Vista - Windows media player error message

I have just received a new computer with Vista Home Premium and have now got
3GB RAM inserted.
When ever I try to run a video in Windows Media player 11 or Real player 11
I get the following window come up
"EVR Full Screen Windows - Bad Image"
with the following error message
"Exception Processing Message 0xc000007b Parameters 0x7592023c 0x7592023c
0x7592023c 0x7592023c"
If I continue to press OK on this for about 10/15 goes, it disappears and
the video starts.
Can anyone advise me of a solution to this?

C:\Windows\System32\evr.dll is a Vista system file for "Enhanced Video
Renderer DLL". A bad image error means the file may be corrupt or damaged.
Try this. Go to Start Menu\Programs\Accessories, and right-click Command
Prompt. Choose Run as Administrator. At the Prompt, Copy and Paste this:

sfc /SCANFILE="C:\Windows\System32\evr.dll"

Press Enter. What does Windows Resource Protection report?

"JohnD" <john@discussions.microsoft.com> wrote in message
news:2A00F7C5-E8C5-4B8A-A0CD-676703949163@microsoft.com...
>I have just received a new computer with Vista Home Premium and have now
>got
> 3GB RAM inserted.
> When ever I try to run a video in Windows Media player 11 or Real player
> 11
> I get the following window come up
> "EVR Full Screen Windows - Bad Image"
> with the following error message
> "Exception Processing Message 0xc000007b Parameters 0x7592023c 0x7592023c
> 0x7592023c 0x7592023c"
> If I continue to press OK on this for about 10/15 goes, it disappears and
> the video starts.
> Can anyone advise me of a solution to this?
>

I have done as suggested and it reported that it did not find any integrity
violations

"dean-dean" wrote:

> C:\Windows\System32\evr.dll is a Vista system file for "Enhanced Video
> Renderer DLL". A bad image error means the file may be corrupt or damaged.
> Try this. Go to Start Menu\Programs\Accessories, and right-click Command
> Prompt. Choose Run as Administrator. At the Prompt, Copy and Paste this:
>
> sfc /SCANFILE="C:\Windows\System32\evr.dll"
>
> Press Enter. What does Windows Resource Protection report?
>
> "JohnD" <john@discussions.microsoft.com> wrote in message
> news:2A00F7C5-E8C5-4B8A-A0CD-676703949163@microsoft.com...
> >I have just received a new computer with Vista Home Premium and have now
> >got
> > 3GB RAM inserted.
> > When ever I try to run a video in Windows Media player 11 or Real player
> > 11
> > I get the following window come up
> > "EVR Full Screen Windows - Bad Image"
> > with the following error message
> > "Exception Processing Message 0xc000007b Parameters 0x7592023c 0x7592023c
> > 0x7592023c 0x7592023c"
> > If I continue to press OK on this for about 10/15 goes, it disappears and
> > the video starts.
> > Can anyone advise me of a solution to this?
> >
>

try reinstalling the video card drivers and changing the resolution


--
motarola2

Thank you for that but last night I realised that the only thing I had
changed on my PC when this problem occurred was to download Real Player 11.
So I uninstalled it and hey presto the problem seems to have been solved,
everything is working normally, I suspect the version I downloaded may have
been corrupted.
Thank you both for you help in this matter It has been an experience in
using this form of help and it is good to know there are people out there
willing to offer help
Cheers

"motarola2" wrote:

>
> try reinstalling the video card drivers and changing the resolution
>
>
> --
> motarola2
>

I am getting the same message, it started about an hour ago after I rebooted
after installing the latest vista update for Media Player.....I wonder....

"JohnD" wrote:

> Thank you for that but last night I realised that the only thing I had
> changed on my PC when this problem occurred was to download Real Player 11.
> So I uninstalled it and hey presto the problem seems to have been solved,
> everything is working normally, I suspect the version I downloaded may have
> been corrupted.
> Thank you both for you help in this matter It has been an experience in
> using this form of help and it is good to know there are people out there
> willing to offer help
> Cheers
>
> "motarola2" wrote:
>
> >
> > try reinstalling the video card drivers and changing the resolution
> >
> >
> > --
> > motarola2
> >

hi!
i am getting the same message and also
'windows exception bad image exception processing message"getting this when
trying to open a video sent to me e-mail.i can open it and view allright when
sent to my yahoo address in internet explorer.very strange,have not yet
spoken to aol in case their issue.i think aol having alot of problems with
new vista system???
also have to click many times to delte the msg./really annoying.i shall call
dell on this!!!

"diabulos" wrote:

> I am getting the same message, it started about an hour ago after I rebooted
> after installing the latest vista update for Media Player.....I wonder....
>
> "JohnD" wrote:
>
> > Thank you for that but last night I realised that the only thing I had
> > changed on my PC when this problem occurred was to download Real Player 11.
> > So I uninstalled it and hey presto the problem seems to have been solved,
> > everything is working normally, I suspect the version I downloaded may have
> > been corrupted.
> > Thank you both for you help in this matter It has been an experience in
> > using this form of help and it is good to know there are people out there
> > willing to offer help
> > Cheers
> >
> > "motarola2" wrote:
> >
> > >
> > > try reinstalling the video card drivers and changing the resolution
> > >
> > >
> > > --
> > > motarola2
> > >

i have the same but my coupter crashes not alot of fun and i thought that it
was my video card so i got a new one a ati radeon hd 2600xt 512 mb but that
was not it?? can someone help me

"pressie" wrote:

> hi!
> i am getting the same message and also
> 'windows exception bad image exception processing message"getting this when
> trying to open a video sent to me e-mail.i can open it and view allright when
> sent to my yahoo address in internet explorer.very strange,have not yet
> spoken to aol in case their issue.i think aol having alot of problems with
> new vista system???
> also have to click many times to delte the msg./really annoying.i shall call
> dell on this!!!
>
> "diabulos" wrote:
>
> > I am getting the same message, it started about an hour ago after I rebooted
> > after installing the latest vista update for Media Player.....I wonder....
> >
> > "JohnD" wrote:
> >
> > > Thank you for that but last night I realised that the only thing I had
> > > changed on my PC when this problem occurred was to download Real Player 11.
> > > So I uninstalled it and hey presto the problem seems to have been solved,
> > > everything is working normally, I suspect the version I downloaded may have
> > > been corrupted.
> > > Thank you both for you help in this matter It has been an experience in
> > > using this form of help and it is good to know there are people out there
> > > willing to offer help
> > > Cheers
> > >
> > > "motarola2" wrote:
> > >
> > > >
> > > > try reinstalling the video card drivers and changing the resolution
> > > >
> > > >
> > > > --
> > > > motarola2
> > > >

I was receiving the same message; only thing I changed on my computer was
installing latest Real Player 11; I had created a restore point before
installing it and didn't get the error before the new install. I used my
restore point and eliminated the newest install of Real Player, computer
restarted...my system worked fine, no more error messages. Reading other
posts it seems the Real Player is the culprit when using Vista. Hope this
helps.

"blair" wrote:

> i have the same but my coupter crashes not alot of fun and i thought that it
> was my video card so i got a new one a ati radeon hd 2600xt 512 mb but that
> was not it?? can someone help me
>
> "pressie" wrote:
>
> > hi!
> > i am getting the same message and also
> > 'windows exception bad image exception processing message"getting this when
> > trying to open a video sent to me e-mail.i can open it and view allright when
> > sent to my yahoo address in internet explorer.very strange,have not yet
> > spoken to aol in case their issue.i think aol having alot of problems with
> > new vista system???
> > also have to click many times to delte the msg./really annoying.i shall call
> > dell on this!!!
> >
> > "diabulos" wrote:
> >
> > > I am getting the same message, it started about an hour ago after I rebooted
> > > after installing the latest vista update for Media Player.....I wonder....
> > >
> > > "JohnD" wrote:
> > >
> > > > Thank you for that but last night I realised that the only thing I had
> > > > changed on my PC when this problem occurred was to download Real Player 11.
> > > > So I uninstalled it and hey presto the problem seems to have been solved,
> > > > everything is working normally, I suspect the version I downloaded may have
> > > > been corrupted.
> > > > Thank you both for you help in this matter It has been an experience in
> > > > using this form of help and it is good to know there are people out there
> > > > willing to offer help
> > > > Cheers
> > > >
> > > > "motarola2" wrote:
> > > >
> > > > >
> > > > > try reinstalling the video card drivers and changing the resolution
> > > > >
> > > > >
> > > > > --
> > > > > motarola2
> > > > >

Hi - this is not the same problem and I apologize for writing in here. I was
unable to find the correct thread, ANDt the new post button is not working!

Here is the deal:
I have Vista home premium media player 11.

I am trying to copy audio cassettes to my pc and then burn them to cds.
I have figured most of it out - <g> but after the files are created into
wave files, and i try to burn a cd with multiple files from multiple
cassettes (as they are stored on my pc in very large files), there is an
error button - a red X - on most of the song files in the list of files to be
burned. Media player will not burn or copy any of these files with the red
x's on them. The details say something about media player does not know how
long the files are and cannot determine if the files will fit on a cd. So
they cannot be burned.

Where do I get help on this and how do i tell media player how large
(usually in min:sec) the files are so i can get on with this project? I just
want to take the wave files saved and burn them on to a cd so i can delete
them from my pc and play them in my car.

Thanks so much!

Debbie
--
Debbie


"Fellow Vista user" wrote:

> I was receiving the same message; only thing I changed on my computer was
> installing latest Real Player 11; I had created a restore point before
> installing it and didn't get the error before the new install. I used my
> restore point and eliminated the newest install of Real Player, computer
> restarted...my system worked fine, no more error messages. Reading other
> posts it seems the Real Player is the culprit when using Vista. Hope this
> helps.
>
> "blair" wrote:
>
> > i have the same but my coupter crashes not alot of fun and i thought that it
> > was my video card so i got a new one a ati radeon hd 2600xt 512 mb but that
> > was not it?? can someone help me
> >
> > "pressie" wrote:
> >
> > > hi!
> > > i am getting the same message and also
> > > 'windows exception bad image exception processing message"getting this when
> > > trying to open a video sent to me e-mail.i can open it and view allright when
> > > sent to my yahoo address in internet explorer.very strange,have not yet
> > > spoken to aol in case their issue.i think aol having alot of problems with
> > > new vista system???
> > > also have to click many times to delte the msg./really annoying.i shall call
> > > dell on this!!!
> > >
> > > "diabulos" wrote:
> > >
> > > > I am getting the same message, it started about an hour ago after I rebooted
> > > > after installing the latest vista update for Media Player.....I wonder....
> > > >
> > > > "JohnD" wrote:
> > > >
> > > > > Thank you for that but last night I realised that the only thing I had
> > > > > changed on my PC when this problem occurred was to download Real Player 11.
> > > > > So I uninstalled it and hey presto the problem seems to have been solved,
> > > > > everything is working normally, I suspect the version I downloaded may have
> > > > > been corrupted.
> > > > > Thank you both for you help in this matter It has been an experience in
> > > > > using this form of help and it is good to know there are people out there
> > > > > willing to offer help
> > > > > Cheers
> > > > >
> > > > > "motarola2" wrote:
> > > > >
> > > > > >
> > > > > > try reinstalling the video card drivers and changing the resolution
> > > > > >
> > > > > >
> > > > > > --
> > > > > > motarola2
> > > > > >

I don't think real player 11 was the issue. I just got a new VISTA computer
and I didn't have real player installed when I got the error message.
Thinking that maybe I need to install replayer 11 did not fix my problem
either. Any assistance would be helpful. I'm about to try dean-dean
solution.

"Fellow Vista user" wrote:

> I was receiving the same message; only thing I changed on my computer was
> installing latest Real Player 11; I had created a restore point before
> installing it and didn't get the error before the new install. I used my
> restore point and eliminated the newest install of Real Player, computer
> restarted...my system worked fine, no more error messages. Reading other
> posts it seems the Real Player is the culprit when using Vista. Hope this
> helps.
>
> "blair" wrote:
>
> > i have the same but my coupter crashes not alot of fun and i thought that it
> > was my video card so i got a new one a ati radeon hd 2600xt 512 mb but that
> > was not it?? can someone help me
> >
> > "pressie" wrote:
> >
> > > hi!
> > > i am getting the same message and also
> > > 'windows exception bad image exception processing message"getting this when
> > > trying to open a video sent to me e-mail.i can open it and view allright when
> > > sent to my yahoo address in internet explorer.very strange,have not yet
> > > spoken to aol in case their issue.i think aol having alot of problems with
> > > new vista system???
> > > also have to click many times to delte the msg./really annoying.i shall call
> > > dell on this!!!
> > >
> > > "diabulos" wrote:
> > >
> > > > I am getting the same message, it started about an hour ago after I rebooted
> > > > after installing the latest vista update for Media Player.....I wonder....
> > > >
> > > > "JohnD" wrote:
> > > >
> > > > > Thank you for that but last night I realised that the only thing I had
> > > > > changed on my PC when this problem occurred was to download Real Player 11.
> > > > > So I uninstalled it and hey presto the problem seems to have been solved,
> > > > > everything is working normally, I suspect the version I downloaded may have
> > > > > been corrupted.
> > > > > Thank you both for you help in this matter It has been an experience in
> > > > > using this form of help and it is good to know there are people out there
> > > > > willing to offer help
> > > > > Cheers
> > > > >
> > > > > "motarola2" wrote:
> > > > >
> > > > > >
> > > > > > try reinstalling the video card drivers and changing the resolution
> > > > > >
> > > > > >
> > > > > > --
> > > > > > motarola2
> > > > > >