Access Denies /depandancy services not started

Client has returned from a trip with the story that the Vista laptop ceased
to access the internet during the last 2 days.

Toshiba laptop
O/S: Vista Business.
2GB RAM
Panda AV

Local Admin and Domain Admin accounts enabled and members of the Local
Admins.
Everything -was- running smoothly previously:

Current issues:
Network will not connect - error shows that "Diagnostic policy service" is
not running..
Trying to start the following services give the following errors:

Error 5: Access is denied
- Diagnostic policy service
- Base filtering engine
- DHCP Client
- Windows Time

Error 1068: the dependancy group or service failed to start
- IKE AuthIP IPSec Keying Modules
- IPsec Policy Agent
- network list service


Error 1073741288
- Network location awareness

So the question arises, What went wrong, How did it go wrong, and how to fix
it, short of a complete re-install ?

Open to all suggestions.

TIA... H Craven

Hello,

Any group policies deployed before the trip that may have changed the
permissions on the services?

I would verify the permissions on the services that report access denied
when trying to start them:

From a command line:

sc sdshow dps
sc sdshow bfe
sc sdshow dhcp
sc sdshow w32time

Here's what mine look like:

C:\Users\jimmy>sc sdshow dps

D:(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;SY)(A;;CCDCLCSWRPWPDTLOCRRC;;;BA)(A;;CCLCSWLO
CRRC;;;IU)(A;;CCLCSWLOCRRC;;;SU)

C:\Users\jimmy>sc sdshow bfe

D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)

C:\Users\jimmy>sc sdshow dhcp

D:(A;;CCLCSWLOCRRC;;;AU)(A;;CCLCSWRPWPDTLOCRRC;;;NO)(A;;CCDCLCSWRPWPDTLOCRSDRCWD
WO;;;BA)(A;;CCLCSWRPWPDTLOCRRC;;;SY)

C:\Users\jimmy>sc sdshow w32time

D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWLOCR
RC;;;IU)(A;;CCLCSWLOCRRC;;;SU)


"Henry Craven {SBS-MVP}" <h_craven@bigpond.com> wrote in message
news:O13KvtCMIHA.3516@TK2MSFTNGP02.phx.gbl...
> Client has returned from a trip with the story that the Vista laptop
> ceased to access the internet during the last 2 days.
>
> Toshiba laptop
> O/S: Vista Business.
> 2GB RAM
> Panda AV
>
> Local Admin and Domain Admin accounts enabled and members of the Local
> Admins.
> Everything -was- running smoothly previously:
>
> Current issues:
> Network will not connect - error shows that "Diagnostic policy service" is
> not running..
> Trying to start the following services give the following errors:
>
> Error 5: Access is denied
> - Diagnostic policy service
> - Base filtering engine
> - DHCP Client
> - Windows Time
>
> Error 1068: the dependancy group or service failed to start
> - IKE AuthIP IPSec Keying Modules
> - IPsec Policy Agent
> - network list service
>
>
> Error 1073741288
> - Network location awareness
>
> So the question arises, What went wrong, How did it go wrong, and how to
> fix it, short of a complete re-install ?
>
> Open to all suggestions.
>
> TIA... H Craven