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| Tags: driver, microsoft optical mouse, optical mouse, usb accessories, usb hub driver, usb port, windows vista |
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#1
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| USB ports stop working
I am having continual problems with USB ports stopping working at random. Sometimes it is the port itself, so swapping the accessory to another port fixes the problem. But sometimes the accessory itself seems to stop as whichever port it is plugged into it does not work. Usually the problem randomly fixes itself a few days later. But this afternoon, for no apparent reason, my mouse stopped working. Then all other USB accessories stopped working, including the keyboard. I have spent all day trying to fix the problem - not having a mouse makes everything very difficult. After multiple hard resets (ie pull the plug out!) and reboots, I managed to get the keyboard to work. After figuring out how to navigate using just a keyboard I managed to use device manager to uninstall various USB dirvers, and after rebooting endlessly (and why is Vista so slow to boot?) I finally managed to get a mouse to work (not my usual Microsoft optical mouse - but the original Dell Mouse). It only works on one port - if I plug it into any other ports it will not work. I can't get any other accessories to work. My Microsoft mouse does not work in the port where the Dell mouse works. How can I fix this? I wouild guess there is some major problem with the USB drivers, but I can't identify in device manager which USB hub driver to delete. And I don't want to delete the driver that is controlling the mouse by accident as it took about five hours work this afternoon just to get mouse back. I have already googled and installed all the USB cumulative hot fix for Vista USB problems, and this seemed to have fixed some of the earlier problems I was having, but unfortunately my optimism proved false... |
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#2
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Really sounds like hardware. Root Hubs have current draw limitations ( 500 mA ) and the controller has a limited amount of bandwidth. Many USB devices can be called "Heavy Demand" types and overloads may simply cause all devices on the Root Hub to stop working. The OS is supposed to issue warnings when overloads occur but this doesn't always happen. This problem is more common on motherboards with a single Enhanced ( USB 2.0 ) controller. It doesn't take very many devices to overload in this setup. |
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#3
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I had *exactly* the same problem. After a week of trying new devices (including a midnight trip to walmart when I was convinced my mouse had died...) and driver upgrades downgrades and rollbacks I found a bios setting for USB 2.0 voltage: low med hi and maximum. I set it to maximum and voila! no more problems... Turn on legacy USB support in BIOS, reinstall your motherboard drivers. Do it in that order to see if it fixes the problem. |
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#4
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| Re: USB ports stop working
Make sure there are such files in this folder: Directory of C:\Windows\Inf angelusb.inf angelusb.PNF irstusb.inf irstusb.PNF stusb2ir.inf stusb2ir.PNF usb.inf usb.PNF usbccid.inf usbccid.PNF usbcir.inf usbcir.PNF usbport.inf usbport.PNF usbprint.inf usbprint.PNF usbstor.inf usbstor.PNF usbvideo.inf usbvideo.PNF wceusbsh.inf wceusbsh.PNF wdma_usb.inf wdma_usb.PNF winusb.inf winusb.PNF 26 File(s) 1,113,306 bytes 3 Dir(s) 53,645,410,304 bytes free [usbhub] Make sure there are such drivers: Directory Windows\System32\drivers\ usb8023.sys USBAUDIO.sys USBCAMD.sys USBCAMD2.sys usbccgp.sys usbcir.sys usbd.sys usbehci.sys usbhub.sys usbohci.sys usbport.sys usbprint.sys USBSTOR.SYS usbuhci.sys 14 File(s) 857,472 bytes In one of my Vistas 6 files were missing in the first directory and one driver in second. Although I fixed that it did not resolve the story completely. I had this problem for many years in XP and then in Vista. What I ended up doing after a person from another forum suggested me to do was to purchase a Belkin Internal 5-Port USB PCI card. He purchased Belkin's. I did not quite trust the maker but went for his pointer. It resolved the eissue completely. I removed a firewire PCI card in the back that I never used and plugged in Belkin. It isntalled itself and I've never had any problems since. This card and similar cards by other makers allow for the 5-th USB port to be engaged. It is not exposed to the elements. It faces the internals of the computer. However, if you have a floppy you do not need you can buy another External USB card (not PCI) and mount it up front ripping off the floppy drive. Thus you will have 8 fully functional USB ports and they will all work. I did it on 2 machines so far. I do not need to use the 5th, internal port. I now have plenty. |
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#5
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| Re: USB ports stop working
I came back from vacation and all of my USB ports had quit working. I had left my computer running the whole time. I found a solution that worked for me. It seems if the USB port gets a power spike it can cause the USB port to quit working. Shutdown your desktop and unplug the power cord for 5 minutes and then restart. |
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#6
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The same thing can occur on various P/Cs due to BIOS settings, or an outmoded BIOS version. laptop hp pavilion dv5-1110el, vista home premium (sp1, x86, ita), 4gb ram ddr2 800mhz, geforce 9600m gt 512mb (forceware 175.86, 1280x800 desktop). Something is fishy about display resolution. For GeForce 512MB dedicated VDRAM, why is it only 1280x800? I have an old HP with GeForceMobile 256MB and 17" display's native res is 1440x900 which is where it's been set by factory. But you seem to be stting res too low. I would imagine you rdisplay is also not too small based on HP part# and memory size. |
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#7
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| Re: USB ports stop working
Worked for me too. Computer : Sony Vaio VGN FW21e Problem; My mouse among some other things stopped working but the external drives still worked. My solution; * removed the power cord * removed the battery * drank some coffee * "reassembled" the stuff * started the computer * stopped crying |
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