Since June of this year, I've been unable to print with my Dell laptop with
Windows Vista installed. When I push print I get a message telling me to add
a printer (I DID have one installed). So, trying to add a printer I get:
"Windows can't open Add Printer. The local print spooler service is not
running. Please restart the spooler or restart the machine." The machine
has be restarted many times since then.
Also, all the time I have an application window open that says "Spooler
SubSystem App stopped working and was closed." If I close this window, it
comes back in a few minutes.
Dell support gave me two options: 1) nuke the computer and reinstall
Windows Vista (all my apps and set-ups gone) or 2) wait until service pack 1
was released "in September" and the problem was solved. I'm still waiting
for the second solution and still very reluctant to pursue the first.
What's frustrating is that, clealy, other people are having this problem --
yet I've been unable to solve it, even after many months. Errrr...