools." However, it did not help in this case. It may be that the
    >>>problem started before I recognized it because I seem to recall that I got
    >>>the error message once or twice and didn't think much of it. I
    >>>occasionally turn off system restore and then back on to restart it (but,
    >>>of course, I lose all previous points). I started doing this with XP
    >>>because system restore sometimes became corrupted, and it was always at
    >>>the most inopportune moments -- that is, just when I needed it. So, I
    >>>started doing this to "refresh" the system.
    >>>
    >>>Thanks,
    >>>MaryL
    >>>
    >>>"cheen" <cheen@microsoft.com> wrote in message
    >>>news:47b7c6f9@newsgate.x-privat.org...
    >>>
    >>>>Just do a system restore to the day before this started happening
    >>>>
    >>>>to learn about system restore if you dont know what it is type "system
    >>>>restore"
    >>>>in the windows help search box
    >>>>
    >>>>
    >>>>
    >>>>"MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER> wrote in message
    >>>>news:u2ozQYScIHA.4140@TK2MSFTNGP04.phx.gbl...
    >>>>
    >>>>>I usually do not cross-post, and I already posted a similar message to
    >>>>>another group. Then I realized that this may be the newsgroup I should
    >>>>>have started with.
    >>>>>
    >>>>>I am using a new computer (Dell 530, only about a month old) with Vista
    >>>>>Home Premium (full version, not OEM). Starting a few days ago, I have
    >>>>>been getting error messages that says, "Internet Explorer has stopped
    >>>>>working correctly. Windows will close the program and notify you if a
    >>>>>solution is available." Then IE closes down. Of course, I have never
    >>>>>received any such "notice." This problem is growing worse and worse.
    >>>>>Sometimes, I have to "try" to open IE numerous times before the error
    >>>>>message finally stops intruding.
    >>>>>
    >>>>>Has anyone found a solution? I did get a response on the other group
    >>>>>which said that it is likely than an an ActiveX control has been
    >>>>>installed on the machine that is not Vista compliant and it taking IE 7
    >>>>>down. If that is the case, I don't remember doing it -- and I don't
    >>>>>have any idea how to search for ActiveX and/or delete it.
    >>>>>
    >>>>>The problem of "IE has stopped working correctly..." problem surfaces
    >>>>>as soon as I open IE. I did not have the problem until a few days ago,
    >>>>>and I have not added any new programs. A google search showed many
    >>>>>similar reports for other programs, but they were reports of problems
    >>>>>and not solutions. The Microsoft knowledge base shows the issue being
    >>>>>linked to version 5.1.5.0 of StompSoft by Migo Digital Valut or an
    >>>>>earlier version of the program. It says that the issue may also occur
    >>>>>if a third-party program such as Reno or Spydawn is installed. I have
    >>>>>not installed any of these programs -- in fact, I have never heard of
    >>>>>them. Nevertheless, I followed the instructions in MS knowledge base
    >>>>>to determine whether Digital Vault is installed. The instructions were
    >>>>>to start task manager, click on the Application tab, click on New Task,
    >>>>>and type cmd in the Create New Task dialog box. When I then typed dir
    >>>>>"Program Files" at the command prompt (as directed), then pressed
    >>>>>ENTER, *nothing* (no programs) appeared as output. The instructions did
    >>>>>not say where I should "be" when I entered this command, so I tried it
    >>>>>from both the desktop and when IE was running.
    >>>>>
    >>>>>I have scheduled both AVG and Windows Defender to run every day. I
    >>>>>also manually turn on Ad-Aware 2007 and SpyBot S&D several times a
    >>>>>week.
    >>>>>
    >>>>>Help! This is a new problem but is a frequent problem, and I hope
    >>>>>someone can help diagnose and eliminate it. As it is, my new Vista
    >>>>>machine is rapidly becoming worthless.
    >>>>>
    >>>>>Thanks, MaryL
    >>>>>
    >>>>>
    >>>>>
    >>>>
    >>>>

    >>

    >
    >

    Just right click on IE and you'll get the "no-adds on' option.
    Frank

  7. #7
    zachd [MSFT] Guest

    Re: Constant problems with "Internet Explorer has stopped working..."


    Also, what's the fault information for this according to the Problem Reports
    and Solutions center control panel?

    http://zachd.com/pss/pss.html#bucket
    has how to look that up if you don't know how.

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --

    "MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER> wrote in message
    news:exFnrgScIHA.1960@TK2MSFTNGP02.phx.gbl...
    >I frequently use system restore for problems -- it's one of my favorite
    >"tools." However, it did not help in this case. It may be that the
    >problem started before I recognized it because I seem to recall that I got
    >the error message once or twice and didn't think much of it. I occasionally
    >turn off system restore and then back on to restart it (but, of course, I
    >lose all previous points). I started doing this with XP because system
    >restore sometimes became corrupted, and it was always at the most
    >inopportune moments -- that is, just when I needed it. So, I started doing
    >this to "refresh" the system.
    >
    > Thanks,
    > MaryL
    >
    > "cheen" <cheen@microsoft.com> wrote in message
    > news:47b7c6f9@newsgate.x-privat.org...
    >> Just do a system restore to the day before this started happening
    >>
    >> to learn about system restore if you dont know what it is type "system
    >> restore"
    >> in the windows help search box
    >>
    >>
    >>
    >> "MaryL" <stancole1@yahoo.comTAKE-OUT-THE-LITTER> wrote in message
    >> news:u2ozQYScIHA.4140@TK2MSFTNGP04.phx.gbl...
    >>>I usually do not cross-post, and I already posted a similar message to
    >>>another group. Then I realized that this may be the newsgroup I should
    >>>have started with.
    >>>
    >>> I am using a new computer (Dell 530, only about a month old) with Vista
    >>> Home Premium (full version, not OEM). Starting a few days ago, I have
    >>> been getting error messages that says, "Internet Explorer has stopped
    >>> working correctly. Windows will close the program and notify you if a
    >>> solution is available." Then IE closes down. Of course, I have never
    >>> received any such "notice." This problem is growing worse and worse.
    >>> Sometimes, I have to "try" to open IE numerous times before the error
    >>> message finally stops intruding.
    >>>
    >>> Has anyone found a solution? I did get a response on the other group
    >>> which said that it is likely than an an ActiveX control has been
    >>> installed on the machine that is not Vista compliant and it taking IE 7
    >>> down. If that is the case, I don't remember doing it -- and I don't
    >>> have any idea how to search for ActiveX and/or delete it.
    >>>
    >>> The problem of "IE has stopped working correctly..." problem surfaces as
    >>> soon as I open IE. I did not have the problem until a few days ago, and
    >>> I have not added any new programs. A google search showed many similar
    >>> reports for other programs, but they were reports of problems and not
    >>> solutions. The Microsoft knowledge base shows the issue being linked to
    >>> version 5.1.5.0 of StompSoft by Migo Digital Valut or an earlier version
    >>> of the program. It says that the issue may also occur if a third-party
    >>> program such as Reno or Spydawn is installed. I have not installed any
    >>> of these programs -- in fact, I have never heard of them. Nevertheless,
    >>> I followed the instructions in MS knowledge base to determine whether
    >>> Digital Vault is installed. The instructions were to start task
    >>> manager, click on the Application tab, click on New Task, and type cmd
    >>> in the Create New Task dialog box. When I then typed dir "Program
    >>> Files" at the command prompt (as directed), then pressed ENTER,
    >>> *nothing* (no programs) appeared as output. The instructions did not say
    >>> where I should "be" when I entered this command, so I tried it from both
    >>> the desktop and when IE was running.
    >>>
    >>> I have scheduled both AVG and Windows Defender to run every day. I also
    >>> manually turn on Ad-Aware 2007 and SpyBot S&D several times a week.
    >>>
    >>> Help! This is a new problem but is a frequent problem, and I hope
    >>> someone can help diagnose and eliminate it. As it is, my new Vista
    >>> machine is rapidly becoming worthless.
    >>>
    >>> Thanks, MaryL
    >>>
    >>>
    >>>

    >>
    >>

    >




  8. #8
    Mick Murphy Guest

    RE: Constant problems with "Internet Explorer has stopped working..."

    In IE7, up near the right-hand top>click on Tools>Manage Add-ons>Enable or
    Disable Addons.

    You can go here after you have started IE7 with NO addons(Re: previous
    advice here), and readd one at a time until you find out which one is causing
    the problem.

    You could also try going to in IE7>Tools>Internet Options>Advanced>and click
    "Reset"

    "MaryL" wrote:

    > I usually do not cross-post, and I already posted a similar message to
    > another group. Then I realized that this may be the newsgroup I should have
    > started with.
    >
    > I am using a new computer (Dell 530, only about a month old) with Vista Home
    > Premium (full version, not OEM). Starting a few days ago, I have been
    > getting error messages that says, "Internet Explorer has stopped working
    > correctly. Windows will close the program and notify you if a solution is
    > available." Then IE closes down. Of course, I have never received any such
    > "notice." This problem is growing worse and worse. Sometimes, I have to
    > "try" to open IE numerous times before the error message finally stops
    > intruding.
    >
    > Has anyone found a solution? I did get a response on the other group which
    > said that it is likely than an an ActiveX control has been installed on the
    > machine that is not Vista compliant and it taking IE 7 down. If that is the
    > case, I don't remember doing it -- and I don't have any idea how to search
    > for ActiveX and/or delete it.
    >
    > The problem of "IE has stopped working correctly..." problem surfaces as
    > soon as I open IE. I did not have the problem until a few days ago, and I
    > have not added any new programs. A google search showed many similar
    > reports for other programs, but they were reports of problems and not
    > solutions. The Microsoft knowledge base shows the issue being linked to
    > version 5.1.5.0 of StompSoft by Migo Digital Valut or an earlier version of
    > the program. It says that the issue may also occur if a third-party program
    > such as Reno or Spydawn is installed. I have not installed any of these
    > programs -- in fact, I have never heard of them. Nevertheless, I followed
    > the instructions in MS knowledge base to determine whether Digital Vault is
    > installed. The instructions were to start task manager, click on the
    > Application tab, click on New Task, and type cmd in the Create New Task
    > dialog box. When I then typed dir "Program Files" at the command prompt (as
    > directed), then pressed ENTER, *nothing* (no programs) appeared as output.
    > The instructions did not say where I should "be" when I entered this
    > command, so I tried it from both the desktop and when IE was running.
    >
    > I have scheduled both AVG and Windows Defender to run every day. I also
    > manually turn on Ad-Aware 2007 and SpyBot S&D several times a week.
    >
    > Help! This is a new problem but is a frequent problem, and I hope someone
    > can help diagnose and eliminate it. As it is, my new Vista machine is
    > rapidly becoming worthless.
    >
    > Thanks, MaryL
    >
    >
    >
    >


  9. #9
    On the Bridge Guest

    Re: Constant problems with "Internet Explorer has stopped working..."

    autoruns gives a better "picture" of the add-ons... the interface in ie7 for
    add-ons is crude and non user friendly



    "Mick Murphy" <MickMurphy@discussions.microsoft.com> wrote in message
    news:A3C59856-55C2-4556-B49A-085AABC68B73@microsoft.com...
    > In IE7, up near the right-hand top>click on Tools>Manage Add-ons>Enable or
    > Disable Addons.
    >
    > You can go here after you have started IE7 with NO addons(Re: previous
    > advice here), and readd one at a time until you find out which one is
    > causing
    > the problem.
    >
    > You could also try going to in IE7>Tools>Internet Options>Advanced>and
    > click
    > "Reset"
    >
    > "MaryL" wrote:
    >
    >> I usually do not cross-post, and I already posted a similar message to
    >> another group. Then I realized that this may be the newsgroup I should
    >> have
    >> started with.
    >>
    >> I am using a new computer (Dell 530, only about a month old) with Vista
    >> Home
    >> Premium (full version, not OEM). Starting a few days ago, I have been
    >> getting error messages that says, "Internet Explorer has stopped working
    >> correctly. Windows will close the program and notify you if a solution
    >> is
    >> available." Then IE closes down. Of course, I have never received any
    >> such
    >> "notice." This problem is growing worse and worse. Sometimes, I have to
    >> "try" to open IE numerous times before the error message finally stops
    >> intruding.
    >>
    >> Has anyone found a solution? I did get a response on the other group
    >> which
    >> said that it is likely than an an ActiveX control has been installed on
    >> the
    >> machine that is not Vista compliant and it taking IE 7 down. If that is
    >> the
    >> case, I don't remember doing it -- and I don't have any idea how to
    >> search
    >> for ActiveX and/or delete it.
    >>
    >> The problem of "IE has stopped working correctly..." problem surfaces as
    >> soon as I open IE. I did not have the problem until a few days ago, and
    >> I
    >> have not added any new programs. A google search showed many similar
    >> reports for other programs, but they were reports of problems and not
    >> solutions. The Microsoft knowledge base shows the issue being linked to
    >> version 5.1.5.0 of StompSoft by Migo Digital Valut or an earlier version
    >> of
    >> the program. It says that the issue may also occur if a third-party
    >> program
    >> such as Reno or Spydawn is installed. I have not installed any of these
    >> programs -- in fact, I have never heard of them. Nevertheless, I
    >> followed
    >> the instructions in MS knowledge base to determine whether Digital Vault
    >> is
    >> installed. The instructions were to start task manager, click on the
    >> Application tab, click on New Task, and type cmd in the Create New Task
    >> dialog box. When I then typed dir "Program Files" at the command prompt
    >> (as
    >> directed), then pressed ENTER, *nothing* (no programs) appeared as
    >> output.
    >> The instructions did not say where I should "be" when I entered this
    >> command, so I tried it from both the desktop and when IE was running.
    >>
    >> I have scheduled both AVG and Windows Defender to run every day. I also
    >> manually turn on Ad-Aware 2007 and SpyBot S&D several times a week.
    >>
    >> Help! This is a new problem but is a frequent problem, and I hope
    >> someone
    >> can help diagnose and eliminate it. As it is, my new Vista machine is
    >> rapidly becoming worthless.
    >>
    >> Thanks, MaryL
    >>
    >>
    >>
    >>



  10. #10
    Join Date
    Dec 2008
    Posts
    3

    Internet Explorer will not work at all + FireFox following the same pattern. Help!

    Hi there,

    I'm running Vista 32-bit with Office 2007 and Internet Explorer 7.
    Everything ran fine for a while, but then i began receiving an error message related to Think Vantage (something to do with "GUI Helper" failing to load?) -but did not seem to effect anything adversely and so i ignore it.

    Then, IE 7 began giving me problems periodically with connecting to the internet, ....and then it would not connect at all.
    (I usually use FireFox, but must use IE for access to some of my college sites. So i do not know how long this problem had been around until i started having to use IE.)

    Later on down the road, even FF started bugging out on me -the same pattern as with IE7 & the same error message.

    So i quickly downloaded Opera as a 3rd backup (which i am using right now because neither IE or FF will connect).

    IE7 will not connect at all now.
    FF will connect most of the time. (Whether FF will connect or not seems completely random.)
    Opera: never a problem.

    The error message i get with IE (after waiting a very long time for a page to try loading) is:

    Internet connectivity has been lost.
    •The website is temporarily unavailable.
    •The Domain Name Server (DNS) is not reachable.
    •The Domain Name Server (DNS) does not have a listing for the website's domain.
    •There might be a typing error in the address.
    •If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section.
    etc etc etc

    After months of not being able to get IE7 operating, I searched the internet for solutions and tried all of the very few suggestions i could find for this problem. I finally made the mistake of taking someone's advise of uninstalling IE7 and installing IE8-Beta for Vista.

    With IE8 loaded, i am still facing the very same problem & error message
    AND now have lost IE7 and cannot find any downloads for it (for Vista) online.

    I am completely flustered. Final exams are here, and i'm terrified that i will lose connectivity with FF behaving so eradically and the posibility of Opera bugging out as well (and thus, losing all connectivity to the internet while trying to get through this next week!)

    Has anyone else been experiencing similar problems here -and if so: are there any solutions or known issues that cause problems like mine?

    (Please have mercy on me: i do well with basic computer skills, but am definitely not very savy with much of the computer terminology.)

    Help!

    Thank you,
    Aloha!

  11. #11
    Ollis Guest

    Re: Constant problems with "Internet Explorer has stopped working..."

    Jaana wrote:

    > The error message i get with IE (-after waiting a very long time for a
    > page to try loading-) is:
    >
    > •Internet connectivity has been lost.
    > •The website is temporarily unavailable.
    > •The Domain Name Server (DNS) is not reachable.
    > •The Domain Name Server (DNS) does not have a listing for the
    > website's domain.
    > •There might be a typing error in the address.
    > •If this is an HTTPS (secure) address, click Tools, click
    > Internet Options, click Advanced, and check to be sure the SSL and TLS
    > protocols are enabled under the security section.
    > etc etc etc


    http://www.hostmysite.com/support/info/flushdns/

    Also check your SSL and TSL settings to be enabled in the browser.

    What does HTTPS, TSL and SSL mean to you as a user/home user/whatever
    user that is using a browser to visit Web site that is a secure or non
    secure Web site?

    You should just understand the concepts a little bit and not go to deep
    into, just understand the concept and look for the HTTPS as part of a
    Web site's address in the browser's address line.

    <http://webhosting.devshed.com/c/a/Web-Hosting-HowTos/How-Can-I-Use-SSL-Or-TSL-To-Secure-My-Visitors-Information/>

    Banks and other such Web sites that are concerned about security with
    *you* the user using a browser and accessing the bank's Web site are
    using a secure connection.


  12. #12
    Join Date
    Dec 2008
    Posts
    3

    Re: Constant problems with "Internet Explorer has stopped working..."

    Quote Originally Posted by Ollis View Post
    Jaana wrote:

    > The error message i get with IE (-after waiting a very long time for a
    > page to try loading-) is:
    >
    > •Internet connectivity has been lost.
    > •The website is temporarily unavailable.
    > •The Domain Name Server (DNS) is not reachable.
    > •The Domain Name Server (DNS) does not have a listing for the
    > website's domain.
    > •There might be a typing error in the address.
    > •If this is an HTTPS (secure) address, click Tools, click
    > Internet Options, click Advanced, and check to be sure the SSL and TLS
    > protocols are enabled under the security section.
    > etc etc etc


    http://www.hostmysite.com/support/info/flushdns/

    Also check your SSL and TSL settings to be enabled in the browser.

    What does HTTPS, TSL and SSL mean to you as a user/home user/whatever
    user that is using a browser to visit Web site that is a secure or non
    secure Web site?

    You should just understand the concepts a little bit and not go to deep
    into, just understand the concept and look for the HTTPS as part of a
    Web site's address in the browser's address line.

    <http://webhosting.devshed.com/c/a/Web-Hosting-HowTos/How-Can-I-Use-SSL-Or-TSL-To-Secure-My-Visitors-Information/>

    Banks and other such Web sites that are concerned about security with
    *you* the user using a browser and accessing the bank's Web site are
    using a secure connection.

    SSL and TSL are enabled.
    No matter what site i try to log onto, i still receive the same error message.
    When i run "diagnose connection problems," it says no problems with my internet connection were found.

    Still no connectivity with EI7. :-(

    Any other ideas?

  13. #13
    Charlie Tame Guest

    Re: Constant problems with "Internet Explorer has stopped working..."

    Jaana wrote:
    > Ollis;4126295 Wrote:
    >> Jaana wrote:
    >>
    >>> The error message i get with IE (-after waiting a very long time for

    >> a
    >>> page to try loading-) is:
    >>>
    >>> •Internet connectivity has been lost.
    >>> •The website is temporarily unavailable.
    >>> •The Domain Name Server (DNS) is not reachable.
    >>> •The Domain Name Server (DNS) does not have a listing for the
    >>> website's domain.
    >>> •There might be a typing error in the address.
    >>> •If this is an HTTPS (secure) address, click Tools, click
    >>> Internet Options, click Advanced, and check to be sure the SSL and

    >> TLS
    >>> protocols are enabled under the security section.
    >>> etc etc etc

    >> http://www.hostmysite.com/support/info/flushdns/
    >>
    >> Also check your SSL and TSL settings to be enabled in the browser.
    >>
    >> What does HTTPS, TSL and SSL mean to you as a user/home user/whatever
    >> user that is using a browser to visit Web site that is a secure or non
    >> secure Web site?
    >>
    >> You should just understand the concepts a little bit and not go to
    >> deep
    >> into, just understand the concept and look for the HTTPS as part of a
    >> Web site's address in the browser's address line.
    >>
    >> <http://webhosting.devshed.com/c/a/Web-Hosting-HowTos/How-Can-I-Use-SSL-Or-TSL-To-Secure-My-Visitors-Information/>
    >>
    >> Banks and other such Web sites that are concerned about security with
    >> *you* the user using a browser and accessing the bank's Web site are
    >> using a secure connection.

    >
    >
    > SSL and TSL are enabled.
    > No matter what site i try to log onto, i still receive the same error
    > message.
    > When i run "diagnose connection problems," it says no problems with my
    > internet connection were found.
    >
    > Still no connectivity with EI7. :-(
    >
    > Any other ideas?
    >
    >



    Have you tried going to tools and disable all add ons? Have you got
    start>programs>accessories>system tools>IE with no add ons?

    Do you have a router? Have you tried resetting it? Sometimes Linksys
    routers do odd things.

    Have you installed any "Security" products. We have reached a point
    where there are more fake products about then real ones and most of the
    real ones are nothing more than "Snake Oil"

  14. #14
    McLaren Guest

    Re: Constant problems with "Internet Explorer has stopped working..."

    I had a similar problem and have installed IE8 hoping
    that it'll be better. No joy... the same message "Internet Explorer has
    stopped working."
    But this time there is even no entry of IE8 in Add / Remove Prog. So I
    cannot even uninstall it.


    "Jaana" <Jaana.3kbd3b@DoNotSpam.com> wrote in message
    news:Jaana.3kbd3b@DoNotSpam.com...
    >
    > Hi there,
    >
    > I'm running Vista 32-bit with Office 2007 and Internet Explorer 7.
    > Everything ran fine for a while, but then i began receiving an error
    > message related to Think Vantage (-something to do with "GUI Helper"
    > failing to load?-) -but did not seem to effect anything adversely and
    > so i ignore it.
    >
    > Then, IE 7 began giving me problems periodically with connecting to
    > the internet, ....and then it would not connect at all.
    > -(I usually use FireFox, but must use IE for access to some of my
    > college sites. So i do not know how long this problem had been around
    > until i started having to use IE.-)
    >
    > Later on down the road, even FF started bugging out on me -the same
    > pattern as with IE7 & the same error message.
    >
    > So i quickly downloaded Opera as a 3rd backup (which i am using right
    > now because neither IE or FF will connect).
    >
    > IE7 will not connect at all now.
    > FF will connect most of the time. -(Whether FF will connect or not
    > seems completely random.) -
    > Opera: never a problem.
    >
    > The error message i get with IE (-after waiting a very long time for a
    > page to try loading-) is:
    >
    > •Internet connectivity has been lost.
    > •The website is temporarily unavailable.
    > •The Domain Name Server (DNS) is not reachable.
    > •The Domain Name Server (DNS) does not have a listing for the
    > website's domain.
    > •There might be a typing error in the address.
    > •If this is an HTTPS (secure) address, click Tools, click
    > Internet Options, click Advanced, and check to be sure the SSL and TLS
    > protocols are enabled under the security section.
    > etc etc etc
    >
    > After months of not being able to get IE7 operating, I searched the
    > internet for solutions and tried all of the very few suggestions i could
    > find for this problem. I finally made the mistake of taking someone's
    > advise of uninstalling IE7 and installing IE8-Beta for Vista.
    >
    > With IE8 loaded, i am still facing the very same problem & error
    > message
    > AND now have lost IE7 and cannot find any downloads for it (for Vista)
    > online.
    >
    > I am completely flustered. Final exams are here, and i'm terrified that
    > i will lose connectivity with FF behaving so eradically and the
    > posibility of Opera bugging out as well -(and thus, losing all
    > connectivity to the internet while trying to get through this next
    > week!)-
    >
    > Has anyone else been experiencing similar problems here -and if so: are
    > there any solutions or known issues that cause problems like mine?
    >
    > (Please have mercy on me: i do well with basic computer skills, but am
    > definitely not very savy with much of the computer terminology.)
    >
    > Help!
    >
    > Thank you,
    > Aloha!
    >
    >
    > --
    > Jaana
    > ------------------------------------------------------------------------
    > Jaana's Profile: http://forums.techarena.in/members/jaana.htm
    > View this thread: Constant problems with "Internet Explorer has stopped working..."
    >
    > http://forums.techarena.in
    >




  15. #15
    Charlie Tame Guest

    Re: Constant problems with "Internet Explorer has stopped working..."

    Did you locate IE7 with no add ons,is there a similar option with IE8?

    You could try removing "Silverlight" if you have it listed... I am not
    sure but on one machine it seems like "Something" may have broken it.


    McLaren wrote:
    > I had a similar problem and have installed IE8 hoping
    > that it'll be better. No joy... the same message "Internet Explorer has
    > stopped working."
    > But this time there is even no entry of IE8 in Add / Remove Prog. So I
    > cannot even uninstall it.
    >
    >
    > "Jaana" <Jaana.3kbd3b@DoNotSpam.com> wrote in message
    > news:Jaana.3kbd3b@DoNotSpam.com...
    >> Hi there,
    >>
    >> I'm running Vista 32-bit with Office 2007 and Internet Explorer 7.
    >> Everything ran fine for a while, but then i began receiving an error
    >> message related to Think Vantage (-something to do with "GUI Helper"
    >> failing to load?-) -but did not seem to effect anything adversely and
    >> so i ignore it.
    >>
    >> Then, IE 7 began giving me problems periodically with connecting to
    >> the internet, ....and then it would not connect at all.
    >> -(I usually use FireFox, but must use IE for access to some of my
    >> college sites. So i do not know how long this problem had been around
    >> until i started having to use IE.-)
    >>
    >> Later on down the road, even FF started bugging out on me -the same
    >> pattern as with IE7 & the same error message.
    >>
    >> So i quickly downloaded Opera as a 3rd backup (which i am using right
    >> now because neither IE or FF will connect).
    >>
    >> IE7 will not connect at all now.
    >> FF will connect most of the time. -(Whether FF will connect or not
    >> seems completely random.) -
    >> Opera: never a problem.
    >>
    >> The error message i get with IE (-after waiting a very long time for a
    >> page to try loading-) is:
    >>
    >> •Internet connectivity has been lost.
    >> •The website is temporarily unavailable.
    >> •The Domain Name Server (DNS) is not reachable.
    >> •The Domain Name Server (DNS) does not have a listing for the
    >> website's domain.
    >> •There might be a typing error in the address.
    >> •If this is an HTTPS (secure) address, click Tools, click
    >> Internet Options, click Advanced, and check to be sure the SSL and TLS
    >> protocols are enabled under the security section.
    >> etc etc etc
    >>
    >> After months of not being able to get IE7 operating, I searched the
    >> internet for solutions and tried all of the very few suggestions i could
    >> find for this problem. I finally made the mistake of taking someone's
    >> advise of uninstalling IE7 and installing IE8-Beta for Vista.
    >>
    >> With IE8 loaded, i am still facing the very same problem & error
    >> message
    >> AND now have lost IE7 and cannot find any downloads for it (for Vista)
    >> online.
    >>
    >> I am completely flustered. Final exams are here, and i'm terrified that
    >> i will lose connectivity with FF behaving so eradically and the
    >> posibility of Opera bugging out as well -(and thus, losing all
    >> connectivity to the internet while trying to get through this next
    >> week!)-
    >>
    >> Has anyone else been experiencing similar problems here -and if so: are
    >> there any solutions or known issues that cause problems like mine?
    >>
    >> (Please have mercy on me: i do well with basic computer skills, but am
    >> definitely not very savy with much of the computer terminology.)
    >>
    >> Help!
    >>
    >> Thank you,
    >> Aloha!
    >>
    >>
    >> --
    >> Jaana
    >> ------------------------------------------------------------------------
    >> Jaana's Profile: http://forums.techarena.in/members/jaana.htm
    >> View this thread: Constant problems with "Internet Explorer has stopped working..."
    >>
    >> http://forums.techarena.in
    >>

    >
    >


Similar Threads

  1. Replies: 5
    Last Post: 17-12-2012, 10:14 AM
  2. Replies: 6
    Last Post: 05-10-2010, 10:27 PM
  3. Replies: 3
    Last Post: 10-09-2007, 11:50 PM
  4. Error message - "Internet Explorer has stopped working"
    By Donald in forum Vista Setup and Install
    Replies: 3
    Last Post: 18-04-2007, 01:29 AM
  5. Replies: 11
    Last Post: 16-03-2007, 06:42 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •