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Thread: Windows Explorer Keeps Crashing

  1. #1
    Tommy Guest

    Windows Explorer Keeps Crashing

    Hi.

    My Windows Explorer keeps crashing regulary for about a week.
    I tried to install these 2 patches but it says they are not for my system.

    An update is available that improves the performance
    and reliability of Windows Vista:
    http://support.microsoft.com/?kbid=938979
    http://support.microsoft.com/?kbid=938194

    I'm running Vista Home Premium on an Acer Aspire 5920.
    I think it started when I tried to install a popup blocker (CleanMyPC Popup
    Blocker) because I wanted to get rid of the Google Toolbar but then it was IE
    crashing and not Windows Explorer and after uninstall IE was fine again.
    But now out of the blue Windows Explorer is crashuing all the time and
    nothing shows in the Event Viewer.
    Any help would be greatly appreciated.

    Thanks in advance,

    Tommy


  2. #2
    Saucy Guest

    Re: Windows Explorer Keeps Crashing

    "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
    > Hi.
    >
    > My Windows Explorer keeps crashing regulary for about a week.
    > I tried to install these 2 patches but it says they are not for my system.
    >
    > An update is available that improves the performance
    > and reliability of Windows Vista:
    > http://support.microsoft.com/?kbid=938979
    > http://support.microsoft.com/?kbid=938194
    >
    > I'm running Vista Home Premium on an Acer Aspire 5920.
    > I think it started when I tried to install a popup blocker (CleanMyPC
    > Popup
    > Blocker) because I wanted to get rid of the Google Toolbar but then it was
    > IE
    > crashing and not Windows Explorer and after uninstall IE was fine again.
    > But now out of the blue Windows Explorer is crashuing all the time and
    > nothing shows in the Event Viewer.
    > Any help would be greatly appreciated.
    >
    > Thanks in advance,
    >
    > Tommy
    >




    I bought an Acer Aspire 5100 and it came with Vista preinstalled. It also
    came with a whole sh*tload of other stuff. Third party stuff that got all
    into the workings of Windows. So I went to the Acer website, downloaded the
    drivers needed and appropriate for a Vista installation then installed a
    generic copy of Windows Vista instead of the Acer recovery copy. 'Much
    happier.

    Saucy


  3. #3
    Bill Guest

    Re: Windows Explorer Keeps Crashing

    I am having the same problem. I have a brand new HP desktop. When I try to
    open more than one window, or try to copy a file from one folder to another,
    Windows Explorer stops working, closes, and I loose what I was doing. This is
    extremely irritating. ANY IDEAS???

    "Saucy" wrote:

    > "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
    > > Hi.
    > >
    > > My Windows Explorer keeps crashing regulary for about a week.
    > > I tried to install these 2 patches but it says they are not for my system.
    > >
    > > An update is available that improves the performance
    > > and reliability of Windows Vista:
    > > http://support.microsoft.com/?kbid=
    > > http://support.microsoft.com/?kbid=
    > >
    > > I'm running Vista Home Premium on an Acer Aspire 5920.
    > > I think it started when I tried to install a popup blocker (CleanMyPC
    > > Popup
    > > Blocker) because I wanted to get rid of the Google Toolbar but then it was
    > > IE
    > > crashing and not Windows Explorer and after uninstall IE was fine again.
    > > But now out of the blue Windows Explorer is crashuing all the time and
    > > nothing shows in the Event Viewer.
    > > Any help would be greatly appreciated.
    > >
    > > Thanks in advance,
    > >
    > > Tommy
    > >

    >
    >
    >
    > I bought an Acer Aspire 5100 and it came with Vista preinstalled. It also
    > came with a whole sh*tload of other stuff. Third party stuff that got all
    > into the workings of Windows. So I went to the Acer website, downloaded the
    > drivers needed and appropriate for a Vista installation then installed a
    > generic copy of Windows Vista instead of the Acer recovery copy. 'Much
    > happier.
    >
    > Saucy
    >
    >


  4. #4
    Cal Bear '66 Guest

    Re: Windows Explorer Keeps Crashing

    Any clues in Control Panel (Classic view) > Problem Reports and Solutions?

    Right click on the problem and select "View problem details" then use the "Copy
    to clipboard" link in the lower left corner of the window and paste in a reply
    to this thread.


    I Bleed Blue and Gold
    GO BEARS!


    "Bill" <Bill@discussions.microsoft.com> wrote in message
    news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
    >I am having the same problem. I have a brand new HP desktop. When I try to
    > open more than one window, or try to copy a file from one folder to another,
    > Windows Explorer stops working, closes, and I loose what I was doing. This is
    > extremely irritating. ANY IDEAS???
    >
    > "Saucy" wrote:
    >
    >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
    >> > Hi.
    >> >
    >> > My Windows Explorer keeps crashing regulary for about a week.
    >> > I tried to install these 2 patches but it says they are not for my system.
    >> >
    >> > An update is available that improves the performance
    >> > and reliability of Windows Vista:
    >> > http://support.microsoft.com/?kbid=
    >> > http://support.microsoft.com/?kbid=
    >> >
    >> > I'm running Vista Home Premium on an Acer Aspire 5920.
    >> > I think it started when I tried to install a popup blocker (CleanMyPC
    >> > Popup
    >> > Blocker) because I wanted to get rid of the Google Toolbar but then it was
    >> > IE
    >> > crashing and not Windows Explorer and after uninstall IE was fine again.
    >> > But now out of the blue Windows Explorer is crashuing all the time and
    >> > nothing shows in the Event Viewer.
    >> > Any help would be greatly appreciated.
    >> >
    >> > Thanks in advance,
    >> >
    >> > Tommy
    >> >

    >>
    >>
    >>
    >> I bought an Acer Aspire 5100 and it came with Vista preinstalled. It also
    >> came with a whole sh*tload of other stuff. Third party stuff that got all
    >> into the workings of Windows. So I went to the Acer website, downloaded the
    >> drivers needed and appropriate for a Vista installation then installed a
    >> generic copy of Windows Vista instead of the Acer recovery copy. 'Much
    >> happier.
    >>
    >> Saucy
    >>
    >>




  5. #5
    Tommy Guest

    Re: Windows Explorer Keeps Crashing

    .......Here the problem report.
    Hope that helps to you figure it out.
    I can't see anything in that report that's points me into the right
    direction to get to the grounds of this problem.
    Having Vista SP 1 installed by now but still the same mess as before.......

    Product
    Windows Explorer

    Problem
    Stopped responding and was closed

    Date
    25-Dec-07 01:25

    Status
    Report Sent

    Description
    A problem caused this program to stop interacting with Windows.

    Problem signature
    Problem Event Name: AppHangB1
    Application Name: explorer.exe
    Application Version: 6.0.6001.17052
    Application Timestamp: 474fe367
    Hang Signature: efad
    Hang Type: 16897
    OS Version: 6.0.6001.2.1.0.768.3
    Locale ID: 1033
    Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
    Additional Hang Signature 2: c47f
    Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
    Additional Hang Signature 4: e4a3
    Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
    Additional Hang Signature 6: f0da
    Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce

    Extra information about the problem
    Bucket ID: 130603463


    "Cal Bear '66" wrote:

    > Any clues in Control Panel (Classic view) > Problem Reports and Solutions?
    >
    > Right click on the problem and select "View problem details" then use the "Copy
    > to clipboard" link in the lower left corner of the window and paste in a reply
    > to this thread.
    >
    >
    > I Bleed Blue and Gold
    > GO BEARS!
    >
    >
    > "Bill" <Bill@discussions.microsoft.com> wrote in message
    > news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
    > >I am having the same problem. I have a brand new HP desktop. When I try to
    > > open more than one window, or try to copy a file from one folder to another,
    > > Windows Explorer stops working, closes, and I loose what I was doing. This is
    > > extremely irritating. ANY IDEAS???
    > >
    > > "Saucy" wrote:
    > >
    > >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
    > >> > Hi.
    > >> >
    > >> > My Windows Explorer keeps crashing regulary for about a week.
    > >> > I tried to install these 2 patches but it says they are not for my system.
    > >> >
    > >> > An update is available that improves the performance
    > >> > and reliability of Windows Vista:
    > >> > http://support.microsoft.com/?kbid=
    > >> > http://support.microsoft.com/?kbid=
    > >> >
    > >> > I'm running Vista Home Premium on an Acer Aspire 5920.
    > >> > I think it started when I tried to install a popup blocker (CleanMyPC
    > >> > Popup
    > >> > Blocker) because I wanted to get rid of the Google Toolbar but then it was
    > >> > IE
    > >> > crashing and not Windows Explorer and after uninstall IE was fine again.
    > >> > But now out of the blue Windows Explorer is crashuing all the time and
    > >> > nothing shows in the Event Viewer.
    > >> > Any help would be greatly appreciated.
    > >> >
    > >> > Thanks in advance,
    > >> >
    > >> > Tommy
    > >> >
    > >>
    > >>
    > >>
    > >> I bought an Acer Aspire 5100 and it came with Vista preinstalled. It also
    > >> came with a whole sh*tload of other stuff. Third party stuff that got all
    > >> into the workings of Windows. So I went to the Acer website, downloaded the
    > >> drivers needed and appropriate for a Vista installation then installed a
    > >> generic copy of Windows Vista instead of the Acer recovery copy. 'Much
    > >> happier.
    > >>
    > >> Saucy
    > >>
    > >>

    >
    >


  6. #6
    zachd [MSFT] Guest

    Re: Windows Explorer Keeps Crashing


    Is fm.dll on your system? What are the file properties for that file?

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --
    "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    news:51DBE7A5-3A84-4FB6-93DD-136183BA6E11@microsoft.com...
    > ......Here the problem report.
    > Hope that helps to you figure it out.
    > I can't see anything in that report that's points me into the right
    > direction to get to the grounds of this problem.
    > Having Vista SP 1 installed by now but still the same mess as
    > before.......
    >
    > Product
    > Windows Explorer
    >
    > Problem
    > Stopped responding and was closed
    >
    > Date
    > 25-Dec-07 01:25
    >
    > Status
    > Report Sent
    >
    > Description
    > A problem caused this program to stop interacting with Windows.
    >
    > Problem signature
    > Problem Event Name: AppHangB1
    > Application Name: explorer.exe
    > Application Version: 6.0.6001.17052
    > Application Timestamp: 474fe367
    > Hang Signature: efad
    > Hang Type: 16897
    > OS Version: 6.0.6001.2.1.0.768.3
    > Locale ID: 1033
    > Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
    > Additional Hang Signature 2: c47f
    > Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
    > Additional Hang Signature 4: e4a3
    > Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
    > Additional Hang Signature 6: f0da
    > Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce
    >
    > Extra information about the problem
    > Bucket ID: 130603463
    >
    >
    > "Cal Bear '66" wrote:
    >
    >> Any clues in Control Panel (Classic view) > Problem Reports and
    >> Solutions?
    >>
    >> Right click on the problem and select "View problem details" then use the
    >> "Copy
    >> to clipboard" link in the lower left corner of the window and paste in a
    >> reply
    >> to this thread.
    >>
    >>
    >> I Bleed Blue and Gold
    >> GO BEARS!
    >>
    >>
    >> "Bill" <Bill@discussions.microsoft.com> wrote in message
    >> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
    >> >I am having the same problem. I have a brand new HP desktop. When I try
    >> >to
    >> > open more than one window, or try to copy a file from one folder to
    >> > another,
    >> > Windows Explorer stops working, closes, and I loose what I was doing.
    >> > This is
    >> > extremely irritating. ANY IDEAS???
    >> >
    >> > "Saucy" wrote:
    >> >
    >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    >> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
    >> >> > Hi.
    >> >> >
    >> >> > My Windows Explorer keeps crashing regulary for about a week.
    >> >> > I tried to install these 2 patches but it says they are not for my
    >> >> > system.
    >> >> >
    >> >> > An update is available that improves the performance
    >> >> > and reliability of Windows Vista:
    >> >> > http://support.microsoft.com/?kbid=
    >> >> > http://support.microsoft.com/?kbid=
    >> >> >
    >> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
    >> >> > I think it started when I tried to install a popup blocker
    >> >> > (CleanMyPC
    >> >> > Popup
    >> >> > Blocker) because I wanted to get rid of the Google Toolbar but then
    >> >> > it was
    >> >> > IE
    >> >> > crashing and not Windows Explorer and after uninstall IE was fine
    >> >> > again.
    >> >> > But now out of the blue Windows Explorer is crashuing all the time
    >> >> > and
    >> >> > nothing shows in the Event Viewer.
    >> >> > Any help would be greatly appreciated.
    >> >> >
    >> >> > Thanks in advance,
    >> >> >
    >> >> > Tommy
    >> >> >
    >> >>
    >> >>
    >> >>
    >> >> I bought an Acer Aspire 5100 and it came with Vista preinstalled. It
    >> >> also
    >> >> came with a whole sh*tload of other stuff. Third party stuff that got
    >> >> all
    >> >> into the workings of Windows. So I went to the Acer website,
    >> >> downloaded the
    >> >> drivers needed and appropriate for a Vista installation then installed
    >> >> a
    >> >> generic copy of Windows Vista instead of the Acer recovery copy. 'Much
    >> >> happier.
    >> >>
    >> >> Saucy
    >> >>
    >> >>

    >>
    >>




  7. #7
    Tommy Guest

    Re: Windows Explorer Keeps Crashing

    ........thanks for your reply.
    The file belongs to my mobile phone software.

    C:\Program Files\Sony Ericsson\Mobile2\File Manager

    File description: Explorer browser application for mobile devices
    File version: 1.1.6.164
    Product name: FM
    Product version: 1.1.6.164
    Copyright (c) Popwire AB - All rights reserved

    Can I fix this or do I need to get rid of this software?

    Thanks again.......Tommy.......

    "zachd [MSFT]" wrote:

    >
    > Is fm.dll on your system? What are the file properties for that file?
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    > "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > news:51DBE7A5-3A84-4FB6-93DD-136183BA6E11@microsoft.com...
    > > ......Here the problem report.
    > > Hope that helps to you figure it out.
    > > I can't see anything in that report that's points me into the right
    > > direction to get to the grounds of this problem.
    > > Having Vista SP 1 installed by now but still the same mess as
    > > before.......
    > >
    > > Product
    > > Windows Explorer
    > >
    > > Problem
    > > Stopped responding and was closed
    > >
    > > Date
    > > 25-Dec-07 01:25
    > >
    > > Status
    > > Report Sent
    > >
    > > Description
    > > A problem caused this program to stop interacting with Windows.
    > >
    > > Problem signature
    > > Problem Event Name: AppHangB1
    > > Application Name: explorer.exe
    > > Application Version: 6.0.6001.17052
    > > Application Timestamp: 474fe367
    > > Hang Signature: efad
    > > Hang Type: 16897
    > > OS Version: 6.0.6001.2.1.0.768.3
    > > Locale ID: 1033
    > > Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
    > > Additional Hang Signature 2: c47f
    > > Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
    > > Additional Hang Signature 4: e4a3
    > > Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
    > > Additional Hang Signature 6: f0da
    > > Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce
    > >
    > > Extra information about the problem
    > > Bucket ID: 130603463
    > >
    > >
    > > "Cal Bear '66" wrote:
    > >
    > >> Any clues in Control Panel (Classic view) > Problem Reports and
    > >> Solutions?
    > >>
    > >> Right click on the problem and select "View problem details" then use the
    > >> "Copy
    > >> to clipboard" link in the lower left corner of the window and paste in a
    > >> reply
    > >> to this thread.
    > >>
    > >>
    > >> I Bleed Blue and Gold
    > >> GO BEARS!
    > >>
    > >>
    > >> "Bill" <Bill@discussions.microsoft.com> wrote in message
    > >> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
    > >> >I am having the same problem. I have a brand new HP desktop. When I try
    > >> >to
    > >> > open more than one window, or try to copy a file from one folder to
    > >> > another,
    > >> > Windows Explorer stops working, closes, and I loose what I was doing.
    > >> > This is
    > >> > extremely irritating. ANY IDEAS???
    > >> >
    > >> > "Saucy" wrote:
    > >> >
    > >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > >> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
    > >> >> > Hi.
    > >> >> >
    > >> >> > My Windows Explorer keeps crashing regulary for about a week.
    > >> >> > I tried to install these 2 patches but it says they are not for my
    > >> >> > system.
    > >> >> >
    > >> >> > An update is available that improves the performance
    > >> >> > and reliability of Windows Vista:
    > >> >> > http://support.microsoft.com/?kbid=
    > >> >> > http://support.microsoft.com/?kbid=
    > >> >> >
    > >> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
    > >> >> > I think it started when I tried to install a popup blocker
    > >> >> > (CleanMyPC
    > >> >> > Popup
    > >> >> > Blocker) because I wanted to get rid of the Google Toolbar but then
    > >> >> > it was
    > >> >> > IE
    > >> >> > crashing and not Windows Explorer and after uninstall IE was fine
    > >> >> > again.
    > >> >> > But now out of the blue Windows Explorer is crashuing all the time
    > >> >> > and
    > >> >> > nothing shows in the Event Viewer.
    > >> >> > Any help would be greatly appreciated.
    > >> >> >
    > >> >> > Thanks in advance,
    > >> >> >
    > >> >> > Tommy
    > >> >> >
    > >> >>
    > >> >>
    > >> >>
    > >> >> I bought an Acer Aspire 5100 and it came with Vista preinstalled. It
    > >> >> also
    > >> >> came with a whole sh*tload of other stuff. Third party stuff that got
    > >> >> all
    > >> >> into the workings of Windows. So I went to the Acer website,
    > >> >> downloaded the
    > >> >> drivers needed and appropriate for a Vista installation then installed
    > >> >> a
    > >> >> generic copy of Windows Vista instead of the Acer recovery copy. 'Much
    > >> >> happier.
    > >> >>
    > >> >> Saucy
    > >> >>
    > >> >>
    > >>
    > >>

    >
    >
    >


  8. #8
    zachd [MSFT] Guest

    Re: Windows Explorer Keeps Crashing


    I don't know much about that software. Where did you get it from? I think
    they have version 2.6.6.0 out, but that doesn't necessarily correlate to the
    file version number. If the updated(?) version doesn't help, you would
    either want to contact the provider (Sony Ericsson) about fixing this, or
    remove it. =\

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --

    "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    news:A4902FCC-197F-45CA-812D-0ACE3824EB30@microsoft.com...
    > .......thanks for your reply.
    > The file belongs to my mobile phone software.
    >
    > C:\Program Files\Sony Ericsson\Mobile2\File Manager
    >
    > File description: Explorer browser application for mobile devices
    > File version: 1.1.6.164
    > Product name: FM
    > Product version: 1.1.6.164
    > Copyright (c) Popwire AB - All rights reserved
    >
    > Can I fix this or do I need to get rid of this software?
    >
    > Thanks again.......Tommy.......
    >
    > "zachd [MSFT]" wrote:
    >
    >>
    >> Is fm.dll on your system? What are the file properties for that file?
    >>
    >> --
    >> Speaking for myself only.
    >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> This posting is provided "AS IS" with no warranties, and confers no
    >> rights.
    >> --
    >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    >> news:51DBE7A5-3A84-4FB6-93DD-136183BA6E11@microsoft.com...
    >> > ......Here the problem report.
    >> > Hope that helps to you figure it out.
    >> > I can't see anything in that report that's points me into the right
    >> > direction to get to the grounds of this problem.
    >> > Having Vista SP 1 installed by now but still the same mess as
    >> > before.......
    >> >
    >> > Product
    >> > Windows Explorer
    >> >
    >> > Problem
    >> > Stopped responding and was closed
    >> >
    >> > Date
    >> > 25-Dec-07 01:25
    >> >
    >> > Status
    >> > Report Sent
    >> >
    >> > Description
    >> > A problem caused this program to stop interacting with Windows.
    >> >
    >> > Problem signature
    >> > Problem Event Name: AppHangB1
    >> > Application Name: explorer.exe
    >> > Application Version: 6.0.6001.17052
    >> > Application Timestamp: 474fe367
    >> > Hang Signature: efad
    >> > Hang Type: 16897
    >> > OS Version: 6.0.6001.2.1.0.768.3
    >> > Locale ID: 1033
    >> > Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
    >> > Additional Hang Signature 2: c47f
    >> > Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
    >> > Additional Hang Signature 4: e4a3
    >> > Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
    >> > Additional Hang Signature 6: f0da
    >> > Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce
    >> >
    >> > Extra information about the problem
    >> > Bucket ID: 130603463
    >> >
    >> >
    >> > "Cal Bear '66" wrote:
    >> >
    >> >> Any clues in Control Panel (Classic view) > Problem Reports and
    >> >> Solutions?
    >> >>
    >> >> Right click on the problem and select "View problem details" then use
    >> >> the
    >> >> "Copy
    >> >> to clipboard" link in the lower left corner of the window and paste in
    >> >> a
    >> >> reply
    >> >> to this thread.
    >> >>
    >> >>
    >> >> I Bleed Blue and Gold
    >> >> GO BEARS!
    >> >>
    >> >>
    >> >> "Bill" <Bill@discussions.microsoft.com> wrote in message
    >> >> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
    >> >> >I am having the same problem. I have a brand new HP desktop. When I
    >> >> >try
    >> >> >to
    >> >> > open more than one window, or try to copy a file from one folder to
    >> >> > another,
    >> >> > Windows Explorer stops working, closes, and I loose what I was
    >> >> > doing.
    >> >> > This is
    >> >> > extremely irritating. ANY IDEAS???
    >> >> >
    >> >> > "Saucy" wrote:
    >> >> >
    >> >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    >> >> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
    >> >> >> > Hi.
    >> >> >> >
    >> >> >> > My Windows Explorer keeps crashing regulary for about a week.
    >> >> >> > I tried to install these 2 patches but it says they are not for
    >> >> >> > my
    >> >> >> > system.
    >> >> >> >
    >> >> >> > An update is available that improves the performance
    >> >> >> > and reliability of Windows Vista:
    >> >> >> > http://support.microsoft.com/?kbid=
    >> >> >> > http://support.microsoft.com/?kbid=
    >> >> >> >
    >> >> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
    >> >> >> > I think it started when I tried to install a popup blocker
    >> >> >> > (CleanMyPC
    >> >> >> > Popup
    >> >> >> > Blocker) because I wanted to get rid of the Google Toolbar but
    >> >> >> > then
    >> >> >> > it was
    >> >> >> > IE
    >> >> >> > crashing and not Windows Explorer and after uninstall IE was fine
    >> >> >> > again.
    >> >> >> > But now out of the blue Windows Explorer is crashuing all the
    >> >> >> > time
    >> >> >> > and
    >> >> >> > nothing shows in the Event Viewer.
    >> >> >> > Any help would be greatly appreciated.
    >> >> >> >
    >> >> >> > Thanks in advance,
    >> >> >> >
    >> >> >> > Tommy
    >> >> >> >
    >> >> >>
    >> >> >>
    >> >> >>
    >> >> >> I bought an Acer Aspire 5100 and it came with Vista preinstalled.
    >> >> >> It
    >> >> >> also
    >> >> >> came with a whole sh*tload of other stuff. Third party stuff that
    >> >> >> got
    >> >> >> all
    >> >> >> into the workings of Windows. So I went to the Acer website,
    >> >> >> downloaded the
    >> >> >> drivers needed and appropriate for a Vista installation then
    >> >> >> installed
    >> >> >> a
    >> >> >> generic copy of Windows Vista instead of the Acer recovery copy.
    >> >> >> 'Much
    >> >> >> happier.
    >> >> >>
    >> >> >> Saucy
    >> >> >>
    >> >> >>
    >> >>
    >> >>

    >>
    >>
    >>




  9. #9
    Tommy Guest

    Re: Windows Explorer Keeps Crashing

    ........the software is from Sony Ericsson.

    Sony Ericsson PC Suite 2.10.46 whick is the latest version of it, so there
    is no update available yet.

    I uninstalled it and it there was no crash yet and I think that fixed it.
    Still I do need the mobile phone software sometimes and don't know yet what
    to do about it.
    By the way. how you figured it out that it was fm.dll ???
    How you got this out of the error report?

    Thanks again very much, I really do appreciate it.......Tommy.......

    "zachd [MSFT]" wrote:

    >
    > I don't know much about that software. Where did you get it from? I think
    > they have version 2.6.6.0 out, but that doesn't necessarily correlate to the
    > file version number. If the updated(?) version doesn't help, you would
    > either want to contact the provider (Sony Ericsson) about fixing this, or
    > remove it. =\
    >
    > --
    > Speaking for myself only.
    > See http://zachd.com/pss/pss.html for some helpful WMP info.
    > This posting is provided "AS IS" with no warranties, and confers no rights.
    > --
    >
    > "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > news:A4902FCC-197F-45CA-812D-0ACE3824EB30@microsoft.com...
    > > .......thanks for your reply.
    > > The file belongs to my mobile phone software.
    > >
    > > C:\Program Files\Sony Ericsson\Mobile2\File Manager
    > >
    > > File description: Explorer browser application for mobile devices
    > > File version: 1.1.6.164
    > > Product name: FM
    > > Product version: 1.1.6.164
    > > Copyright (c) Popwire AB - All rights reserved
    > >
    > > Can I fix this or do I need to get rid of this software?
    > >
    > > Thanks again.......Tommy.......
    > >
    > > "zachd [MSFT]" wrote:
    > >
    > >>
    > >> Is fm.dll on your system? What are the file properties for that file?
    > >>
    > >> --
    > >> Speaking for myself only.
    > >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> This posting is provided "AS IS" with no warranties, and confers no
    > >> rights.
    > >> --
    > >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > >> news:51DBE7A5-3A84-4FB6-93DD-136183BA6E11@microsoft.com...
    > >> > ......Here the problem report.
    > >> > Hope that helps to you figure it out.
    > >> > I can't see anything in that report that's points me into the right
    > >> > direction to get to the grounds of this problem.
    > >> > Having Vista SP 1 installed by now but still the same mess as
    > >> > before.......
    > >> >
    > >> > Product
    > >> > Windows Explorer
    > >> >
    > >> > Problem
    > >> > Stopped responding and was closed
    > >> >
    > >> > Date
    > >> > 25-Dec-07 01:25
    > >> >
    > >> > Status
    > >> > Report Sent
    > >> >
    > >> > Description
    > >> > A problem caused this program to stop interacting with Windows.
    > >> >
    > >> > Problem signature
    > >> > Problem Event Name: AppHangB1
    > >> > Application Name: explorer.exe
    > >> > Application Version: 6.0.6001.17052
    > >> > Application Timestamp: 474fe367
    > >> > Hang Signature: efad
    > >> > Hang Type: 16897
    > >> > OS Version: 6.0.6001.2.1.0.768.3
    > >> > Locale ID: 1033
    > >> > Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
    > >> > Additional Hang Signature 2: c47f
    > >> > Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
    > >> > Additional Hang Signature 4: e4a3
    > >> > Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
    > >> > Additional Hang Signature 6: f0da
    > >> > Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce
    > >> >
    > >> > Extra information about the problem
    > >> > Bucket ID: 130603463
    > >> >
    > >> >
    > >> > "Cal Bear '66" wrote:
    > >> >
    > >> >> Any clues in Control Panel (Classic view) > Problem Reports and
    > >> >> Solutions?
    > >> >>
    > >> >> Right click on the problem and select "View problem details" then use
    > >> >> the
    > >> >> "Copy
    > >> >> to clipboard" link in the lower left corner of the window and paste in
    > >> >> a
    > >> >> reply
    > >> >> to this thread.
    > >> >>
    > >> >>
    > >> >> I Bleed Blue and Gold
    > >> >> GO BEARS!
    > >> >>
    > >> >>
    > >> >> "Bill" <Bill@discussions.microsoft.com> wrote in message
    > >> >> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
    > >> >> >I am having the same problem. I have a brand new HP desktop. When I
    > >> >> >try
    > >> >> >to
    > >> >> > open more than one window, or try to copy a file from one folder to
    > >> >> > another,
    > >> >> > Windows Explorer stops working, closes, and I loose what I was
    > >> >> > doing.
    > >> >> > This is
    > >> >> > extremely irritating. ANY IDEAS???
    > >> >> >
    > >> >> > "Saucy" wrote:
    > >> >> >
    > >> >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > >> >> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
    > >> >> >> > Hi.
    > >> >> >> >
    > >> >> >> > My Windows Explorer keeps crashing regulary for about a week.
    > >> >> >> > I tried to install these 2 patches but it says they are not for
    > >> >> >> > my
    > >> >> >> > system.
    > >> >> >> >
    > >> >> >> > An update is available that improves the performance
    > >> >> >> > and reliability of Windows Vista:
    > >> >> >> > http://support.microsoft.com/?kbid=
    > >> >> >> > http://support.microsoft.com/?kbid=
    > >> >> >> >
    > >> >> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
    > >> >> >> > I think it started when I tried to install a popup blocker
    > >> >> >> > (CleanMyPC
    > >> >> >> > Popup
    > >> >> >> > Blocker) because I wanted to get rid of the Google Toolbar but
    > >> >> >> > then
    > >> >> >> > it was
    > >> >> >> > IE
    > >> >> >> > crashing and not Windows Explorer and after uninstall IE was fine
    > >> >> >> > again.
    > >> >> >> > But now out of the blue Windows Explorer is crashuing all the
    > >> >> >> > time
    > >> >> >> > and
    > >> >> >> > nothing shows in the Event Viewer.
    > >> >> >> > Any help would be greatly appreciated.
    > >> >> >> >
    > >> >> >> > Thanks in advance,
    > >> >> >> >
    > >> >> >> > Tommy
    > >> >> >> >
    > >> >> >>
    > >> >> >>
    > >> >> >>
    > >> >> >> I bought an Acer Aspire 5100 and it came with Vista preinstalled.
    > >> >> >> It
    > >> >> >> also
    > >> >> >> came with a whole sh*tload of other stuff. Third party stuff that
    > >> >> >> got
    > >> >> >> all
    > >> >> >> into the workings of Windows. So I went to the Acer website,
    > >> >> >> downloaded the
    > >> >> >> drivers needed and appropriate for a Vista installation then
    > >> >> >> installed
    > >> >> >> a
    > >> >> >> generic copy of Windows Vista instead of the Acer recovery copy.
    > >> >> >> 'Much
    > >> >> >> happier.
    > >> >> >>
    > >> >> >> Saucy
    > >> >> >>
    > >> >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>

    >
    >
    >


  10. #10
    Dave Guest

    Re: Windows Explorer Keeps Crashing

    I tried to load that software, but it's crap, and I gave up.
    I loaded the old 2.6.6 version on my old XP computer to do what few
    transfers I want.




    "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    news:83CEFD79-C06A-4D45-B667-B24C8AF2EE3C@microsoft.com...
    > .......the software is from Sony Ericsson.
    >
    > Sony Ericsson PC Suite 2.10.46 whick is the latest version of it, so there
    > is no update available yet.
    >
    > I uninstalled it and it there was no crash yet and I think that fixed it.
    > Still I do need the mobile phone software sometimes and don't know yet
    > what
    > to do about it.
    > By the way. how you figured it out that it was fm.dll ???
    > How you got this out of the error report?
    >
    > Thanks again very much, I really do appreciate it.......Tommy.......
    >
    > "zachd [MSFT]" wrote:
    >
    >>
    >> I don't know much about that software. Where did you get it from? I
    >> think
    >> they have version 2.6.6.0 out, but that doesn't necessarily correlate to
    >> the
    >> file version number. If the updated(?) version doesn't help, you would
    >> either want to contact the provider (Sony Ericsson) about fixing this, or
    >> remove it. =\
    >>
    >> --
    >> Speaking for myself only.
    >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> This posting is provided "AS IS" with no warranties, and confers no
    >> rights.
    >> --
    >>
    >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    >> news:A4902FCC-197F-45CA-812D-0ACE3824EB30@microsoft.com...
    >> > .......thanks for your reply.
    >> > The file belongs to my mobile phone software.
    >> >
    >> > C:\Program Files\Sony Ericsson\Mobile2\File Manager
    >> >
    >> > File description: Explorer browser application for mobile devices
    >> > File version: 1.1.6.164
    >> > Product name: FM
    >> > Product version: 1.1.6.164
    >> > Copyright (c) Popwire AB - All rights reserved
    >> >
    >> > Can I fix this or do I need to get rid of this software?
    >> >
    >> > Thanks again.......Tommy.......
    >> >
    >> > "zachd [MSFT]" wrote:
    >> >
    >> >>
    >> >> Is fm.dll on your system? What are the file properties for that file?
    >> >>
    >> >> --
    >> >> Speaking for myself only.
    >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> >> This posting is provided "AS IS" with no warranties, and confers no
    >> >> rights.
    >> >> --
    >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    >> >> news:51DBE7A5-3A84-4FB6-93DD-136183BA6E11@microsoft.com...
    >> >> > ......Here the problem report.
    >> >> > Hope that helps to you figure it out.
    >> >> > I can't see anything in that report that's points me into the right
    >> >> > direction to get to the grounds of this problem.
    >> >> > Having Vista SP 1 installed by now but still the same mess as
    >> >> > before.......
    >> >> >
    >> >> > Product
    >> >> > Windows Explorer
    >> >> >
    >> >> > Problem
    >> >> > Stopped responding and was closed
    >> >> >
    >> >> > Date
    >> >> > 25-Dec-07 01:25
    >> >> >
    >> >> > Status
    >> >> > Report Sent
    >> >> >
    >> >> > Description
    >> >> > A problem caused this program to stop interacting with Windows.
    >> >> >
    >> >> > Problem signature
    >> >> > Problem Event Name: AppHangB1
    >> >> > Application Name: explorer.exe
    >> >> > Application Version: 6.0.6001.17052
    >> >> > Application Timestamp: 474fe367
    >> >> > Hang Signature: efad
    >> >> > Hang Type: 16897
    >> >> > OS Version: 6.0.6001.2.1.0.768.3
    >> >> > Locale ID: 1033
    >> >> > Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
    >> >> > Additional Hang Signature 2: c47f
    >> >> > Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
    >> >> > Additional Hang Signature 4: e4a3
    >> >> > Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
    >> >> > Additional Hang Signature 6: f0da
    >> >> > Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce
    >> >> >
    >> >> > Extra information about the problem
    >> >> > Bucket ID: 130603463
    >> >> >
    >> >> >
    >> >> > "Cal Bear '66" wrote:
    >> >> >
    >> >> >> Any clues in Control Panel (Classic view) > Problem Reports and
    >> >> >> Solutions?
    >> >> >>
    >> >> >> Right click on the problem and select "View problem details" then
    >> >> >> use
    >> >> >> the
    >> >> >> "Copy
    >> >> >> to clipboard" link in the lower left corner of the window and paste
    >> >> >> in
    >> >> >> a
    >> >> >> reply
    >> >> >> to this thread.
    >> >> >>
    >> >> >>
    >> >> >> I Bleed Blue and Gold
    >> >> >> GO BEARS!
    >> >> >>
    >> >> >>
    >> >> >> "Bill" <Bill@discussions.microsoft.com> wrote in message
    >> >> >> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
    >> >> >> >I am having the same problem. I have a brand new HP desktop. When
    >> >> >> >I
    >> >> >> >try
    >> >> >> >to
    >> >> >> > open more than one window, or try to copy a file from one folder
    >> >> >> > to
    >> >> >> > another,
    >> >> >> > Windows Explorer stops working, closes, and I loose what I was
    >> >> >> > doing.
    >> >> >> > This is
    >> >> >> > extremely irritating. ANY IDEAS???
    >> >> >> >
    >> >> >> > "Saucy" wrote:
    >> >> >> >
    >> >> >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    >> >> >> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
    >> >> >> >> > Hi.
    >> >> >> >> >
    >> >> >> >> > My Windows Explorer keeps crashing regulary for about a week.
    >> >> >> >> > I tried to install these 2 patches but it says they are not
    >> >> >> >> > for
    >> >> >> >> > my
    >> >> >> >> > system.
    >> >> >> >> >
    >> >> >> >> > An update is available that improves the performance
    >> >> >> >> > and reliability of Windows Vista:
    >> >> >> >> > http://support.microsoft.com/?kbid=
    >> >> >> >> > http://support.microsoft.com/?kbid=
    >> >> >> >> >
    >> >> >> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
    >> >> >> >> > I think it started when I tried to install a popup blocker
    >> >> >> >> > (CleanMyPC
    >> >> >> >> > Popup
    >> >> >> >> > Blocker) because I wanted to get rid of the Google Toolbar but
    >> >> >> >> > then
    >> >> >> >> > it was
    >> >> >> >> > IE
    >> >> >> >> > crashing and not Windows Explorer and after uninstall IE was
    >> >> >> >> > fine
    >> >> >> >> > again.
    >> >> >> >> > But now out of the blue Windows Explorer is crashuing all the
    >> >> >> >> > time
    >> >> >> >> > and
    >> >> >> >> > nothing shows in the Event Viewer.
    >> >> >> >> > Any help would be greatly appreciated.
    >> >> >> >> >
    >> >> >> >> > Thanks in advance,
    >> >> >> >> >
    >> >> >> >> > Tommy
    >> >> >> >> >
    >> >> >> >>
    >> >> >> >>
    >> >> >> >>
    >> >> >> >> I bought an Acer Aspire 5100 and it came with Vista
    >> >> >> >> preinstalled.
    >> >> >> >> It
    >> >> >> >> also
    >> >> >> >> came with a whole sh*tload of other stuff. Third party stuff
    >> >> >> >> that
    >> >> >> >> got
    >> >> >> >> all
    >> >> >> >> into the workings of Windows. So I went to the Acer website,
    >> >> >> >> downloaded the
    >> >> >> >> drivers needed and appropriate for a Vista installation then
    >> >> >> >> installed
    >> >> >> >> a
    >> >> >> >> generic copy of Windows Vista instead of the Acer recovery copy.
    >> >> >> >> 'Much
    >> >> >> >> happier.
    >> >> >> >>
    >> >> >> >> Saucy
    >> >> >> >>
    >> >> >> >>
    >> >> >>
    >> >> >>
    >> >>
    >> >>
    >> >>

    >>
    >>
    >>


  11. #11
    Tommy Guest

    Re: Windows Explorer Keeps Crashing

    ........what 2.6.6.0 version are you talking about?
    Are you talking about the fm.dll file?

    The software version is:

    Sony Ericsson PC Suite 2.10.46

    If there is a updated fm.dll file available please point me to it so I can
    try it out.......

    "Dave" wrote:

    > I tried to load that software, but it's crap, and I gave up.
    > I loaded the old 2.6.6 version on my old XP computer to do what few
    > transfers I want.
    >
    >
    >
    >
    > "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > news:83CEFD79-C06A-4D45-B667-B24C8AF2EE3C@microsoft.com...
    > > .......the software is from Sony Ericsson.
    > >
    > > Sony Ericsson PC Suite 2.10.46 whick is the latest version of it, so there
    > > is no update available yet.
    > >
    > > I uninstalled it and it there was no crash yet and I think that fixed it.
    > > Still I do need the mobile phone software sometimes and don't know yet
    > > what
    > > to do about it.
    > > By the way. how you figured it out that it was fm.dll ???
    > > How you got this out of the error report?
    > >
    > > Thanks again very much, I really do appreciate it.......Tommy.......
    > >
    > > "zachd [MSFT]" wrote:
    > >
    > >>
    > >> I don't know much about that software. Where did you get it from? I
    > >> think
    > >> they have version 2.6.6.0 out, but that doesn't necessarily correlate to
    > >> the
    > >> file version number. If the updated(?) version doesn't help, you would
    > >> either want to contact the provider (Sony Ericsson) about fixing this, or
    > >> remove it. =\
    > >>
    > >> --
    > >> Speaking for myself only.
    > >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> This posting is provided "AS IS" with no warranties, and confers no
    > >> rights.
    > >> --
    > >>
    > >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > >> news:A4902FCC-197F-45CA-812D-0ACE3824EB30@microsoft.com...
    > >> > .......thanks for your reply.
    > >> > The file belongs to my mobile phone software.
    > >> >
    > >> > C:\Program Files\Sony Ericsson\Mobile2\File Manager
    > >> >
    > >> > File description: Explorer browser application for mobile devices
    > >> > File version: 1.1.6.164
    > >> > Product name: FM
    > >> > Product version: 1.1.6.164
    > >> > Copyright (c) Popwire AB - All rights reserved
    > >> >
    > >> > Can I fix this or do I need to get rid of this software?
    > >> >
    > >> > Thanks again.......Tommy.......
    > >> >
    > >> > "zachd [MSFT]" wrote:
    > >> >
    > >> >>
    > >> >> Is fm.dll on your system? What are the file properties for that file?
    > >> >>
    > >> >> --
    > >> >> Speaking for myself only.
    > >> >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> >> This posting is provided "AS IS" with no warranties, and confers no
    > >> >> rights.
    > >> >> --
    > >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > >> >> news:51DBE7A5-3A84-4FB6-93DD-136183BA6E11@microsoft.com...
    > >> >> > ......Here the problem report.
    > >> >> > Hope that helps to you figure it out.
    > >> >> > I can't see anything in that report that's points me into the right
    > >> >> > direction to get to the grounds of this problem.
    > >> >> > Having Vista SP 1 installed by now but still the same mess as
    > >> >> > before.......
    > >> >> >
    > >> >> > Product
    > >> >> > Windows Explorer
    > >> >> >
    > >> >> > Problem
    > >> >> > Stopped responding and was closed
    > >> >> >
    > >> >> > Date
    > >> >> > 25-Dec-07 01:25
    > >> >> >
    > >> >> > Status
    > >> >> > Report Sent
    > >> >> >
    > >> >> > Description
    > >> >> > A problem caused this program to stop interacting with Windows.
    > >> >> >
    > >> >> > Problem signature
    > >> >> > Problem Event Name: AppHangB1
    > >> >> > Application Name: explorer.exe
    > >> >> > Application Version: 6.0.6001.17052
    > >> >> > Application Timestamp: 474fe367
    > >> >> > Hang Signature: efad
    > >> >> > Hang Type: 16897
    > >> >> > OS Version: 6.0.6001.2.1.0.768.3
    > >> >> > Locale ID: 1033
    > >> >> > Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
    > >> >> > Additional Hang Signature 2: c47f
    > >> >> > Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
    > >> >> > Additional Hang Signature 4: e4a3
    > >> >> > Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
    > >> >> > Additional Hang Signature 6: f0da
    > >> >> > Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce
    > >> >> >
    > >> >> > Extra information about the problem
    > >> >> > Bucket ID: 130603463
    > >> >> >
    > >> >> >
    > >> >> > "Cal Bear '66" wrote:
    > >> >> >
    > >> >> >> Any clues in Control Panel (Classic view) > Problem Reports and
    > >> >> >> Solutions?
    > >> >> >>
    > >> >> >> Right click on the problem and select "View problem details" then
    > >> >> >> use
    > >> >> >> the
    > >> >> >> "Copy
    > >> >> >> to clipboard" link in the lower left corner of the window and paste
    > >> >> >> in
    > >> >> >> a
    > >> >> >> reply
    > >> >> >> to this thread.
    > >> >> >>
    > >> >> >>
    > >> >> >> I Bleed Blue and Gold
    > >> >> >> GO BEARS!
    > >> >> >>
    > >> >> >>
    > >> >> >> "Bill" <Bill@discussions.microsoft.com> wrote in message
    > >> >> >> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
    > >> >> >> >I am having the same problem. I have a brand new HP desktop. When
    > >> >> >> >I
    > >> >> >> >try
    > >> >> >> >to
    > >> >> >> > open more than one window, or try to copy a file from one folder
    > >> >> >> > to
    > >> >> >> > another,
    > >> >> >> > Windows Explorer stops working, closes, and I loose what I was
    > >> >> >> > doing.
    > >> >> >> > This is
    > >> >> >> > extremely irritating. ANY IDEAS???
    > >> >> >> >
    > >> >> >> > "Saucy" wrote:
    > >> >> >> >
    > >> >> >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > >> >> >> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
    > >> >> >> >> > Hi.
    > >> >> >> >> >
    > >> >> >> >> > My Windows Explorer keeps crashing regulary for about a week.
    > >> >> >> >> > I tried to install these 2 patches but it says they are not
    > >> >> >> >> > for
    > >> >> >> >> > my
    > >> >> >> >> > system.
    > >> >> >> >> >
    > >> >> >> >> > An update is available that improves the performance
    > >> >> >> >> > and reliability of Windows Vista:
    > >> >> >> >> > http://support.microsoft.com/?kbid=
    > >> >> >> >> > http://support.microsoft.com/?kbid=
    > >> >> >> >> >
    > >> >> >> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
    > >> >> >> >> > I think it started when I tried to install a popup blocker
    > >> >> >> >> > (CleanMyPC
    > >> >> >> >> > Popup
    > >> >> >> >> > Blocker) because I wanted to get rid of the Google Toolbar but
    > >> >> >> >> > then
    > >> >> >> >> > it was
    > >> >> >> >> > IE
    > >> >> >> >> > crashing and not Windows Explorer and after uninstall IE was
    > >> >> >> >> > fine
    > >> >> >> >> > again.
    > >> >> >> >> > But now out of the blue Windows Explorer is crashuing all the
    > >> >> >> >> > time
    > >> >> >> >> > and
    > >> >> >> >> > nothing shows in the Event Viewer.
    > >> >> >> >> > Any help would be greatly appreciated.
    > >> >> >> >> >
    > >> >> >> >> > Thanks in advance,
    > >> >> >> >> >
    > >> >> >> >> > Tommy
    > >> >> >> >> >
    > >> >> >> >>
    > >> >> >> >>
    > >> >> >> >>
    > >> >> >> >> I bought an Acer Aspire 5100 and it came with Vista
    > >> >> >> >> preinstalled.
    > >> >> >> >> It
    > >> >> >> >> also
    > >> >> >> >> came with a whole sh*tload of other stuff. Third party stuff
    > >> >> >> >> that
    > >> >> >> >> got
    > >> >> >> >> all
    > >> >> >> >> into the workings of Windows. So I went to the Acer website,
    > >> >> >> >> downloaded the
    > >> >> >> >> drivers needed and appropriate for a Vista installation then
    > >> >> >> >> installed
    > >> >> >> >> a
    > >> >> >> >> generic copy of Windows Vista instead of the Acer recovery copy.
    > >> >> >> >> 'Much
    > >> >> >> >> happier.
    > >> >> >> >>
    > >> >> >> >> Saucy
    > >> >> >> >>
    > >> >> >> >>
    > >> >> >>
    > >> >> >>
    > >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>

    >


  12. #12
    Tommy Guest

    Re: Windows Explorer Keeps Crashing

    ........thanks for clearing this up.
    Anyway, I've got rid of the whole programm and I'm using just the chip to
    transfer music.
    I've got a build in card reader in my laptop in the transfer is much faster
    this way as well and Bluetooth is working fine also without the software.
    Thanks again.......Tommy.......

    "Dion" wrote:

    > hi tommy...i had the same problem with that same program and its the program
    > its self,ive talked to other people with the same problem and thay say the
    > same thing....its a bad program that crashes vista and its usaly when you
    > open up file manager..how ever the disk to phone and other programs works
    > fine just dont install file manger.
    > "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > news:A4902FCC-197F-45CA-812D-0ACE3824EB30@microsoft.com...
    > > .......thanks for your reply.
    > > The file belongs to my mobile phone software.
    > >
    > > C:\Program Files\Sony Ericsson\Mobile2\File Manager
    > >
    > > File description: Explorer browser application for mobile devices
    > > File version: 1.1.6.164
    > > Product name: FM
    > > Product version: 1.1.6.164
    > > Copyright (c) Popwire AB - All rights reserved
    > >
    > > Can I fix this or do I need to get rid of this software?
    > >
    > > Thanks again.......Tommy.......
    > >
    > > "zachd [MSFT]" wrote:
    > >
    > >>
    > >> Is fm.dll on your system? What are the file properties for that file?
    > >>
    > >> --
    > >> Speaking for myself only.
    > >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    > >> This posting is provided "AS IS" with no warranties, and confers no
    > >> rights.
    > >> --
    > >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > >> news:51DBE7A5-3A84-4FB6-93DD-136183BA6E11@microsoft.com...
    > >> > ......Here the problem report.
    > >> > Hope that helps to you figure it out.
    > >> > I can't see anything in that report that's points me into the right
    > >> > direction to get to the grounds of this problem.
    > >> > Having Vista SP 1 installed by now but still the same mess as
    > >> > before.......
    > >> >
    > >> > Product
    > >> > Windows Explorer
    > >> >
    > >> > Problem
    > >> > Stopped responding and was closed
    > >> >
    > >> > Date
    > >> > 25-Dec-07 01:25
    > >> >
    > >> > Status
    > >> > Report Sent
    > >> >
    > >> > Description
    > >> > A problem caused this program to stop interacting with Windows.
    > >> >
    > >> > Problem signature
    > >> > Problem Event Name: AppHangB1
    > >> > Application Name: explorer.exe
    > >> > Application Version: 6.0.6001.17052
    > >> > Application Timestamp: 474fe367
    > >> > Hang Signature: efad
    > >> > Hang Type: 16897
    > >> > OS Version: 6.0.6001.2.1.0.768.3
    > >> > Locale ID: 1033
    > >> > Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
    > >> > Additional Hang Signature 2: c47f
    > >> > Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
    > >> > Additional Hang Signature 4: e4a3
    > >> > Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
    > >> > Additional Hang Signature 6: f0da
    > >> > Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce
    > >> >
    > >> > Extra information about the problem
    > >> > Bucket ID: 130603463
    > >> >
    > >> >
    > >> > "Cal Bear '66" wrote:
    > >> >
    > >> >> Any clues in Control Panel (Classic view) > Problem Reports and
    > >> >> Solutions?
    > >> >>
    > >> >> Right click on the problem and select "View problem details" then use
    > >> >> the
    > >> >> "Copy
    > >> >> to clipboard" link in the lower left corner of the window and paste in
    > >> >> a
    > >> >> reply
    > >> >> to this thread.
    > >> >>
    > >> >>
    > >> >> I Bleed Blue and Gold
    > >> >> GO BEARS!
    > >> >>
    > >> >>
    > >> >> "Bill" <Bill@discussions.microsoft.com> wrote in message
    > >> >> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
    > >> >> >I am having the same problem. I have a brand new HP desktop. When I
    > >> >> >try
    > >> >> >to
    > >> >> > open more than one window, or try to copy a file from one folder to
    > >> >> > another,
    > >> >> > Windows Explorer stops working, closes, and I loose what I was
    > >> >> > doing.
    > >> >> > This is
    > >> >> > extremely irritating. ANY IDEAS???
    > >> >> >
    > >> >> > "Saucy" wrote:
    > >> >> >
    > >> >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    > >> >> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
    > >> >> >> > Hi.
    > >> >> >> >
    > >> >> >> > My Windows Explorer keeps crashing regulary for about a week.
    > >> >> >> > I tried to install these 2 patches but it says they are not for
    > >> >> >> > my
    > >> >> >> > system.
    > >> >> >> >
    > >> >> >> > An update is available that improves the performance
    > >> >> >> > and reliability of Windows Vista:
    > >> >> >> > http://support.microsoft.com/?kbid=
    > >> >> >> > http://support.microsoft.com/?kbid=
    > >> >> >> >
    > >> >> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
    > >> >> >> > I think it started when I tried to install a popup blocker
    > >> >> >> > (CleanMyPC
    > >> >> >> > Popup
    > >> >> >> > Blocker) because I wanted to get rid of the Google Toolbar but
    > >> >> >> > then
    > >> >> >> > it was
    > >> >> >> > IE
    > >> >> >> > crashing and not Windows Explorer and after uninstall IE was fine
    > >> >> >> > again.
    > >> >> >> > But now out of the blue Windows Explorer is crashuing all the
    > >> >> >> > time
    > >> >> >> > and
    > >> >> >> > nothing shows in the Event Viewer.
    > >> >> >> > Any help would be greatly appreciated.
    > >> >> >> >
    > >> >> >> > Thanks in advance,
    > >> >> >> >
    > >> >> >> > Tommy
    > >> >> >> >
    > >> >> >>
    > >> >> >>
    > >> >> >>
    > >> >> >> I bought an Acer Aspire 5100 and it came with Vista preinstalled.
    > >> >> >> It
    > >> >> >> also
    > >> >> >> came with a whole sh*tload of other stuff. Third party stuff that
    > >> >> >> got
    > >> >> >> all
    > >> >> >> into the workings of Windows. So I went to the Acer website,
    > >> >> >> downloaded the
    > >> >> >> drivers needed and appropriate for a Vista installation then
    > >> >> >> installed
    > >> >> >> a
    > >> >> >> generic copy of Windows Vista instead of the Acer recovery copy.
    > >> >> >> 'Much
    > >> >> >> happier.
    > >> >> >>
    > >> >> >> Saucy
    > >> >> >>
    > >> >> >>
    > >> >>
    > >> >>
    > >>
    > >>
    > >>

    >


  13. #13
    Pete Guest

    Microsoft wireless IntelliMouse with FingerPrint reader refuses to work

    Hi, I am trying to get the Fingerprint Reader to work, but no luck!
    There are quite a few people with exactly the same problem.
    When I start the "Fingerprint registration wizard', I get the following
    message:
    "Error Invalid class string. Suspect installation problem." I have
    un-installed, re-installed at least 10times. no luck.
    I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says: VISTA
    Compatible).Mouse works just fine. I googled for an answer, I found the same
    problem that others also have, but nobody had an answer. I installed also
    under Windows XP, there it works perfectly with the same installation
    software.
    Checked at the MS-knowledge base, fix recommendations are almost 2 years
    old, tried it anyway, (no mention of Vista!) still no luck. Changed USB
    ports, ran it as Windows XP
    compatible, tried really everything, I am really at a loss. Hopefully
    someone out there has/had the same problem and got it working? After 2 days
    of trying I'm really getting..., well you know what I mean!
    Thanks for helping!
    Peter F.



  14. #14
    Pete Guest

    Re: Microsoft wireless IntelliMouse with FingerPrint reader refuses to work


    > Hi, I am trying to get the Fingerprint Reader to work, but no luck!
    > There are quite a few people with exactly the same problem.
    > When I start the "Fingerprint registration wizard', I get the following
    > message:
    > "Error Invalid class string. Suspect installation problem." I have
    > un-installed, re-installed at least 10times. no luck.
    > I got the newest software from MicroSoft, DPPM_201_ENG.exe. (it says:
    > VISTA
    > Compatible).Mouse works just fine. I googled for an answer, I found the
    > same
    > problem that others also have, but nobody had an answer. I installed also
    > under Windows XP, there it works perfectly with the same installation
    > software.
    > Checked at the MS-knowledge base, fix recommendations are almost 2 years
    > old, tried it anyway, (no mention of Vista!) still no luck. Changed USB
    > ports, ran it as Windows XP
    > compatible, tried really everything, I am really at a loss. Hopefully
    > someone out there has/had the same problem and got it working? After 2
    > days
    > of trying I'm really getting..., well you know what I mean!
    > Thanks for helping!
    > Peter F.
    >
    >



  15. #15
    Dion Guest

    Re: Windows Explorer Keeps Crashing

    hi tommy...i had the same problem with that same program and its the program
    its self,ive talked to other people with the same problem and thay say the
    same thing....its a bad program that crashes vista and its usaly when you
    open up file manager..how ever the disk to phone and other programs works
    fine just dont install file manger.
    "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    news:A4902FCC-197F-45CA-812D-0ACE3824EB30@microsoft.com...
    > .......thanks for your reply.
    > The file belongs to my mobile phone software.
    >
    > C:\Program Files\Sony Ericsson\Mobile2\File Manager
    >
    > File description: Explorer browser application for mobile devices
    > File version: 1.1.6.164
    > Product name: FM
    > Product version: 1.1.6.164
    > Copyright (c) Popwire AB - All rights reserved
    >
    > Can I fix this or do I need to get rid of this software?
    >
    > Thanks again.......Tommy.......
    >
    > "zachd [MSFT]" wrote:
    >
    >>
    >> Is fm.dll on your system? What are the file properties for that file?
    >>
    >> --
    >> Speaking for myself only.
    >> See http://zachd.com/pss/pss.html for some helpful WMP info.
    >> This posting is provided "AS IS" with no warranties, and confers no
    >> rights.
    >> --
    >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    >> news:51DBE7A5-3A84-4FB6-93DD-136183BA6E11@microsoft.com...
    >> > ......Here the problem report.
    >> > Hope that helps to you figure it out.
    >> > I can't see anything in that report that's points me into the right
    >> > direction to get to the grounds of this problem.
    >> > Having Vista SP 1 installed by now but still the same mess as
    >> > before.......
    >> >
    >> > Product
    >> > Windows Explorer
    >> >
    >> > Problem
    >> > Stopped responding and was closed
    >> >
    >> > Date
    >> > 25-Dec-07 01:25
    >> >
    >> > Status
    >> > Report Sent
    >> >
    >> > Description
    >> > A problem caused this program to stop interacting with Windows.
    >> >
    >> > Problem signature
    >> > Problem Event Name: AppHangB1
    >> > Application Name: explorer.exe
    >> > Application Version: 6.0.6001.17052
    >> > Application Timestamp: 474fe367
    >> > Hang Signature: efad
    >> > Hang Type: 16897
    >> > OS Version: 6.0.6001.2.1.0.768.3
    >> > Locale ID: 1033
    >> > Additional Hang Signature 1: 888a1c73d5a421ed01ab527c3523e9e9
    >> > Additional Hang Signature 2: c47f
    >> > Additional Hang Signature 3: 00c23a644ba7c0743e60cef46d2ee8b0
    >> > Additional Hang Signature 4: e4a3
    >> > Additional Hang Signature 5: 545ca276cb4af91c454c6a23ee28e198
    >> > Additional Hang Signature 6: f0da
    >> > Additional Hang Signature 7: 7262885f3d2c1292690524e9e47b8cce
    >> >
    >> > Extra information about the problem
    >> > Bucket ID: 130603463
    >> >
    >> >
    >> > "Cal Bear '66" wrote:
    >> >
    >> >> Any clues in Control Panel (Classic view) > Problem Reports and
    >> >> Solutions?
    >> >>
    >> >> Right click on the problem and select "View problem details" then use
    >> >> the
    >> >> "Copy
    >> >> to clipboard" link in the lower left corner of the window and paste in
    >> >> a
    >> >> reply
    >> >> to this thread.
    >> >>
    >> >>
    >> >> I Bleed Blue and Gold
    >> >> GO BEARS!
    >> >>
    >> >>
    >> >> "Bill" <Bill@discussions.microsoft.com> wrote in message
    >> >> news:48ADF043-77EC-4AFA-9781-BB26D3901635@microsoft.com...
    >> >> >I am having the same problem. I have a brand new HP desktop. When I
    >> >> >try
    >> >> >to
    >> >> > open more than one window, or try to copy a file from one folder to
    >> >> > another,
    >> >> > Windows Explorer stops working, closes, and I loose what I was
    >> >> > doing.
    >> >> > This is
    >> >> > extremely irritating. ANY IDEAS???
    >> >> >
    >> >> > "Saucy" wrote:
    >> >> >
    >> >> >> "Tommy" <Tommy@discussions.microsoft.com> wrote in message
    >> >> >> news:1D1A0B25-4B66-44E8-A13F-8A8999F4A6BB@microsoft.com...
    >> >> >> > Hi.
    >> >> >> >
    >> >> >> > My Windows Explorer keeps crashing regulary for about a week.
    >> >> >> > I tried to install these 2 patches but it says they are not for
    >> >> >> > my
    >> >> >> > system.
    >> >> >> >
    >> >> >> > An update is available that improves the performance
    >> >> >> > and reliability of Windows Vista:
    >> >> >> > http://support.microsoft.com/?kbid=
    >> >> >> > http://support.microsoft.com/?kbid=
    >> >> >> >
    >> >> >> > I'm running Vista Home Premium on an Acer Aspire 5920.
    >> >> >> > I think it started when I tried to install a popup blocker
    >> >> >> > (CleanMyPC
    >> >> >> > Popup
    >> >> >> > Blocker) because I wanted to get rid of the Google Toolbar but
    >> >> >> > then
    >> >> >> > it was
    >> >> >> > IE
    >> >> >> > crashing and not Windows Explorer and after uninstall IE was fine
    >> >> >> > again.
    >> >> >> > But now out of the blue Windows Explorer is crashuing all the
    >> >> >> > time
    >> >> >> > and
    >> >> >> > nothing shows in the Event Viewer.
    >> >> >> > Any help would be greatly appreciated.
    >> >> >> >
    >> >> >> > Thanks in advance,
    >> >> >> >
    >> >> >> > Tommy
    >> >> >> >
    >> >> >>
    >> >> >>
    >> >> >>
    >> >> >> I bought an Acer Aspire 5100 and it came with Vista preinstalled.
    >> >> >> It
    >> >> >> also
    >> >> >> came with a whole sh*tload of other stuff. Third party stuff that
    >> >> >> got
    >> >> >> all
    >> >> >> into the workings of Windows. So I went to the Acer website,
    >> >> >> downloaded the
    >> >> >> drivers needed and appropriate for a Vista installation then
    >> >> >> installed
    >> >> >> a
    >> >> >> generic copy of Windows Vista instead of the Acer recovery copy.
    >> >> >> 'Much
    >> >> >> happier.
    >> >> >>
    >> >> >> Saucy
    >> >> >>
    >> >> >>
    >> >>
    >> >>

    >>
    >>
    >>



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