Double Login after Windows Update W/ Vista Business

I have this weird thing going on where after a Windows Update I have 2
Icons for the same account on the login screen, I only have the one
account and clicking either one will take me to the same one. If it
helps I have a Fujitsu laptop.

Bob

Bob,

I have the same problem. Have you found a solution? Please let me know, I
would very much appreciate it.

Tracy


"babakrezai@gmail.com" wrote:

> I have this weird thing going on where after a Windows Update I have 2
> Icons for the same account on the login screen, I only have the one
> account and clicking either one will take me to the same one. If it
> helps I have a Fujitsu laptop.
>
> Bob
>
>

I have the same thing happened to my (Fujitsu) laptop, its after my husband
install the Windows Updats.. I tried to store back to the last restored
point, but it still comes back...

How do I delete the other icons??

dj

"babakrezai@gmail.com" wrote:

> I have this weird thing going on where after a Windows Update I have 2
> Icons for the same account on the login screen, I only have the one
> account and clicking either one will take me to the same one. If it
> helps I have a Fujitsu laptop.
>
> Bob
>
>

There are several users who have recently reported this problem.

The users all seem to have a couple of things in common.

They are using a system that has a Fingerprint Reader and they are all using
the Omnipass program.

A poster named JohanL solved the problem. Here is his post.

> after uninstalling my omnipass program, performing a few re-boots and
> installing my Omipass program again everything seems to have solved
> itself.
> Apparently it was some sort of mismanagment of the Omnipass program and a
> Vista update.

You might also want to contact the maker of your system to make sure they
are aware of the problem.
--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"harley" <harley@discussions.microsoft.com> wrote in message
news:DC80BD0C-CE36-45BB-9E05-D1A32C47E0B2@microsoft.com...
> Bob,
>
> I have the same problem. Have you found a solution? Please let me know,
> I
> would very much appreciate it.
>
> Tracy
>
>
> "babakrezai@gmail.com" wrote:
>
>> I have this weird thing going on where after a Windows Update I have 2
>> Icons for the same account on the login screen, I only have the one
>> account and clicking either one will take me to the same one. If it
>> helps I have a Fujitsu laptop.
>>
>> Bob
>>
>>

There are several users who have recently reported this problem.

The users all seem to have a couple of things in common.

They are using a system that has a Fingerprint Reader and they are all using
the Omnipass program.

A poster named JohanL solved the problem. Here is his post.

> after uninstalling my omnipass program, performing a few re-boots and
> installing my Omipass program again everything seems to have solved
> itself.
> Apparently it was some sort of mismanagment of the Omnipass program and a
> Vista update.

You might also want to contact the maker of your system to make sure they
are aware of the problem.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"dyanno''s mom" <dyannosmom@discussions.microsoft.com> wrote in message
news:EEBAA7B9-2549-4DC0-A8C4-5A194B34B4CD@microsoft.com...
>I have the same thing happened to my (Fujitsu) laptop, its after my husband
> install the Windows Updats.. I tried to store back to the last restored
> point, but it still comes back...
>
> How do I delete the other icons??
>
> dj
>
> "babakrezai@gmail.com" wrote:
>
>> I have this weird thing going on where after a Windows Update I have 2
>> Icons for the same account on the login screen, I only have the one
>> account and clicking either one will take me to the same one. If it
>> helps I have a Fujitsu laptop.
>>
>> Bob
>>
>>

Just an FYI. I have three Fujitsu tablets and all three had this same issue.

"Ronnie Vernon MVP" wrote:

> There are several users who have recently reported this problem.
>
> The users all seem to have a couple of things in common.
>
> They are using a system that has a Fingerprint Reader and they are all using
> the Omnipass program.
>
> A poster named JohanL solved the problem. Here is his post.
>
> > after uninstalling my omnipass program, performing a few re-boots and
> > installing my Omipass program again everything seems to have solved
> > itself.
> > Apparently it was some sort of mismanagment of the Omnipass program and a
> > Vista update.
>
> You might also want to contact the maker of your system to make sure they
> are aware of the problem.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "dyanno''s mom" <dyannosmom@discussions.microsoft.com> wrote in message
> news:EEBAA7B9-2549-4DC0-A8C4-5A194B34B4CD@microsoft.com...
> >I have the same thing happened to my (Fujitsu) laptop, its after my husband
> > install the Windows Updats.. I tried to store back to the last restored
> > point, but it still comes back...
> >
> > How do I delete the other icons??
> >
> > dj
> >
> > "babakrezai@gmail.com" wrote:
> >
> >> I have this weird thing going on where after a Windows Update I have 2
> >> Icons for the same account on the login screen, I only have the one
> >> account and clicking either one will take me to the same one. If it
> >> helps I have a Fujitsu laptop.
> >>
> >> Bob
> >>
> >>
>

Dean

Were you able to resolve the problem? If so, please post the details of the
steps you performed to fix it.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"Dean" <Dean@discussions.microsoft.com> wrote in message
news:1CF241F9-DB6E-48DA-83D8-AD7B20E49038@microsoft.com...
> Just an FYI. I have three Fujitsu tablets and all three had this same
> issue.
>
> "Ronnie Vernon MVP" wrote:
>
>> There are several users who have recently reported this problem.
>>
>> The users all seem to have a couple of things in common.
>>
>> They are using a system that has a Fingerprint Reader and they are all
>> using
>> the Omnipass program.
>>
>> A poster named JohanL solved the problem. Here is his post.
>>
>> > after uninstalling my omnipass program, performing a few re-boots and
>> > installing my Omipass program again everything seems to have solved
>> > itself.
>> > Apparently it was some sort of mismanagment of the Omnipass program and
>> > a
>> > Vista update.
>>
>> You might also want to contact the maker of your system to make sure they
>> are aware of the problem.
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Shell/User
>>
>>
>> "dyanno''s mom" <dyannosmom@discussions.microsoft.com> wrote in message
>> news:EEBAA7B9-2549-4DC0-A8C4-5A194B34B4CD@microsoft.com...
>> >I have the same thing happened to my (Fujitsu) laptop, its after my
>> >husband
>> > install the Windows Updats.. I tried to store back to the last restored
>> > point, but it still comes back...
>> >
>> > How do I delete the other icons??
>> >
>> > dj
>> >
>> > "babakrezai@gmail.com" wrote:
>> >
>> >> I have this weird thing going on where after a Windows Update I have 2
>> >> Icons for the same account on the login screen, I only have the one
>> >> account and clicking either one will take me to the same one. If it
>> >> helps I have a Fujitsu laptop.
>> >>
>> >> Bob
>> >>
>> >>
>>

Sorry but if you have only the restore cd ? how can u reinstall th omnipass ?
Is not possibile to make a fix ?

"babakrezai@gmail.com" wrote:

> I have this weird thing going on where after a Windows Update I have 2
> Icons for the same account on the login screen, I only have the one
> account and clicking either one will take me to the same one. If it
> helps I have a Fujitsu laptop.
>
> Bob
>
>

HI I have same problem,
Reinstall omnipass is impossibile I have Packard bell pc with only recovery
cd !
Why Omnipass don't give information , I contact them 3 times !! all is done
if u not use Omnipass the icons are correct , if u use , the are duble !
Plese make a fix
"Dean" wrote:

> Just an FYI. I have three Fujitsu tablets and all three had this same issue.
>
> "Ronnie Vernon MVP" wrote:
>
> > There are several users who have recently reported this problem.
> >
> > The users all seem to have a couple of things in common.
> >
> > They are using a system that has a Fingerprint Reader and they are all using
> > the Omnipass program.
> >
> > A poster named JohanL solved the problem. Here is his post.
> >
> > > after uninstalling my omnipass program, performing a few re-boots and
> > > installing my Omipass program again everything seems to have solved
> > > itself.
> > > Apparently it was some sort of mismanagment of the Omnipass program and a
> > > Vista update.
> >
> > You might also want to contact the maker of your system to make sure they
> > are aware of the problem.
> >
> > --
> >
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> >
> >
> > "dyanno''s mom" <dyannosmom@discussions.microsoft.com> wrote in message
> > news:EEBAA7B9-2549-4DC0-A8C4-5A194B34B4CD@microsoft.com...
> > >I have the same thing happened to my (Fujitsu) laptop, its after my husband
> > > install the Windows Updats.. I tried to store back to the last restored
> > > point, but it still comes back...
> > >
> > > How do I delete the other icons??
> > >
> > > dj
> > >
> > > "babakrezai@gmail.com" wrote:
> > >
> > >> I have this weird thing going on where after a Windows Update I have 2
> > >> Icons for the same account on the login screen, I only have the one
> > >> account and clicking either one will take me to the same one. If it
> > >> helps I have a Fujitsu laptop.
> > >>
> > >> Bob
> > >>
> > >>
> >

Amiga

You need to contact the maker of the computer you are using for instructions
on reinstalling the OmniPass software.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"AMIGA 1200" <AMIGA 1200@discussions.microsoft.com> wrote in message
news:AFE1A608-2129-45C8-BF10-2C97A62FE0D3@microsoft.com...
> Sorry but if you have only the restore cd ? how can u reinstall th
> omnipass ?
> Is not possibile to make a fix ?
>
> "babakrezai@gmail.com" wrote:
>
>> I have this weird thing going on where after a Windows Update I have 2
>> Icons for the same account on the login screen, I only have the one
>> account and clicking either one will take me to the same one. If it
>> helps I have a Fujitsu laptop.
>>
>> Bob
>>
>>

I got double icons, 2 for standard and 2 for admin after Windows Home and
Student installed. What's interesting is that if put computer in hibernate
or sleep and I open, double standard icon appears and says locked. Finger
swipe shows and then I am in. Called Lenovo and said omnipass is Softex
program and installed by them. Here we go round and round. I am a novice
and not willing to take too many risks.

"Ronnie Vernon MVP" wrote:

> Amiga
>
> You need to contact the maker of the computer you are using for instructions
> on reinstalling the OmniPass software.
>
> --
>
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
>
>
> "AMIGA 1200" <AMIGA 1200@discussions.microsoft.com> wrote in message
> news:AFE1A608-2129-45C8-BF10-2C97A62FE0D3@microsoft.com...
> > Sorry but if you have only the restore cd ? how can u reinstall th
> > omnipass ?
> > Is not possibile to make a fix ?
> >
> > "babakrezai@gmail.com" wrote:
> >
> >> I have this weird thing going on where after a Windows Update I have 2
> >> Icons for the same account on the login screen, I only have the one
> >> account and clicking either one will take me to the same one. If it
> >> helps I have a Fujitsu laptop.
> >>
> >> Bob
> >>
> >>
>

Maureen

If I were you, I would tell Lenovo that either they give you a way to fix
the computer they sold you or they can take it back and refund your money.
Softex may make the software, but Lenovo installed it and set it up.

--

Ronnie Vernon
Microsoft MVP
Windows Shell/User


"Maureen" <Maureen@discussions.microsoft.com> wrote in message
news:3A254B6C-8CEF-40A8-971D-33FEA8399B5D@microsoft.com...
>I got double icons, 2 for standard and 2 for admin after Windows Home and
> Student installed. What's interesting is that if put computer in
> hibernate
> or sleep and I open, double standard icon appears and says locked. Finger
> swipe shows and then I am in. Called Lenovo and said omnipass is Softex
> program and installed by them. Here we go round and round. I am a novice
> and not willing to take too many risks.
>
> "Ronnie Vernon MVP" wrote:
>
>> Amiga
>>
>> You need to contact the maker of the computer you are using for
>> instructions
>> on reinstalling the OmniPass software.
>>
>> --
>>
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Shell/User
>>
>>
>> "AMIGA 1200" <AMIGA 1200@discussions.microsoft.com> wrote in message
>> news:AFE1A608-2129-45C8-BF10-2C97A62FE0D3@microsoft.com...
>> > Sorry but if you have only the restore cd ? how can u reinstall th
>> > omnipass ?
>> > Is not possibile to make a fix ?
>> >
>> > "babakrezai@gmail.com" wrote:
>> >
>> >> I have this weird thing going on where after a Windows Update I have 2
>> >> Icons for the same account on the login screen, I only have the one
>> >> account and clicking either one will take me to the same one. If it
>> >> helps I have a Fujitsu laptop.
>> >>
>> >> Bob
>> >>
>> >>
>>

I called Lenovo and it is Softex software. IBM said I could send computer
back to them and they would restore it to original factory condition. I
really do not want to do that. What do you think? Is this that big of a
deal? I have learned a lot from this site and I am going to uninstall the
many trial programs I have to see if that makes a difference.

"Maureen" wrote:

> I got double icons, 2 for standard and 2 for admin after Windows Home and
> Student installed. What's interesting is that if put computer in hibernate
> or sleep and I open, double standard icon appears and says locked. Finger
> swipe shows and then I am in. Called Lenovo and said omnipass is Softex
> program and installed by them. Here we go round and round. I am a novice
> and not willing to take too many risks.
>
> "Ronnie Vernon MVP" wrote:
>
> > Amiga
> >
> > You need to contact the maker of the computer you are using for instructions
> > on reinstalling the OmniPass software.
> >
> > --
> >
> > Ronnie Vernon
> > Microsoft MVP
> > Windows Shell/User
> >
> >
> > "AMIGA 1200" <AMIGA 1200@discussions.microsoft.com> wrote in message
> > news:AFE1A608-2129-45C8-BF10-2C97A62FE0D3@microsoft.com...
> > > Sorry but if you have only the restore cd ? how can u reinstall th
> > > omnipass ?
> > > Is not possibile to make a fix ?
> > >
> > > "babakrezai@gmail.com" wrote:
> > >
> > >> I have this weird thing going on where after a Windows Update I have 2
> > >> Icons for the same account on the login screen, I only have the one
> > >> account and clicking either one will take me to the same one. If it
> > >> helps I have a Fujitsu laptop.
> > >>
> > >> Bob
> > >>
> > >>
> >

I read that this was caused by a conflict with Norton and a Windows update.
The solution is to uninstall and re-install the Softex (Omnipass) software.

First, of course, make sure you have the Softex install program on your
restore disk. Mine was under the driver directory, fingerprint software.
Second, backup your Omnipass profile so you can restore it after
reinstallation. This is accessed through the Enrollment Wizard.

Worked for me.

HTH
__
Tom

"Maureen" wrote:

> I called Lenovo and it is Softex software. IBM said I could send computer
> back to them and they would restore it to original factory condition. I
> really do not want to do that. What do you think? Is this that big of a
> deal? I have learned a lot from this site and I am going to uninstall the
> many trial programs I have to see if that makes a difference.
>
> "Maureen" wrote:
>
> > I got double icons, 2 for standard and 2 for admin after Windows Home and
> > Student installed. What's interesting is that if put computer in hibernate
> > or sleep and I open, double standard icon appears and says locked. Finger
> > swipe shows and then I am in. Called Lenovo and said omnipass is Softex
> > program and installed by them. Here we go round and round. I am a novice
> > and not willing to take too many risks.
> >
> > "Ronnie Vernon MVP" wrote:
> >
> > > Amiga
> > >
> > > You need to contact the maker of the computer you are using for instructions
> > > on reinstalling the OmniPass software.
> > >
> > > --
> > >
> > > Ronnie Vernon
> > > Microsoft MVP
> > > Windows Shell/User
> > >
> > >
> > > "AMIGA 1200" <AMIGA 1200@discussions.microsoft.com> wrote in message
> > > news:AFE1A608-2129-45C8-BF10-2C97A62FE0D3@microsoft.com...
> > > > Sorry but if you have only the restore cd ? how can u reinstall th
> > > > omnipass ?
> > > > Is not possibile to make a fix ?
> > > >
> > > > "babakrezai@gmail.com" wrote:
> > > >
> > > >> I have this weird thing going on where after a Windows Update I have 2
> > > >> Icons for the same account on the login screen, I only have the one
> > > >> account and clicking either one will take me to the same one. If it
> > > >> helps I have a Fujitsu laptop.
> > > >>
> > > >> Bob
> > > >>
> > > >>
> > >

Is there anything detrimental in leaving the 2 icons as is? At this time, its
too much work to bother with installing and uninstalling programs, but I will
if it causes issues such as increase bluescreen errors and stuff.

Also, what exactly does OMNIPASS do? Do I need it? Can I not use
fingerprinting without this program?

"babakrezai@gmail.com" wrote:

> I have this weird thing going on where after a Windows Update I have 2
> Icons for the same account on the login screen, I only have the one
> account and clicking either one will take me to the same one. If it
> helps I have a Fujitsu laptop.
>
> Bob
>
>