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Thread: Vista Freeze On Boot Screen

  1. #1
    Shawn H Guest

    Vista Freeze On Boot Screen

    Hi guys,

    I'll try to make this post short as easy to read.

    Hardware:
    * HP Pavilion Entertainment laptop
    (Don't remember the exact model, as I haven't got the laptop in front
    of me. I will include the model number + hardware spec when I get
    home.)

    Software:
    * Windows Vista Ultimate 32bit.
    * Installed all Windows Update.

    Problems:
    * When I start the laptop, it gets to the Vista's bootscreen (where
    you see the progress bar). At that point, the laptop freezes. In fact,
    it freezes before I can see the colored boxes in the progress-bar.
    * If I force a cold shutdown (by holding down the power-button), and
    then restart the laptop, it might load fine and everything would be
    running fine (like there was never any problems).
    * Assuming, it didn't freeze and loaded Vista successfully, then I
    would shutdown Vista through the Start button.
    * If I try to start the laptop again, it will freeze at the bootscreen
    again.
    * I cannot tell when it will freeze at the bootscreen.
    * Every other time, it doesn't freeze at the bootscreen, and Vista
    would load successfully.
    * If I was to switch the laptop on and off about 10 times, 6 of the 10
    times it would freeze at bootscree, and 4 of the 10 times it would
    load normally.

    Tried:
    * Have formatted the HDD, and re-installed Vista.
    * Updated all the latest drivers.
    * Boot into Safe Mode, but Device Manager shows nothing wrong with
    hardware.

    This is a very strange issue. I have experienced many problems with
    Windows in the past, but I have not seen anything like this before.
    I'm thinking it could be a hardware problem. But every other time when
    the laptop does load normally, I can't find any hardware problems
    through Windows.

    Any suggestions would be appreciated.

  2. #2
    Carey Frisch [MVP] Guest

    Re: Vista Freeze On Boot Screen


  3. #3
    John Barnes Guest

    Re: Vista Freeze On Boot Screen

    Can we assume since this is a laptop, that you don't have anything plugged
    into it externally. If so, disconnect until after booting. Safe mode
    doesn't load most of the drivers, so it is most likely a driver issue. Have
    you tried low resolution mode? Just a note, the latest drivers are not
    always the best ones. Sometimes a generation or two back will work and the
    latest won't. What video is in the laptop?

  4. #4
    John Guest

    Re: Vista Freeze On Boot Screen

    I had that problem. Asus sent me a new BIOS to pop in and it fixed it.

  5. #5
    Shawn H Guest

    Re: Vista Freeze On Boot Screen

    Thanks for the replies guys. Here's what I tried lastnight:

    I formatted the laptop (again), and then re-installed Vista Ultimate.

    With that done, I just ran Vista as it is and everything was working
    fine. I shut-down and re-started the laptop many times to see if it
    would freeze up, but it never did.

    I then installed most of the hardware drivers, but leaving out all the
    Windows updates, and then shutdown/restart my laptop a few times, and
    it didn't freeze either.

    So I then went and installed the first 2 Windows updates (I thought
    about doing 2 updates at a time because I was a little lazy), and then
    shutdown/restart, and that's when it froze at the bootscreen.

    So on my next successful bootup, I uninstalled 1 of the 2 updates I
    installed previously (to see which one caused the problem), and then
    rebooted and it didn't freeze on the bootscreen, so I thought maybe
    that first update was causing the problem.

    I then went and install the next 1 Windows update (different update to
    the last 2), and then shutdown/restart the laptop. This time it froze
    on the bootscreen again.
    ....

    Before I formatted and re-installed Vista, I was so sure that it's a
    hardware problem, but now I'm not so sure, because it seems that this
    problem only occurs when I install Windows Updates. How bizzarre!!!

    What do you guys think? Software or hardware?

  6. #6
    Join Date
    Jun 2008
    Posts
    1
    Quote Originally Posted by Shawn H View Post
    Thanks for the replies guys. Here's what I tried lastnight:

    I formatted the laptop (again), and then re-installed Vista Ultimate.

    With that done, I just ran Vista as it is and everything was working
    fine. I shut-down and re-started the laptop many times to see if it
    would freeze up, but it never did.

    I then installed most of the hardware drivers, but leaving out all the
    Windows updates, and then shutdown/restart my laptop a few times, and
    it didn't freeze either.

    So I then went and installed the first 2 Windows updates (I thought
    about doing 2 updates at a time because I was a little lazy), and then
    shutdown/restart, and that's when it froze at the bootscreen.

    So on my next successful bootup, I uninstalled 1 of the 2 updates I
    installed previously (to see which one caused the problem), and then
    rebooted and it didn't freeze on the bootscreen, so I thought maybe
    that first update was causing the problem.

    I then went and install the next 1 Windows update (different update to
    the last 2), and then shutdown/restart the laptop. This time it froze
    on the bootscreen again.
    ....

    Before I formatted and re-installed Vista, I was so sure that it's a
    hardware problem, but now I'm not so sure, because it seems that this
    problem only occurs when I install Windows Updates. How bizzarre!!!

    What do you guys think? Software or hardware?
    Hi m8! I hope you're still reading this.

    I can verify that I run Windows Ultimate on the same hardware for a whole year+ without ever updating, no freezes at all.

    I then installed Vista Business and used Windows Update to install all 52 updates it had. From that time on, random freezes every 4-5 boot-ups.

    So your question is Software or hardware? My answer is Windows Update! Do NOT ever use it! Just install the service packs :)

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