G15 Keyboard USB HID Error

[BassEXE]

Hello, I've been having issues with a Logitech G15 Gaming Keyboard V1. V1 as in the one with the flip LCD screen and blue backlight.

When I plug it nothing on the keyboard turns on. Backlight, LCD screen, nothing. I've plugged it in every USB port.
I've tried it on another computer and it turns on.


I have the newest driver software from Logitech for this keyboard and when it is connected it ask for driver and sometimes a CD. Although i don't have the CD anymore.

I get the following error, "Windows found driver software for your device but incountered an error while attempting to install it. USB HID [Human Interface Device]
The system cannot find the file specified."

The only thing I have really tried was uninstalling the USB Root Hub's. All that did was prompt me for the CD now. Although I don't have the CD anymore. So I do a search in my downloads folder which contains the driver and I get the error stated above.

In Device Manager under Other Devices I get, G15 Keyboard & Logitech Gaming Keyboard both with a triangular yellow exclamation point. When I check properties it says Code 28 which is for drivers even though they are already installed.

Running Windows Vista Home Premium.
My computer is also up-to-date.
Its an eMachines W5243.

[Not Even Me]

So go to the manufacturer's website and see if they have a vista compatible
driver for it, download it, install it or burn it to CD.
Then, if it asks for a cd, you'll have it.

[BassEXE]

Well now that I looked more into it the drivers are only for the LCD screen on the keyboard. Other says that any keyboard should be able to do basic functions although mine can't even do that.

Any ideas why?

Only my PS/2 keyboard works but USB keyboard won't work.

Maybe anything having to do with the INF files?

[Noct]

The Problem (first person):
I’ve used the G15 keyboard for about three months and it’s been working perfectly fine. One day, none of the buttons stopped working other than the Gkeys and the LCD display. I plugged the G15 into my laptop and it worked fine. The G15 also worked fine in safe mode on my desktop. I plugged a regular PS/2 keyboard and that worked fine on the desktop. So at that point I suspected something wrong with the USB or the USB ports. I went to troubleshooting and I did all the rebooting/device managing (more than a couple times). None of that worked. It was not until I started searching on forums on google that I suspected that the problem is probably virus related since the pages I looked for kept redirecting to pages that were totally non-relevant. From then on, instead of searching for keywords like “G15 keyboard not working”, “G15 HID code 38”, and “G15 driver”, I was searching for a virus that redirects search engines.

The Cause:
The virus’ name is directly related to the second issue it causes. It’s called the “Google Redirect” and it’s a Trojan virus that not only interferes with search engines (super irritating), but also damages your registry making it very harmful to your computer. The damage it did to your registry is the reason why your keyboard failed to function.

The Solution (finally):
So what does your keyboard malfunctioning from A-Z and one-three this mean? It means it’s time to clean up your beloved computer. The problem is this nasty virus is undetectable on MalwareBtyes, Adaware, McAfee, SuperAntiSpyware, NortonAntiVirus, AVG, and plenty more of these types of softwares. No wonder you think it’s your keyboard’s fault! There are two ways to remove the virus. One way is to use a long process method involving logs etc. with a program called combofix. This method requires someone to guide you as they read the logs since one wrong move could cause you to do something critically harmful to your computer. The second method is to straight up assassinate the virus with a program called Hitman Pro 3.5. It’s a free 30 day trial that you’ll only need for about 5 minutes. This next step I’m not so sure if it’s necessary since I didn’t test my keyboard until after I did it. What I did after deleting the virus was I downloaded and used RegistryBooster 2010. This program repairs and cleans up your registry which can enhance preformance. I thought that since the device manager is registry related, I’d give it a run. The trial version only removes 15 problems and the program found about 800. Getting a paid version or using another registry tool is up to you.

Conclusion:
I did a couple hours of work and guess what? I typed all of this out on my G15! I hope everyone who came across this painful problem will find this post and save a couple hours. Reformatting the entire computer was clearly something I was trying to avoid (I read somewhere that it works. I guess it should since doing would remove the virus and clean your registry; however, that’s spending a lot of time. Definitely not something gamers want to do). Thanks for reading and don’t give up!