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unexpected shutdown bluescreen

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  #1  
Old 22-09-2007
crill
 
Posts: n/a
unexpected shutdown bluescreen

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 6153

Files that help describe the problem (some files may no longer be available)
Mini092207-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a
copy of the files could harm your computer.

Extra information about the problem
BCCode: 4e
BCP1: 00000099
BCP2: 0002A12A
BCP3: 00000002
BCP4: 0002DD29
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: 14071f46-a9ab-44c1-93d5-48f4ce5166d8

please can someone help me i cant find what is causing this problem i am
using a dell E520 with windows vista home basic no driver updates are
available
--
bc

Reply With Quote
  #2  
Old 22-09-2007
Chad Harris
 
Posts: n/a
Re: unexpected shutdown bluescreen

Crill--

You left out the piece of information that might differentiate this blue
screen. The stop error with the simple words accompanying it. Did you add
any hardeware lately? Did you make any changes? ***Can you in fact, boot to
Windows? Have you tried any system restore points?
Have you checked hardware causes like memory stick seating?

I'd try these:

***SFC as a Remedy***:

SFC or System File Checker is a bit like the spare tire in your car or a
backup battery I suppose. In Vista of course, they have changed it somewhat
and come up with a new name--Redmond stands for name it something different
twice a year and now it's part of WRP or Windows Resource Protection. It
scans protected resources including thousands of files, libraries, critical
folders, and essential registry keys, and it replaces those that are
corrupted with intact ones. It fixes a lot of problems in Windows XP, OE,
Windows Vista, Win Mail, IE6, and on Vista or if it is installed on XP, IE7.
It protects these things from changes by any source including
administrators, by keeping a spare of most of them.


How to Run SFC:

Type "cmd" into the Search box above the Start Button>and when cmd comes up
at the top of the Start menu>right click cmd and click "run as Admin" and
when the cmd prompt comes up at the cmd prompt type "sfc /scannow" no quotes
and let it run. This may fix things quite a bit. It replaces corrupt files
with intact ones, if you're not familiar with it.

***Startup Repair from the Vista DVD***

How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the
Win RE team and it can be used to fix many Vista components even when you
***can boot to Vista):

http://www.windowsvista.windowsreins...rtup/index.htm

If you elect to run Startup repair from the Vista DVD (it can fix major
components in Vista--I've verified this many many times; it's good for more
than startup problems, and the Win RE team simply screwed up when they named
it not understanding its full functionality):

Startup Repair will look like this when you put in the Vista DVD:

http://www.vistaclues.com/wp-content...r-computer.png

You run the startup repair tool this way (and system restore from here is
also sometimes effective):

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreins...rtup/index.htm

It will automatically take you to this on your screen:

http://www.vistaclues.com/wp-content...r-computer.png

That will allow you to go to the Vista setup that has a Repair link on
thelower left corner>click it and then you'll see a gray backgrounded list
and I want you to click Startup Repair from it and follow the directions.

The gray screen after you click the first link in the above pic will look
like this:

http://www.windowsreinstall.com/winv...ir/Image17.gif

Click Startup Repair, the link at the top and after it scans>click OK and
let it try to repair Vista. It will tell you if it does, and if it
doesn't, try System Restore from the Recovery Link on the DVD. If these
don't work booting into Safe Mode by tapping the F8 key and using System
Restore from one of the safe modes besides VGA may work. That means you
have the option to try 4 different safe modes to get to system restore, (one
from the Recovery link on the DVD) and sometimes one will work when the
others won't.


You could also try a Repair Install with Vista which is done exactly the
same way as in XP:

***Repair Install Steps*** (can be used for Vista) MVP Doug Knox
http://www.microsoft.com/windowsxp/u...ps/doug92.mspx


***Using the F8 Environment***

***Taking Full Advantage of the F8 Options (Windows Advanced Options Menu)
by starting the PC and tapping F8 once per second when the firmware screen
with the pc manufacturer's name shows a few seconds after restarting***:

The F8 options in Vista are the same as XP, and the link for Safe Mode Boot
options is labled XP by MSFT but they are the same for Vista (they haven't
updated to add Vista to the title as they have with several MSKBs that apply
to both).

Again, pressing F8 repeatedly when you seem the firmware screen may be is a
generic way to launch Windows RE on some OEM Vista computers.

You could also:

Think: I have 4 different ways to get back my XP at F8 and try 'em in order.
1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd
prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good
Configuration


Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
Prompt.

These methods are outlined in

A description of the Safe Mode Boot options in Windows XP/and Vista
http://support.microsoft.com/kb/315222/

Frequently Asked Questions Regarding System Restore from MSFT:

http://www.microsoft.com/technet/pro.../faqsrwxp.mspx

System Restore can be run from the Win RE recovery environment from the same
link as Startup Repair, and sometimes it will work from one F8 safe mode
location or from the Win Recovery Environment when it won't work from other
locations.

How to start the System Restore tool at a command prompt in Windows XP

http://support.microsoft.com/default...b;en-us;304449

Good luck,

CH

"crill" <www.rusty@hotmail.com> wrote in message
news:86F8219E-FF7A-4387-881A-EA9FF1C578CE@microsoft.com...
> Problem signature
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.768.2
> Locale ID: 6153
>
> Files that help describe the problem (some files may no longer be
> available)
> Mini092207-01.dmp
> sysdata.xml
> Version.txt
>
> View a temporary copy of these files
> Warning: If a virus or other security threat caused the problem, opening a
> copy of the files could harm your computer.
>
> Extra information about the problem
> BCCode: 4e
> BCP1: 00000099
> BCP2: 0002A12A
> BCP3: 00000002
> BCP4: 0002DD29
> OS Version: 6_0_6000
> Service Pack: 0_0
> Product: 768_1
> Server information: 14071f46-a9ab-44c1-93d5-48f4ce5166d8
>
> please can someone help me i cant find what is causing this problem i am
> using a dell E520 with windows vista home basic no driver updates are
> available
> --
> bc


Reply With Quote
  #3  
Old 21-12-2007
TAMMYR
 
Posts: n/a
Re: unexpected shutdown bluescreen


I am having the same problem on my new HP. What is the deal, I am not
computer savy, I need some help with this....where do I start?:cool:


--
TAMMYR
Reply With Quote
  #4  
Old 21-12-2007
Richard Urban
 
Posts: n/a
Re: unexpected shutdown bluescreen

Instead of piggy backing on the back of other posters and saying "Me TOO" -
write your own post and ask your question.

What you posted here is absolutely worthless and can not be used in any way
to assist you.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User


"TAMMYR" <tammyandnancy@alltel.net> wrote in message
news:TAMMYR.31wt8y@no-mx.tabletquestions.com...
>
> I am having the same problem on my new HP. What is the deal, I am not
> computer savy, I need some help with this....where do I start?:cool:
>
>
> --
> TAMMYR


Reply With Quote
  #5  
Old 21-12-2007
TAMMYR
 
Posts: n/a
Re: unexpected shutdown bluescreen


*EXCUSE ME FOR NOT BEING PROPER. I DID NOT KNOW THAT THERE WAS CERTAIN
WAYS TO POST....SO HERE I AM TRYING THIS AGAIN...RICHARD. I GUESS THESE
ARE THE DETAILS? ANY HELP WOULD BE MUCH APPRECIATED.
****problem signature:*
problem event name: bluescreen
os version: 6.0.6000.2.0.0.768.3
locale id: 1033
***additional information about the problem:*
bccode: 1000008e
bcp1: c0000005
bcp2: 81d628c5
bcp3: 9bb6b95c
bcp4: 00000000
os version: 6_0_6000
service pack: 0_0
product: 768_1
***files that help describe the problem:*
c:\windows\minidump\mini122107-02.dmp
c:\users\tammyandnancy\appdata\local\temp\wer-58437-0.sysdata.xml
c:\users\tammyandnancy\appdata\local\temp\wer67a7.tmp.version.txt
***read our privacy statement:*
_http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409_


--
TAMMYR
Reply With Quote
  #6  
Old 21-12-2007
NoStop
 
Posts: n/a
Re: unexpected shutdown bluescreen

TAMMYR wrote:

>
> *EXCUSE ME FOR NOT BEING PROPER. I DID NOT KNOW THAT THERE WAS CERTAIN
> WAYS TO POST....SO HERE I AM TRYING THIS AGAIN...RICHARD. I GUESS THESE
> ARE THE DETAILS? ANY HELP WOULD BE MUCH APPRECIATED.


Richard doesn't know either. He insists on top posting on Usenet. You aren't
going to learn anything from that guy when it comes to posting, believe me.

Cheers.

--
An HONEST Vista Ad:
http://youtube.com/watch?v=bzt4wDiVY9E

The Rolling Stones Love Vista:
http://youtube.com/watch?v=-kql8cWqiv8

Frank - seek help immediately! Visit ...
http://www.binsa.org/

Reply With Quote
  #7  
Old 21-12-2007
Frank
 
Posts: n/a
Re: unexpected shutdown bluescreen

NoStop wrote:

> TAMMYR wrote:
>
>
>>*EXCUSE ME FOR NOT BEING PROPER. I DID NOT KNOW THAT THERE WAS CERTAIN
>>WAYS TO POST....SO HERE I AM TRYING THIS AGAIN...RICHARD. I GUESS THESE
>>ARE THE DETAILS? ANY HELP WOULD BE MUCH APPRECIATED.

>
>
> Richard doesn't know either. He insists on top posting on Usenet. You aren't
> going to learn anything from that guy when it comes to posting, believe me.
>
> Cheers.
>


hehehe...and the only thing we'll ever learn from you doris is that you
are a cross-dressing, RS arse kissing, lying linux troll.
Oh, and you're rather stupid to boot!
Frank
Reply With Quote
  #8  
Old 22-12-2007
TAMMYR
 
Posts: n/a
Re: unexpected shutdown bluescreen


ok so enough with all the drama...can anyone help with my problem...or
is this site just like all my children? i really could use some advice
on this matter. merry christmas to everyone!:smile:


--
TAMMYR
Reply With Quote
  #9  
Old 22-12-2007
Richard Urban
 
Posts: n/a
Re: unexpected shutdown bluescreen

Thanks for the information needed to research your problem. Look here for
possible answers.

c0000005
http://search.microsoft.com/results....US&PageType=99

and

http://www.google.com/search?q=c0000...x=&startPage=1


1000008e
http://search.microsoft.com/results....00008e&x=7&y=7

Does anything fit or ring a bell?



--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User


"TAMMYR" <tammyandnancy@alltel.net> wrote in message
news:TAMMYR.31x4tl@no-mx.tabletquestions.com...
>
> *EXCUSE ME FOR NOT BEING PROPER. I DID NOT KNOW THAT THERE WAS CERTAIN
> WAYS TO POST....SO HERE I AM TRYING THIS AGAIN...RICHARD. I GUESS THESE
> ARE THE DETAILS? ANY HELP WOULD BE MUCH APPRECIATED.
> ****problem signature:*
> problem event name: bluescreen
> os version: 6.0.6000.2.0.0.768.3
> locale id: 1033
> ***additional information about the problem:*
> bccode: 1000008e
> bcp1: c0000005
> bcp2: 81d628c5
> bcp3: 9bb6b95c
> bcp4: 00000000
> os version: 6_0_6000
> service pack: 0_0
> product: 768_1
> ***files that help describe the problem:*
> c:\windows\minidump\mini122107-02.dmp
> c:\users\tammyandnancy\appdata\local\temp\wer-58437-0.sysdata.xml
> c:\users\tammyandnancy\appdata\local\temp\wer67a7.tmp.version.txt
> ***read our privacy statement:*
> _http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409_
>
>
> --
> TAMMYR


Reply With Quote
  #10  
Old 23-12-2007
Chad Harris
 
Posts: n/a
Re: unexpected shutdown bluescreen

Tammy--

I have a couple questions. When you see the BSOD (blue screen) besides the
info that you posted--what's the basic message on the BSOD in English--i.e.
the "stop error"--that's the most helpful and the other thing I'd like to
know is if you can boot up to Windows and have this or other blue screens
popping up at random times.

You can freeze your blue screen by:

Windows +Pause Break key at same time>Adv. Systems Settings (link on
left)>Startup and Recovery Settings button (bottom)>under System
Failure>take ck. out of Auto Restart.

Blue screen info specifically for me the stop error with the few words of
English and the first series of numbers are very helpful, but often you can
fix the problem by odds with Startup Repair if you have a Vista DVD or
system restore, and once in a while with last known good configuration. The
latter two are registry snapshots of your settings when the box was working.

Without even knowing what your BSOD shows, my first choice would be if you
have a Vista DVD to run Startup Repair. If you don't have a Vista DVD, then
you can try to restart and tap the F8 key once/second until you get to the
menu of choices (so called Windows Advanced Options Menu) and try to use
system restore if you have a restore point before the BSOD's started, or try
Last Known Good Configuration.

I included some info below to explain these with screenshots.

***Startup Repair from the Vista DVD***

How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the
Win RE team and it can be used to fix many Vista components even when you
***can boot to Vista):

http://www.windowsvista.windowsreins...rtup/index.htm

If you elect to run Startup repair from the Vista DVD (it can fix major
components in Vista--I've verified this many many times; it's good for more
than startup problems, and the Win RE team simply screwed up when they named
it not understanding its full functionality):

Startup Repair will look like this when you put in the Vista DVD:

http://www.vistaclues.com/wp-content...r-computer.png

You run the startup repair tool this way (and system restore from here is
also sometimes effective):

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreins...rtup/index.htm

It will automatically take you to this on your screen:

http://www.vistaclues.com/wp-content...r-computer.png

That will allow you to go to the Vista setup that has a Repair link on
thelower left corner>click it and then you'll see a gray backgrounded list
and I want you to click Startup Repair from it and follow the directions.

The gray screen after you click the first link in the above pic will look
like this:

http://www.windowsreinstall.com/winv...ir/Image17.gif

Click Startup Repair, the link at the top and after it scans>click OK and
let it try to repair Vista. It will tell you if it does, and if it
doesn't, try System Restore from the Recovery Link on the DVD. If these
don't work booting into Safe Mode by tapping the F8 key and using System
Restore from one of the safe modes besides VGA may work. That means you
have the option to try 4 different safe modes to get to system restore, (one
from the Recovery link on the DVD) and sometimes one will work when the
others won't.

***Using the F8 Environment***

***Taking Full Advantage of the F8 Options (Windows Advanced Options Menu)
by starting the PC and tapping F8 once per second when the firmware screen
with the pc manufacturer's name shows a few seconds after restarting***:

The F8 options in Vista are the same as XP, and the link for Safe Mode Boot
options is labled XP by MSFT but they are the same for Vista (they haven't
updated to add Vista to the title as they have with several MSKBs that apply
to both).

Again, pressing F8 repeatedly when you seem the firmware screen may be is a
generic way to launch Windows RE on some OEM Vista computers.

You could also:

Think: I have 4 different ways to get back my XP at F8 and try 'em in order.
1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd
prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good
Configuration


Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
Prompt.

These methods are outlined in

A description of the Safe Mode Boot options in Windows XP/and Vista
http://support.microsoft.com/kb/315222/

Frequently Asked Questions Regarding System Restore from MSFT:

http://www.microsoft.com/technet/pro.../faqsrwxp.mspx

System Restore can be run from the Win RE recovery environment from the same
link as Startup Repair, and sometimes it will work from one F8 safe mode
location or from the Win Recovery Environment when it won't work from other
locations.

How to start the System Restore tool at a command prompt in Windows XP

http://support.microsoft.com/default...b;en-us;304449

Good luck,

CH




"TAMMYR" <tammyandnancy@alltel.net> wrote in message
news:TAMMYR.31z3nd@no-mx.tabletquestions.com...
>
> ok so enough with all the drama...can anyone help with my problem...or
> is this site just like all my children? i really could use some advice
> on this matter. merry christmas to everyone!:smile:
>
>
> --
> TAMMYR


Reply With Quote
  #11  
Old 23-12-2007
Richard Urban
 
Posts: n/a
Re: unexpected shutdown bluescreen

This site is what you make of it. If you put in the initial effort to
formulate a fair to decent question, you will usually receive back numerous
responses.

In your initial post, you could have been referring to an outboard motor
that would not run or a horse with a skin disorder.

Hope you gained from this exercise.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User


"TAMMYR" <tammyandnancy@alltel.net> wrote in message
news:TAMMYR.31z3nd@no-mx.tabletquestions.com...
>
> ok so enough with all the drama...can anyone help with my problem...or
> is this site just like all my children? i really could use some advice
> on this matter. merry christmas to everyone!:smile:
>
>
> --
> TAMMYR


Reply With Quote
  #12  
Old 24-02-2008
Stephanie C
 
Posts: n/a
Re: unexpected shutdown bluescreen

Hello, it's been a month now that I have "unexpected shutdowns" with a
bluescreen problem. I understand nothing at computers (unfortunately) and I
can't understand what is wrong because I just tried to fix it with the
command prompt (on microsoft website) and it put me that i have to repair
some files but the final command to repair them (findstr /C:"[SR] Cannot
repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt) doesn't work.
my problem:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 2057
and when the bluescreen normally starts, there is this following message:
A problem has been detected and windows has been shutdown to prevent damage
to your computer.
DRIVER_IRQL_NOT_LESS_OR_EQUAL
Technical information: ***STOP: 0x00000001 (0x1296C6AA, 00000002, 000000000,
0X1296C6AA
and then it is just information about preparing for the crash dump.
Please, I really need help because it is a new computer (toshiba satellite)
and it is the first time I have windows vista... and i dont really understand
WHY i have this problem.
Thanking you in advance
(sorry for the long message!)

Reply With Quote
  #13  
Old 24-02-2008
Rick Rogers
 
Posts: n/a
Re: unexpected shutdown bluescreen

Hi Stephanie,

I'm not sure what directions you were following, but I suspect it was for
running "sfc scannow"? If so, that probably isn't going to help as the error
is related to a driver problem. A driver file is either corrupt, missing, in
conflict with another file, or non-compliant with the operating system.
Driver files are used by the operating system to communicate with the system
hardware. How you proceed depends on the following:

a) If the system is still under warranty, then you should contact Toshiba
support as there may be a known issue that they can resolve. This is why
warranties exist, you should not have to solve this on your own.

b) If the system is out of warranty, it still may be worth contacting
Toshiba for known issues. Otherwise, we will need to isolate what driver is
causing the problem and take steps to replace or update it. To try and tell
what file is the problem is, I can take a look at the crash dump file for
you. Go to the Control Panel/System applet and click the line for advanced
system settings. On the startup and recovery tab, click the button for
Startup and Recovery settings. Under System Failure, set the dropdown to
"small memory dump (128 KB)" and click ok/ok, then close the system applet.

The next time it crashes, a minidump file will be created under
C:\Windows\minidump. You will need to set folder options\view tab to see
hidden and system files/folders to see the minixxxxxx-0x.dmp file (the x's
will be the date and sequence number of the dump). I want you to send this
file to me at the email address used here (rick@mvps.org) along with any
details of the crash screen you can gather. I'll see if I can isolate the
problem for you.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"Stephanie C" <Stephanie C@discussions.microsoft.com> wrote in message
news:8261D388-1925-4306-B008-B46609B5BB0B@microsoft.com...
> Hello, it's been a month now that I have "unexpected shutdowns" with a
> bluescreen problem. I understand nothing at computers (unfortunately) and
> I
> can't understand what is wrong because I just tried to fix it with the
> command prompt (on microsoft website) and it put me that i have to repair
> some files but the final command to repair them (findstr /C:"[SR] Cannot
> repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt) doesn't
> work.
> my problem:
> Problem signature:
> Problem Event Name: BlueScreen
> OS Version: 6.0.6000.2.0.0.768.3
> Locale ID: 2057
> and when the bluescreen normally starts, there is this following message:
> A problem has been detected and windows has been shutdown to prevent
> damage
> to your computer.
> DRIVER_IRQL_NOT_LESS_OR_EQUAL
> Technical information: ***STOP: 0x00000001 (0x1296C6AA, 00000002,
> 000000000,
> 0X1296C6AA
> and then it is just information about preparing for the crash dump.
> Please, I really need help because it is a new computer (toshiba
> satellite)
> and it is the first time I have windows vista... and i dont really
> understand
> WHY i have this problem.
> Thanking you in advance
> (sorry for the long message!)
>


Reply With Quote
  #14  
Old 28-04-2010
Ankur Roy
 
Posts: n/a
BlueScreen

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 83D1FD18
BCP3: B2000018
BCP4: 02000E0F
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini042810-02.dmp
C:\Users\AkDRoy\AppData\Local\Temp\WER-96299-0.sysdata.xml
C:\Users\AkDRoy\AppData\Local\Temp\WER8FEF.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
can anyone help??? plz post sme suggestions...........



www.rust wrote:

unexpected shutdown bluescreen
22-Sep-07

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 6153

Files that help describe the problem (some files may no longer be available)
Mini092207-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a
copy of the files could harm your computer.

Extra information about the problem
BCCode: 4e
BCP1: 00000099
BCP2: 0002A12A
BCP3: 00000002
BCP4: 0002DD29
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: 14071f46-a9ab-44c1-93d5-48f4ce5166d8

please can someone help me i cant find what is causing this problem i am
using a dell E520 with windows vista home basic no driver updates are
available
--
bc

Previous Posts In This Thread:

On Saturday, September 22, 2007 4:18 AM
www.rust wrote:

unexpected shutdown bluescreen
Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.2
Locale ID: 6153

Files that help describe the problem (some files may no longer be available)
Mini092207-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a
copy of the files could harm your computer.

Extra information about the problem
BCCode: 4e
BCP1: 00000099
BCP2: 0002A12A
BCP3: 00000002
BCP4: 0002DD29
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1
Server information: 14071f46-a9ab-44c1-93d5-48f4ce5166d8

please can someone help me i cant find what is causing this problem i am
using a dell E520 with windows vista home basic no driver updates are
available
--
bc

On Saturday, September 22, 2007 11:26 AM
Chad Harris wrote:

Crill--You left out the piece of information that might differentiate this
Crill--

You left out the piece of information that might differentiate this blue
screen. The stop error with the simple words accompanying it. Did you add
any hardeware lately? Did you make any changes? ***Can you in fact, boot to
Windows? Have you tried any system restore points?
Have you checked hardware causes like memory stick seating?

I'd try these:

***SFC as a Remedy***:

SFC or System File Checker is a bit like the spare tire in your car or a
backup battery I suppose. In Vista of course, they have changed it somewhat
and come up with a new name--Redmond stands for name it something different
twice a year and now it's part of WRP or Windows Resource Protection. It
scans protected resources including thousands of files, libraries, critical
folders, and essential registry keys, and it replaces those that are
corrupted with intact ones. It fixes a lot of problems in Windows XP, OE,
Windows Vista, Win Mail, IE6, and on Vista or if it is installed on XP, IE7.
It protects these things from changes by any source including
administrators, by keeping a spare of most of them.


How to Run SFC:

Type "cmd" into the Search box above the Start Button>and when cmd comes up
at the top of the Start menu>right click cmd and click "run as Admin" and
when the cmd prompt comes up at the cmd prompt type "sfc /scannow" no quotes
and let it run. This may fix things quite a bit. It replaces corrupt files
with intact ones, if you're not familiar with it.

***Startup Repair from the Vista DVD***

How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the
Win RE team and it can be used to fix many Vista components even when you
***can boot to Vista):

http://www.windowsvista.windowsreins...rtup/index.htm

If you elect to run Startup repair from the Vista DVD (it can fix major
components in Vista--I've verified this many many times; it's good for more
than startup problems, and the Win RE team simply screwed up when they named
it not understanding its full functionality):

Startup Repair will look like this when you put in the Vista DVD:

http://www.vistaclues.com/wp-content...r-computer.png

You run the startup repair tool this way (and system restore from here is
also sometimes effective):

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreins...rtup/index.htm

It will automatically take you to this on your screen:

http://www.vistaclues.com/wp-content...r-computer.png

That will allow you to go to the Vista setup that has a Repair link on
thelower left corner>click it and then you'll see a gray backgrounded list
and I want you to click Startup Repair from it and follow the directions.

The gray screen after you click the first link in the above pic will look
like this:

http://www.windowsreinstall.com/winv...ir/Image17.gif

Click Startup Repair, the link at the top and after it scans>click OK and
let it try to repair Vista. It will tell you if it does, and if it
doesn't, try System Restore from the Recovery Link on the DVD. If these
don't work booting into Safe Mode by tapping the F8 key and using System
Restore from one of the safe modes besides VGA may work. That means you
have the option to try 4 different safe modes to get to system restore, (one
from the Recovery link on the DVD) and sometimes one will work when the
others won't.


You could also try a Repair Install with Vista which is done exactly the
same way as in XP:

***Repair Install Steps*** (can be used for Vista) MVP Doug Knox
http://www.microsoft.com/windowsxp/u...ps/doug92.mspx


***Using the F8 Environment***

***Taking Full Advantage of the F8 Options (Windows Advanced Options Menu)
by starting the PC and tapping F8 once per second when the firmware screen
with the pc manufacturer's name shows a few seconds after restarting***:

The F8 options in Vista are the same as XP, and the link for Safe Mode Boot
options is labled XP by MSFT but they are the same for Vista (they haven't
updated to add Vista to the title as they have with several MSKBs that apply
to both).

Again, pressing F8 repeatedly when you seem the firmware screen may be is a
generic way to launch Windows RE on some OEM Vista computers.

You could also:

Think: I have 4 different ways to get back my XP at F8 and try 'em in order.
1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd
prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good
Configuration


Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
Prompt.

These methods are outlined in

A description of the Safe Mode Boot options in Windows XP/and Vista
http://support.microsoft.com/kb/315222/

Frequently Asked Questions Regarding System Restore from MSFT:

http://www.microsoft.com/technet/pro.../faqsrwxp.mspx

System Restore can be run from the Win RE recovery environment from the same
link as Startup Repair, and sometimes it will work from one F8 safe mode
location or from the Win Recovery Environment when it won't work from other
locations.

How to start the System Restore tool at a command prompt in Windows XP

http://support.microsoft.com/default...b;en-us;304449

Good luck,

CH

"crill" <www.rusty@hotmail.com> wrote in message
news:86F8219E-FF7A-4387-881A-EA9FF1C578CE@microsoft.com...

On Thursday, December 20, 2007 4:33 PM
TAMMYR wrote:

I am having the same problem on my new HP.
I am having the same problem on my new HP. What is the deal, I am not
computer savy, I need some help with this....where do I start?:cool:


--
TAMMYR

On Thursday, December 20, 2007 7:49 PM
Richard Urban wrote:

Instead of piggy backing on the back of other posters and saying "Me TOO" -
Instead of piggy backing on the back of other posters and saying "Me TOO" -
write your own post and ask your question.

What you posted here is absolutely worthless and can not be used in any way
to assist you.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User


"TAMMYR" <tammyandnancy@alltel.net> wrote in message
news:TAMMYR.31wt8y@no-mx.tabletquestions.com...

On Thursday, December 20, 2007 8:40 PM
TAMMYR wrote:

*EXCUSE ME FOR NOT BEING PROPER.
*EXCUSE ME FOR NOT BEING PROPER. I DID NOT KNOW THAT THERE WAS CERTAIN
WAYS TO POST....SO HERE I AM TRYING THIS AGAIN...RICHARD. I GUESS THESE
ARE THE DETAILS? ANY HELP WOULD BE MUCH APPRECIATED.
****problem signature:*
problem event name: bluescreen
os version: 6.0.6000.2.0.0.768.3
locale id: 1033
***additional information about the problem:*
bccode: 1000008e
bcp1: c0000005
bcp2: 81d628c5
bcp3: 9bb6b95c
bcp4: 00000000
os version: 6_0_6000
service pack: 0_0
product: 768_1
***files that help describe the problem:*
c:\windows\minidump\mini122107-02.dmp
c:\users\tammyandnancy\appdata\local\temp\wer-58437-0.sysdata.xml
c:\users\tammyandnancy\appdata\local\temp\wer67a7.tmp.version.txt
***read our privacy statement:*
_http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409_


--
TAMMYR

On Thursday, December 20, 2007 11:04 PM
Frank wrote:

Re: unexpected shutdown bluescreen
NoStop wrote:


hehehe...and the only thing we will ever learn from you doris is that you
are a cross-dressing, RS arse kissing, lying linux troll.
Oh, and you are rather stupid to boot!
Frank

On Friday, December 21, 2007 10:18 PM
TAMMYR wrote:

ok so enough with all the drama...can anyone help with my problem...
ok so enough with all the drama...can anyone help with my problem...or
is this site just like all my children? i really could use some advice
on this matter. merry christmas to everyone!:smile:


--
TAMMYR

On Saturday, December 22, 2007 1:56 AM
Richard Urban wrote:

Thanks for the information needed to research your problem.
Thanks for the information needed to research your problem. Look here for
possible answers.

c0000005
http://search.microsoft.com/results....US&PageType=99

and

http://www.google.com/search?q=c0000...x=&startPage=1


1000008e
http://search.microsoft.com/results....00008e&x=7&y=7

Does anything fit or ring a bell?



--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User


"TAMMYR" <tammyandnancy@alltel.net> wrote in message
news:TAMMYR.31x4tl@no-mx.tabletquestions.com...

On Sunday, December 23, 2007 12:04 AM
Chad Harris wrote:

Tammy--I have a couple questions.
Tammy--

I have a couple questions. When you see the BSOD (blue screen) besides the
info that you posted--what's the basic message on the BSOD in English--i.e.
the "stop error"--that's the most helpful and the other thing I'd like to
know is if you can boot up to Windows and have this or other blue screens
popping up at random times.

You can freeze your blue screen by:

Windows +Pause Break key at same time>Adv. Systems Settings (link on
left)>Startup and Recovery Settings button (bottom)>under System
Failure>take ck. out of Auto Restart.

Blue screen info specifically for me the stop error with the few words of
English and the first series of numbers are very helpful, but often you can
fix the problem by odds with Startup Repair if you have a Vista DVD or
system restore, and once in a while with last known good configuration. The
latter two are registry snapshots of your settings when the box was working.

Without even knowing what your BSOD shows, my first choice would be if you
have a Vista DVD to run Startup Repair. If you don't have a Vista DVD, then
you can try to restart and tap the F8 key once/second until you get to the
menu of choices (so called Windows Advanced Options Menu) and try to use
system restore if you have a restore point before the BSOD's started, or try
Last Known Good Configuration.

I included some info below to explain these with screenshots.

***Startup Repair from the Vista DVD***

How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the
Win RE team and it can be used to fix many Vista components even when you
***can boot to Vista):

http://www.windowsvista.windowsreins...rtup/index.htm

If you elect to run Startup repair from the Vista DVD (it can fix major
components in Vista--I've verified this many many times; it's good for more
than startup problems, and the Win RE team simply screwed up when they named
it not understanding its full functionality):

Startup Repair will look like this when you put in the Vista DVD:

http://www.vistaclues.com/wp-content...r-computer.png

You run the startup repair tool this way (and system restore from here is
also sometimes effective):

http://support.microsoft.com/kb/925810/en-us

How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
http://www.windowsvista.windowsreins...rtup/index.htm

It will automatically take you to this on your screen:

http://www.vistaclues.com/wp-content...r-computer.png

That will allow you to go to the Vista setup that has a Repair link on
thelower left corner>click it and then you'll see a gray backgrounded list
and I want you to click Startup Repair from it and follow the directions.

The gray screen after you click the first link in the above pic will look
like this:

http://www.windowsreinstall.com/winv...ir/Image17.gif

Click Startup Repair, the link at the top and after it scans>click OK and
let it try to repair Vista. It will tell you if it does, and if it
doesn't, try System Restore from the Recovery Link on the DVD. If these
don't work booting into Safe Mode by tapping the F8 key and using System
Restore from one of the safe modes besides VGA may work. That means you
have the option to try 4 different safe modes to get to system restore, (one
from the Recovery link on the DVD) and sometimes one will work when the
others won't.

***Using the F8 Environment***

***Taking Full Advantage of the F8 Options (Windows Advanced Options Menu)
by starting the PC and tapping F8 once per second when the firmware screen
with the pc manufacturer's name shows a few seconds after restarting***:

The F8 options in Vista are the same as XP, and the link for Safe Mode Boot
options is labled XP by MSFT but they are the same for Vista (they haven't
updated to add Vista to the title as they have with several MSKBs that apply
to both).

Again, pressing F8 repeatedly when you seem the firmware screen may be is a
generic way to launch Windows RE on some OEM Vista computers.

You could also:

Think: I have 4 different ways to get back my XP at F8 and try 'em in order.
1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd
prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good
Configuration


Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
Prompt.

These methods are outlined in

A description of the Safe Mode Boot options in Windows XP/and Vista
http://support.microsoft.com/kb/315222/

Frequently Asked Questions Regarding System Restore from MSFT:

http://www.microsoft.com/technet/pro.../faqsrwxp.mspx

System Restore can be run from the Win RE recovery environment from the same
link as Startup Repair, and sometimes it will work from one F8 safe mode
location or from the Win Recovery Environment when it won't work from other
locations.

How to start the System Restore tool at a command prompt in Windows XP

http://support.microsoft.com/default...b;en-us;304449

Good luck,

CH




"TAMMYR" <tammyandnancy@alltel.net> wrote in message
news:TAMMYR.31z3nd@no-mx.tabletquestions.com...

On Sunday, December 23, 2007 6:44 AM
Richard Urban wrote:

This site is what you make of it.
This site is what you make of it. If you put in the initial effort to
formulate a fair to decent question, you will usually receive back numerous
responses.

In your initial post, you could have been referring to an outboard motor
that would not run or a horse with a skin disorder.

Hope you gained from this exercise.

--

Regards,

Richard Urban
Microsoft MVP Windows Shell/User


"TAMMYR" <tammyandnancy@alltel.net> wrote in message
news:TAMMYR.31z3nd@no-mx.tabletquestions.com...


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