I have a new HP Pavilion dv6200 CTO Notebook, and does not consistantly sleep
or hibernate correctly. The Error message from Vista Business OS (32 bit) is:
Windows has recovered from an unexpected shutdown
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional information about the problem:
OS Version: 6_0_6000
Service Pack: 0_0
Files that help describe the problem:
There is the option to click on a button to find a solution, but there is
never a solution found.
After reading the threads in this discussion group on this TOPIC (Windows
has recovered from an unexpected shutdown), I tried what was suggested and
disabled automatic reboot to hone in on the problem.
Now I see that the issue is on SHUTDOWN.... It is failing to Shutdown
correctly, and a blue screen pops up.... I received the following message:
A problem has been detected and Windows has been shut down to prevent damage
to your computer.
It this is the first time your've seen this Stop error screen, restart your
computer. If this screen appears again, follow these stesps:
Check to make sure any new hardware or software is properly installed. If
this is a new installation, ask your hardware or software manufacturer for
any windows updates you might need.
If problems conintue, disable or remove any newly installed hardware or
software. Disable BIOS memory options such as caching or shadowing, If you
need to use safe Mode to remove or disable components, restart your computer,
press F8 to select Advanced Startup Options, and then select Safe Mode.
***STOP: 0x0000009F (0x00000003, 0x85066030, 0x86C163D0, 0x85259988)
Collecting Data for crash dump ...
Initializing disk for crash dump ...
Beginning dump of physical memory.
Dumping physical memory to disk: 100
Physical memory dump complete.
Contact your system admin or technical support for for further assistance.
So the issue appears to be with Shutdown, and explains why it has NOT
shutdown correctly from the beginning....
Anybody have any ideas about the cause and solution for this?