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Thread: unexpected shutdown bluescreen

  1. #1
    crill Guest

    unexpected shutdown bluescreen

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.2
    Locale ID: 6153

    Files that help describe the problem (some files may no longer be available)
    Mini092207-01.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a
    copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 4e
    BCP1: 00000099
    BCP2: 0002A12A
    BCP3: 00000002
    BCP4: 0002DD29
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1
    Server information: 14071f46-a9ab-44c1-93d5-48f4ce5166d8

    please can someone help me i cant find what is causing this problem i am
    using a dell E520 with windows vista home basic no driver updates are
    available
    --
    bc

  2. #2
    Chad Harris Guest

    Re: unexpected shutdown bluescreen

    Crill--

    You left out the piece of information that might differentiate this blue
    screen. The stop error with the simple words accompanying it. Did you add
    any hardeware lately? Did you make any changes? ***Can you in fact, boot to
    Windows? Have you tried any system restore points?
    Have you checked hardware causes like memory stick seating?

    I'd try these:

    ***SFC as a Remedy***:

    SFC or System File Checker is a bit like the spare tire in your car or a
    backup battery I suppose. In Vista of course, they have changed it somewhat
    and come up with a new name--Redmond stands for name it something different
    twice a year and now it's part of WRP or Windows Resource Protection. It
    scans protected resources including thousands of files, libraries, critical
    folders, and essential registry keys, and it replaces those that are
    corrupted with intact ones. It fixes a lot of problems in Windows XP, OE,
    Windows Vista, Win Mail, IE6, and on Vista or if it is installed on XP, IE7.
    It protects these things from changes by any source including
    administrators, by keeping a spare of most of them.


    How to Run SFC:

    Type "cmd" into the Search box above the Start Button>and when cmd comes up
    at the top of the Start menu>right click cmd and click "run as Admin" and
    when the cmd prompt comes up at the cmd prompt type "sfc /scannow" no quotes
    and let it run. This may fix things quite a bit. It replaces corrupt files
    with intact ones, if you're not familiar with it.

    ***Startup Repair from the Vista DVD***

    How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the
    Win RE team and it can be used to fix many Vista components even when you
    ***can boot to Vista):

    http://www.windowsvista.windowsreins...rtup/index.htm

    If you elect to run Startup repair from the Vista DVD (it can fix major
    components in Vista--I've verified this many many times; it's good for more
    than startup problems, and the Win RE team simply screwed up when they named
    it not understanding its full functionality):

    Startup Repair will look like this when you put in the Vista DVD:

    http://www.vistaclues.com/wp-content...r-computer.png

    You run the startup repair tool this way (and system restore from here is
    also sometimes effective):

    http://support.microsoft.com/kb/925810/en-us

    How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
    http://www.windowsvista.windowsreins...rtup/index.htm

    It will automatically take you to this on your screen:

    http://www.vistaclues.com/wp-content...r-computer.png

    That will allow you to go to the Vista setup that has a Repair link on
    thelower left corner>click it and then you'll see a gray backgrounded list
    and I want you to click Startup Repair from it and follow the directions.

    The gray screen after you click the first link in the above pic will look
    like this:

    http://www.windowsreinstall.com/winv...ir/Image17.gif

    Click Startup Repair, the link at the top and after it scans>click OK and
    let it try to repair Vista. It will tell you if it does, and if it
    doesn't, try System Restore from the Recovery Link on the DVD. If these
    don't work booting into Safe Mode by tapping the F8 key and using System
    Restore from one of the safe modes besides VGA may work. That means you
    have the option to try 4 different safe modes to get to system restore, (one
    from the Recovery link on the DVD) and sometimes one will work when the
    others won't.


    You could also try a Repair Install with Vista which is done exactly the
    same way as in XP:

    ***Repair Install Steps*** (can be used for Vista) MVP Doug Knox
    http://www.microsoft.com/windowsxp/u...ps/doug92.mspx


    ***Using the F8 Environment***

    ***Taking Full Advantage of the F8 Options (Windows Advanced Options Menu)
    by starting the PC and tapping F8 once per second when the firmware screen
    with the pc manufacturer's name shows a few seconds after restarting***:

    The F8 options in Vista are the same as XP, and the link for Safe Mode Boot
    options is labled XP by MSFT but they are the same for Vista (they haven't
    updated to add Vista to the title as they have with several MSKBs that apply
    to both).

    Again, pressing F8 repeatedly when you seem the firmware screen may be is a
    generic way to launch Windows RE on some OEM Vista computers.

    You could also:

    Think: I have 4 different ways to get back my XP at F8 and try 'em in order.
    1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd
    prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good
    Configuration


    Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
    use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
    choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
    Prompt.

    These methods are outlined in

    A description of the Safe Mode Boot options in Windows XP/and Vista
    http://support.microsoft.com/kb/315222/

    Frequently Asked Questions Regarding System Restore from MSFT:

    http://www.microsoft.com/technet/pro.../faqsrwxp.mspx

    System Restore can be run from the Win RE recovery environment from the same
    link as Startup Repair, and sometimes it will work from one F8 safe mode
    location or from the Win Recovery Environment when it won't work from other
    locations.

    How to start the System Restore tool at a command prompt in Windows XP

    http://support.microsoft.com/default...b;en-us;304449

    Good luck,

    CH

    "crill" <www.rusty@hotmail.com> wrote in message
    news:86F8219E-FF7A-4387-881A-EA9FF1C578CE@microsoft.com...
    > Problem signature
    > Problem Event Name: BlueScreen
    > OS Version: 6.0.6000.2.0.0.768.2
    > Locale ID: 6153
    >
    > Files that help describe the problem (some files may no longer be
    > available)
    > Mini092207-01.dmp
    > sysdata.xml
    > Version.txt
    >
    > View a temporary copy of these files
    > Warning: If a virus or other security threat caused the problem, opening a
    > copy of the files could harm your computer.
    >
    > Extra information about the problem
    > BCCode: 4e
    > BCP1: 00000099
    > BCP2: 0002A12A
    > BCP3: 00000002
    > BCP4: 0002DD29
    > OS Version: 6_0_6000
    > Service Pack: 0_0
    > Product: 768_1
    > Server information: 14071f46-a9ab-44c1-93d5-48f4ce5166d8
    >
    > please can someone help me i cant find what is causing this problem i am
    > using a dell E520 with windows vista home basic no driver updates are
    > available
    > --
    > bc



  3. #3
    TAMMYR Guest

    Re: unexpected shutdown bluescreen


    I am having the same problem on my new HP. What is the deal, I am not
    computer savy, I need some help with this....where do I start?:cool:


    --
    TAMMYR

  4. #4
    Richard Urban Guest

    Re: unexpected shutdown bluescreen

    Instead of piggy backing on the back of other posters and saying "Me TOO" -
    write your own post and ask your question.

    What you posted here is absolutely worthless and can not be used in any way
    to assist you.

    --

    Regards,

    Richard Urban
    Microsoft MVP Windows Shell/User


    "TAMMYR" <tammyandnancy@alltel.net> wrote in message
    news:TAMMYR.31wt8y@no-mx.tabletquestions.com...
    >
    > I am having the same problem on my new HP. What is the deal, I am not
    > computer savy, I need some help with this....where do I start?:cool:
    >
    >
    > --
    > TAMMYR



  5. #5
    TAMMYR Guest

    Re: unexpected shutdown bluescreen


    *EXCUSE ME FOR NOT BEING PROPER. I DID NOT KNOW THAT THERE WAS CERTAIN
    WAYS TO POST....SO HERE I AM TRYING THIS AGAIN...RICHARD. I GUESS THESE
    ARE THE DETAILS? ANY HELP WOULD BE MUCH APPRECIATED.
    ****problem signature:*
    problem event name: bluescreen
    os version: 6.0.6000.2.0.0.768.3
    locale id: 1033
    ***additional information about the problem:*
    bccode: 1000008e
    bcp1: c0000005
    bcp2: 81d628c5
    bcp3: 9bb6b95c
    bcp4: 00000000
    os version: 6_0_6000
    service pack: 0_0
    product: 768_1
    ***files that help describe the problem:*
    c:\windows\minidump\mini122107-02.dmp
    c:\users\tammyandnancy\appdata\local\temp\wer-58437-0.sysdata.xml
    c:\users\tammyandnancy\appdata\local\temp\wer67a7.tmp.version.txt
    ***read our privacy statement:*
    _http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409_


    --
    TAMMYR

  6. #6
    NoStop Guest

    Re: unexpected shutdown bluescreen

    TAMMYR wrote:

    >
    > *EXCUSE ME FOR NOT BEING PROPER. I DID NOT KNOW THAT THERE WAS CERTAIN
    > WAYS TO POST....SO HERE I AM TRYING THIS AGAIN...RICHARD. I GUESS THESE
    > ARE THE DETAILS? ANY HELP WOULD BE MUCH APPRECIATED.


    Richard doesn't know either. He insists on top posting on Usenet. You aren't
    going to learn anything from that guy when it comes to posting, believe me.

    Cheers.

    --
    An HONEST Vista Ad:
    http://youtube.com/watch?v=bzt4wDiVY9E

    The Rolling Stones Love Vista:
    http://youtube.com/watch?v=-kql8cWqiv8

    Frank - seek help immediately! Visit ...
    http://www.binsa.org/


  7. #7
    Frank Guest

    Re: unexpected shutdown bluescreen

    NoStop wrote:

    > TAMMYR wrote:
    >
    >
    >>*EXCUSE ME FOR NOT BEING PROPER. I DID NOT KNOW THAT THERE WAS CERTAIN
    >>WAYS TO POST....SO HERE I AM TRYING THIS AGAIN...RICHARD. I GUESS THESE
    >>ARE THE DETAILS? ANY HELP WOULD BE MUCH APPRECIATED.

    >
    >
    > Richard doesn't know either. He insists on top posting on Usenet. You aren't
    > going to learn anything from that guy when it comes to posting, believe me.
    >
    > Cheers.
    >


    hehehe...and the only thing we'll ever learn from you doris is that you
    are a cross-dressing, RS arse kissing, lying linux troll.
    Oh, and you're rather stupid to boot!
    Frank

  8. #8
    TAMMYR Guest

    Re: unexpected shutdown bluescreen


    ok so enough with all the drama...can anyone help with my problem...or
    is this site just like all my children? i really could use some advice
    on this matter. merry christmas to everyone!:smile:


    --
    TAMMYR

  9. #9
    Richard Urban Guest

    Re: unexpected shutdown bluescreen

    Thanks for the information needed to research your problem. Look here for
    possible answers.

    c0000005
    http://search.microsoft.com/results....US&PageType=99

    and

    http://www.google.com/search?q=c0000...x=&startPage=1


    1000008e
    http://search.microsoft.com/results....00008e&x=7&y=7

    Does anything fit or ring a bell?



    --

    Regards,

    Richard Urban
    Microsoft MVP Windows Shell/User


    "TAMMYR" <tammyandnancy@alltel.net> wrote in message
    news:TAMMYR.31x4tl@no-mx.tabletquestions.com...
    >
    > *EXCUSE ME FOR NOT BEING PROPER. I DID NOT KNOW THAT THERE WAS CERTAIN
    > WAYS TO POST....SO HERE I AM TRYING THIS AGAIN...RICHARD. I GUESS THESE
    > ARE THE DETAILS? ANY HELP WOULD BE MUCH APPRECIATED.
    > ****problem signature:*
    > problem event name: bluescreen
    > os version: 6.0.6000.2.0.0.768.3
    > locale id: 1033
    > ***additional information about the problem:*
    > bccode: 1000008e
    > bcp1: c0000005
    > bcp2: 81d628c5
    > bcp3: 9bb6b95c
    > bcp4: 00000000
    > os version: 6_0_6000
    > service pack: 0_0
    > product: 768_1
    > ***files that help describe the problem:*
    > c:\windows\minidump\mini122107-02.dmp
    > c:\users\tammyandnancy\appdata\local\temp\wer-58437-0.sysdata.xml
    > c:\users\tammyandnancy\appdata\local\temp\wer67a7.tmp.version.txt
    > ***read our privacy statement:*
    > _http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409_
    >
    >
    > --
    > TAMMYR



  10. #10
    Chad Harris Guest

    Re: unexpected shutdown bluescreen

    Tammy--

    I have a couple questions. When you see the BSOD (blue screen) besides the
    info that you posted--what's the basic message on the BSOD in English--i.e.
    the "stop error"--that's the most helpful and the other thing I'd like to
    know is if you can boot up to Windows and have this or other blue screens
    popping up at random times.

    You can freeze your blue screen by:

    Windows +Pause Break key at same time>Adv. Systems Settings (link on
    left)>Startup and Recovery Settings button (bottom)>under System
    Failure>take ck. out of Auto Restart.

    Blue screen info specifically for me the stop error with the few words of
    English and the first series of numbers are very helpful, but often you can
    fix the problem by odds with Startup Repair if you have a Vista DVD or
    system restore, and once in a while with last known good configuration. The
    latter two are registry snapshots of your settings when the box was working.

    Without even knowing what your BSOD shows, my first choice would be if you
    have a Vista DVD to run Startup Repair. If you don't have a Vista DVD, then
    you can try to restart and tap the F8 key once/second until you get to the
    menu of choices (so called Windows Advanced Options Menu) and try to use
    system restore if you have a restore point before the BSOD's started, or try
    Last Known Good Configuration.

    I included some info below to explain these with screenshots.

    ***Startup Repair from the Vista DVD***

    How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the
    Win RE team and it can be used to fix many Vista components even when you
    ***can boot to Vista):

    http://www.windowsvista.windowsreins...rtup/index.htm

    If you elect to run Startup repair from the Vista DVD (it can fix major
    components in Vista--I've verified this many many times; it's good for more
    than startup problems, and the Win RE team simply screwed up when they named
    it not understanding its full functionality):

    Startup Repair will look like this when you put in the Vista DVD:

    http://www.vistaclues.com/wp-content...r-computer.png

    You run the startup repair tool this way (and system restore from here is
    also sometimes effective):

    http://support.microsoft.com/kb/925810/en-us

    How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
    http://www.windowsvista.windowsreins...rtup/index.htm

    It will automatically take you to this on your screen:

    http://www.vistaclues.com/wp-content...r-computer.png

    That will allow you to go to the Vista setup that has a Repair link on
    thelower left corner>click it and then you'll see a gray backgrounded list
    and I want you to click Startup Repair from it and follow the directions.

    The gray screen after you click the first link in the above pic will look
    like this:

    http://www.windowsreinstall.com/winv...ir/Image17.gif

    Click Startup Repair, the link at the top and after it scans>click OK and
    let it try to repair Vista. It will tell you if it does, and if it
    doesn't, try System Restore from the Recovery Link on the DVD. If these
    don't work booting into Safe Mode by tapping the F8 key and using System
    Restore from one of the safe modes besides VGA may work. That means you
    have the option to try 4 different safe modes to get to system restore, (one
    from the Recovery link on the DVD) and sometimes one will work when the
    others won't.

    ***Using the F8 Environment***

    ***Taking Full Advantage of the F8 Options (Windows Advanced Options Menu)
    by starting the PC and tapping F8 once per second when the firmware screen
    with the pc manufacturer's name shows a few seconds after restarting***:

    The F8 options in Vista are the same as XP, and the link for Safe Mode Boot
    options is labled XP by MSFT but they are the same for Vista (they haven't
    updated to add Vista to the title as they have with several MSKBs that apply
    to both).

    Again, pressing F8 repeatedly when you seem the firmware screen may be is a
    generic way to launch Windows RE on some OEM Vista computers.

    You could also:

    Think: I have 4 different ways to get back my XP at F8 and try 'em in order.
    1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd
    prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good
    Configuration


    Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
    use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
    choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
    Prompt.

    These methods are outlined in

    A description of the Safe Mode Boot options in Windows XP/and Vista
    http://support.microsoft.com/kb/315222/

    Frequently Asked Questions Regarding System Restore from MSFT:

    http://www.microsoft.com/technet/pro.../faqsrwxp.mspx

    System Restore can be run from the Win RE recovery environment from the same
    link as Startup Repair, and sometimes it will work from one F8 safe mode
    location or from the Win Recovery Environment when it won't work from other
    locations.

    How to start the System Restore tool at a command prompt in Windows XP

    http://support.microsoft.com/default...b;en-us;304449

    Good luck,

    CH




    "TAMMYR" <tammyandnancy@alltel.net> wrote in message
    news:TAMMYR.31z3nd@no-mx.tabletquestions.com...
    >
    > ok so enough with all the drama...can anyone help with my problem...or
    > is this site just like all my children? i really could use some advice
    > on this matter. merry christmas to everyone!:smile:
    >
    >
    > --
    > TAMMYR



  11. #11
    Richard Urban Guest

    Re: unexpected shutdown bluescreen

    This site is what you make of it. If you put in the initial effort to
    formulate a fair to decent question, you will usually receive back numerous
    responses.

    In your initial post, you could have been referring to an outboard motor
    that would not run or a horse with a skin disorder.

    Hope you gained from this exercise.

    --

    Regards,

    Richard Urban
    Microsoft MVP Windows Shell/User


    "TAMMYR" <tammyandnancy@alltel.net> wrote in message
    news:TAMMYR.31z3nd@no-mx.tabletquestions.com...
    >
    > ok so enough with all the drama...can anyone help with my problem...or
    > is this site just like all my children? i really could use some advice
    > on this matter. merry christmas to everyone!:smile:
    >
    >
    > --
    > TAMMYR



  12. #12
    Stephanie C Guest

    Re: unexpected shutdown bluescreen

    Hello, it's been a month now that I have "unexpected shutdowns" with a
    bluescreen problem. I understand nothing at computers (unfortunately) and I
    can't understand what is wrong because I just tried to fix it with the
    command prompt (on microsoft website) and it put me that i have to repair
    some files but the final command to repair them (findstr /C:"[SR] Cannot
    repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt) doesn't work.
    my problem:
    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 2057
    and when the bluescreen normally starts, there is this following message:
    A problem has been detected and windows has been shutdown to prevent damage
    to your computer.
    DRIVER_IRQL_NOT_LESS_OR_EQUAL
    Technical information: ***STOP: 0x00000001 (0x1296C6AA, 00000002, 000000000,
    0X1296C6AA
    and then it is just information about preparing for the crash dump.
    Please, I really need help because it is a new computer (toshiba satellite)
    and it is the first time I have windows vista... and i dont really understand
    WHY i have this problem.
    Thanking you in advance
    (sorry for the long message!)


  13. #13
    Rick Rogers Guest

    Re: unexpected shutdown bluescreen

    Hi Stephanie,

    I'm not sure what directions you were following, but I suspect it was for
    running "sfc scannow"? If so, that probably isn't going to help as the error
    is related to a driver problem. A driver file is either corrupt, missing, in
    conflict with another file, or non-compliant with the operating system.
    Driver files are used by the operating system to communicate with the system
    hardware. How you proceed depends on the following:

    a) If the system is still under warranty, then you should contact Toshiba
    support as there may be a known issue that they can resolve. This is why
    warranties exist, you should not have to solve this on your own.

    b) If the system is out of warranty, it still may be worth contacting
    Toshiba for known issues. Otherwise, we will need to isolate what driver is
    causing the problem and take steps to replace or update it. To try and tell
    what file is the problem is, I can take a look at the crash dump file for
    you. Go to the Control Panel/System applet and click the line for advanced
    system settings. On the startup and recovery tab, click the button for
    Startup and Recovery settings. Under System Failure, set the dropdown to
    "small memory dump (128 KB)" and click ok/ok, then close the system applet.

    The next time it crashes, a minidump file will be created under
    C:\Windows\minidump. You will need to set folder options\view tab to see
    hidden and system files/folders to see the minixxxxxx-0x.dmp file (the x's
    will be the date and sequence number of the dump). I want you to send this
    file to me at the email address used here (rick@mvps.org) along with any
    details of the crash screen you can gather. I'll see if I can isolate the
    problem for you.

    --
    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP
    http://mvp.support.microsoft.com/
    Windows help - www.rickrogers.org
    My thoughts http://rick-mvp.blogspot.com

    "Stephanie C" <Stephanie C@discussions.microsoft.com> wrote in message
    news:8261D388-1925-4306-B008-B46609B5BB0B@microsoft.com...
    > Hello, it's been a month now that I have "unexpected shutdowns" with a
    > bluescreen problem. I understand nothing at computers (unfortunately) and
    > I
    > can't understand what is wrong because I just tried to fix it with the
    > command prompt (on microsoft website) and it put me that i have to repair
    > some files but the final command to repair them (findstr /C:"[SR] Cannot
    > repair member file" %windir%\logs\cbs\cbs.log >sfcdetails.txt) doesn't
    > work.
    > my problem:
    > Problem signature:
    > Problem Event Name: BlueScreen
    > OS Version: 6.0.6000.2.0.0.768.3
    > Locale ID: 2057
    > and when the bluescreen normally starts, there is this following message:
    > A problem has been detected and windows has been shutdown to prevent
    > damage
    > to your computer.
    > DRIVER_IRQL_NOT_LESS_OR_EQUAL
    > Technical information: ***STOP: 0x00000001 (0x1296C6AA, 00000002,
    > 000000000,
    > 0X1296C6AA
    > and then it is just information about preparing for the crash dump.
    > Please, I really need help because it is a new computer (toshiba
    > satellite)
    > and it is the first time I have windows vista... and i dont really
    > understand
    > WHY i have this problem.
    > Thanking you in advance
    > (sorry for the long message!)
    >



  14. #14
    Ankur Roy Guest

    BlueScreen

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.2
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 00000000
    BCP2: 83D1FD18
    BCP3: B2000018
    BCP4: 02000E0F
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1

    Files that help describe the problem:
    C:\Windows\Minidump\Mini042810-02.dmp
    C:\Users\AkDRoy\AppData\Local\Temp\WER-96299-0.sysdata.xml
    C:\Users\AkDRoy\AppData\Local\Temp\WER8FEF.tmp.version.txt

    Read our privacy statement:
    http://go.microsoft.com/fwlink/?link...3&clcid=0x0409
    can anyone help??? plz post sme suggestions...........



    www.rust wrote:

    unexpected shutdown bluescreen
    22-Sep-07

    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.2
    Locale ID: 6153

    Files that help describe the problem (some files may no longer be available)
    Mini092207-01.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a
    copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 4e
    BCP1: 00000099
    BCP2: 0002A12A
    BCP3: 00000002
    BCP4: 0002DD29
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1
    Server information: 14071f46-a9ab-44c1-93d5-48f4ce5166d8

    please can someone help me i cant find what is causing this problem i am
    using a dell E520 with windows vista home basic no driver updates are
    available
    --
    bc

    Previous Posts In This Thread:

    On Saturday, September 22, 2007 4:18 AM
    www.rust wrote:

    unexpected shutdown bluescreen
    Problem signature
    Problem Event Name: BlueScreen
    OS Version: 6.0.6000.2.0.0.768.2
    Locale ID: 6153

    Files that help describe the problem (some files may no longer be available)
    Mini092207-01.dmp
    sysdata.xml
    Version.txt

    View a temporary copy of these files
    Warning: If a virus or other security threat caused the problem, opening a
    copy of the files could harm your computer.

    Extra information about the problem
    BCCode: 4e
    BCP1: 00000099
    BCP2: 0002A12A
    BCP3: 00000002
    BCP4: 0002DD29
    OS Version: 6_0_6000
    Service Pack: 0_0
    Product: 768_1
    Server information: 14071f46-a9ab-44c1-93d5-48f4ce5166d8

    please can someone help me i cant find what is causing this problem i am
    using a dell E520 with windows vista home basic no driver updates are
    available
    --
    bc

    On Saturday, September 22, 2007 11:26 AM
    Chad Harris wrote:

    Crill--You left out the piece of information that might differentiate this
    Crill--

    You left out the piece of information that might differentiate this blue
    screen. The stop error with the simple words accompanying it. Did you add
    any hardeware lately? Did you make any changes? ***Can you in fact, boot to
    Windows? Have you tried any system restore points?
    Have you checked hardware causes like memory stick seating?

    I'd try these:

    ***SFC as a Remedy***:

    SFC or System File Checker is a bit like the spare tire in your car or a
    backup battery I suppose. In Vista of course, they have changed it somewhat
    and come up with a new name--Redmond stands for name it something different
    twice a year and now it's part of WRP or Windows Resource Protection. It
    scans protected resources including thousands of files, libraries, critical
    folders, and essential registry keys, and it replaces those that are
    corrupted with intact ones. It fixes a lot of problems in Windows XP, OE,
    Windows Vista, Win Mail, IE6, and on Vista or if it is installed on XP, IE7.
    It protects these things from changes by any source including
    administrators, by keeping a spare of most of them.


    How to Run SFC:

    Type "cmd" into the Search box above the Start Button>and when cmd comes up
    at the top of the Start menu>right click cmd and click "run as Admin" and
    when the cmd prompt comes up at the cmd prompt type "sfc /scannow" no quotes
    and let it run. This may fix things quite a bit. It replaces corrupt files
    with intact ones, if you're not familiar with it.

    ***Startup Repair from the Vista DVD***

    How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the
    Win RE team and it can be used to fix many Vista components even when you
    ***can boot to Vista):

    http://www.windowsvista.windowsreins...rtup/index.htm

    If you elect to run Startup repair from the Vista DVD (it can fix major
    components in Vista--I've verified this many many times; it's good for more
    than startup problems, and the Win RE team simply screwed up when they named
    it not understanding its full functionality):

    Startup Repair will look like this when you put in the Vista DVD:

    http://www.vistaclues.com/wp-content...r-computer.png

    You run the startup repair tool this way (and system restore from here is
    also sometimes effective):

    http://support.microsoft.com/kb/925810/en-us

    How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
    http://www.windowsvista.windowsreins...rtup/index.htm

    It will automatically take you to this on your screen:

    http://www.vistaclues.com/wp-content...r-computer.png

    That will allow you to go to the Vista setup that has a Repair link on
    thelower left corner>click it and then you'll see a gray backgrounded list
    and I want you to click Startup Repair from it and follow the directions.

    The gray screen after you click the first link in the above pic will look
    like this:

    http://www.windowsreinstall.com/winv...ir/Image17.gif

    Click Startup Repair, the link at the top and after it scans>click OK and
    let it try to repair Vista. It will tell you if it does, and if it
    doesn't, try System Restore from the Recovery Link on the DVD. If these
    don't work booting into Safe Mode by tapping the F8 key and using System
    Restore from one of the safe modes besides VGA may work. That means you
    have the option to try 4 different safe modes to get to system restore, (one
    from the Recovery link on the DVD) and sometimes one will work when the
    others won't.


    You could also try a Repair Install with Vista which is done exactly the
    same way as in XP:

    ***Repair Install Steps*** (can be used for Vista) MVP Doug Knox
    http://www.microsoft.com/windowsxp/u...ps/doug92.mspx


    ***Using the F8 Environment***

    ***Taking Full Advantage of the F8 Options (Windows Advanced Options Menu)
    by starting the PC and tapping F8 once per second when the firmware screen
    with the pc manufacturer's name shows a few seconds after restarting***:

    The F8 options in Vista are the same as XP, and the link for Safe Mode Boot
    options is labled XP by MSFT but they are the same for Vista (they haven't
    updated to add Vista to the title as they have with several MSKBs that apply
    to both).

    Again, pressing F8 repeatedly when you seem the firmware screen may be is a
    generic way to launch Windows RE on some OEM Vista computers.

    You could also:

    Think: I have 4 different ways to get back my XP at F8 and try 'em in order.
    1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd
    prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good
    Configuration


    Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
    use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
    choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
    Prompt.

    These methods are outlined in

    A description of the Safe Mode Boot options in Windows XP/and Vista
    http://support.microsoft.com/kb/315222/

    Frequently Asked Questions Regarding System Restore from MSFT:

    http://www.microsoft.com/technet/pro.../faqsrwxp.mspx

    System Restore can be run from the Win RE recovery environment from the same
    link as Startup Repair, and sometimes it will work from one F8 safe mode
    location or from the Win Recovery Environment when it won't work from other
    locations.

    How to start the System Restore tool at a command prompt in Windows XP

    http://support.microsoft.com/default...b;en-us;304449

    Good luck,

    CH

    "crill" <www.rusty@hotmail.com> wrote in message
    news:86F8219E-FF7A-4387-881A-EA9FF1C578CE@microsoft.com...

    On Thursday, December 20, 2007 4:33 PM
    TAMMYR wrote:

    I am having the same problem on my new HP.
    I am having the same problem on my new HP. What is the deal, I am not
    computer savy, I need some help with this....where do I start?:cool:


    --
    TAMMYR

    On Thursday, December 20, 2007 7:49 PM
    Richard Urban wrote:

    Instead of piggy backing on the back of other posters and saying "Me TOO" -
    Instead of piggy backing on the back of other posters and saying "Me TOO" -
    write your own post and ask your question.

    What you posted here is absolutely worthless and can not be used in any way
    to assist you.

    --

    Regards,

    Richard Urban
    Microsoft MVP Windows Shell/User


    "TAMMYR" <tammyandnancy@alltel.net> wrote in message
    news:TAMMYR.31wt8y@no-mx.tabletquestions.com...

    On Thursday, December 20, 2007 8:40 PM
    TAMMYR wrote:

    *EXCUSE ME FOR NOT BEING PROPER.
    *EXCUSE ME FOR NOT BEING PROPER. I DID NOT KNOW THAT THERE WAS CERTAIN
    WAYS TO POST....SO HERE I AM TRYING THIS AGAIN...RICHARD. I GUESS THESE
    ARE THE DETAILS? ANY HELP WOULD BE MUCH APPRECIATED.
    ****problem signature:*
    problem event name: bluescreen
    os version: 6.0.6000.2.0.0.768.3
    locale id: 1033
    ***additional information about the problem:*
    bccode: 1000008e
    bcp1: c0000005
    bcp2: 81d628c5
    bcp3: 9bb6b95c
    bcp4: 00000000
    os version: 6_0_6000
    service pack: 0_0
    product: 768_1
    ***files that help describe the problem:*
    c:\windows\minidump\mini122107-02.dmp
    c:\users\tammyandnancy\appdata\local\temp\wer-58437-0.sysdata.xml
    c:\users\tammyandnancy\appdata\local\temp\wer67a7.tmp.version.txt
    ***read our privacy statement:*
    _http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409_


    --
    TAMMYR

    On Thursday, December 20, 2007 11:04 PM
    Frank wrote:

    Re: unexpected shutdown bluescreen
    NoStop wrote:


    hehehe...and the only thing we will ever learn from you doris is that you
    are a cross-dressing, RS arse kissing, lying linux troll.
    Oh, and you are rather stupid to boot!
    Frank

    On Friday, December 21, 2007 10:18 PM
    TAMMYR wrote:

    ok so enough with all the drama...can anyone help with my problem...
    ok so enough with all the drama...can anyone help with my problem...or
    is this site just like all my children? i really could use some advice
    on this matter. merry christmas to everyone!:smile:


    --
    TAMMYR

    On Saturday, December 22, 2007 1:56 AM
    Richard Urban wrote:

    Thanks for the information needed to research your problem.
    Thanks for the information needed to research your problem. Look here for
    possible answers.

    c0000005
    http://search.microsoft.com/results....US&PageType=99

    and

    http://www.google.com/search?q=c0000...x=&startPage=1


    1000008e
    http://search.microsoft.com/results....00008e&x=7&y=7

    Does anything fit or ring a bell?



    --

    Regards,

    Richard Urban
    Microsoft MVP Windows Shell/User


    "TAMMYR" <tammyandnancy@alltel.net> wrote in message
    news:TAMMYR.31x4tl@no-mx.tabletquestions.com...

    On Sunday, December 23, 2007 12:04 AM
    Chad Harris wrote:

    Tammy--I have a couple questions.
    Tammy--

    I have a couple questions. When you see the BSOD (blue screen) besides the
    info that you posted--what's the basic message on the BSOD in English--i.e.
    the "stop error"--that's the most helpful and the other thing I'd like to
    know is if you can boot up to Windows and have this or other blue screens
    popping up at random times.

    You can freeze your blue screen by:

    Windows +Pause Break key at same time>Adv. Systems Settings (link on
    left)>Startup and Recovery Settings button (bottom)>under System
    Failure>take ck. out of Auto Restart.

    Blue screen info specifically for me the stop error with the few words of
    English and the first series of numbers are very helpful, but often you can
    fix the problem by odds with Startup Repair if you have a Vista DVD or
    system restore, and once in a while with last known good configuration. The
    latter two are registry snapshots of your settings when the box was working.

    Without even knowing what your BSOD shows, my first choice would be if you
    have a Vista DVD to run Startup Repair. If you don't have a Vista DVD, then
    you can try to restart and tap the F8 key once/second until you get to the
    menu of choices (so called Windows Advanced Options Menu) and try to use
    system restore if you have a restore point before the BSOD's started, or try
    Last Known Good Configuration.

    I included some info below to explain these with screenshots.

    ***Startup Repair from the Vista DVD***

    How to Use The Vista DVD to Repair Vista (Startup Repair is misnamed by the
    Win RE team and it can be used to fix many Vista components even when you
    ***can boot to Vista):

    http://www.windowsvista.windowsreins...rtup/index.htm

    If you elect to run Startup repair from the Vista DVD (it can fix major
    components in Vista--I've verified this many many times; it's good for more
    than startup problems, and the Win RE team simply screwed up when they named
    it not understanding its full functionality):

    Startup Repair will look like this when you put in the Vista DVD:

    http://www.vistaclues.com/wp-content...r-computer.png

    You run the startup repair tool this way (and system restore from here is
    also sometimes effective):

    http://support.microsoft.com/kb/925810/en-us

    How To Run Startup Repair In Vista Ultimate (Multiple Screenshots)
    http://www.windowsvista.windowsreins...rtup/index.htm

    It will automatically take you to this on your screen:

    http://www.vistaclues.com/wp-content...r-computer.png

    That will allow you to go to the Vista setup that has a Repair link on
    thelower left corner>click it and then you'll see a gray backgrounded list
    and I want you to click Startup Repair from it and follow the directions.

    The gray screen after you click the first link in the above pic will look
    like this:

    http://www.windowsreinstall.com/winv...ir/Image17.gif

    Click Startup Repair, the link at the top and after it scans>click OK and
    let it try to repair Vista. It will tell you if it does, and if it
    doesn't, try System Restore from the Recovery Link on the DVD. If these
    don't work booting into Safe Mode by tapping the F8 key and using System
    Restore from one of the safe modes besides VGA may work. That means you
    have the option to try 4 different safe modes to get to system restore, (one
    from the Recovery link on the DVD) and sometimes one will work when the
    others won't.

    ***Using the F8 Environment***

    ***Taking Full Advantage of the F8 Options (Windows Advanced Options Menu)
    by starting the PC and tapping F8 once per second when the firmware screen
    with the pc manufacturer's name shows a few seconds after restarting***:

    The F8 options in Vista are the same as XP, and the link for Safe Mode Boot
    options is labled XP by MSFT but they are the same for Vista (they haven't
    updated to add Vista to the title as they have with several MSKBs that apply
    to both).

    Again, pressing F8 repeatedly when you seem the firmware screen may be is a
    generic way to launch Windows RE on some OEM Vista computers.

    You could also:

    Think: I have 4 different ways to get back my XP at F8 and try 'em in order.
    1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd
    prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good
    Configuration


    Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't
    use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a
    choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command
    Prompt.

    These methods are outlined in

    A description of the Safe Mode Boot options in Windows XP/and Vista
    http://support.microsoft.com/kb/315222/

    Frequently Asked Questions Regarding System Restore from MSFT:

    http://www.microsoft.com/technet/pro.../faqsrwxp.mspx

    System Restore can be run from the Win RE recovery environment from the same
    link as Startup Repair, and sometimes it will work from one F8 safe mode
    location or from the Win Recovery Environment when it won't work from other
    locations.

    How to start the System Restore tool at a command prompt in Windows XP

    http://support.microsoft.com/default...b;en-us;304449

    Good luck,

    CH




    "TAMMYR" <tammyandnancy@alltel.net> wrote in message
    news:TAMMYR.31z3nd@no-mx.tabletquestions.com...

    On Sunday, December 23, 2007 6:44 AM
    Richard Urban wrote:

    This site is what you make of it.
    This site is what you make of it. If you put in the initial effort to
    formulate a fair to decent question, you will usually receive back numerous
    responses.

    In your initial post, you could have been referring to an outboard motor
    that would not run or a horse with a skin disorder.

    Hope you gained from this exercise.

    --

    Regards,

    Richard Urban
    Microsoft MVP Windows Shell/User


    "TAMMYR" <tammyandnancy@alltel.net> wrote in message
    news:TAMMYR.31z3nd@no-mx.tabletquestions.com...


    Submitted via EggHeadCafe - Software Developer Portal of Choice
    WPF Reflection Effect
    http://www.eggheadcafe.com/tutorials...on-effect.aspx

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