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| Tags: stopped |
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#1
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| "Windows Explorer has stopped working" message
soon as the above message appears, I cannot click on anything on the desktop. Right click any icon nothing happens. Details of the message/problems as stated:- AppCrash Explorer.Exe Faulty module name:- afkvvy.dll_unloaded When I close the above message box, it will disappear and reappear. During the momentarily disappearance, I can click the icon and say right vlick the icon it will give a dialog box. When I boot in save mode, pc will hang once the message appears and it will appear even before we can see the 4 :safe mode" words at the corners. Something must have been installed into the pc which I have no idea. Any idea then how can I fix this problem, thanks |
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#2
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| Re: "Windows Explorer has stopped working" message
A Google for "afkvvy.dll" brings me nothing. This could mean that the file belongs to malware or it could mean that the file belongs to something legitimate that just isn't working. Since I don't know anything about your computer and how Vista was installed (by you as an upgrade, clean install, preinstalled on new computer), I can't guess. So, what is the virus/malware status of the computer? If you think it is clean, what antivirus/antispyware programs did you use to determine this? If the machine is clean, then you can do some clean-booting troubleshooting to see what is starting with Windows and causing the problem: How to perform a clean boot in Vista and XP - http://support.microsoft.com/kb/331796 |
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#3
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| Re: "Windows Explorer has stopped working" message
hi , -- this has happened to me also ,it seemed to be a compatibility problem with a downloaded program in my case. The only chance you've got is to do a system restore from startup.If you are using nav2007 you wont be able to do this without disabling norton first , you can do this using safe mode with command prompt ihave all details from norton if needed hope this helps martyb |
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#4
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| Re: "Windows Explorer has stopped working" message
Reading from other's posts and did a Superantispyware scan and deleted whatever the outcome. Upon boot up, now the message is the "Internet explorer is not working" and the fault module is "stackhash.dll" which cannot be clean by spybot. I try to run housecall but it will not allow me to download the definitions and "zero' finding. |
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#5
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| Re: "Windows Explorer has stopped working" message
What's the current fault information present for the current crash in the Problem Reports and Solutions center? http://zachd.com/pss/pss.html#bucket |
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