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Thread: Synaptics Pointing Device

  1. #1
    Karl Guest

    Synaptics Pointing Device

    Hi I have new Laptop with Vista and the Synaptics Pointing Device but all of
    a sudden the device has stopped working, i can still use it to move the
    pointer around the screen but can no longer use it to scroll pages.

    I have tried clicking on it in the tool bar but this has no effect, though
    it comes up with its name if I leave the pointer on it. I can find nothing in
    the control panel regarding it and have tried searching for it but it comes
    up with no results. Can someone please tell me how to get it working again.

    Thank you.

  2. #2
    Michael Solomon Guest

    Re: Synaptics Pointing Device

    In addition to Spirit's advice in this thread, they also have a
    troubleshooting section at their website:
    http://www.synaptics.com/support/troubleshooting.cfm

    That said, if you have the latest drivers, if this is a relatively recent
    issue, you might try using System Restore to take you back to a time prior
    to when this began. System Restore is designed to restore your settings and
    registry to a specific point in time but as a precaution you should make
    sure your data is well backed up before using it. Start
    Menu\Programs\Accessories\System Restore.

    Additionally, you would most likely find your pointing device listed in
    Device Manager under tasks in the left column under System in Control Panel.

  3. #3
    Karl Guest

    Re: Synaptics Pointing Device

    i dont suppose you know who that would be?

    Also have found on a website how to disable the device so intended to do the
    reverse. However, it tells me to click on the mouse icon in the control
    panel, but again this has no effect.

  4. #4
    twomice Guest

    RE: Synaptics Pointing Device

    I also bought a new laptop with Vista Home Premium and the Synaptics Pointing
    Device. For the last two days, the touchpad operation has been driving me
    crazy. On my computer there is a Synaptics Touchpad icon. I clicked on it
    and pulled up their control window. It has mouse tabs up top but the device
    listed in the box is Synaptics Pointing Device. Click on the top right hand
    tab Devices. It will bring up another screen where you can select
    Properties. Click on properties. You can now make the mousepad do almost
    anything you want. The only problem I have now is to solve the problem of
    the cursor opening programs when it over something and I am not touching the
    touchpad. I feel like this might be in the Vista program. Hope this helps.

  5. #5
    Not Me Guest

    Re: Synaptics Pointing Device

    Check the settings, I have seen settings that if you hover for more than 2
    seconds it will open the program just like clicking.
    I guess everyone has their likes/dislikes, but to me that is just too much.

  6. #6
    ChrisC Guest

    Synaptics Pointing Device

    Hi,
    Have an HP9740, just a few months old, with Vista Home Premium. On start-up
    I sometimes get a message that the SPD has ceased to function and the prog.
    will close. The pad continues to work, but not the scroll function.
    Re-starting restores it, but it will often fail again. At other times it
    works fine. Would be very grateful for any ideas as to what is wrong. It
    first happened around the time I was installing a codec pack, WinRar, Veoh
    and the like. Could this have interfered with the Synapics device?
    I know I can use the arrows to scroll, but I find this failure very
    annoying.
    Would be grateful for any help, but must point out that I am largely
    clueless when it comes to the technical aspects of computers.

  7. #7
    Malke Guest

    Re: Synaptics Pointing Device

    Yes, software that you think has nothing to do with other software can
    impact the other software. I'm not saying this is your case, but certainly
    it can happen.

    Go to HP's tech support website (Downloads and Drivers) for your specific
    model computer and download the drivers for the Synaptics touchpad. Install
    them and see if that solves the issue. If it doesn't, then a call to HP
    tech support might be in order. Or post back with what happens after you
    install the drivers. Make sure to include the exact text of any error
    messages.

  8. #8
    ChrisC Guest

    Re: Synaptics Pointing Device

    Hi, and thanks for taking the trouble to reply. Will try what you suggest.
    Had thought along those lines after reading similar posts here, but was a bit
    wary in case I had to uninstall what is already there and then ended up with
    nothing! From experience, operations that sound simple in practice often end
    up giving novices like me all sorts of unexpected problems and headaches!

    Chris
    >

  9. #9
    Join Date
    Feb 2009
    Posts
    1

    Re: Synaptics Pointing Device

    Thnx for the help (though you'll prob nvr read this thread again).

    I found my scroll not working and had no icon on the toolbar. I had to 'Roll Back' my driver before getting windows to search for and install the previous driver that had stuffed up. Only with your help

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