I'm running Vista Premium on a Gateway MT6451 notebook.
My computer continues to shutdown unexpectedly for no apparent reason. It
does not restart automatically. I can restart it, usually with no problem,
but this is keeping me from accomplishing anything. I have to constantly save
files, etc to avoid losing them. Yesterday this happened about 7 times. The
frequency seems to be increasing.
This has happened when the only application I had open was Mozilla Firefox.
I've used the reliability monitor and it lists several disruptive shutdowns.
The only other symptom is my HP printer. When I move my laptop, I unplug the
printer USB. When I plug it back it, it has to completely reload drivers,
etc. I have deleted the printer from my system to see if it's the cause, but
I can't keep it that way!
I've also used the Memory Diagnostic tool, which is supposed to check memory
and restart the computer. It did not restart the computer when I ran out, so
I don't know if it actually "did" anything.
I ran Checkdisk and it reported my problems.
I've run McAfee and there are no viruses.
How do I obtain diagnostics to determine the problem and where do I find
error logs, etc? Please speak in layman's terms and pretend I'm clueless.
I don't know where to go from here. I've searched the Microsoft Knowledge
base, but found nothing that seems to apply.
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