This program keeps running in the background, taking up an enormous chunk of
memory, and I'm constantly getting an error message that this program has
stopped working and will shut down, Windows will look for a solution etc.
What's going on here? Can I just delete this complete annoyance or do I need
it to run DVDs?
It was either supplied with the computer or was installed intentionally. It
is not part of Vista. You can open the program to see if there are any
options/preferences to turn off the auto-start. Turn them off so it doesn't
run when you boot the computer.
--
Regards,
Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)
"Rich" <Rich@discussions.microsoft.com> wrote in message
news:22D28733-5A26-4761-9729-9FAE6E5ABCF2@microsoft.com...
> This program keeps running in the background, taking up an enormous chunk
> of
> memory, and I'm constantly getting an error message that this program has
> stopped working and will shut down, Windows will look for a solution etc.
> What's going on here? Can I just delete this complete annoyance or do I
> need
> it to run DVDs?
"Rich" <Rich@discussions.microsoft.com> wrote in message
news:22D28733-5A26-4761-9729-9FAE6E5ABCF2@microsoft.com...
> This program keeps running in the background, taking up an enormous chunk
> of
> memory, and I'm constantly getting an error message that this program has
> stopped working and will shut down, Windows will look for a solution etc.
> What's going on here? Can I just delete this complete annoyance or do I
> need
> it to run DVDs?
Sounds like crapware installed by the OEM of your PC. (Dell, Gateway,
Compaq, whoever...)
Depends on which version of Vista you have as to whether you can uninstall
your crapware cinema player and use native Vista tools instead. What version
of Vista do you have? (Basic, Premium, Business, Ultimate?)
Lang
"Lang Murphy" <lang_murphy@hotmail.com> wrote in message
news:4D312509-D3AA-4170-A7D8-0D9894EE50FC@microsoft.com...
> "Rich" <Rich@discussions.microsoft.com> wrote in message
> news:22D28733-5A26-4761-9729-9FAE6E5ABCF2@microsoft.com...
>> This program keeps running in the background, taking up an enormous chunk
>> of
>> memory, and I'm constantly getting an error message that this program has
>> stopped working and will shut down, Windows will look for a solution etc.
>> What's going on here? Can I just delete this complete annoyance or do I
>> need
>> it to run DVDs?
>
>
> Sounds like crapware installed by the OEM of your PC. (Dell, Gateway,
> Compaq, whoever...)
>
> Depends on which version of Vista you have as to whether you can uninstall
> your crapware cinema player and use native Vista tools instead. What
> version of Vista do you have? (Basic, Premium, Business, Ultimate?)
I'd recommend that anyone who bought a PC from any of
the vendor you mentioned to immediately wipe the system
and build it from scratch with just Vista and then add extra
software only on an as needed basis.
I did it with my Dell and it made a massive difference
to the way it performed with the additional bonus
of getting to knowing my system better.
Thanks much everyone - it's a Dell XPS M1210 laptop, with Vista Home premium.
That program doesn't show up when I look in the programs / delete programs
functions. There is a folder in the Programs files which contains an
application extension cldsc.dll - that's about it. So I'm not even sure how
to get rid of it really!
"Lang Murphy" wrote:
> "Rich" <Rich@discussions.microsoft.com> wrote in message
> news:22D28733-5A26-4761-9729-9FAE6E5ABCF2@microsoft.com...
> > This program keeps running in the background, taking up an enormous chunk
> > of
> > memory, and I'm constantly getting an error message that this program has
> > stopped working and will shut down, Windows will look for a solution etc.
> > What's going on here? Can I just delete this complete annoyance or do I
> > need
> > it to run DVDs?
>
>
> Sounds like crapware installed by the OEM of your PC. (Dell, Gateway,
> Compaq, whoever...)
>
> Depends on which version of Vista you have as to whether you can uninstall
> your crapware cinema player and use native Vista tools instead. What version
> of Vista do you have? (Basic, Premium, Business, Ultimate?)
>
> Lang
>
"Julian" <Julianlzb87@gmail.com> wrote in message
news:D74DDBA6-2BE9-42F6-B9EC-5B299483F21E@microsoft.com...
>
>
> "Lang Murphy" <lang_murphy@hotmail.com> wrote in message
> news:4D312509-D3AA-4170-A7D8-0D9894EE50FC@microsoft.com...
>> "Rich" <Rich@discussions.microsoft.com> wrote in message
>> news:22D28733-5A26-4761-9729-9FAE6E5ABCF2@microsoft.com...
>>> This program keeps running in the background, taking up an enormous
>>> chunk of
>>> memory, and I'm constantly getting an error message that this program
>>> has
>>> stopped working and will shut down, Windows will look for a solution
>>> etc.
>>> What's going on here? Can I just delete this complete annoyance or do I
>>> need
>>> it to run DVDs?
>>
>>
>> Sounds like crapware installed by the OEM of your PC. (Dell, Gateway,
>> Compaq, whoever...)
>>
>> Depends on which version of Vista you have as to whether you can
>> uninstall your crapware cinema player and use native Vista tools instead.
>> What version of Vista do you have? (Basic, Premium, Business, Ultimate?)
>
> I'd recommend that anyone who bought a PC from any of
> the vendor you mentioned to immediately wipe the system
> and build it from scratch with just Vista and then add extra
> software only on an as needed basis.
>
> I did it with my Dell and it made a massive difference
> to the way it performed with the additional bonus
> of getting to knowing my system better.
Just curious... but how did you build your Dell from scratch... have a
retail CD?
Thanks,
Lang
"Rich" <Rich@discussions.microsoft.com> wrote in message
news:E62681C9-7A75-49C3-9AC9-10A6EE573B32@microsoft.com...
> Thanks much everyone - it's a Dell XPS M1210 laptop, with Vista Home
> premium.
> That program doesn't show up when I look in the programs / delete programs
> functions. There is a folder in the Programs files which contains an
> application extension cldsc.dll - that's about it. So I'm not even sure
> how
> to get rid of it really!
>
> "Lang Murphy" wrote:
>
>> "Rich" <Rich@discussions.microsoft.com> wrote in message
>> news:22D28733-5A26-4761-9729-9FAE6E5ABCF2@microsoft.com...
>> > This program keeps running in the background, taking up an enormous
>> > chunk
>> > of
>> > memory, and I'm constantly getting an error message that this program
>> > has
>> > stopped working and will shut down, Windows will look for a solution
>> > etc.
>> > What's going on here? Can I just delete this complete annoyance or do I
>> > need
>> > it to run DVDs?
>>
>>
>> Sounds like crapware installed by the OEM of your PC. (Dell, Gateway,
>> Compaq, whoever...)
>>
>> Depends on which version of Vista you have as to whether you can
>> uninstall
>> your crapware cinema player and use native Vista tools instead. What
>> version
>> of Vista do you have? (Basic, Premium, Business, Ultimate?)
>>
>> Lang
>>
When you receive the error msg, does it just read "cldsc.dll has stopped
responding..." or does it list a different program? Dll's are generally
loaded by other programs. And whichever program is loading that dll is what
you have to prevent from starting. Could be that that dll performs a
specific task within the calling program and if you can figure out what that
task is, and disable it within the program, you might stop seeing the errors
and problems you've recently experienced. You can right click on the dll
file and check out properties. The details tab may even disclose the purpose
of the dll (like "DVD load watcher" or something like that... then you'd
know it's a program to monitor when DVD's are mounted and then it would call
the Cinema program to open the DVD, instead of Windows Media Player. Not
saying that's what it is though...) Assuming the error msg is for the
"parent" program and not the DLL, if you can determine what the dll's
supposed to be doing, then maybe you can try to disable that capability from
within the parent program. Long shot... and maybe not worth the effort..
And... you're saying the Cinema player doesn't show up in Add/Remove
programs?
Hmm... and, lastly, you can check to see if it's being started as a
service... Open Task Manager and see if it shows up as a process or a
service. If it's running as a service you can click on the Services button
in the lower right corner of the services tab in Task Manager and when the
services window opens, find the service and set its startup type to
disabled. Then Stop the service. But I'd guess that dll is being called by
the cinema player when it is automatically started... but, again, that's
just a guess.
Good luck. Let us know how you fare.
Lang
"Lang Murphy" <lang_murphy@hotmail.com> wrote in message
news:6CAEA3CE-8F5E-4619-A1AF-7A424387F4E0@microsoft.com...
> "Julian" <Julianlzb87@gmail.com> wrote in message
> news:D74DDBA6-2BE9-42F6-B9EC-5B299483F21E@microsoft.com...
>>
>>
>> "Lang Murphy" <lang_murphy@hotmail.com> wrote in message
>> news:4D312509-D3AA-4170-A7D8-0D9894EE50FC@microsoft.com...
>>> "Rich" <Rich@discussions.microsoft.com> wrote in message
>>> news:22D28733-5A26-4761-9729-9FAE6E5ABCF2@microsoft.com...
>>>> This program keeps running in the background, taking up an enormous
>>>> chunk of
>>>> memory, and I'm constantly getting an error message that this program
>>>> has
>>>> stopped working and will shut down, Windows will look for a solution
>>>> etc.
>>>> What's going on here? Can I just delete this complete annoyance or do I
>>>> need
>>>> it to run DVDs?
>>>
>>>
>>> Sounds like crapware installed by the OEM of your PC. (Dell, Gateway,
>>> Compaq, whoever...)
>>>
>>> Depends on which version of Vista you have as to whether you can
>>> uninstall your crapware cinema player and use native Vista tools
>>> instead. What version of Vista do you have? (Basic, Premium, Business,
>>> Ultimate?)
>>
>> I'd recommend that anyone who bought a PC from any of
>> the vendor you mentioned to immediately wipe the system
>> and build it from scratch with just Vista and then add extra
>> software only on an as needed basis.
>>
>> I did it with my Dell and it made a massive difference
>> to the way it performed with the additional bonus
>> of getting to knowing my system better.
>
>
> Just curious... but how did you build your Dell from scratch... have a
> retail CD?
No, I have a Dell Windows Vista HP reinstall DVD.
It may have some bloatware built into it but even if it does
the bloat is not automatically reinstalled during the
Vista build process.
(perhaps it is if you follow the install procedure to the bitter end
but I stopped at the point where just Vista was up.)
Dell supplied other CDs with extra stuff.
ps. I'm a UK customer so I can't comment on whether
Dell supplied other regions customers with a similar disk.
"Julian" <Julianlzb87@gmail.com> wrote in message
news:FE60BFFF-4D27-4352-9DBA-0C522CC28C72@microsoft.com...
>
>
> "Lang Murphy" <lang_murphy@hotmail.com> wrote in message
> news:6CAEA3CE-8F5E-4619-A1AF-7A424387F4E0@microsoft.com...
>> "Julian" <Julianlzb87@gmail.com> wrote in message
>> news:D74DDBA6-2BE9-42F6-B9EC-5B299483F21E@microsoft.com...
>>>
>>>
>>> "Lang Murphy" <lang_murphy@hotmail.com> wrote in message
>>> news:4D312509-D3AA-4170-A7D8-0D9894EE50FC@microsoft.com...
>>>> "Rich" <Rich@discussions.microsoft.com> wrote in message
>>>> news:22D28733-5A26-4761-9729-9FAE6E5ABCF2@microsoft.com...
>>>>> This program keeps running in the background, taking up an enormous
>>>>> chunk of
>>>>> memory, and I'm constantly getting an error message that this program
>>>>> has
>>>>> stopped working and will shut down, Windows will look for a solution
>>>>> etc.
>>>>> What's going on here? Can I just delete this complete annoyance or do
>>>>> I need
>>>>> it to run DVDs?
>>>>
>>>>
>>>> Sounds like crapware installed by the OEM of your PC. (Dell, Gateway,
>>>> Compaq, whoever...)
>>>>
>>>> Depends on which version of Vista you have as to whether you can
>>>> uninstall your crapware cinema player and use native Vista tools
>>>> instead. What version of Vista do you have? (Basic, Premium, Business,
>>>> Ultimate?)
>>>
>>> I'd recommend that anyone who bought a PC from any of
>>> the vendor you mentioned to immediately wipe the system
>>> and build it from scratch with just Vista and then add extra
>>> software only on an as needed basis.
>>>
>>> I did it with my Dell and it made a massive difference
>>> to the way it performed with the additional bonus
>>> of getting to knowing my system better.
>>
>>
>> Just curious... but how did you build your Dell from scratch... have a
>> retail CD?
>
> No, I have a Dell Windows Vista HP reinstall DVD.
> It may have some bloatware built into it but even if it does
> the bloat is not automatically reinstalled during the
> Vista build process.
> (perhaps it is if you follow the install procedure to the bitter end
> but I stopped at the point where just Vista was up.)
> Dell supplied other CDs with extra stuff.
> ps. I'm a UK customer so I can't comment on whether
> Dell supplied other regions customers with a similar disk.
>
Ah... OK... interesting... I would very much wish to see detailed work
instructions on how to reinstall Vista on a Dell PC without getting the
"bloat." (Never mind that others will respond that Vista itself is bloat...
yawn...)
And I understand that the UK DVD may be set up differently than what we get
here in the US.
At any rate, I applaud your ability to reinstall Vista without the crapware.
Good on ya!
Lang
Finally a forum that helped me out. After reading the replies I was
able to determine that the culprit file for me was PCMService.exe and
that it was part of Dell's MediaDirect. Since I have the Windows Media
Center with Vista I am pretty sure I do NOT need the Dell Media Direct,
but I am hoping some of you more knowledgable folks can confirm that
BEFORE I uninstall Dell Media Direct.
--
daveNpocket
I had the same problem...but how can u uninstall media direct?I have
dell xpsm1710..i hate that program...use something like 240mb of ram...
--
JackSanti
Member
how do I find out what other crapware is intalled on my vista dell inspiron 1420? If I don't need it I don't want it. I deleted the Media Direct ... for the cyberlink pwercinema resident problem. but I still have only half of the C: drive available as free space. It still starts up rather slowly ...
Sounds like crapware installed by the OEM of your PC. (Dell, Gateway,
Compaq, whoever...)
Depends on which version of Vista you have as to whether you can uninstall
your crapware cinema player and use native Vista tools instead. What version
of Vista do you have? (Basic, Premium, Business, Ultimate?)
Lang
Thx,
Jenn
Posting Permissions
Reply With Quote
Bookmarks