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Fails to install Laser Print Drivers on Vista Business 64-bit

Vista Help


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  #1  
Old 06-02-2008
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Join Date: Feb 2008
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Fails to install Laser Print Drivers on Vista Business 64-bit

I need help with my print drivers for my color laser printer, the Samsung CLX-3160FN. I have had many different errors. First was the Spooler error, I fixed that problem. Second "The printer driver is not compatible with a policy enabled on you computer that blocks NT 4.0 drivers". Third "Windows can't install the Samsung CLX-3160 Series kernel-mode print driver. To obtain a driver that is compatible with the Windows you are running, contact the manufacturer", which I've done. Their response, "we see no issues with installing the print drivers for Windows Vista 64-bit, contact Windows", I've done that too! Forth and final error, was "WindowsUpdate_8007078", this came up when it done an auto update. I hope someone could help, because I really need this help, thanks, Ted.
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  #2  
Old 06-02-2008
Man-wai Chang ToDie
 
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Re: Fails to install Laser Print Drivers on Vista Business 64-bit

> Spooler error, I fixed that problem. Second "The printer driver is not
> compatible with a policy enabled on you computer that blocks NT 4.0
> drivers". Third "Windows can't install the Samsung CLX-3160 Series
> kernel-mode print driver. To obtain a driver that is compatible with


Do you have a 64-bit Vi$ta driver? Did you run the SETUP.EXE as
administrator?

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  #3  
Old 07-02-2008
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Yes, I have a 64-bit Vista driver and I have tried SETUP.EXE as administrator.
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