Results 1 to 7 of 7

Thread: Unable to connect to shared printer from Vista, but XP okay

  1. #1
    Quitch Guest

    Unable to connect to shared printer from Vista, but XP okay

    I have an HP DeskJet 6540 shared via a US Robotics US809108 ADSL router at
    address http://192.168.1.1:1631/printers/My_Printer. I can connect to the
    printer, and print successfully from a Windows XP machine, yet when I try to
    connect to the same address from Windows Vista I am told:

    "Windows cannot connect to the printer. Make sure that you have typed the
    name correctly, and that the printer is connected to the network."

    Adding it as a local printer and then assigning the port
    http://192.168.1.1:1631/printers/My_Printer doesn't work either, test prints
    just sit in the queue.

  2. #2
    Alan Morris [MSFT] Guest

    Re: Unable to connect to shared printer from Vista, but XP okay

    I assume the router is also your print server device.

    Adding this after the network printer search page, Not on the list, Select
    printer by name


    enter the URL information in the dialog.

    Is the "My Printer" a US Robotics requirement?

  3. #3
    Quitch Guest

    Re: Unable to connect to shared printer from Vista, but XP okay

    Thanks for the reply.

    The steps you posted are what I have tried and lead to the error I posted. I
    also tried changing the name to Printer to remove the underscore in case that
    caused a problem, but no joy.

    The router is indeed the print server too. It registers the printer as Ready
    and from the XP machine last night I printed off a manual without problems.

    I should also note that the failure is almost instantaneous, rather than a
    long timeout.

  4. #4
    Alan Morris [MSFT] Guest

    Re: Unable to connect to shared printer from Vista, but XP okay

    the print server support another protocol like LPR or Raw rather than http?

  5. #5
    Quitch Guest

    Re: Unable to connect to shared printer from Vista, but XP okay

    No, it simply allows you to give a name and description to the printer and
    provides you the HTTP link for it. No additional configuration is provided
    for.

  6. #6
    Alan Morris [MSFT] Guest

    Re: Unable to connect to shared printer from Vista, but XP okay

    Okay, but are other print protocols documented in the manual other than
    http?

  7. #7
    royik Guest
    I have the same problem.
    no other protocol are mentioned.
    what should I do? (on XP it worked fine, It had only http address... I don't need use LPR/RAW protocols.)

Similar Threads

  1. Replies: 5
    Last Post: 23-12-2010, 03:07 PM
  2. maximum number of clients can connect to a shared printer within the network
    By take__me__away in forum Networking & Security
    Replies: 4
    Last Post: 24-09-2009, 09:07 AM
  3. Vista print problem with shared XP printer
    By Ken Varn in forum Vista Help
    Replies: 5
    Last Post: 17-11-2008, 06:29 AM
  4. Can't Connect To Shared Printer
    By Huge B. in forum Windows Server Help
    Replies: 3
    Last Post: 16-07-2008, 08:05 AM
  5. Vista Home Basic cannot connect to a shared XP HP 1000 printer
    By Bigga Lexx in forum Windows Vista Network
    Replies: 2
    Last Post: 06-02-2008, 10:25 AM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,714,162,238.43345 seconds with 16 queries