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Media Player 11 Crashes on launch

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  #1  
Old 19-10-2007
VistaHeadache
 
Posts: n/a
Media Player 11 Crashes on launch

For some reason, my Media Player just crashes now if I merely launch it.
Playing any sort of file is out of the question. All I have to do is click
the shortcut, it pops up, opening to the library section...then immediately
crashes. The error info is below:


Problem signature:
Problem Event Name: APPCRASH
Application Name: wmplayer.exe
Application Version: 11.0.6000.6344
Application Timestamp: 46e5f12e
Fault Module Name: Indiv01.key
Fault Module Version: 11.0.6000.7000
Fault Module Timestamp: 46de5d7e
Exception Code: c0000005
Exception Offset: 000bd390
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409


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  #2  
Old 19-10-2007
VistaHeadache
 
Posts: n/a
RE: Media Player 11 Crashes on launch

Oh yeah, I'm on Vista x64 Home Premium.


OCZ GameXStream 600W PSU
ASUS A8N5x
AMD Athlon 64 X2 Dual Core 4800+ (2.61Ghz)
4 GIGs of OZC Platinum Dual Channel Ram
EVGA 8800GTX Superclocked
Creative Audigy 4
Windows Vista Home Premium x64





"VistaHeadache" wrote:

> For some reason, my Media Player just crashes now if I merely launch it.
> Playing any sort of file is out of the question. All I have to do is click
> the shortcut, it pops up, opening to the library section...then immediately
> crashes. The error info is below:
>
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6000.6344
> Application Timestamp: 46e5f12e
> Fault Module Name: Indiv01.key
> Fault Module Version: 11.0.6000.7000
> Fault Module Timestamp: 46de5d7e
> Exception Code: c0000005
> Exception Offset: 000bd390
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Read our privacy statement:
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>
>

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  #3  
Old 19-10-2007
Adam Albright
 
Posts: n/a
Re: Media Player 11 Crashes on launch

On Fri, 19 Oct 2007 08:23:04 -0700, VistaHeadache
<VistaHeadache@discussions.microsoft.com> wrote:

>For some reason, my Media Player just crashes now if I merely launch it.
>Playing any sort of file is out of the question. All I have to do is click
>the shortcut, it pops up, opening to the library section...then immediately
>crashes.


If you installed any third party codecs, especially whole packages,
that can cause problems. One quick fix that sometimes helps is start
up Microsoft's Movie Maker. Under Tools, Options, click the Restore
defaults button. This should reset Movie Maker, Media Player and Photo
Gallery all at once telling them not to use any third party stuff. It
shouldn't effect how any third party applications themselves work.

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  #4  
Old 19-10-2007
VistaHeadache
 
Posts: n/a
Re: Media Player 11 Crashes on launch

I tried it. No luck =/






"Adam Albright" wrote:

> On Fri, 19 Oct 2007 08:23:04 -0700, VistaHeadache
> <VistaHeadache@discussions.microsoft.com> wrote:
>
> >For some reason, my Media Player just crashes now if I merely launch it.
> >Playing any sort of file is out of the question. All I have to do is click
> >the shortcut, it pops up, opening to the library section...then immediately
> >crashes.

>
> If you installed any third party codecs, especially whole packages,
> that can cause problems. One quick fix that sometimes helps is start
> up Microsoft's Movie Maker. Under Tools, Options, click the Restore
> defaults button. This should reset Movie Maker, Media Player and Photo
> Gallery all at once telling them not to use any third party stuff. It
> shouldn't effect how any third party applications themselves work.
>
>

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  #5  
Old 19-10-2007
dennis@home
 
Posts: n/a
Re: Media Player 11 Crashes on launch


"VistaHeadache" <VistaHeadache@discussions.microsoft.com> wrote in message
news:C151F2C8-9EF8-4D30-B956-D52DFB8FD509@microsoft.com...
>I tried it. No luck =/


Did you try installing the wmp11 reliability update?

Search for "Update for Windows Vista (KB941651)" on Microsoft's download
center.

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  #6  
Old 19-10-2007
VistaHeadache
 
Posts: n/a
Re: Media Player 11 Crashes on launch

Yes, it said I already had.






"dennis@home" wrote:

>
> "VistaHeadache" <VistaHeadache@discussions.microsoft.com> wrote in message
> news:C151F2C8-9EF8-4D30-B956-D52DFB8FD509@microsoft.com...
> >I tried it. No luck =/

>
> Did you try installing the wmp11 reliability update?
>
> Search for "Update for Windows Vista (KB941651)" on Microsoft's download
> center.
>

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  #7  
Old 19-10-2007
VistaHeadache
 
Posts: n/a
Re: Media Player 11 Crashes on launch

Here's the Bucket ID: 543104352. If that helps any. I couldn't find
anything on it.





"VistaHeadache" wrote:

> Yes, it said I already had.
>
>
>
>
>
>
> "dennis@home" wrote:
>
> >
> > "VistaHeadache" <VistaHeadache@discussions.microsoft.com> wrote in message
> > news:C151F2C8-9EF8-4D30-B956-D52DFB8FD509@microsoft.com...
> > >I tried it. No luck =/

> >
> > Did you try installing the wmp11 reliability update?
> >
> > Search for "Update for Windows Vista (KB941651)" on Microsoft's download
> > center.
> >

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  #8  
Old 19-10-2007
VistaHeadache
 
Posts: n/a
Re: Media Player 11 Crashes on launch

Here's the Bucket ID: 543104352. If that helps any. I couldn't find anything
on it.






"VistaHeadache" wrote:

> Yes, it said I already had.
>
>
>
>
>
>
> "dennis@home" wrote:
>
> >
> > "VistaHeadache" <VistaHeadache@discussions.microsoft.com> wrote in message
> > news:C151F2C8-9EF8-4D30-B956-D52DFB8FD509@microsoft.com...
> > >I tried it. No luck =/

> >
> > Did you try installing the wmp11 reliability update?
> >
> > Search for "Update for Windows Vista (KB941651)" on Microsoft's download
> > center.
> >

Reply With Quote
  #9  
Old 19-10-2007
Andre Da Costa [ActiveWin]
 
Posts: n/a
Re: Media Player 11 Crashes on launch

Have you tried doing a System Restore to a point when it never happened?
Also try running System file checker:

Start menu>right click cmd and click "run as Admin" and
> when the cmd prompt comes up at the cmd prompt type "sfc /scannow" no
> quotes
> and let it run.

--
Andre
Blog: http://adacosta.spaces.live.com
My Vista Quickstart Guide:
http://adacosta.spaces.live.com/blog...3DB!9709.entry
"VistaHeadache" <VistaHeadache@discussions.microsoft.com> wrote in message
news:2EEB24D0-0B09-4ACE-90C3-DE4C9E76C754@microsoft.com...
> For some reason, my Media Player just crashes now if I merely launch it.
> Playing any sort of file is out of the question. All I have to do is
> click
> the shortcut, it pops up, opening to the library section...then
> immediately
> crashes. The error info is below:
>
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6000.6344
> Application Timestamp: 46e5f12e
> Fault Module Name: Indiv01.key
> Fault Module Version: 11.0.6000.7000
> Fault Module Timestamp: 46de5d7e
> Exception Code: c0000005
> Exception Offset: 000bd390
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Read our privacy statement:
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>
>


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  #10  
Old 19-10-2007
dennis@home
 
Posts: n/a
Re: Media Player 11 Crashes on launch


"VistaHeadache" <VistaHeadache@discussions.microsoft.com> wrote in message
news:F81BD86F-23B1-4483-BEE4-00C3A2801823@microsoft.com...
> Yes, it said I already had.


Given that you aren't getting far ATM have you tried uninstalling the
updates starting with the WMP specific ones?

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  #11  
Old 20-10-2007
VistaHeadache
 
Posts: n/a
Re: Media Player 11 Crashes on launch

Yep. Nothing.











"dennis@home" wrote:

>
> "VistaHeadache" <VistaHeadache@discussions.microsoft.com> wrote in message
> news:F81BD86F-23B1-4483-BEE4-00C3A2801823@microsoft.com...
> > Yes, it said I already had.

>
> Given that you aren't getting far ATM have you tried uninstalling the
> updates starting with the WMP specific ones?
>

Reply With Quote
  #12  
Old 20-10-2007
VistaHeadache
 
Posts: n/a
Re: Media Player 11 Crashes on launch

Unforutnately I have Restore turned off. Trying the file checker now.





"Andre Da Costa [ActiveWin]" wrote:

> Have you tried doing a System Restore to a point when it never happened?
> Also try running System file checker:
>
> Start menu>right click cmd and click "run as Admin" and
> > when the cmd prompt comes up at the cmd prompt type "sfc /scannow" no
> > quotes
> > and let it run.

> --
> Andre
> Blog: http://adacosta.spaces.live.com
> My Vista Quickstart Guide:
> http://adacosta.spaces.live.com/blog...3DB!9709.entry
> "VistaHeadache" <VistaHeadache@discussions.microsoft.com> wrote in message
> news:2EEB24D0-0B09-4ACE-90C3-DE4C9E76C754@microsoft.com...
> > For some reason, my Media Player just crashes now if I merely launch it.
> > Playing any sort of file is out of the question. All I have to do is
> > click
> > the shortcut, it pops up, opening to the library section...then
> > immediately
> > crashes. The error info is below:
> >
> >
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: wmplayer.exe
> > Application Version: 11.0.6000.6344
> > Application Timestamp: 46e5f12e
> > Fault Module Name: Indiv01.key
> > Fault Module Version: 11.0.6000.7000
> > Fault Module Timestamp: 46de5d7e
> > Exception Code: c0000005
> > Exception Offset: 000bd390
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 8d13
> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > Additional Information 3: 8d13
> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >
> > Read our privacy statement:
> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
> >
> >

>

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  #13  
Old 20-10-2007
VistaHeadache
 
Posts: n/a
Re: Media Player 11 Crashes on launch

Nothing. Still crashing.










"VistaHeadache" wrote:

> Unforutnately I have Restore turned off. Trying the file checker now.
>
>
>
>
>
> "Andre Da Costa [ActiveWin]" wrote:
>
> > Have you tried doing a System Restore to a point when it never happened?
> > Also try running System file checker:
> >
> > Start menu>right click cmd and click "run as Admin" and
> > > when the cmd prompt comes up at the cmd prompt type "sfc /scannow" no
> > > quotes
> > > and let it run.

> > --
> > Andre
> > Blog: http://adacosta.spaces.live.com
> > My Vista Quickstart Guide:
> > http://adacosta.spaces.live.com/blog...3DB!9709.entry
> > "VistaHeadache" <VistaHeadache@discussions.microsoft.com> wrote in message
> > news:2EEB24D0-0B09-4ACE-90C3-DE4C9E76C754@microsoft.com...
> > > For some reason, my Media Player just crashes now if I merely launch it.
> > > Playing any sort of file is out of the question. All I have to do is
> > > click
> > > the shortcut, it pops up, opening to the library section...then
> > > immediately
> > > crashes. The error info is below:
> > >
> > >
> > > Problem signature:
> > > Problem Event Name: APPCRASH
> > > Application Name: wmplayer.exe
> > > Application Version: 11.0.6000.6344
> > > Application Timestamp: 46e5f12e
> > > Fault Module Name: Indiv01.key
> > > Fault Module Version: 11.0.6000.7000
> > > Fault Module Timestamp: 46de5d7e
> > > Exception Code: c0000005
> > > Exception Offset: 000bd390
> > > OS Version: 6.0.6000.2.0.0.768.3
> > > Locale ID: 1033
> > > Additional Information 1: 8d13
> > > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > > Additional Information 3: 8d13
> > > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> > >
> > > Read our privacy statement:
> > > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
> > >
> > >

> >

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  #14  
Old 20-10-2007
VistaHeadache
 
Posts: n/a
RE: Media Player 11 Crashes on launch

Bleh, I'm just going to rebuild it. Ever since I've put the new Nero that is
supposedly "Vista Compatible" on my machine, it's been acting wonky. I can't
even uninstall it correctly. This had nothing to do with the Media Player,
though, as Nero's been lingering around my machine since I built it months
ago. Wipe it! The panacea for Vista's headaches! Heh.





"VistaHeadache" wrote:

> For some reason, my Media Player just crashes now if I merely launch it.
> Playing any sort of file is out of the question. All I have to do is click
> the shortcut, it pops up, opening to the library section...then immediately
> crashes. The error info is below:
>
>
> Problem signature:
> Problem Event Name: APPCRASH
> Application Name: wmplayer.exe
> Application Version: 11.0.6000.6344
> Application Timestamp: 46e5f12e
> Fault Module Name: Indiv01.key
> Fault Module Version: 11.0.6000.7000
> Fault Module Timestamp: 46de5d7e
> Exception Code: c0000005
> Exception Offset: 000bd390
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 1033
> Additional Information 1: 8d13
> Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> Additional Information 3: 8d13
> Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
>
> Read our privacy statement:
> http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
>
>

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  #15  
Old 20-10-2007
VistaHeadache
 
Posts: n/a
RE: Media Player 11 Crashes on launch

Good as new again. Now that I think about it, I think this started happening
after installing the newest Roxio, which also supposed to be Vista
Compatible. I had no problems with the application itself but who knows if
that was the cause of this. I'll be sure to set a restore point before
installing it this time. Thanks for all the input.








"VistaHeadache" wrote:

> Bleh, I'm just going to rebuild it. Ever since I've put the new Nero that is
> supposedly "Vista Compatible" on my machine, it's been acting wonky. I can't
> even uninstall it correctly. This had nothing to do with the Media Player,
> though, as Nero's been lingering around my machine since I built it months
> ago. Wipe it! The panacea for Vista's headaches! Heh.
>
>
>
>
>
> "VistaHeadache" wrote:
>
> > For some reason, my Media Player just crashes now if I merely launch it.
> > Playing any sort of file is out of the question. All I have to do is click
> > the shortcut, it pops up, opening to the library section...then immediately
> > crashes. The error info is below:
> >
> >
> > Problem signature:
> > Problem Event Name: APPCRASH
> > Application Name: wmplayer.exe
> > Application Version: 11.0.6000.6344
> > Application Timestamp: 46e5f12e
> > Fault Module Name: Indiv01.key
> > Fault Module Version: 11.0.6000.7000
> > Fault Module Timestamp: 46de5d7e
> > Exception Code: c0000005
> > Exception Offset: 000bd390
> > OS Version: 6.0.6000.2.0.0.768.3
> > Locale ID: 1033
> > Additional Information 1: 8d13
> > Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
> > Additional Information 3: 8d13
> > Additional Information 4: cdca9b1d21d12b77d84f02df48e34311
> >
> > Read our privacy statement:
> > http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
> >
> >

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