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Thread: Vista will not wake up from sleep mode

  1. #1
    T&V Seitz Guest

    Vista will not wake up from sleep mode

    Vista will go into sleep mode Ok, and initially I was able to get it to
    recover from sleep mode properly. Then I added an additional gig of ram,
    for a total of 2. I have an Acer ase 380 PC. After adding the ram, the PC
    will no longer recover from sleep, neither mouse nor video comes back on.

    Any ideas would be appreciated

  2. #2
    John Hanley Guest
    I am also having similar problems with Vista sleep. I bought the HP
    Pavilion computer on May 25, and sleep worked until June 13, not aware what
    might have changed. Mine will not wake up properly either; the screen is
    dark, and the keyboard and mouse inoperative. It will (after a few minutes)
    give the BSOD, then reboot itself. I have unchecked and changed many things
    as suggested in various forums, but no permanent solution. I am doing
    without (i.e. not permitted it to go to sleep & turning it off totally for
    overnight).

    Has Microsoft come up with a solution for this yet? Shutting down everytime
    I leave the computer just isn't realistic with the number of times I get on
    and off of it. The manufacturer has not been any help yet.

    Someone told me that they had the same problems and replaced their power
    source and now it works fine. My manufacturer has not recommended that yet.
    None of the tech people we talked about seemed to have heard about the
    problem even though there are hundreds of threads on the internet about it.

    I have exactly the same problem as John Hanley T V Seitz with a compaq
    presario C714NR, After i upgraded the RAM from 1 GB to 2GB, sleep mode
    doesn't revive and sometimes does an awkward improper shutdown. HP
    customer support suggested that i need more compatible (MORE $$$$$ RAM)
    to solve the problem..and they're just being annoying without
    understanding the problem. I hope one of you guys come up with a
    solution. Philip and Jackie,,,the problem u're addressing is for
    encountering this problem when u're using a USB mouse. Not the original
    issue posted

    I have a similar problem. When my PC goes into sleep mode it disables the
    keyboard and mouse so I have no way to get it out of sleep mode. A hard
    reboot wakes it up, but this is not healthy operation. I have run all updates
    but no progress on this issue. Any suggestions?

    Same here:

    Acer 5100
    Vista Ultimate x64
    4 Gigs Ram
    ATI Radeon Mobility Xpress 1100

    Originally I had problems with XP and x32 video messing up after waking
    up from Sleep mode. I fixed the problem with updated video drivers.
    Now I'm using the most current 8.1 Catalyst drivers, and still no
    wakey-wakey.

    I was having the same problem - i.e. Vista would go into sleep mode and not wake up - have to do a hard restart.

    The additional problem for me was that I use my computer to record television shows via the Media Center. The temporary solution I suggest (though not very energy efficient) is to go to: Control Panel -> Hardware and Sound -> Power Options and on the left bar click "Change when the computer sleeps" and choose "Never" in the pull down menu.

    The first solution to this problem was posted about a year ago. I offered an alternative (albeit somewhat prosaic) solution. Michael, let's let the forum users decide whose post is more useful... Yours or mine.

    I just started having a similar problem after the latest Vista update
    to my Dell Insiron 530. Turns out if I hit ctr/alt/delete and then when
    the sceen comes up with the action to take options I just hit cancel the
    computer comes back to life. An easy enough fix so I'm not bothered by
    the situation. However, I wish Microsoft would do a better job of
    debugging their updates. I usually have a weird problem or two come up
    after each update.

  3. #3
    Phillip Schulte Guest
    I have an HP and its giving me the same problem...I am tired of turning my
    computer off and on to get it out of sleep mode. I hope Microsoft fixes this
    problem soon. I will continue to search the internet to see if anybody else
    has been able to resolve this problem.

    The URL you referenced is no longer valid. Would you be able to post
    your solution?

    I copied this from the below link. I hope this helps you...If not, you might
    have to turn off sleep mode altogether.
    http://support.microsoft.com/kb/930091

    A Windows Vista-based computer does not resume from sleep mode if you move
    or click a USB mouse as the computer is entering sleep mode
    View products that this article applies to.
    Article ID : 930091
    Last Review : March 15, 2007
    Revision : 1.4
    SYMPTOMS
    Consider the following scenario. You have a universal serial bus (USB) mouse
    connected to a Windows Vista-based computer. You move or click the mouse as
    the computer is entering sleep mode. Then, after the computer has entered
    sleep mode, you try to resume the computer by using the mouse or by pressing
    a key on the keyboard. In this scenario, the computer stops responding
    (hangs) at a black screen.
    Back to the top

    CAUSE
    This issue occurs because some USB mouse devices do not work correctly with
    sleep mode in Windows Vista.
    Back to the top

    RESOLUTION
    To resolve this issue, follow these steps:
    1. Click Start, type device in the Start Search box, and then click Device
    Manager in the Programs list.
    2. In the User Account Control dialog box, click Continue.
    3. In Device Manager, expand Mice and other pointing devices.
    4. Right-click the USB mouse, and then click Properties.
    5. Click the Power Management tab.
    6. Click to clear the Allow this device to wake the computer check box, and
    then click OK.

  4. #4
    Blackadder XVII Guest
    Best thing to do for the moment is to disable sleep in the power settings.

    I'm running a $4000 Asus computer with the works and that was the only
    current working solution.

    Have to wait until MS, Nvidia and Intel etc... get together and figure it
    out.

    I have a Dell Studio 1535. The problem regarding a slow wake up seems
    to vanish when the wifi button is switched to off before raising the
    lid. Strange but it works.

    Likewise, I am frustrated. I have a brand new HP Pavilion Slimline
    Desktop and it will go to sleep and not wake up. HP support has
    suggested lots of things to try and so far none has worked. Microsoft
    does not seem very concerned or eager to help. I have disabled sleep
    mode until someone can find a solution.

    Actually just the opposite worked for me. I have an ACER Aspire 5920G,
    and it started to sleep and wake up properly after I changed the
    Hybrid Sleep setting to ON.

    Gotta look up what hybrid sleep means...

  5. #5
    wunderklicken Guest
    After reading post after post of people experiencing the same Vista
    Sleep - no wake up issue - I was really sad. Just got a new Compaq
    Presario running Vista today for the kids. One of the bonuses was
    upgrading to a PC that WOULD sleep!

    Anyway, in despair I clicked around and here's what fixed it (for now
    anyway)

    Go to Control Panel
    System Maintenance
    Power Options
    Click on "Change Advanced Power Settings"
    Expand +Sleep
    Expand +Allow Hybrid Sleep
    Change this to "OFF"

    I have no idea what Hybrid Sleep is - really don't want to know. All I
    know is that now when you put the PC to sleep - the thing sleeps and the
    power button changes to the expected orange color.

    I can wake the PC up by pushing the sleep button or by pressing any
    key. The mouse doesn't seem to wake it up (its a tablet so maybe
    there's a thing going on there). But I can live with that compromise.

  6. #6
    Bob Guest

    Re: Vista will not wake up from sleep mode

    Are you using a wireless keyboard and mouse?

  7. #7
    Join Date
    Jul 2010
    Posts
    1

    Re: Vista will not wake up from sleep mode

    I read Bob's post on 21-02-2010, "Re: Vista will not wake up from sleep mode" in which he asks about a wireless mouse. I am using a wireless mouse and it works to wake up from sleep most of the time but if not I have to do a manual power off and reboot.

  8. #8
    Shenan Stanley Guest

    Re: Vista will not wake up from sleep mode

    Okay. Thanks for sharing?

    Wondering what that was all about? You are probably not alone:
    http://groups.google.com/group/micro...57973ff4fe604/

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