In VISTA-Control Panel, MS Update, & others won't open.

[BarbLynne]

I have VISTA HOME EDITION. A complete NEW in box version.
I had this since March 2007. Problems just started 2 weeks ago.
I don't have McAfee or Nortons.
I have Windows Live One-Care.

When I click on CONTROL PANEL, it opens briefly then closes.
When I click on M/S Update, it opens briefly then closes.
When I right-click on desktop, scroll to Personalize, it does not show up.

I need help. I have read and read all the threads. I haven't tried the
disk repair yet.
Is there a M/S fix yet. I can't tell.
Please, please help me.
Thank you-Barb Lynne

[dean-dean]

Can you recollect a program or driver installation that added an icon in
Control Panel? Do you recall anything installed when these problems started
to occur?

"BarbLynne" <BarbLynne@discussions.microsoft.com> wrote in message
news:BB77D4CB-0297-42E5-8009-380A1E5C92A4@microsoft.com...
>I have VISTA HOME EDITION. A complete NEW in box version.
> I had this since March 2007. Problems just started 2 weeks ago.
> I don't have McAfee or Nortons.
> I have Windows Live One-Care.
>
> When I click on CONTROL PANEL, it opens briefly then closes.
> When I click on M/S Update, it opens briefly then closes.
> When I right-click on desktop, scroll to Personalize, it does not show up.
>
> I need help. I have read and read all the threads. I haven't tried the
> disk repair yet.
> Is there a M/S fix yet. I can't tell.
> Please, please help me.
> Thank you-Barb Lynne
>

[brink]

BarbLynne;463319 Wrote:
> I have VISTA HOME EDITION. A complete NEW in box version.
> I had this since March 2007. Problems just started 2 weeks ago.
> I don't have McAfee or Nortons.
> I have Windows Live One-Care.
>
> When I click on CONTROL PANEL, it opens briefly then closes.
> When I click on M/S Update, it opens briefly then closes.
> When I right-click on desktop, scroll to Personalize, it does not show
> up.
>
> I need help. I have read and read all the threads. I haven't tried the
> disk repair yet.
> Is there a M/S fix yet. I can't tell.
> Please, please help me.
> Thank you-Barb Lynne

Hi Barb,

You might give this a try.

'Icons are missing from Control Panel, or you cannot start Control
Panel, the Welcome Center, or games in Windows Vista'
(http://support.microsoft.com/kb/936686/en-us)

Shawn


--
brink

*There are no dumb questions, just the people that do not ask them.*
WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
*Please post feedback to help others.*

[BarbLynne]

Hi Dean-Dean,
I was just reading your answer in another post.
All I did was buy a new mouse (DYNEX Wireless Optical Mouse)
I plugged it in and it started working. That was it.

I hadn't checked the control panel after that, so I don't know
if it added an icon or not.
All this seemed to have started when I saw a red shield in
the task bar area. I panicked.
I right-clicked desktop to personalize and couldn't. That's when I
tried update and also open control panel and nothing worked.

I have been reading and trying things for days. I'm scared to do
a system restore because I don't know when I should start from.
Any ideas. I have seen your posts on other members and I know you know your
stuff!
Thanks, Barb Lynne


"dean-dean" wrote:

> Can you recollect a program or driver installation that added an icon in
> Control Panel? Do you recall anything installed when these problems started
> to occur?
>
> "BarbLynne" <BarbLynne@discussions.microsoft.com> wrote in message
> news:BB77D4CB-0297-42E5-8009-380A1E5C92A4@microsoft.com...
> >I have VISTA HOME EDITION. A complete NEW in box version.
> > I had this since March 2007. Problems just started 2 weeks ago.
> > I don't have McAfee or Nortons.
> > I have Windows Live One-Care.
> >
> > When I click on CONTROL PANEL, it opens briefly then closes.
> > When I click on M/S Update, it opens briefly then closes.
> > When I right-click on desktop, scroll to Personalize, it does not show up.
> >
> > I need help. I have read and read all the threads. I haven't tried the
> > disk repair yet.
> > Is there a M/S fix yet. I can't tell.
> > Please, please help me.
> > Thank you-Barb Lynne
> >
>

[Charlie Tame]

If you have added a new mouse and suddenly start getting mouse related
problems (Icon manipulation is mouse related of course) the first thing
to do is put back the old mouse, preferably a known good mouse with no
fancy drivers.

I suspect the system blocked the installation of drivers that were
probably not Vista compatible and that your mouse is not working at all
well although it may appear to function for some things.

Any time you get trouble like this try

1. really simple mouse.

2. if your mouse that's acting up is USB try a PS2 mouse, or the other
way around, try whatever style is NOT the same as the one that is acting up.

3. Uninstall any fancy mouse driver software, this may stop some
programs that require fancy functions from working properly but should
get you basic functions.

4. If that gets things working then check the mouse maker's website for
drivers so you get the latest ones.


BarbLynne wrote:
> Hi Dean-Dean,
> I was just reading your answer in another post.
> All I did was buy a new mouse (DYNEX Wireless Optical Mouse)
> I plugged it in and it started working. That was it.
>
> I hadn't checked the control panel after that, so I don't know
> if it added an icon or not.
> All this seemed to have started when I saw a red shield in
> the task bar area. I panicked.
> I right-clicked desktop to personalize and couldn't. That's when I
> tried update and also open control panel and nothing worked.
>
> I have been reading and trying things for days. I'm scared to do
> a system restore because I don't know when I should start from.
> Any ideas. I have seen your posts on other members and I know you know your
> stuff!
> Thanks, Barb Lynne

[BarbLynne]

Hi Brink,
Yes I tried that link. But it doesn't suit my problem.
Thank you for your advice.
BarbLynne

"brink" wrote:

>
> BarbLynne;463319 Wrote:
> > I have VISTA HOME EDITION. A complete NEW in box version.
> > I had this since March 2007. Problems just started 2 weeks ago.
> > I don't have McAfee or Nortons.
> > I have Windows Live One-Care.
> >
> > When I click on CONTROL PANEL, it opens briefly then closes.
> > When I click on M/S Update, it opens briefly then closes.
> > When I right-click on desktop, scroll to Personalize, it does not show
> > up.
> >
> > I need help. I have read and read all the threads. I haven't tried the
> > disk repair yet.
> > Is there a M/S fix yet. I can't tell.
> > Please, please help me.
> > Thank you-Barb Lynne
>
> Hi Barb,
>
> You might give this a try.
>
> 'Icons are missing from Control Panel, or you cannot start Control
> Panel, the Welcome Center, or games in Windows Vista'
> (http://support.microsoft.com/kb/936686/en-us)
>
> Shawn
>
>
> --
> brink
>
> *There are no dumb questions, just the people that do not ask them.*
> WWW.VISTAX64.COM (\"HTTP://WWW.VISTAX64.COM\")
> *Please post feedback to help others.*
>

[dean-dean]

You might have to do a little detective work. Go to the folder
C:\Windows\System32. Change the View to Details, if it's not that already.
Then sort the columns by Type. Scroll to the Control Panel Item (.cpl)
group of files. Then add the column "Company" by right-clicking on the
column names, and then choosing More...

Do you see any non-Microsoft Control Panel items? That is, *.cpl files made
by a 3rd party? If so, what are they?


"BarbLynne" <BarbLynne@discussions.microsoft.com> wrote in message
news:F5186695-A1FC-4DA0-B3A0-D3E969C7C2DC@microsoft.com...
> Hi Dean-Dean,
> I was just reading your answer in another post.
> All I did was buy a new mouse (DYNEX Wireless Optical Mouse)
> I plugged it in and it started working. That was it.
>
> I hadn't checked the control panel after that, so I don't know
> if it added an icon or not.
> All this seemed to have started when I saw a red shield in
> the task bar area. I panicked.
> I right-clicked desktop to personalize and couldn't. That's when I
> tried update and also open control panel and nothing worked.
>
> I have been reading and trying things for days. I'm scared to do
> a system restore because I don't know when I should start from.
> Any ideas. I have seen your posts on other members and I know you know
> your
> stuff!
> Thanks, Barb Lynne
>
>
> "dean-dean" wrote:
>
>> Can you recollect a program or driver installation that added an icon in
>> Control Panel? Do you recall anything installed when these problems
>> started
>> to occur?
>>
>> "BarbLynne" <BarbLynne@discussions.microsoft.com> wrote in message
>> news:BB77D4CB-0297-42E5-8009-380A1E5C92A4@microsoft.com...
>> >I have VISTA HOME EDITION. A complete NEW in box version.
>> > I had this since March 2007. Problems just started 2 weeks ago.
>> > I don't have McAfee or Nortons.
>> > I have Windows Live One-Care.
>> >
>> > When I click on CONTROL PANEL, it opens briefly then closes.
>> > When I click on M/S Update, it opens briefly then closes.
>> > When I right-click on desktop, scroll to Personalize, it does not show
>> > up.
>> >
>> > I need help. I have read and read all the threads. I haven't tried
>> > the
>> > disk repair yet.
>> > Is there a M/S fix yet. I can't tell.
>> > Please, please help me.
>> > Thank you-Barb Lynne
>> >
>>

[MICHAEL]

* BarbLynne:
> I have VISTA HOME EDITION. A complete NEW in box version.
> I had this since March 2007. Problems just started 2 weeks ago.
> I don't have McAfee or Nortons.
> I have Windows Live One-Care.
>
> When I click on CONTROL PANEL, it opens briefly then closes.
> When I click on M/S Update, it opens briefly then closes.
> When I right-click on desktop, scroll to Personalize, it does not show up.
>
> I need help. I have read and read all the threads. I haven't tried the
> disk repair yet.
> Is there a M/S fix yet. I can't tell.
> Please, please help me.
> Thank you-Barb Lynne

Control Panel will not open if the Software Licensing service (SLsvc.exe)
is not running.

Try this;

1) Launch services.msc from the Run box
or an elevated CMD prompt. Or, if you're
able to enter text into the search bar, just
type services.msc there, and then press enter.
Be sure to okay any prompts for elevated privileges.

2) Find the Software Licensing service & stop it if it's running.
Then restart it. If it's not running, start it.
(it may say that ReadyBoost needs that service to run; stop it anyway, then restart it.)

3) Find the SLUI Notification service. It may be set on Manual
or Automatic. See if it is Started. If not start it.

If that was the problem, Control Panel and those other things
should work now.


-Michael

[BarbLynne]

Hi Michael,
I checked the SLS and it shows AUTOMATIC. I will stop it then restart it
when I get home.
Also then I will check the SLUI.
Thank you for your suggestions.

To: Charlie Tame,
I am not getting any mouse related troubles. I didn't even download a
driver. I just plugged it in and it worked! That's it.

To: Dean-Dean,
When I get home I will definetly try that.

Thanks to all who have given me suggestion. I will let you all know.
Barb Lynne

"MICHAEL" wrote:

> * BarbLynne:
> > I have VISTA HOME EDITION. A complete NEW in box version.
> > I had this since March 2007. Problems just started 2 weeks ago.
> > I don't have McAfee or Nortons.
> > I have Windows Live One-Care.
> >
> > When I click on CONTROL PANEL, it opens briefly then closes.
> > When I click on M/S Update, it opens briefly then closes.
> > When I right-click on desktop, scroll to Personalize, it does not show up.
> >
> > I need help. I have read and read all the threads. I haven't tried the
> > disk repair yet.
> > Is there a M/S fix yet. I can't tell.
> > Please, please help me.
> > Thank you-Barb Lynne
>
> Control Panel will not open if the Software Licensing service (SLsvc.exe)
> is not running.
>
> Try this;
>
> 1) Launch services.msc from the Run box
> or an elevated CMD prompt. Or, if you're
> able to enter text into the search bar, just
> type services.msc there, and then press enter.
> Be sure to okay any prompts for elevated privileges.
>
> 2) Find the Software Licensing service & stop it if it's running.
> Then restart it. If it's not running, start it.
> (it may say that ReadyBoost needs that service to run; stop it anyway, then restart it.)
>
> 3) Find the SLUI Notification service. It may be set on Manual
> or Automatic. See if it is Started. If not start it.
>
> If that was the problem, Control Panel and those other things
> should work now.
>
>
> -Michael
>

[MICHAEL]

Please post back and let us know what happens, Barb.

Take care,

Michael

* BarbLynne:
> Hi Michael,
> I checked the SLS and it shows AUTOMATIC. I will stop it then restart it
> when I get home.
> Also then I will check the SLUI.
> Thank you for your suggestions.
>
> To: Charlie Tame,
> I am not getting any mouse related troubles. I didn't even download a
> driver. I just plugged it in and it worked! That's it.
>
> To: Dean-Dean,
> When I get home I will definetly try that.
>
> Thanks to all who have given me suggestion. I will let you all know.
> Barb Lynne
>
> "MICHAEL" wrote:
>
>> * BarbLynne:
>>> I have VISTA HOME EDITION. A complete NEW in box version.
>>> I had this since March 2007. Problems just started 2 weeks ago.
>>> I don't have McAfee or Nortons.
>>> I have Windows Live One-Care.
>>>
>>> When I click on CONTROL PANEL, it opens briefly then closes.
>>> When I click on M/S Update, it opens briefly then closes.
>>> When I right-click on desktop, scroll to Personalize, it does not show up.
>>>
>>> I need help. I have read and read all the threads. I haven't tried the
>>> disk repair yet.
>>> Is there a M/S fix yet. I can't tell.
>>> Please, please help me.
>>> Thank you-Barb Lynne
>> Control Panel will not open if the Software Licensing service (SLsvc.exe)
>> is not running.
>>
>> Try this;
>>
>> 1) Launch services.msc from the Run box
>> or an elevated CMD prompt. Or, if you're
>> able to enter text into the search bar, just
>> type services.msc there, and then press enter.
>> Be sure to okay any prompts for elevated privileges.
>>
>> 2) Find the Software Licensing service & stop it if it's running.
>> Then restart it. If it's not running, start it.
>> (it may say that ReadyBoost needs that service to run; stop it anyway, then restart it.)
>>
>> 3) Find the SLUI Notification service. It may be set on Manual
>> or Automatic. See if it is Started. If not start it.
>>
>> If that was the problem, Control Panel and those other things
>> should work now.
>>
>>
>> -Michael
>>

[BarbLynne]

Hello Michael and Dean-Dean,
REPORT: 1) All*.cpl files are Microsoft, no 3rd party.
2) I launched SLS thru Services and it was started, I stopped then started
again.
3) SLUI-It was stopped, so I started it.
Sadly, nothing has changed.
However, a part of this that I have not shared is that my security shield in
bottom right-hand corner has been red the entire time this problem started.
Coincidence?

"MICHAEL" wrote:

> * BarbLynne:
> > I have VISTA HOME EDITION. A complete NEW in box version.
> > I had this since March 2007. Problems just started 2 weeks ago.
> > I don't have McAfee or Nortons.
> > I have Windows Live One-Care.
> >
> > When I click on CONTROL PANEL, it opens briefly then closes.
> > When I click on M/S Update, it opens briefly then closes.
> > When I right-click on desktop, scroll to Personalize, it does not show up.
> >
> > I need help. I have read and read all the threads. I haven't tried the
> > disk repair yet.
> > Is there a M/S fix yet. I can't tell.
> > Please, please help me.
> > Thank you-Barb Lynne
>
> Control Panel will not open if the Software Licensing service (SLsvc.exe)
> is not running.
>
> Try this;
>
> 1) Launch services.msc from the Run box
> or an elevated CMD prompt. Or, if you're
> able to enter text into the search bar, just
> type services.msc there, and then press enter.
> Be sure to okay any prompts for elevated privileges.
>
> 2) Find the Software Licensing service & stop it if it's running.
> Then restart it. If it's not running, start it.
> (it may say that ReadyBoost needs that service to run; stop it anyway, then restart it.)
>
> 3) Find the SLUI Notification service. It may be set on Manual
> or Automatic. See if it is Started. If not start it.
>
> If that was the problem, Control Panel and those other things
> should work now.
>
>
> -Michael
>

[MICHAEL]

Have you found a resolution, Barb?


-Michael

* BarbLynne:
> Hello Michael and Dean-Dean,
> REPORT: 1) All*.cpl files are Microsoft, no 3rd party.
> 2) I launched SLS thru Services and it was started, I stopped then started
> again.
> 3) SLUI-It was stopped, so I started it.
> Sadly, nothing has changed.
> However, a part of this that I have not shared is that my security shield in
> bottom right-hand corner has been red the entire time this problem started.
> Coincidence?
>
> "MICHAEL" wrote:
>
>> * BarbLynne:
>>> I have VISTA HOME EDITION. A complete NEW in box version.
>>> I had this since March 2007. Problems just started 2 weeks ago.
>>> I don't have McAfee or Nortons.
>>> I have Windows Live One-Care.
>>>
>>> When I click on CONTROL PANEL, it opens briefly then closes.
>>> When I click on M/S Update, it opens briefly then closes.
>>> When I right-click on desktop, scroll to Personalize, it does not show up.
>>>
>>> I need help. I have read and read all the threads. I haven't tried the
>>> disk repair yet.
>>> Is there a M/S fix yet. I can't tell.
>>> Please, please help me.
>>> Thank you-Barb Lynne
>> Control Panel will not open if the Software Licensing service (SLsvc.exe)
>> is not running.
>>
>> Try this;
>>
>> 1) Launch services.msc from the Run box
>> or an elevated CMD prompt. Or, if you're
>> able to enter text into the search bar, just
>> type services.msc there, and then press enter.
>> Be sure to okay any prompts for elevated privileges.
>>
>> 2) Find the Software Licensing service & stop it if it's running.
>> Then restart it. If it's not running, start it.
>> (it may say that ReadyBoost needs that service to run; stop it anyway, then restart it.)
>>
>> 3) Find the SLUI Notification service. It may be set on Manual
>> or Automatic. See if it is Started. If not start it.
>>
>> If that was the problem, Control Panel and those other things
>> should work now.
>>
>>
>> -Michael
>>

[turtok187]

I came up here because I looked exactly for a solution for the error you
described here. I did more investigation and found a MS patch.

My son had this error exactly as described here:
'Icons are missing from Control Panel, or you cannot start Control
Panel, the Welcome Center, or games in Windows Vista'
(http://support.microsoft.com/kb/936686/en-us)

follow the link to the resolution in the KB article:
'Error message during Windows Vista startup if the Nero InCD program is
installed and if the \"Special pool\" feature is enabled in the Driver
Verifier utility: \"Stop 00000050\"'
(http://support.microsoft.com/kb/929637/en-us)

Microsoft is offering a Patch which is only available thru support or
Premier site. Since I have a premier account I was able to download the
patch and solve the problem! :D


kind regards
turti

[BarbLynne]

Sadly no. I haven't turned on my computer for a week. Afraid to.

What should I do? I just read turtok187 post. what do you think?

Barb

"MICHAEL" wrote:

> Have you found a resolution, Barb?
>
>
> -Michael
>
> * BarbLynne:
> > Hello Michael and Dean-Dean,
> > REPORT: 1) All*.cpl files are Microsoft, no 3rd party.
> > 2) I launched SLS thru Services and it was started, I stopped then started
> > again.
> > 3) SLUI-It was stopped, so I started it.
> > Sadly, nothing has changed.
> > However, a part of this that I have not shared is that my security shield in
> > bottom right-hand corner has been red the entire time this problem started.
> > Coincidence?
> >
> > "MICHAEL" wrote:
> >
> >> * BarbLynne:
> >>> I have VISTA HOME EDITION. A complete NEW in box version.
> >>> I had this since March 2007. Problems just started 2 weeks ago.
> >>> I don't have McAfee or Nortons.
> >>> I have Windows Live One-Care.
> >>>
> >>> When I click on CONTROL PANEL, it opens briefly then closes.
> >>> When I click on M/S Update, it opens briefly then closes.
> >>> When I right-click on desktop, scroll to Personalize, it does not show up.
> >>>
> >>> I need help. I have read and read all the threads. I haven't tried the
> >>> disk repair yet.
> >>> Is there a M/S fix yet. I can't tell.
> >>> Please, please help me.
> >>> Thank you-Barb Lynne
> >> Control Panel will not open if the Software Licensing service (SLsvc.exe)
> >> is not running.
> >>
> >> Try this;
> >>
> >> 1) Launch services.msc from the Run box
> >> or an elevated CMD prompt. Or, if you're
> >> able to enter text into the search bar, just
> >> type services.msc there, and then press enter.
> >> Be sure to okay any prompts for elevated privileges.
> >>
> >> 2) Find the Software Licensing service & stop it if it's running.
> >> Then restart it. If it's not running, start it.
> >> (it may say that ReadyBoost needs that service to run; stop it anyway, then restart it.)
> >>
> >> 3) Find the SLUI Notification service. It may be set on Manual
> >> or Automatic. See if it is Started. If not start it.
> >>
> >> If that was the problem, Control Panel and those other things
> >> should work now.
> >>
> >>
> >> -Michael
> >>
>

[BarbLynne]

But it's not an error message during start-up.
Just one day I needed to get into my control panel and nothing.
Flashes on screen briefly then dissappears.
Can't access it.
I still need help please.
Thank you

"turtok187" wrote:

>
> I came up here because I looked exactly for a solution for the error you
> described here. I did more investigation and found a MS patch.
>
> My son had this error exactly as described here:
> 'Icons are missing from Control Panel, or you cannot start Control
> Panel, the Welcome Center, or games in Windows Vista'
> (http://support.microsoft.com/kb/936686/en-us)
>
> follow the link to the resolution in the KB article:
> 'Error message during Windows Vista startup if the Nero InCD program is
> installed and if the \"Special pool\" feature is enabled in the Driver
> Verifier utility: \"Stop 00000050\"'
> (http://support.microsoft.com/kb/929637/en-us)
>
> Microsoft is offering a Patch which is only available thru support or
> Premier site. Since I have a premier account I was able to download the
> patch and solve the problem! :D
>
>
> kind regards
> turti
>
>
>