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Thread: Disk cleanup files: "PER USER QUEUED ERROR REPORT"

  1. #1
    cvcctome Guest

    Disk cleanup files: "PER USER QUEUED ERROR REPORT"

    I use Vista Premium home edition on a Dell deminsion E521.

    When running the system acessary tool, "Disk Clean Up", after the program
    searches for eligible files, it lists two or three files by the name "PER
    USER QUEUED ERROR REPORT", which are very large (in excess of 1 GB!) I have
    not checked these files for deletion. I ran a check on google to find out
    what these files are, and came up with one discussuion group that lists a
    similar query. The individual checked the boxes and ran the clean up tool.
    The clean up removed all of his data files.

    Why is this "PER USER QUEUED ERROR REPORT" coming up and reading other
    discussion threads it appears that several users of Vista have have run the
    utility only to discover that all of their data files have been erased, and
    that they have had to re-install Vista!

    Since I am not the only one apparently having this problem, it appears to be
    a major bug with Vista!

  2. #2
    marty Guest

    RE: Disk cleanup files: "PER USER QUEUED ERROR REPORT"

    hi , i regularly delete these files ,i posted a thread a few days ago about
    which temp files to delete and i was advised to delete them i did so to no
    ill effects
    --
    martyb


    "cvcctome" wrote:

    > I use Vista Premium home edition on a Dell deminsion E521.
    >
    > When running the system acessary tool, "Disk Clean Up", after the program
    > searches for eligible files, it lists two or three files by the name "PER
    > USER QUEUED ERROR REPORT", which are very large (in excess of 1 GB!) I have
    > not checked these files for deletion. I ran a check on google to find out
    > what these files are, and came up with one discussuion group that lists a
    > similar query. The individual checked the boxes and ran the clean up tool.
    > The clean up removed all of his data files.
    >
    > Why is this "PER USER QUEUED ERROR REPORT" coming up and reading other
    > discussion threads it appears that several users of Vista have have run the
    > utility only to discover that all of their data files have been erased, and
    > that they have had to re-install Vista!
    >
    > Since I am not the only one apparently having this problem, it appears to be
    > a major bug with Vista!


  3. #3
    Mick Murphy Guest

    RE: Disk cleanup files: "PER USER QUEUED ERROR REPORT"

    The slighest problem, and it is a MAJOR bug with Vista, lol.
    And there wasn't even a problem!

    "cvcctome" wrote:

    > I use Vista Premium home edition on a Dell deminsion E521.
    >
    > When running the system acessary tool, "Disk Clean Up", after the program
    > searches for eligible files, it lists two or three files by the name "PER
    > USER QUEUED ERROR REPORT", which are very large (in excess of 1 GB!) I have
    > not checked these files for deletion. I ran a check on google to find out
    > what these files are, and came up with one discussuion group that lists a
    > similar query. The individual checked the boxes and ran the clean up tool.
    > The clean up removed all of his data files.
    >
    > Why is this "PER USER QUEUED ERROR REPORT" coming up and reading other
    > discussion threads it appears that several users of Vista have have run the
    > utility only to discover that all of their data files have been erased, and
    > that they have had to re-install Vista!
    >
    > Since I am not the only one apparently having this problem, it appears to be
    > a major bug with Vista!


  4. #4
    DP Guest

    Re: Disk cleanup files: "PER USER QUEUED ERROR REPORT"


    "cvcctome" <cvcctome@discussions.microsoft.com> wrote in message
    news:4EC45DC2-C464-407D-B33A-3AF30042A4F2@microsoft.com...
    >I use Vista Premium home edition on a Dell deminsion E521.
    >
    > When running the system acessary tool, "Disk Clean Up", after the program
    > searches for eligible files, it lists two or three files by the name "PER
    > USER QUEUED ERROR REPORT", which are very large (in excess of 1 GB!) I
    > have
    > not checked these files for deletion. I ran a check on google to find out
    > what these files are, and came up with one discussuion group that lists a
    > similar query. The individual checked the boxes and ran the clean up
    > tool.
    > The clean up removed all of his data files.
    >
    > Why is this "PER USER QUEUED ERROR REPORT" coming up and reading other
    > discussion threads it appears that several users of Vista have have run
    > the
    > utility only to discover that all of their data files have been erased,
    > and
    > that they have had to re-install Vista!
    >
    > Since I am not the only one apparently having this problem, it appears to
    > be
    > a major bug with Vista!



    What exactly is your "problem"? You haven't deleted these files yet, so you
    haven't lost anything. So what's the problem?


  5. #5
    Shub Guest

    Re: Disk cleanup files: "PER USER QUEUED ERROR REPORT"


    cvcctome;730751 Wrote:
    > I use Vista Premium home edition on a Dell deminsion E521.
    >
    > When running the system acessary tool, "Disk Clean Up", after the
    > program
    > searches for eligible files, it lists two or three files by the name
    > "PER
    > USER QUEUED ERROR REPORT", which are very large (in excess of 1 GB!) I
    > have
    > not checked these files for deletion. I ran a check on google to find
    > out
    > what these files are, and came up with one discussuion group that lists
    > a
    > similar query. The individual checked the boxes and ran the clean up
    > tool.
    > The clean up removed all of his data files.
    >
    > Why is this "PER USER QUEUED ERROR REPORT" coming up and reading other
    > discussion threads it appears that several users of Vista have have run
    > the
    > utility only to discover that all of their data files have been erased,
    > and
    > that they have had to re-install Vista!
    >
    > Since I am not the only one apparently having this problem, it appears
    > to be
    > a major bug with Vista!



    After hours of research and cursing when my own disk cleanup decided to
    kill my OS, I figured I'd try to find a cure - and I have!


    Open Regedit (start - run - regedit) and go to:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\VolumeCaches

    There you will find 4 keys called Windows error reporting.
    Now if you look closely you will see that one (or more) is missing the
    Folder string.
    Now, lets get to fixing it.

    If you are in the " Windows Error Reporting Archive Files " key

    Right click - New - Expandable String Value.

    Call it Folder and use the following entry:

    %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportArchive

    If you are in the " Windows Error Reporting Queue Files " key

    use: %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportQueue

    If you're in the " Windows Error Reporting System Archive Files " key

    use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArchive

    and if you're in the " Windows Error Reporting System Queue Files " key

    use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueue

    This worked for me atleast, i tried removing the Folder string and the
    bug was back, hope this helps guys! [image:
    http://www.vistax64.com/images/smilies/wink.gif]

    - Shub


    --
    Shub

  6. #6
    Join Date
    Dec 2007
    Posts
    1
    Quote Originally Posted by Shub View Post
    cvcctome;730751 Wrote:
    > I use Vista Premium home edition on a Dell deminsion E521.
    >
    > When running the system acessary tool, "Disk Clean Up", after the
    > program
    > searches for eligible files, it lists two or three files by the name
    > "PER
    > USER QUEUED ERROR REPORT", which are very large (in excess of 1 GB!) I
    > have
    > not checked these files for deletion. I ran a check on google to find
    > out
    > what these files are, and came up with one discussuion group that lists
    > a
    > similar query. The individual checked the boxes and ran the clean up
    > tool.
    > The clean up removed all of his data files.
    >
    > Why is this "PER USER QUEUED ERROR REPORT" coming up and reading other
    > discussion threads it appears that several users of Vista have have run
    > the
    > utility only to discover that all of their data files have been erased,
    > and
    > that they have had to re-install Vista!
    >
    > Since I am not the only one apparently having this problem, it appears
    > to be
    > a major bug with Vista!



    After hours of research and cursing when my own disk cleanup decided to
    kill my OS, I figured I'd try to find a cure - and I have!


    Open Regedit (start - run - regedit) and go to:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\VolumeCaches

    There you will find 4 keys called Windows error reporting.
    Now if you look closely you will see that one (or more) is missing the
    Folder string.
    Now, lets get to fixing it.

    If you are in the " Windows Error Reporting Archive Files " key

    Right click - New - Expandable String Value.

    Call it Folder and use the following entry:

    %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportArchive

    If you are in the " Windows Error Reporting Queue Files " key

    use: %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportQueue

    If you're in the " Windows Error Reporting System Archive Files " key

    use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArchive

    and if you're in the " Windows Error Reporting System Queue Files " key

    use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueue

    This worked for me atleast, i tried removing the Folder string and the
    bug was back, hope this helps guys! [image:
    http://www.vistax64.com/images/smilies/wink.gif]

    - Shub


    --
    Shub
    WOW man, this helped me so much..... Disk cleanup was reporting 275GB for two of these reports (each 275GB), and I have 120 total (well windows is 70, the rest is for sabayon). Just watch out for those spaces in the first two folder paths (it will work even if there are spaces, but it won't get scanned).
    Anyway I was looking around and I saw that I don't have folder key for System error minidump files - and I noticed that cleanup hangs a bit longer on this one. Do u know where these are located (that is what path I should put). Thank you so much for this discovery :))))))

  7. #7
    julesdavid Guest

    Re: Disk cleanup files: "PER USER QUEUED ERROR REPORT"

    Thanks very much shub
    I Had all the problems of the other posts causing hours of reinstalling
    windows etc.
    On what you recommended It worked straight away and my computer is so much
    better now.
    I cannot understand why Microsoft have not put this severe bug right as I
    only installed my Vista in JAN 08.
    Great Post Shub


    "Shub" wrote:

    >
    > cvcctome;730751 Wrote:
    > > I use Vista Premium home edition on a Dell deminsion E521.
    > >
    > > When running the system acessary tool, "Disk Clean Up", after the
    > > program
    > > searches for eligible files, it lists two or three files by the name
    > > "PER
    > > USER QUEUED ERROR REPORT", which are very large (in excess of 1 GB!) I
    > > have
    > > not checked these files for deletion. I ran a check on google to find
    > > out
    > > what these files are, and came up with one discussuion group that lists
    > > a
    > > similar query. The individual checked the boxes and ran the clean up
    > > tool.
    > > The clean up removed all of his data files.
    > >
    > > Why is this "PER USER QUEUED ERROR REPORT" coming up and reading other
    > > discussion threads it appears that several users of Vista have have run
    > > the
    > > utility only to discover that all of their data files have been erased,
    > > and
    > > that they have had to re-install Vista!
    > >
    > > Since I am not the only one apparently having this problem, it appears
    > > to be
    > > a major bug with Vista!

    >
    >
    > After hours of research and cursing when my own disk cleanup decided to
    > kill my OS, I figured I'd try to find a cure - and I have!
    >
    >
    > Open Regedit (start - run - regedit) and go to:
    >
    > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\VolumeCaches
    >
    > There you will find 4 keys called Windows error reporting.
    > Now if you look closely you will see that one (or more) is missing the
    > Folder string.
    > Now, lets get to fixing it.
    >
    > If you are in the " Windows Error Reporting Archive Files " key
    >
    > Right click - New - Expandable String Value.
    >
    > Call it Folder and use the following entry:
    >
    > %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportArchive
    >
    > If you are in the " Windows Error Reporting Queue Files " key
    >
    > use: %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportQueue
    >
    > If you're in the " Windows Error Reporting System Archive Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArchive
    >
    > and if you're in the " Windows Error Reporting System Queue Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueue
    >
    > This worked for me atleast, i tried removing the Folder string and the
    > bug was back, hope this helps guys! [image:
    > http://www.vistax64.com/images/smilies/wink.gif]
    >
    > - Shub
    >
    >
    > --
    > Shub
    >


  8. #8
    electriclott Guest

    Re: Disk cleanup files: "PER USER QUEUED ERROR REPORT"



    "Shub" wrote:

    >
    > cvcctome;730751 Wrote:
    > > I use Vista Premium home edition on a Dell deminsion E521.
    > >
    > > When running the system acessary tool, "Disk Clean Up", after the
    > > program
    > > searches for eligible files, it lists two or three files by the name
    > > "PER
    > > USER QUEUED ERROR REPORT", which are very large (in excess of 1 GB!) I
    > > have
    > > not checked these files for deletion. I ran a check on google to find
    > > out
    > > what these files are, and came up with one discussuion group that lists
    > > a
    > > similar query. The individual checked the boxes and ran the clean up
    > > tool.
    > > The clean up removed all of his data files.
    > >
    > > Why is this "PER USER QUEUED ERROR REPORT" coming up and reading other
    > > discussion threads it appears that several users of Vista have have run
    > > the
    > > utility only to discover that all of their data files have been erased,
    > > and
    > > that they have had to re-install Vista!
    > >
    > > Since I am not the only one apparently having this problem, it appears
    > > to be
    > > a major bug with Vista!

    >
    >
    > After hours of research and cursing when my own disk cleanup decided to
    > kill my OS, I figured I'd try to find a cure - and I have!
    >
    >
    > Open Regedit (start - run - regedit) and go to:
    >
    > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\VolumeCaches
    >
    > There you will find 4 keys called Windows error reporting.
    > Now if you look closely you will see that one (or more) is missing the
    > Folder string.
    > Now, lets get to fixing it.
    >
    > If you are in the " Windows Error Reporting Archive Files " key
    >
    > Right click - New - Expandable String Value.
    >
    > Call it Folder and use the following entry:
    >
    > %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportArchive
    >
    > If you are in the " Windows Error Reporting Queue Files " key
    >
    > use: %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportQueue
    >
    > If you're in the " Windows Error Reporting System Archive Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArchive
    >
    > and if you're in the " Windows Error Reporting System Queue Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueue
    >
    > This worked for me atleast, i tried removing the Folder string and the
    > bug was back, hope this helps guys! [image:
    > http://www.vistax64.com/images/smilies/wink.gif]
    >
    > - Shub
    >
    >
    > --
    > Shub
    >


  9. #9
    electriclott Guest

    Re: Disk cleanup files: "PER USER QUEUED ERROR REPORT"

    I had this same problem....and yes when i selected these files to be be
    deleted it ereased all my files........the fix that you provided did
    work...however every time i run my registry cleaner the problem occurs
    again...i think my reg cleaner (NETCOM 3)is deleting the strings...i should
    be able to ignore these files for deletion next time. It is curious why
    this all of a sudden happened...I have been running vista now for over a year
    and never had this problem...then all of a sudden it appeared about a week
    ago...I wounder if it somehow happened with a windows update. Any way I will
    update this post to let you know if it is my reg cleaner that is deleting the
    strings.......whatever you do dont select those files to be deleted in disk
    clean up...I had to reinstall vista...it ereased everything

    "Shub" wrote:

    >
    > cvcctome;730751 Wrote:
    > > I use Vista Premium home edition on a Dell deminsion E521.
    > >
    > > When running the system acessary tool, "Disk Clean Up", after the
    > > program
    > > searches for eligible files, it lists two or three files by the name
    > > "PER
    > > USER QUEUED ERROR REPORT", which are very large (in excess of 1 GB!) I
    > > have
    > > not checked these files for deletion. I ran a check on google to find
    > > out
    > > what these files are, and came up with one discussuion group that lists
    > > a
    > > similar query. The individual checked the boxes and ran the clean up
    > > tool.
    > > The clean up removed all of his data files.
    > >
    > > Why is this "PER USER QUEUED ERROR REPORT" coming up and reading other
    > > discussion threads it appears that several users of Vista have have run
    > > the
    > > utility only to discover that all of their data files have been erased,
    > > and
    > > that they have had to re-install Vista!
    > >
    > > Since I am not the only one apparently having this problem, it appears
    > > to be
    > > a major bug with Vista!

    >
    >
    > After hours of research and cursing when my own disk cleanup decided to
    > kill my OS, I figured I'd try to find a cure - and I have!
    >
    >
    > Open Regedit (start - run - regedit) and go to:
    >
    > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\VolumeCaches
    >
    > There you will find 4 keys called Windows error reporting.
    > Now if you look closely you will see that one (or more) is missing the
    > Folder string.
    > Now, lets get to fixing it.
    >
    > If you are in the " Windows Error Reporting Archive Files " key
    >
    > Right click - New - Expandable String Value.
    >
    > Call it Folder and use the following entry:
    >
    > %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportArchive
    >
    > If you are in the " Windows Error Reporting Queue Files " key
    >
    > use: %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportQueue
    >
    > If you're in the " Windows Error Reporting System Archive Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArchive
    >
    > and if you're in the " Windows Error Reporting System Queue Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueue
    >
    > This worked for me atleast, i tried removing the Folder string and the
    > bug was back, hope this helps guys! [image:
    > http://www.vistax64.com/images/smilies/wink.gif]
    >
    > - Shub
    >
    >
    > --
    > Shub
    >


  10. #10
    Ramesh, MS-MVP Guest

    Re: Disk cleanup files: "PER USER QUEUED ERROR REPORT"

    Yup. Exclude the Volume Caches location when using the so called "registry cleaners". Or even better, don't use registry cleaners at all :-) IMHO, they breaks things more than what they fix.

    Serious Disk Cleanup problem caused by broken registration | The Winhelponline.com Blog:
    http://www.winhelponline.com/blog/se...-registration/

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    Windows® Troubleshooting http://www.winhelponline.com
    Winhelponline.com blog http://www.winhelponline.com/blog


    "electriclott" <electriclott@discussions.microsoft.com> wrote in message news:52E46C85-6E21-40CC-A815-AD9F0A917FB4@microsoft.com...
    I had this same problem....and yes when i selected these files to be be
    deleted it ereased all my files........the fix that you provided did
    work...however every time i run my registry cleaner the problem occurs
    again...i think my reg cleaner (NETCOM 3)is deleting the strings...i should
    be able to ignore these files for deletion next time. It is curious why
    this all of a sudden happened...I have been running vista now for over a year
    and never had this problem...then all of a sudden it appeared about a week
    ago...I wounder if it somehow happened with a windows update. Any way I will
    update this post to let you know if it is my reg cleaner that is deleting the
    strings.......whatever you do dont select those files to be deleted in disk
    clean up...I had to reinstall vista...it ereased everything

    "Shub" wrote:

    >
    > cvcctome;730751 Wrote:
    > > I use Vista Premium home edition on a Dell deminsion E521.
    > >
    > > When running the system acessary tool, "Disk Clean Up", after the
    > > program
    > > searches for eligible files, it lists two or three files by the name
    > > "PER
    > > USER QUEUED ERROR REPORT", which are very large (in excess of 1 GB!) I
    > > have
    > > not checked these files for deletion. I ran a check on google to find
    > > out
    > > what these files are, and came up with one discussuion group that lists
    > > a
    > > similar query. The individual checked the boxes and ran the clean up
    > > tool.
    > > The clean up removed all of his data files.
    > >
    > > Why is this "PER USER QUEUED ERROR REPORT" coming up and reading other
    > > discussion threads it appears that several users of Vista have have run
    > > the
    > > utility only to discover that all of their data files have been erased,
    > > and
    > > that they have had to re-install Vista!
    > >
    > > Since I am not the only one apparently having this problem, it appears
    > > to be
    > > a major bug with Vista!

    >
    >
    > After hours of research and cursing when my own disk cleanup decided to
    > kill my OS, I figured I'd try to find a cure - and I have!
    >
    >
    > Open Regedit (start - run - regedit) and go to:
    >
    > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\VolumeCaches
    >
    > There you will find 4 keys called Windows error reporting.
    > Now if you look closely you will see that one (or more) is missing the
    > Folder string.
    > Now, lets get to fixing it.
    >
    > If you are in the " Windows Error Reporting Archive Files " key
    >
    > Right click - New - Expandable String Value.
    >
    > Call it Folder and use the following entry:
    >
    > %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportArchive
    >
    > If you are in the " Windows Error Reporting Queue Files " key
    >
    > use: %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportQueue
    >
    > If you're in the " Windows Error Reporting System Archive Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArchive
    >
    > and if you're in the " Windows Error Reporting System Queue Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueue
    >
    > This worked for me atleast, i tried removing the Folder string and the
    > bug was back, hope this helps guys! [image:
    > http://www.vistax64.com/images/smilies/wink.gif]
    >
    > - Shub
    >
    >
    > --
    > Shub
    >


  11. #11
    dzomlija Guest

    Re: Disk cleanup files: "PER USER QUEUED ERROR REPORT"


    electriclott;648333 Wrote:
    > I had this same problem....and yes when i selected these files to be be
    > deleted it ereased all my files........the fix that you provided did
    > work...however every time i run my registry cleaner the problem occurs
    > again...i think my reg cleaner (NETCOM 3)is deleting the strings...i
    > should be able to ignore these files for deletion next time. It is
    > curious why this all of a sudden happened...I have been running vista
    > now for over a year and never had this problem...then all of a sudden it
    > appeared about a week ago...I wounder if it somehow happened with a
    > windows update. Any way I will update this post to let you know if it is
    > my reg cleaner that is deleting the strings.......whatever you do dont
    > select those files to be deleted in disk clean up...I had to reinstall
    > vista...it ereased everything


    My guess would be your problem started about the time that you
    installed your registry cleaner - those things cause more problems than
    they solve.

    The thing to remember is that there is nothing a "registry cleaner" can
    do that you cannot do yourself using built-in Windows utilities, such as
    RegEdit. And if the thought of editing the registry is a frightening
    one, then you have even more reason to NOT use a "registry cleaner".


    --
    dzomlija

    _____________________
    Peter Alexander Dzomlija
    -Do you hear, huh? The Alpha and The Omega? Death and Rebirth? And as
    you die, so shall I be Reborn...-

    :cry:-U--nfortunately, my rig (As seen in
    http://www.vistax64.com/general-disc...tml#post533290)
    went south thanks to mother nature and a lightning bolt to the mains
    supply that my UPS could not stop. Now I'm just waiting for the
    insurance payout, so I can build a new machine.-'
    ' (http://s229.photobucket.com/albums/e...zomlija/Venus/)

  12. #12
    John Hanley Guest

    Re: Disk cleanup files: "PER USER QUEUED ERROR REPORT"

    A modest possible 'work-around' regarding this issue: If you go to Control
    Panel|Problem Reports and Solutions|Clear solution and problem history and
    say Yes, then a subsequent Disk Cleanup will have no entries for the
    possibly troublesome 'error report' categories. I have done this when I was
    suspicious of the entries (although I have never used a registry cleaner and
    never really had the big problem discussed). But it is *a* way to get rid
    of the archived error reporting entries in Disk Cleanup. Not really a 'work
    around', but FWIW...

    "Ramesh, MS-MVP" <ramesh@unknownhost> wrote in message
    news:ugelvTzhIHA.1184@TK2MSFTNGP04.phx.gbl...
    Yup. Exclude the Volume Caches location when using the so called "registry
    cleaners". Or even better, don't use registry cleaners at all :-) IMHO, they
    breaks things more than what they fix.

    Serious Disk Cleanup problem caused by broken registration | The
    Winhelponline.com Blog:
    http://www.winhelponline.com/blog/se...-registration/

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    Windows® Troubleshooting http://www.winhelponline.com
    Winhelponline.com blog http://www.winhelponline.com/blog


    "electriclott" <electriclott@discussions.microsoft.com> wrote in message
    news:52E46C85-6E21-40CC-A815-AD9F0A917FB4@microsoft.com...
    I had this same problem....and yes when i selected these files to be be
    deleted it ereased all my files........the fix that you provided did
    work...however every time i run my registry cleaner the problem occurs
    again...i think my reg cleaner (NETCOM 3)is deleting the strings...i should
    be able to ignore these files for deletion next time. It is curious why
    this all of a sudden happened...I have been running vista now for over a
    year
    and never had this problem...then all of a sudden it appeared about a week
    ago...I wounder if it somehow happened with a windows update. Any way I will
    update this post to let you know if it is my reg cleaner that is deleting
    the
    strings.......whatever you do dont select those files to be deleted in disk
    clean up...I had to reinstall vista...it ereased everything

    "Shub" wrote:

    >
    > cvcctome;730751 Wrote:
    > > I use Vista Premium home edition on a Dell deminsion E521.
    > >
    > > When running the system acessary tool, "Disk Clean Up", after the
    > > program
    > > searches for eligible files, it lists two or three files by the name
    > > "PER
    > > USER QUEUED ERROR REPORT", which are very large (in excess of 1 GB!) I
    > > have
    > > not checked these files for deletion. I ran a check on google to find
    > > out
    > > what these files are, and came up with one discussuion group that lists
    > > a
    > > similar query. The individual checked the boxes and ran the clean up
    > > tool.
    > > The clean up removed all of his data files.
    > >
    > > Why is this "PER USER QUEUED ERROR REPORT" coming up and reading other
    > > discussion threads it appears that several users of Vista have have run
    > > the
    > > utility only to discover that all of their data files have been erased,
    > > and
    > > that they have had to re-install Vista!
    > >
    > > Since I am not the only one apparently having this problem, it appears
    > > to be
    > > a major bug with Vista!

    >
    >
    > After hours of research and cursing when my own disk cleanup decided to
    > kill my OS, I figured I'd try to find a cure - and I have!
    >
    >
    > Open Regedit (start - run - regedit) and go to:
    >
    > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\VolumeCaches
    >
    > There you will find 4 keys called Windows error reporting.
    > Now if you look closely you will see that one (or more) is missing the
    > Folder string.
    > Now, lets get to fixing it.
    >
    > If you are in the " Windows Error Reporting Archive Files " key
    >
    > Right click - New - Expandable String Value.
    >
    > Call it Folder and use the following entry:
    >
    > %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportArchive
    >
    > If you are in the " Windows Error Reporting Queue Files " key
    >
    > use: %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportQueue
    >
    > If you're in the " Windows Error Reporting System Archive Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArchive
    >
    > and if you're in the " Windows Error Reporting System Queue Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueue
    >
    > This worked for me atleast, i tried removing the Folder string and the
    > bug was back, hope this helps guys! [image:
    > http://www.vistax64.com/images/smilies/wink.gif]
    >
    > - Shub
    >
    >
    > --
    > Shub
    >



  13. #13
    Ramesh, MS-MVP Guest

    Re: Disk cleanup files: "PER USER QUEUED ERROR REPORT"

    >> subsequent Disk Cleanup will have no entries for the possibly troublesome 'error report' categories.

    Disk Cleanup would still list "Error report" handler showing (erroneously) that it occupies GBs of space.

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    Windows® Troubleshooting http://www.winhelponline.com
    Winhelponline.com blog http://www.winhelponline.com/blog


    "John Hanley" <onrequest@mychoice> wrote in message news:eQBI%2396hIHA.5780@TK2MSFTNGP06.phx.gbl...
    A modest possible 'work-around' regarding this issue: If you go to Control
    Panel|Problem Reports and Solutions|Clear solution and problem history and
    say Yes, then a subsequent Disk Cleanup will have no entries for the
    possibly troublesome 'error report' categories. I have done this when I was
    suspicious of the entries (although I have never used a registry cleaner and
    never really had the big problem discussed). But it is *a* way to get rid
    of the archived error reporting entries in Disk Cleanup. Not really a 'work
    around', but FWIW...

    "Ramesh, MS-MVP" <ramesh@unknownhost> wrote in message
    news:ugelvTzhIHA.1184@TK2MSFTNGP04.phx.gbl...
    Yup. Exclude the Volume Caches location when using the so called "registry
    cleaners". Or even better, don't use registry cleaners at all :-) IMHO, they
    breaks things more than what they fix.

    Serious Disk Cleanup problem caused by broken registration | The
    Winhelponline.com Blog:
    http://www.winhelponline.com/blog/se...-registration/

    --
    Regards,

    Ramesh Srinivasan, Microsoft MVP [Windows Shell/User]
    Windows® Troubleshooting http://www.winhelponline.com
    Winhelponline.com blog http://www.winhelponline.com/blog


    "electriclott" <electriclott@discussions.microsoft.com> wrote in message
    news:52E46C85-6E21-40CC-A815-AD9F0A917FB4@microsoft.com...
    I had this same problem....and yes when i selected these files to be be
    deleted it ereased all my files........the fix that you provided did
    work...however every time i run my registry cleaner the problem occurs
    again...i think my reg cleaner (NETCOM 3)is deleting the strings...i should
    be able to ignore these files for deletion next time. It is curious why
    this all of a sudden happened...I have been running vista now for over a
    year
    and never had this problem...then all of a sudden it appeared about a week
    ago...I wounder if it somehow happened with a windows update. Any way I will
    update this post to let you know if it is my reg cleaner that is deleting
    the
    strings.......whatever you do dont select those files to be deleted in disk
    clean up...I had to reinstall vista...it ereased everything

    "Shub" wrote:

    >
    > cvcctome;730751 Wrote:
    > > I use Vista Premium home edition on a Dell deminsion E521.
    > >
    > > When running the system acessary tool, "Disk Clean Up", after the
    > > program
    > > searches for eligible files, it lists two or three files by the name
    > > "PER
    > > USER QUEUED ERROR REPORT", which are very large (in excess of 1 GB!) I
    > > have
    > > not checked these files for deletion. I ran a check on google to find
    > > out
    > > what these files are, and came up with one discussuion group that lists
    > > a
    > > similar query. The individual checked the boxes and ran the clean up
    > > tool.
    > > The clean up removed all of his data files.
    > >
    > > Why is this "PER USER QUEUED ERROR REPORT" coming up and reading other
    > > discussion threads it appears that several users of Vista have have run
    > > the
    > > utility only to discover that all of their data files have been erased,
    > > and
    > > that they have had to re-install Vista!
    > >
    > > Since I am not the only one apparently having this problem, it appears
    > > to be
    > > a major bug with Vista!

    >
    >
    > After hours of research and cursing when my own disk cleanup decided to
    > kill my OS, I figured I'd try to find a cure - and I have!
    >
    >
    > Open Regedit (start - run - regedit) and go to:
    >
    > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\VolumeCaches
    >
    > There you will find 4 keys called Windows error reporting.
    > Now if you look closely you will see that one (or more) is missing the
    > Folder string.
    > Now, lets get to fixing it.
    >
    > If you are in the " Windows Error Reporting Archive Files " key
    >
    > Right click - New - Expandable String Value.
    >
    > Call it Folder and use the following entry:
    >
    > %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportArchive
    >
    > If you are in the " Windows Error Reporting Queue Files " key
    >
    > use: %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportQueue
    >
    > If you're in the " Windows Error Reporting System Archive Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArchive
    >
    > and if you're in the " Windows Error Reporting System Queue Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueue
    >
    > This worked for me atleast, i tried removing the Folder string and the
    > bug was back, hope this helps guys! [image:
    > http://www.vistax64.com/images/smilies/wink.gif]
    >
    > - Shub
    >
    >
    > --
    > Shub
    >



  14. #14
    brummyfan Guest

    Re: Disk cleanup files: "PER USER QUEUED ERROR REPORT"



    "Shub" wrote:

    >
    > cvcctome;730751 Wrote:
    > > I use Vista Premium home edition on a Dell deminsion E521.
    > >
    > > When running the system acessary tool, "Disk Clean Up", after the
    > > program
    > > searches for eligible files, it lists two or three files by the name
    > > "PER
    > > USER QUEUED ERROR REPORT", which are very large (in excess of 1 GB!) I
    > > have
    > > not checked these files for deletion. I ran a check on google to find
    > > out
    > > what these files are, and came up with one discussuion group that lists
    > > a
    > > similar query. The individual checked the boxes and ran the clean up
    > > tool.
    > > The clean up removed all of his data files.
    > >
    > > Why is this "PER USER QUEUED ERROR REPORT" coming up and reading other
    > > discussion threads it appears that several users of Vista have have run
    > > the
    > > utility only to discover that all of their data files have been erased,
    > > and
    > > that they have had to re-install Vista!
    > >
    > > Since I am not the only one apparently having this problem, it appears
    > > to be
    > > a major bug with Vista!

    >
    >
    > After hours of research and cursing when my own disk cleanup decided to
    > kill my OS, I figured I'd try to find a cure - and I have!
    >
    >
    > Open Regedit (start - run - regedit) and go to:
    >
    > HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\explorer\VolumeCaches
    >
    > There you will find 4 keys called Windows error reporting.
    > Now if you look closely you will see that one (or more) is missing the
    > Folder string.
    > Now, lets get to fixing it.
    >
    > If you are in the " Windows Error Reporting Archive Files " key
    >
    > Right click - New - Expandable String Value.
    >
    > Call it Folder and use the following entry:
    >
    > %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportArchive
    >
    > If you are in the " Windows Error Reporting Queue Files " key
    >
    > use: %USERPROFILE%\AppData\Local\Microsoft\Windows\WER\ReportQueue
    >
    > If you're in the " Windows Error Reporting System Archive Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportArchive
    >
    > and if you're in the " Windows Error Reporting System Queue Files " key
    >
    > use: %ALLUSERSPROFILE%\Microsoft\Windows\WER\ReportQueue
    >
    > This worked for me atleast, i tried removing the Folder string and the
    > bug was back, hope this helps guys! [image:
    > http://www.vistax64.com/images/smilies/wink.gif]
    >
    > - Shub
    >
    >
    > --
    > Shub
    >

    Thank you Shub, I have been looking for this for a long time and I found
    your post very helpful. Brilliant.

  15. #15
    Join Date
    Jan 2009
    Posts
    1

    Re: Disk cleanup files: "PER USER QUEUED ERROR REPORT"

    i experienced this same problem, but i cant fix it this easily because vista wont even boot up now

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