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#1
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| OS stopped working
after about 10 minutes of my computer running it powers off, there is no warning, for about 1 second i get a blue screen, then its like there is a power cut and it just cuts out, then when i start my computer back up i checked the log and all it says is "OS stopped working" please if you have any info i would be greatful thanks |
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#2
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| Re: OS stopped working
Jack presented the following explanation : > after about 10 minutes of my computer running it powers off, there is > no warning, for about 1 second i get a blue screen, then its like > there is a power cut and it just cuts out, then when i start my > computer back up i checked the log and all it says is "OS stopped > working" please if you have any info i would be greatful > thanks Go to Control Panel > Problem Reports and Solutions > View problem history. See if you can locate the unexpexted shutdown there. Rightclick on it and choose 'View problem details'. Can you post the report here? -- Mamamegs. I reject your reality and substitute my own. (Adam Savage) www.vistabits.nl MSN: _*mamamegs@gmail.com*_ |
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#3
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| Re: OS stopped working
What kind of computer do you have? I have a friend who has Vista installed on a laptop, and his computer was doing something similar. A plain blue screen, and then he'd have to do a hard restart. I believe his issue was some type of overheating. He had a habit of sitting his laptop flat on his desk instead of it being slightly elevated for better air flow. He bought something to prop it up and also some compressed air to clean the laptop's ventilation areas. He said the first time he sprayed the back of the laptop an amazing amount of dust came shooting out the vent. That plain blue screen has stopped occurring, and he's amazed at how much quieter his laptop is, the fan doesn't run all the time and when it does it is usually at the lower speed. If heat is not the issue, maybe it's a video driver or one of your RAM sticks is sick. -Michael * Jack: > after about 10 minutes of my computer running it powers off, there is no > warning, for about 1 second i get a blue screen, then its like there is a > power cut and it just cuts out, then when i start my computer back up i > checked the log and all it says is "OS stopped working" > please if you have any info i would be greatful > thanks |
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#4
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| Re: OS stopped working
Hi Jack-- Precisely what log are you checking that gives you the worthless "OS stopped working" message? Have you tried typing eventvwr.msc in the run box and clicking under Windows Logs on Application and Security and going to the time you're getting the blue screen? Michael has mentioned HDW considerations and temperature. Should the problem be software or a driver then take a look at and try the Ten Ways to Fix Vista BSOD No Boots or Significant Problems. I always suggest running a chkdsk /R first. Type cmd into the search box>rt. click>run as admin>at prompt type chkdsk /r>do you want to run at next start y/n>type y>enter>restart. You may need to deploy one of the 10 ways to fix a Vista BSOD no start: ****Ten Methods to Repair BSOD No Boots or Serious Problems in Windows Vista**** ***Startup Repair and System Restore from the Win Recovery Environment on the DVD*** You can run Startup Repair by putting your Vista DVD in after theanguage screen in setup. You can also run System Restore from the same location. You run the startup repair tool this way (and system restore from here is also sometimes effective): http://support.microsoft.com/kb/925810/en-us How To Run Startup Repair In Vista Ultimate (Multiple Screenshots) http://www.windowsvista.windowsreins...rtup/index.htm Note The computer must be configured to start from a CD or from a DVD. For information about how to configure the computer to start from a CD or from a DVD, see the information that came with the computer. 2. Restart the computer. To do this, click Start, click the arrow next to the Lock button, and then click Restart. This usually means that you enter bios setup by whatever key or keys (sometimes there is more than one key that will do it for your model--go to pc manufacturer site) and configure CD to be first in the boot order (this will allow you to boot from the Vista DVD as well): See for ref: Access/Enter Motherboard BIOS http://www.michaelstevenstech.com/bios_manufacturer.htm Boot Order in Bios (Set Boot from HD 1st) http://www.short-media.com/images/mm...ios/bios03.jpg Note If you cannot restart the computer by using this method, use the power button to turn off the computer. Then, turn the computer back on. 3. Set your language preference, and then click Next. Note In most cases, the startup repair process starts automatically, and you do not have the option to select it in the System Recovery Options menu. 4. Click Repair your computer. 5. In the System Recovery Options dialog box, click the operating system that you want to repair, and then click Next. 6. In the System Recovery Options menu, click Startup Repair to start the repair process. 7. When the repair process is complete, click Finish. Additional References for Startup Repair With Screenshots: How to Use Startup Repair: ***Accessing Windows RE (Repair Environment):*** 1) Insert Media into PC (the DVD you burned) 2) ***You will see on the Vista logo setup screen after lang. options in the lower left corner, a link called "System Recovery Options."*** Screenshot: System Recovery Options (Lower Left Link) http://blogs.itecn.net/photos/liuhui...4/500x375.aspx Screenshot: (Click first option "Startup Repair" http://www.leedesmond.com/images/img...SysRecOpt2.bmp How To Run Startup Repair In Vista Ultimate (Multiple Screenshots) http://www.windowsvista.windowsreins...rtup/index.htm 3) Select your OS for repair. 4) Its been my experience that you can see some causes of the crash from theWin RE feature: You'll have a choice there of using: 1) Startup Repair 2) System Restore 3) Complete PC Restore ___________________ In addition you can use the Bootsect tool to manually repair the boot sector by accessing the command prompt from the DVD or from F8 and typing at the prompt: Bootsect.exe is available from the \Boot\folder of the Windows Vista DVD and can be run from within System Recovery or Windows XP on a dual boot. 1. Use Bootsect.exe to restore the Windows Vista MBR and the boot code that transfers control to the Windows Boot Manager program. To do this, type the following command at a command prompt: Drive:\boot\Bootsect.exe /NT60 All In this command, Drive is the drive where the Windows Vista installation media is located. Note The boot folder for this step is on the DVD drive. 2. Use Bcdedit.exe to manually create an entry in the BCD Boot.ini file for the earlier version of the Windows operating system. To do this, type the following commands at a command prompt. Note In these commands, Drive is the drive where Windows Vista is installed. • Drive:\Windows\system32\Bcdedit /create {ntldr} –d "Description for earlier Windows version" Note In this command, Description for earlier Windows version can be any text that you want. For example, Description for earlier Windows version can be "Windows XP" or "Windows Server 2003". • Drive:\Windows\system32\Bcdedit /set {ntldr} device partition=x: Note In this command, x: is the drive letter for the active partition. • Drive:\Windows\system32\Bcdedit /set {ntldr} path \ntldr • Drive:\Windows\system32\Bcdedit /displayorder {ntldr} –addlast 3. Restart the computer. ____________________________ ******Using the BootRec.exe Tool Using the System Recovery Tool from the Repair link on the DVD after the language choice in the lower left hand corner you can select command prompt and you have the following options: Bootrec.exe (You can use this tool to recover Vista even when you do not receive the error message that is the title of the 2nd linked MSKB below): How to use the Bootrec.exe tool in the Windows Recovery Environment to troubleshoot and repair startup issues in Windows Vista http://support.microsoft.com/kb/927392/en-us Error message when you start Windows Vista: "The Windows Boot Configuration Data file is missing required information" http://support.microsoft.com/kb/927391/en-us _____________________________________________________________ ***Using the F8 Environment or a Repair Install from the DVD:*** See for ref: Access/Enter Motherboard BIOS http://www.michaelstevenstech.com/bios_manufacturer.htm Boot Order in Bios (Set Boot from HD 1st) http://www.short-media.com/images/mm...ios/bios03.jpg Repair Install http://www.microsoft.com/windowsxp/u...ps/doug92.mspx Repair Install (Method 2): http://support.microsoft.com/default.aspx/kb/315341 III Taking Full Advantage of the F8 Options (Windows Advanced Options Menu) by startin gth ePC and tapping F8 once per second: You could also: Think: I have 4 different ways to get back my XP at F8 and try 'em in order. 1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good Configuration Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command Prompt. These methods are outlined in A description of the Safe Mode Boot options in Windows XP/and Vista http://support.microsoft.com/kb/315222/ How to Use System Restore http://bertk.mvps.org/ Frequently Asked Questions Regarding System Restore from MSFT: http://www.microsoft.com/technet/pro.../faqsrwxp.mspx Using System Restore http://tinyurl.com/dvekb System Restore for Windows XP http://www.kellys-korner-xp.com/xp_restore.htm How to start the System Restore tool at a command prompt in Windows XP http://support.microsoft.com/default...b;en-us;304449 Repair Install: (This option has the best chance of succeeding and it preserves everything in your OS--you do not lose anything with this option): Make sure the DVD you have is a Vista DVD Pitfalls: If the DVD came from friend or relative or P2P, you may have problems. P2P besides being illlegal in many countries including the U.S. can be corrupt. If CD came from friend or relative, they may have given you the CD to use but if product key is in use, MSFT is not going to accept it for activation. Make sure you clean the CD carefully using proper cleaning fluid and strokes that radiate from center like spokes on a wheel. Again a repair install has the most likely chance to succeed in XP, (and can work in Vista) but you need to have a Vista DVD. First, in order to do a Repair Install You must boot to the bios setup and position booting from the "CD" first in the boot order--it probably will not say DVD but might. Booting to Bios Setup: For 85% of PC's and all Dells you can tap the F2 key to reach bios setup. How To Enable DVD/CD Rom Support (put CD boot first) in bios setup boot order: http://xphelpandsupport.mvps.org/how..._support_i.htm Screen Shot of bios setup boot order: http://www.poy.net/proxy/bios2.jpg Repair Install Does Not Lose Anything; you may need to try 2-3 times but that's rare. How To Repair Install http://support.microsoft.com/kb/3153...22120121120120 Screen Shot Repair Install http://www.windowsreinstall.com/winx...exfullpage.htm Good luck, CH "Jack" <Jack@discussions.microsoft.com> wrote in message news:F75E7F7A-0553-4DE4-AF77-88F0B7D47719@microsoft.com... > after about 10 minutes of my computer running it powers off, there is no > warning, for about 1 second i get a blue screen, then its like there is a > power cut and it just cuts out, then when i start my computer back up i > checked the log and all it says is "OS stopped working" > please if you have any info i would be greatful > thanks |
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#5
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| Re: OS stopped working
Chad, Chkdsk will not run on an external usb drive on bootup. He can open a CMD prompt and type chkdsk x: /f (x being his usb drive letter) or he can use /r (bad sectors) and f/ (fix) together; chkdsk x: /r /f Using /r will, of course, take longer. Jack, you will probably receive a message in the CMD prompt that says the volume needs to be unmounted (if it is formatted in NTFS) just enter y and hit enter. -Michael * Chad Harris: > Hi Jack-- > > Precisely what log are you checking that gives you the worthless "OS stopped > working" message? Have you tried typing eventvwr.msc in the run box and > clicking under Windows Logs on Application and Security and going to the > time you're getting the blue screen? > > Michael has mentioned HDW considerations and temperature. Should the > problem be software or a driver then take a look at and try the Ten Ways to > Fix Vista BSOD No Boots or Significant Problems. > > I always suggest running a chkdsk /R first. Type cmd into the search box>rt. > click>run as admin>at prompt type chkdsk /r>do you want to run at next start > y/n>type y>enter>restart. > > You may need to deploy one of the 10 ways to fix a Vista BSOD no start: > > ****Ten Methods to Repair BSOD No Boots or Serious Problems in Windows > Vista**** > > ***Startup Repair and System Restore from the Win Recovery Environment on > the DVD*** > > You can run Startup Repair by putting your Vista DVD in after theanguage > screen in setup. You can also run System Restore from the same > location. > > You run the startup repair tool this way (and system restore from here is > also sometimes effective): > > http://support.microsoft.com/kb/925810/en-us > > How To Run Startup Repair In Vista Ultimate (Multiple Screenshots) > http://www.windowsvista.windowsreins...rtup/index.htm > > Note The computer must be configured to start from a CD or from a DVD. For > information about how to configure the computer to start from a CD or from a > DVD, see the information that came with the computer. > 2. Restart the computer. To do this, click Start, click the arrow next to > the Lock button, and then click Restart. > > This usually means that you enter bios setup by whatever key or keys > (sometimes there is more than one key that will do it for your model--go to > pc manufacturer site) and configure CD to be first in the boot order (this > will allow you to boot from the Vista DVD as well): > > See for ref: > Access/Enter Motherboard BIOS > http://www.michaelstevenstech.com/bios_manufacturer.htm > > Boot Order in Bios (Set Boot from HD 1st) > http://www.short-media.com/images/mm...ios/bios03.jpg > > Note If you cannot restart the computer by using this method, use the power > button to turn off the computer. Then, turn the computer back on. > > 3. Set your language preference, and then click Next. > > Note In most cases, the startup repair process starts automatically, and you > do not have the option to select it in the System Recovery Options menu. > > 4. Click Repair your computer. > > 5. In the System Recovery Options dialog box, click the operating system > that you want to repair, and then click Next. > > 6. In the System Recovery Options menu, click Startup Repair to start the > repair process. > > 7. When the repair process is complete, click Finish. > > Additional References for Startup Repair With Screenshots: > > How to Use Startup Repair: > > ***Accessing Windows RE (Repair Environment):*** > > 1) Insert Media into PC (the DVD you burned) > > 2) ***You will see on the Vista logo setup screen after lang. options in the > lower left corner, a link called "System Recovery Options."*** > > Screenshot: System Recovery Options (Lower Left Link) > http://blogs.itecn.net/photos/liuhui...4/500x375.aspx > > Screenshot: (Click first option "Startup Repair" > http://www.leedesmond.com/images/img...SysRecOpt2.bmp > > How To Run Startup Repair In Vista Ultimate (Multiple Screenshots) > http://www.windowsvista.windowsreins...rtup/index.htm > > 3) Select your OS for repair. > > 4) Its been my experience that you can see some causes of the crash from > theWin RE feature: > > You'll have a choice there of using: > > 1) Startup Repair > 2) System Restore > 3) Complete PC Restore > ___________________ > > In addition you can use the Bootsect tool to manually repair the boot sector > by accessing the command prompt from the DVD or from F8 and typing at the > prompt: > > Bootsect.exe is available from the \Boot\folder of the Windows Vista DVD and > can be run from within System Recovery or Windows XP on a dual boot. > > > 1. Use Bootsect.exe to restore the Windows Vista MBR and the boot code that > transfers control to the Windows Boot Manager program. To do this, type the > following command at a command prompt: Drive:\boot\Bootsect.exe /NT60 All > > In this command, Drive is the drive where the Windows Vista installation > media is located. > > Note The boot folder for this step is on the DVD drive. > 2. Use Bcdedit.exe to manually create an entry in the BCD Boot.ini file for > the earlier version of the Windows operating system. To do this, type the > following commands at a command prompt. > > Note In these commands, Drive is the drive where Windows Vista is > installed. • Drive:\Windows\system32\Bcdedit /create {ntldr} –d "Description > for earlier Windows version" > > Note In this command, Description for earlier Windows version can be any > text that you want. For example, Description for earlier Windows version can > be "Windows XP" or "Windows Server 2003". > • Drive:\Windows\system32\Bcdedit /set {ntldr} device partition=x: > > Note In this command, x: is the drive letter for the active partition. > • Drive:\Windows\system32\Bcdedit /set {ntldr} path \ntldr > • Drive:\Windows\system32\Bcdedit /displayorder {ntldr} –addlast > > 3. Restart the computer. > ____________________________ > ******Using the BootRec.exe Tool > > Using the System Recovery Tool from the Repair link on the DVD after the > language choice in the lower left hand corner you can select command prompt > and you have the following options: > > Bootrec.exe (You can use this tool to recover Vista even when you do not > receive the error message that is the title of the 2nd linked MSKB below): > > How to use the Bootrec.exe tool in the Windows Recovery Environment to > troubleshoot and repair startup issues in Windows Vista > > http://support.microsoft.com/kb/927392/en-us > > Error message when you start Windows Vista: "The Windows Boot Configuration > Data file is missing required information" > http://support.microsoft.com/kb/927391/en-us > _____________________________________________________________ > ***Using the F8 Environment or a Repair Install from the DVD:*** > > See for ref: > Access/Enter Motherboard BIOS > http://www.michaelstevenstech.com/bios_manufacturer.htm > > Boot Order in Bios (Set Boot from HD 1st) > http://www.short-media.com/images/mm...ios/bios03.jpg > > Repair Install > http://www.microsoft.com/windowsxp/u...ps/doug92.mspx > > Repair Install (Method 2): > http://support.microsoft.com/default.aspx/kb/315341 > > III Taking Full Advantage of the F8 Options (Windows Advanced Options Menu) > by startin gth ePC and tapping F8 once per second: > > You could also: > > Think: I have 4 different ways to get back my XP at F8 and try 'em in order. > 1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd > prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good > Configuration > > > Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't > use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a > choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command > Prompt. > > These methods are outlined in > > A description of the Safe Mode Boot options in Windows XP/and Vista > http://support.microsoft.com/kb/315222/ > > How to Use System Restore > > http://bertk.mvps.org/ > > Frequently Asked Questions Regarding System Restore from MSFT: > > http://www.microsoft.com/technet/pro.../faqsrwxp.mspx > > Using System Restore > > http://tinyurl.com/dvekb > > System Restore for Windows XP > > http://www.kellys-korner-xp.com/xp_restore.htm > > How to start the System Restore tool at a command prompt in Windows XP > > http://support.microsoft.com/default...b;en-us;304449 > > > Repair Install: (This option has the best chance of succeeding and it > preserves everything in your OS--you do not lose anything with this option): > > Make sure the DVD you have is a Vista DVD > > Pitfalls: If the DVD came from friend or relative or P2P, you may have > problems. P2P besides being illlegal in many countries including the U.S. > can be corrupt. If CD came from friend or relative, they may have given > you the CD to use but if product key is in use, MSFT is not going to accept > it for activation. Make sure you clean the CD carefully using proper > cleaning fluid and strokes that radiate from center like spokes on a wheel. > > Again a repair install has the most likely chance to succeed in XP, (and can > work in Vista) but you need > to have a Vista DVD. > > First, in order to do a Repair Install You must boot to the bios setup and > position booting from the "CD" first in the boot order--it probably will not > say DVD but might. > > Booting to Bios Setup: > > For 85% of PC's and all Dells you can tap the F2 key to reach bios setup. > > How To Enable DVD/CD Rom Support (put CD boot first) in bios setup boot > order: > > http://xphelpandsupport.mvps.org/how..._support_i.htm > > Screen Shot of bios setup boot order: > http://www.poy.net/proxy/bios2.jpg > > Repair Install Does Not Lose Anything; you may need to try 2-3 times but > that's rare. > > How To Repair Install > http://support.microsoft.com/kb/3153...22120121120120 > Screen Shot Repair Install > http://www.windowsreinstall.com/winx...exfullpage.htm > > Good luck, > > CH > > > "Jack" <Jack@discussions.microsoft.com> wrote in message > news:F75E7F7A-0553-4DE4-AF77-88F0B7D47719@microsoft.com... >> after about 10 minutes of my computer running it powers off, there is no >> warning, for about 1 second i get a blue screen, then its like there is a >> power cut and it just cuts out, then when i start my computer back up i >> checked the log and all it says is "OS stopped working" >> please if you have any info i would be greatful >> thanks > |
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#6
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| Re: OS stopped working
I just learnt me something; Using /x forces a dismount and includes the functionality of /f. So, chkdsk x: /x /r should do the complete job. Right? -Michael * MICHAEL: > Chad, > > Chkdsk will not run on an external usb drive on bootup. > He can open a CMD prompt and type chkdsk x: /f (x being his usb drive letter) > or he can use /r (bad sectors) and f/ (fix) together; chkdsk x: /r /f > Using /r will, of course, take longer. > > Jack, you will probably receive a message in the CMD prompt > that says the volume needs to be unmounted (if it is formatted > in NTFS) just enter y and hit enter. > > > -Michael > > * Chad Harris: >> Hi Jack-- >> >> Precisely what log are you checking that gives you the worthless "OS stopped >> working" message? Have you tried typing eventvwr.msc in the run box and >> clicking under Windows Logs on Application and Security and going to the >> time you're getting the blue screen? >> >> Michael has mentioned HDW considerations and temperature. Should the >> problem be software or a driver then take a look at and try the Ten Ways to >> Fix Vista BSOD No Boots or Significant Problems. >> >> I always suggest running a chkdsk /R first. Type cmd into the search box>rt. >> click>run as admin>at prompt type chkdsk /r>do you want to run at next start >> y/n>type y>enter>restart. >> >> You may need to deploy one of the 10 ways to fix a Vista BSOD no start: >> >> ****Ten Methods to Repair BSOD No Boots or Serious Problems in Windows >> Vista**** >> >> ***Startup Repair and System Restore from the Win Recovery Environment on >> the DVD*** >> >> You can run Startup Repair by putting your Vista DVD in after theanguage >> screen in setup. You can also run System Restore from the same >> location. >> >> You run the startup repair tool this way (and system restore from here is >> also sometimes effective): >> >> http://support.microsoft.com/kb/925810/en-us >> >> How To Run Startup Repair In Vista Ultimate (Multiple Screenshots) >> http://www.windowsvista.windowsreins...rtup/index.htm >> >> Note The computer must be configured to start from a CD or from a DVD. For >> information about how to configure the computer to start from a CD or from a >> DVD, see the information that came with the computer. >> 2. Restart the computer. To do this, click Start, click the arrow next to >> the Lock button, and then click Restart. >> >> This usually means that you enter bios setup by whatever key or keys >> (sometimes there is more than one key that will do it for your model--go to >> pc manufacturer site) and configure CD to be first in the boot order (this >> will allow you to boot from the Vista DVD as well): >> >> See for ref: >> Access/Enter Motherboard BIOS >> http://www.michaelstevenstech.com/bios_manufacturer.htm >> >> Boot Order in Bios (Set Boot from HD 1st) >> http://www.short-media.com/images/mm...ios/bios03.jpg >> >> Note If you cannot restart the computer by using this method, use the power >> button to turn off the computer. Then, turn the computer back on. >> >> 3. Set your language preference, and then click Next. >> >> Note In most cases, the startup repair process starts automatically, and you >> do not have the option to select it in the System Recovery Options menu. >> >> 4. Click Repair your computer. >> >> 5. In the System Recovery Options dialog box, click the operating system >> that you want to repair, and then click Next. >> >> 6. In the System Recovery Options menu, click Startup Repair to start the >> repair process. >> >> 7. When the repair process is complete, click Finish. >> >> Additional References for Startup Repair With Screenshots: >> >> How to Use Startup Repair: >> >> ***Accessing Windows RE (Repair Environment):*** >> >> 1) Insert Media into PC (the DVD you burned) >> >> 2) ***You will see on the Vista logo setup screen after lang. options in the >> lower left corner, a link called "System Recovery Options."*** >> >> Screenshot: System Recovery Options (Lower Left Link) >> http://blogs.itecn.net/photos/liuhui...4/500x375.aspx >> >> Screenshot: (Click first option "Startup Repair" >> http://www.leedesmond.com/images/img...SysRecOpt2.bmp >> >> How To Run Startup Repair In Vista Ultimate (Multiple Screenshots) >> http://www.windowsvista.windowsreins...rtup/index.htm >> >> 3) Select your OS for repair. >> >> 4) Its been my experience that you can see some causes of the crash from >> theWin RE feature: >> >> You'll have a choice there of using: >> >> 1) Startup Repair >> 2) System Restore >> 3) Complete PC Restore >> ___________________ >> >> In addition you can use the Bootsect tool to manually repair the boot sector >> by accessing the command prompt from the DVD or from F8 and typing at the >> prompt: >> >> Bootsect.exe is available from the \Boot\folder of the Windows Vista DVD and >> can be run from within System Recovery or Windows XP on a dual boot. >> >> >> 1. Use Bootsect.exe to restore the Windows Vista MBR and the boot code that >> transfers control to the Windows Boot Manager program. To do this, type the >> following command at a command prompt: Drive:\boot\Bootsect.exe /NT60 All >> >> In this command, Drive is the drive where the Windows Vista installation >> media is located. >> >> Note The boot folder for this step is on the DVD drive. >> 2. Use Bcdedit.exe to manually create an entry in the BCD Boot.ini file for >> the earlier version of the Windows operating system. To do this, type the >> following commands at a command prompt. >> >> Note In these commands, Drive is the drive where Windows Vista is >> installed. • Drive:\Windows\system32\Bcdedit /create {ntldr} –d "Description >> for earlier Windows version" >> >> Note In this command, Description for earlier Windows version can be any >> text that you want. For example, Description for earlier Windows version can >> be "Windows XP" or "Windows Server 2003". >> • Drive:\Windows\system32\Bcdedit /set {ntldr} device partition=x: >> >> Note In this command, x: is the drive letter for the active partition. >> • Drive:\Windows\system32\Bcdedit /set {ntldr} path \ntldr >> • Drive:\Windows\system32\Bcdedit /displayorder {ntldr} –addlast >> >> 3. Restart the computer. >> ____________________________ >> ******Using the BootRec.exe Tool >> >> Using the System Recovery Tool from the Repair link on the DVD after the >> language choice in the lower left hand corner you can select command prompt >> and you have the following options: >> >> Bootrec.exe (You can use this tool to recover Vista even when you do not >> receive the error message that is the title of the 2nd linked MSKB below): >> >> How to use the Bootrec.exe tool in the Windows Recovery Environment to >> troubleshoot and repair startup issues in Windows Vista >> >> http://support.microsoft.com/kb/927392/en-us >> >> Error message when you start Windows Vista: "The Windows Boot Configuration >> Data file is missing required information" >> http://support.microsoft.com/kb/927391/en-us >> _____________________________________________________________ >> ***Using the F8 Environment or a Repair Install from the DVD:*** >> >> See for ref: >> Access/Enter Motherboard BIOS >> http://www.michaelstevenstech.com/bios_manufacturer.htm >> >> Boot Order in Bios (Set Boot from HD 1st) >> http://www.short-media.com/images/mm...ios/bios03.jpg >> >> Repair Install >> http://www.microsoft.com/windowsxp/u...ps/doug92.mspx >> >> Repair Install (Method 2): >> http://support.microsoft.com/default.aspx/kb/315341 >> >> III Taking Full Advantage of the F8 Options (Windows Advanced Options Menu) >> by startin gth ePC and tapping F8 once per second: >> >> You could also: >> >> Think: I have 4 different ways to get back my XP at F8 and try 'em in order. >> 1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd >> prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good >> Configuration >> >> >> Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't >> use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a >> choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command >> Prompt. >> >> These methods are outlined in >> >> A description of the Safe Mode Boot options in Windows XP/and Vista >> http://support.microsoft.com/kb/315222/ >> >> How to Use System Restore >> >> http://bertk.mvps.org/ >> >> Frequently Asked Questions Regarding System Restore from MSFT: >> >> http://www.microsoft.com/technet/pro.../faqsrwxp.mspx >> >> Using System Restore >> >> http://tinyurl.com/dvekb >> >> System Restore for Windows XP >> >> http://www.kellys-korner-xp.com/xp_restore.htm >> >> How to start the System Restore tool at a command prompt in Windows XP >> >> http://support.microsoft.com/default...b;en-us;304449 >> >> >> Repair Install: (This option has the best chance of succeeding and it >> preserves everything in your OS--you do not lose anything with this option): >> >> Make sure the DVD you have is a Vista DVD >> >> Pitfalls: If the DVD came from friend or relative or P2P, you may have >> problems. P2P besides being illlegal in many countries including the U.S. >> can be corrupt. If CD came from friend or relative, they may have given >> you the CD to use but if product key is in use, MSFT is not going to accept >> it for activation. Make sure you clean the CD carefully using proper >> cleaning fluid and strokes that radiate from center like spokes on a wheel. >> >> Again a repair install has the most likely chance to succeed in XP, (and can >> work in Vista) but you need >> to have a Vista DVD. >> >> First, in order to do a Repair Install You must boot to the bios setup and >> position booting from the "CD" first in the boot order--it probably will not >> say DVD but might. >> >> Booting to Bios Setup: >> >> For 85% of PC's and all Dells you can tap the F2 key to reach bios setup. >> >> How To Enable DVD/CD Rom Support (put CD boot first) in bios setup boot >> order: >> >> http://xphelpandsupport.mvps.org/how..._support_i.htm >> >> Screen Shot of bios setup boot order: >> http://www.poy.net/proxy/bios2.jpg >> >> Repair Install Does Not Lose Anything; you may need to try 2-3 times but >> that's rare. >> >> How To Repair Install >> http://support.microsoft.com/kb/3153...22120121120120 >> Screen Shot Repair Install >> http://www.windowsreinstall.com/winx...exfullpage.htm >> >> Good luck, >> >> CH >> >> >> "Jack" <Jack@discussions.microsoft.com> wrote in message >> news:F75E7F7A-0553-4DE4-AF77-88F0B7D47719@microsoft.com... >>> after about 10 minutes of my computer running it powers off, there is no >>> warning, for about 1 second i get a blue screen, then its like there is a >>> power cut and it just cuts out, then when i start my computer back up i >>> checked the log and all it says is "OS stopped working" >>> please if you have any info i would be greatful >>> thanks |
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#7
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| Re: OS stopped working
Okay- "unmounted" should say *dismounted* I hope I haven't caused too much confusion. * MICHAEL: > Chad, > > Chkdsk will not run on an external usb drive on bootup. > He can open a CMD prompt and type chkdsk x: /f (x being his usb drive letter) > or he can use /r (bad sectors) and f/ (fix) together; chkdsk x: /r /f > Using /r will, of course, take longer. > > Jack, you will probably receive a message in the CMD prompt > that says the volume needs to be unmounted (if it is formatted > in NTFS) just enter y and hit enter. > > > -Michael > > * Chad Harris: >> Hi Jack-- >> >> Precisely what log are you checking that gives you the worthless "OS stopped >> working" message? Have you tried typing eventvwr.msc in the run box and >> clicking under Windows Logs on Application and Security and going to the >> time you're getting the blue screen? >> >> Michael has mentioned HDW considerations and temperature. Should the >> problem be software or a driver then take a look at and try the Ten Ways to >> Fix Vista BSOD No Boots or Significant Problems. >> >> I always suggest running a chkdsk /R first. Type cmd into the search box>rt. >> click>run as admin>at prompt type chkdsk /r>do you want to run at next start >> y/n>type y>enter>restart. >> >> You may need to deploy one of the 10 ways to fix a Vista BSOD no start: >> >> ****Ten Methods to Repair BSOD No Boots or Serious Problems in Windows >> Vista**** >> >> ***Startup Repair and System Restore from the Win Recovery Environment on >> the DVD*** >> >> You can run Startup Repair by putting your Vista DVD in after theanguage >> screen in setup. You can also run System Restore from the same >> location. >> >> You run the startup repair tool this way (and system restore from here is >> also sometimes effective): >> >> http://support.microsoft.com/kb/925810/en-us >> >> How To Run Startup Repair In Vista Ultimate (Multiple Screenshots) >> http://www.windowsvista.windowsreins...rtup/index.htm >> >> Note The computer must be configured to start from a CD or from a DVD. For >> information about how to configure the computer to start from a CD or from a >> DVD, see the information that came with the computer. >> 2. Restart the computer. To do this, click Start, click the arrow next to >> the Lock button, and then click Restart. >> >> This usually means that you enter bios setup by whatever key or keys >> (sometimes there is more than one key that will do it for your model--go to >> pc manufacturer site) and configure CD to be first in the boot order (this >> will allow you to boot from the Vista DVD as well): >> >> See for ref: >> Access/Enter Motherboard BIOS >> http://www.michaelstevenstech.com/bios_manufacturer.htm >> >> Boot Order in Bios (Set Boot from HD 1st) >> http://www.short-media.com/images/mm...ios/bios03.jpg >> >> Note If you cannot restart the computer by using this method, use the power >> button to turn off the computer. Then, turn the computer back on. >> >> 3. Set your language preference, and then click Next. >> >> Note In most cases, the startup repair process starts automatically, and you >> do not have the option to select it in the System Recovery Options menu. >> >> 4. Click Repair your computer. >> >> 5. In the System Recovery Options dialog box, click the operating system >> that you want to repair, and then click Next. >> >> 6. In the System Recovery Options menu, click Startup Repair to start the >> repair process. >> >> 7. When the repair process is complete, click Finish. >> >> Additional References for Startup Repair With Screenshots: >> >> How to Use Startup Repair: >> >> ***Accessing Windows RE (Repair Environment):*** >> >> 1) Insert Media into PC (the DVD you burned) >> >> 2) ***You will see on the Vista logo setup screen after lang. options in the >> lower left corner, a link called "System Recovery Options."*** >> >> Screenshot: System Recovery Options (Lower Left Link) >> http://blogs.itecn.net/photos/liuhui...4/500x375.aspx >> >> Screenshot: (Click first option "Startup Repair" >> http://www.leedesmond.com/images/img...SysRecOpt2.bmp >> >> How To Run Startup Repair In Vista Ultimate (Multiple Screenshots) >> http://www.windowsvista.windowsreins...rtup/index.htm >> >> 3) Select your OS for repair. >> >> 4) Its been my experience that you can see some causes of the crash from >> theWin RE feature: >> >> You'll have a choice there of using: >> >> 1) Startup Repair >> 2) System Restore >> 3) Complete PC Restore >> ___________________ >> >> In addition you can use the Bootsect tool to manually repair the boot sector >> by accessing the command prompt from the DVD or from F8 and typing at the >> prompt: >> >> Bootsect.exe is available from the \Boot\folder of the Windows Vista DVD and >> can be run from within System Recovery or Windows XP on a dual boot. >> >> >> 1. Use Bootsect.exe to restore the Windows Vista MBR and the boot code that >> transfers control to the Windows Boot Manager program. To do this, type the >> following command at a command prompt: Drive:\boot\Bootsect.exe /NT60 All >> >> In this command, Drive is the drive where the Windows Vista installation >> media is located. >> >> Note The boot folder for this step is on the DVD drive. >> 2. Use Bcdedit.exe to manually create an entry in the BCD Boot.ini file for >> the earlier version of the Windows operating system. To do this, type the >> following commands at a command prompt. >> >> Note In these commands, Drive is the drive where Windows Vista is >> installed. • Drive:\Windows\system32\Bcdedit /create {ntldr} –d "Description >> for earlier Windows version" >> >> Note In this command, Description for earlier Windows version can be any >> text that you want. For example, Description for earlier Windows version can >> be "Windows XP" or "Windows Server 2003". >> • Drive:\Windows\system32\Bcdedit /set {ntldr} device partition=x: >> >> Note In this command, x: is the drive letter for the active partition. >> • Drive:\Windows\system32\Bcdedit /set {ntldr} path \ntldr >> • Drive:\Windows\system32\Bcdedit /displayorder {ntldr} –addlast >> >> 3. Restart the computer. >> ____________________________ >> ******Using the BootRec.exe Tool >> >> Using the System Recovery Tool from the Repair link on the DVD after the >> language choice in the lower left hand corner you can select command prompt >> and you have the following options: >> >> Bootrec.exe (You can use this tool to recover Vista even when you do not >> receive the error message that is the title of the 2nd linked MSKB below): >> >> How to use the Bootrec.exe tool in the Windows Recovery Environment to >> troubleshoot and repair startup issues in Windows Vista >> >> http://support.microsoft.com/kb/927392/en-us >> >> Error message when you start Windows Vista: "The Windows Boot Configuration >> Data file is missing required information" >> http://support.microsoft.com/kb/927391/en-us >> _____________________________________________________________ >> ***Using the F8 Environment or a Repair Install from the DVD:*** >> >> See for ref: >> Access/Enter Motherboard BIOS >> http://www.michaelstevenstech.com/bios_manufacturer.htm >> >> Boot Order in Bios (Set Boot from HD 1st) >> http://www.short-media.com/images/mm...ios/bios03.jpg >> >> Repair Install >> http://www.microsoft.com/windowsxp/u...ps/doug92.mspx >> >> Repair Install (Method 2): >> http://support.microsoft.com/default.aspx/kb/315341 >> >> III Taking Full Advantage of the F8 Options (Windows Advanced Options Menu) >> by startin gth ePC and tapping F8 once per second: >> >> You could also: >> >> Think: I have 4 different ways to get back my XP at F8 and try 'em in order. >> 1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd >> prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good >> Configuration >> >> >> Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't >> use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a >> choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command >> Prompt. >> >> These methods are outlined in >> >> A description of the Safe Mode Boot options in Windows XP/and Vista >> http://support.microsoft.com/kb/315222/ >> >> How to Use System Restore >> >> http://bertk.mvps.org/ >> >> Frequently Asked Questions Regarding System Restore from MSFT: >> >> http://www.microsoft.com/technet/pro.../faqsrwxp.mspx >> >> Using System Restore >> >> http://tinyurl.com/dvekb >> >> System Restore for Windows XP >> >> http://www.kellys-korner-xp.com/xp_restore.htm >> >> How to start the System Restore tool at a command prompt in Windows XP >> >> http://support.microsoft.com/default...b;en-us;304449 >> >> >> Repair Install: (This option has the best chance of succeeding and it >> preserves everything in your OS--you do not lose anything with this option): >> >> Make sure the DVD you have is a Vista DVD >> >> Pitfalls: If the DVD came from friend or relative or P2P, you may have >> problems. P2P besides being illlegal in many countries including the U.S. >> can be corrupt. If CD came from friend or relative, they may have given >> you the CD to use but if product key is in use, MSFT is not going to accept >> it for activation. Make sure you clean the CD carefully using proper >> cleaning fluid and strokes that radiate from center like spokes on a wheel. >> >> Again a repair install has the most likely chance to succeed in XP, (and can >> work in Vista) but you need >> to have a Vista DVD. >> >> First, in order to do a Repair Install You must boot to the bios setup and >> position booting from the "CD" first in the boot order--it probably will not >> say DVD but might. >> >> Booting to Bios Setup: >> >> For 85% of PC's and all Dells you can tap the F2 key to reach bios setup. >> >> How To Enable DVD/CD Rom Support (put CD boot first) in bios setup boot >> order: >> >> http://xphelpandsupport.mvps.org/how..._support_i.htm >> >> Screen Shot of bios setup boot order: >> http://www.poy.net/proxy/bios2.jpg >> >> Repair Install Does Not Lose Anything; you may need to try 2-3 times but >> that's rare. >> >> How To Repair Install >> http://support.microsoft.com/kb/3153...22120121120120 >> Screen Shot Repair Install >> http://www.windowsreinstall.com/winx...exfullpage.htm >> >> Good luck, >> >> CH >> >> >> "Jack" <Jack@discussions.microsoft.com> wrote in message >> news:F75E7F7A-0553-4DE4-AF77-88F0B7D47719@microsoft.com... >>> after about 10 minutes of my computer running it powers off, there is no >>> warning, for about 1 second i get a blue screen, then its like there is a >>> power cut and it just cuts out, then when i start my computer back up i >>> checked the log and all it says is "OS stopped working" >>> please if you have any info i would be greatful >>> thanks |
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#8
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| Re: OS stopped working
Chad, I am totally off my rocker this morning. Sorry. He didn't mention an external drive once- my mind was totally on another post by Frank Bright. I need to take a break, go outside and walk my dogs. ;-) Take care, Michael * Chad Harris: > Hi Jack-- > > Precisely what log are you checking that gives you the worthless "OS stopped > working" message? Have you tried typing eventvwr.msc in the run box and > clicking under Windows Logs on Application and Security and going to the > time you're getting the blue screen? > > Michael has mentioned HDW considerations and temperature. Should the > problem be software or a driver then take a look at and try the Ten Ways to > Fix Vista BSOD No Boots or Significant Problems. > > I always suggest running a chkdsk /R first. Type cmd into the search box>rt. > click>run as admin>at prompt type chkdsk /r>do you want to run at next start > y/n>type y>enter>restart. > > You may need to deploy one of the 10 ways to fix a Vista BSOD no start: > > ****Ten Methods to Repair BSOD No Boots or Serious Problems in Windows > Vista**** > > ***Startup Repair and System Restore from the Win Recovery Environment on > the DVD*** > > You can run Startup Repair by putting your Vista DVD in after theanguage > screen in setup. You can also run System Restore from the same > location. > > You run the startup repair tool this way (and system restore from here is > also sometimes effective): > > http://support.microsoft.com/kb/925810/en-us > > How To Run Startup Repair In Vista Ultimate (Multiple Screenshots) > http://www.windowsvista.windowsreins...rtup/index.htm > > Note The computer must be configured to start from a CD or from a DVD. For > information about how to configure the computer to start from a CD or from a > DVD, see the information that came with the computer. > 2. Restart the computer. To do this, click Start, click the arrow next to > the Lock button, and then click Restart. > > This usually means that you enter bios setup by whatever key or keys > (sometimes there is more than one key that will do it for your model--go to > pc manufacturer site) and configure CD to be first in the boot order (this > will allow you to boot from the Vista DVD as well): > > See for ref: > Access/Enter Motherboard BIOS > http://www.michaelstevenstech.com/bios_manufacturer.htm > > Boot Order in Bios (Set Boot from HD 1st) > http://www.short-media.com/images/mm...ios/bios03.jpg > > Note If you cannot restart the computer by using this method, use the power > button to turn off the computer. Then, turn the computer back on. > > 3. Set your language preference, and then click Next. > > Note In most cases, the startup repair process starts automatically, and you > do not have the option to select it in the System Recovery Options menu. > > 4. Click Repair your computer. > > 5. In the System Recovery Options dialog box, click the operating system > that you want to repair, and then click Next. > > 6. In the System Recovery Options menu, click Startup Repair to start the > repair process. > > 7. When the repair process is complete, click Finish. > > Additional References for Startup Repair With Screenshots: > > How to Use Startup Repair: > > ***Accessing Windows RE (Repair Environment):*** > > 1) Insert Media into PC (the DVD you burned) > > 2) ***You will see on the Vista logo setup screen after lang. options in the > lower left corner, a link called "System Recovery Options."*** > > Screenshot: System Recovery Options (Lower Left Link) > http://blogs.itecn.net/photos/liuhui...4/500x375.aspx > > Screenshot: (Click first option "Startup Repair" > http://www.leedesmond.com/images/img...SysRecOpt2.bmp > > How To Run Startup Repair In Vista Ultimate (Multiple Screenshots) > http://www.windowsvista.windowsreins...rtup/index.htm > > 3) Select your OS for repair. > > 4) Its been my experience that you can see some causes of the crash from > theWin RE feature: > > You'll have a choice there of using: > > 1) Startup Repair > 2) System Restore > 3) Complete PC Restore > ___________________ > > In addition you can use the Bootsect tool to manually repair the boot sector > by accessing the command prompt from the DVD or from F8 and typing at the > prompt: > > Bootsect.exe is available from the \Boot\folder of the Windows Vista DVD and > can be run from within System Recovery or Windows XP on a dual boot. > > > 1. Use Bootsect.exe to restore the Windows Vista MBR and the boot code that > transfers control to the Windows Boot Manager program. To do this, type the > following command at a command prompt: Drive:\boot\Bootsect.exe /NT60 All > > In this command, Drive is the drive where the Windows Vista installation > media is located. > > Note The boot folder for this step is on the DVD drive. > 2. Use Bcdedit.exe to manually create an entry in the BCD Boot.ini file for > the earlier version of the Windows operating system. To do this, type the > following commands at a command prompt. > > Note In these commands, Drive is the drive where Windows Vista is > installed. • Drive:\Windows\system32\Bcdedit /create {ntldr} –d "Description > for earlier Windows version" > > Note In this command, Description for earlier Windows version can be any > text that you want. For example, Description for earlier Windows version can > be "Windows XP" or "Windows Server 2003". > • Drive:\Windows\system32\Bcdedit /set {ntldr} device partition=x: > > Note In this command, x: is the drive letter for the active partition. > • Drive:\Windows\system32\Bcdedit /set {ntldr} path \ntldr > • Drive:\Windows\system32\Bcdedit /displayorder {ntldr} –addlast > > 3. Restart the computer. > ____________________________ > ******Using the BootRec.exe Tool > > Using the System Recovery Tool from the Repair link on the DVD after the > language choice in the lower left hand corner you can select command prompt > and you have the following options: > > Bootrec.exe (You can use this tool to recover Vista even when you do not > receive the error message that is the title of the 2nd linked MSKB below): > > How to use the Bootrec.exe tool in the Windows Recovery Environment to > troubleshoot and repair startup issues in Windows Vista > > http://support.microsoft.com/kb/927392/en-us > > Error message when you start Windows Vista: "The Windows Boot Configuration > Data file is missing required information" > http://support.microsoft.com/kb/927391/en-us > _____________________________________________________________ > ***Using the F8 Environment or a Repair Install from the DVD:*** > > See for ref: > Access/Enter Motherboard BIOS > http://www.michaelstevenstech.com/bios_manufacturer.htm > > Boot Order in Bios (Set Boot from HD 1st) > http://www.short-media.com/images/mm...ios/bios03.jpg > > Repair Install > http://www.microsoft.com/windowsxp/u...ps/doug92.mspx > > Repair Install (Method 2): > http://support.microsoft.com/default.aspx/kb/315341 > > III Taking Full Advantage of the F8 Options (Windows Advanced Options Menu) > by startin gth ePC and tapping F8 once per second: > > You could also: > > Think: I have 4 different ways to get back my XP at F8 and try 'em in order. > 1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd > prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good > Configuration > > > Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't > use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a > choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command > Prompt. > > These methods are outlined in > > A description of the Safe Mode Boot options in Windows XP/and Vista > http://support.microsoft.com/kb/315222/ > > How to Use System Restore > > http://bertk.mvps.org/ > > Frequently Asked Questions Regarding System Restore from MSFT: > > http://www.microsoft.com/technet/pro.../faqsrwxp.mspx > > Using System Restore > > http://tinyurl.com/dvekb > > System Restore for Windows XP > > http://www.kellys-korner-xp.com/xp_restore.htm > > How to start the System Restore tool at a command prompt in Windows XP > > http://support.microsoft.com/default...b;en-us;304449 > > > Repair Install: (This option has the best chance of succeeding and it > preserves everything in your OS--you do not lose anything with this option): > > Make sure the DVD you have is a Vista DVD > > Pitfalls: If the DVD came from friend or relative or P2P, you may have > problems. P2P besides being illlegal in many countries including the U.S. > can be corrupt. If CD came from friend or relative, they may have given > you the CD to use but if product key is in use, MSFT is not going to accept > it for activation. Make sure you clean the CD carefully using proper > cleaning fluid and strokes that radiate from center like spokes on a wheel. > > Again a repair install has the most likely chance to succeed in XP, (and can > work in Vista) but you need > to have a Vista DVD. > > First, in order to do a Repair Install You must boot to the bios setup and > position booting from the "CD" first in the boot order--it probably will not > say DVD but might. > > Booting to Bios Setup: > > For 85% of PC's and all Dells you can tap the F2 key to reach bios setup. > > How To Enable DVD/CD Rom Support (put CD boot first) in bios setup boot > order: > > http://xphelpandsupport.mvps.org/how..._support_i.htm > > Screen Shot of bios setup boot order: > http://www.poy.net/proxy/bios2.jpg > > Repair Install Does Not Lose Anything; you may need to try 2-3 times but > that's rare. > > How To Repair Install > http://support.microsoft.com/kb/3153...22120121120120 > Screen Shot Repair Install > http://www.windowsreinstall.com/winx...exfullpage.htm > > Good luck, > > CH > > > "Jack" <Jack@discussions.microsoft.com> wrote in message > news:F75E7F7A-0553-4DE4-AF77-88F0B7D47719@microsoft.com... >> after about 10 minutes of my computer running it powers off, there is no >> warning, for about 1 second i get a blue screen, then its like there is a >> power cut and it just cuts out, then when i start my computer back up i >> checked the log and all it says is "OS stopped working" >> please if you have any info i would be greatful >> thanks > |
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#9
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| Re: OS stopped working
thank you all for your help i will try it soon and let you know thanks again jack "MICHAEL" wrote: > Chad, > > I am totally off my rocker this morning. Sorry. > > He didn't mention an external drive once- my mind was > totally on another post by Frank Bright. > > I need to take a break, go outside and walk my dogs. ;-) > > Take care, > > Michael > > * Chad Harris: > > Hi Jack-- > > > > Precisely what log are you checking that gives you the worthless "OS stopped > > working" message? Have you tried typing eventvwr.msc in the run box and > > clicking under Windows Logs on Application and Security and going to the > > time you're getting the blue screen? > > > > Michael has mentioned HDW considerations and temperature. Should the > > problem be software or a driver then take a look at and try the Ten Ways to > > Fix Vista BSOD No Boots or Significant Problems. > > > > I always suggest running a chkdsk /R first. Type cmd into the search box>rt. > > click>run as admin>at prompt type chkdsk /r>do you want to run at next start > > y/n>type y>enter>restart. > > > > You may need to deploy one of the 10 ways to fix a Vista BSOD no start: > > > > ****Ten Methods to Repair BSOD No Boots or Serious Problems in Windows > > Vista**** > > > > ***Startup Repair and System Restore from the Win Recovery Environment on > > the DVD*** > > > > You can run Startup Repair by putting your Vista DVD in after theanguage > > screen in setup. You can also run System Restore from the same > > location. > > > > You run the startup repair tool this way (and system restore from here is > > also sometimes effective): > > > > http://support.microsoft.com/kb/925810/en-us > > > > How To Run Startup Repair In Vista Ultimate (Multiple Screenshots) > > http://www.windowsvista.windowsreins...rtup/index.htm > > > > Note The computer must be configured to start from a CD or from a DVD. For > > information about how to configure the computer to start from a CD or from a > > DVD, see the information that came with the computer. > > 2. Restart the computer. To do this, click Start, click the arrow next to > > the Lock button, and then click Restart. > > > > This usually means that you enter bios setup by whatever key or keys > > (sometimes there is more than one key that will do it for your model--go to > > pc manufacturer site) and configure CD to be first in the boot order (this > > will allow you to boot from the Vista DVD as well): > > > > See for ref: > > Access/Enter Motherboard BIOS > > http://www.michaelstevenstech.com/bios_manufacturer.htm > > > > Boot Order in Bios (Set Boot from HD 1st) > > http://www.short-media.com/images/mm...ios/bios03.jpg > > > > Note If you cannot restart the computer by using this method, use the power > > button to turn off the computer. Then, turn the computer back on. > > > > 3. Set your language preference, and then click Next. > > > > Note In most cases, the startup repair process starts automatically, and you > > do not have the option to select it in the System Recovery Options menu. > > > > 4. Click Repair your computer. > > > > 5. In the System Recovery Options dialog box, click the operating system > > that you want to repair, and then click Next. > > > > 6. In the System Recovery Options menu, click Startup Repair to start the > > repair process. > > > > 7. When the repair process is complete, click Finish. > > > > Additional References for Startup Repair With Screenshots: > > > > How to Use Startup Repair: > > > > ***Accessing Windows RE (Repair Environment):*** > > > > 1) Insert Media into PC (the DVD you burned) > > > > 2) ***You will see on the Vista logo setup screen after lang. options in the > > lower left corner, a link called "System Recovery Options."*** > > > > Screenshot: System Recovery Options (Lower Left Link) > > http://blogs.itecn.net/photos/liuhui...4/500x375.aspx > > > > Screenshot: (Click first option "Startup Repair" > > http://www.leedesmond.com/images/img...SysRecOpt2.bmp > > > > How To Run Startup Repair In Vista Ultimate (Multiple Screenshots) > > http://www.windowsvista.windowsreins...rtup/index.htm > > > > 3) Select your OS for repair. > > > > 4) Its been my experience that you can see some causes of the crash from > > theWin RE feature: > > > > You'll have a choice there of using: > > > > 1) Startup Repair > > 2) System Restore > > 3) Complete PC Restore > > ___________________ > > > > In addition you can use the Bootsect tool to manually repair the boot sector > > by accessing the command prompt from the DVD or from F8 and typing at the > > prompt: > > > > Bootsect.exe is available from the \Boot\folder of the Windows Vista DVD and > > can be run from within System Recovery or Windows XP on a dual boot. > > > > > > 1. Use Bootsect.exe to restore the Windows Vista MBR and the boot code that > > transfers control to the Windows Boot Manager program. To do this, type the > > following command at a command prompt: Drive:\boot\Bootsect.exe /NT60 All > > > > In this command, Drive is the drive where the Windows Vista installation > > media is located. > > > > Note The boot folder for this step is on the DVD drive. > > 2. Use Bcdedit.exe to manually create an entry in the BCD Boot.ini file for > > the earlier version of the Windows operating system. To do this, type the > > following commands at a command prompt. > > > > Note In these commands, Drive is the drive where Windows Vista is > > installed. • Drive:\Windows\system32\Bcdedit /create {ntldr} –d "Description > > for earlier Windows version" > > > > Note In this command, Description for earlier Windows version can be any > > text that you want. For example, Description for earlier Windows version can > > be "Windows XP" or "Windows Server 2003". > > • Drive:\Windows\system32\Bcdedit /set {ntldr} device partition=x: > > > > Note In this command, x: is the drive letter for the active partition. > > • Drive:\Windows\system32\Bcdedit /set {ntldr} path \ntldr > > • Drive:\Windows\system32\Bcdedit /displayorder {ntldr} –addlast > > > > 3. Restart the computer. > > ____________________________ > > ******Using the BootRec.exe Tool > > > > Using the System Recovery Tool from the Repair link on the DVD after the > > language choice in the lower left hand corner you can select command prompt > > and you have the following options: > > > > Bootrec.exe (You can use this tool to recover Vista even when you do not > > receive the error message that is the title of the 2nd linked MSKB below): > > > > How to use the Bootrec.exe tool in the Windows Recovery Environment to > > troubleshoot and repair startup issues in Windows Vista > > > > http://support.microsoft.com/kb/927392/en-us > > > > Error message when you start Windows Vista: "The Windows Boot Configuration > > Data file is missing required information" > > http://support.microsoft.com/kb/927391/en-us > > _____________________________________________________________ > > ***Using the F8 Environment or a Repair Install from the DVD:*** > > > > See for ref: > > Access/Enter Motherboard BIOS > > http://www.michaelstevenstech.com/bios_manufacturer.htm > > > > Boot Order in Bios (Set Boot from HD 1st) > > http://www.short-media.com/images/mm...ios/bios03.jpg > > > > Repair Install > > http://www.microsoft.com/windowsxp/u...ps/doug92.mspx > > > > Repair Install (Method 2): > > http://support.microsoft.com/default.aspx/kb/315341 > > > > III Taking Full Advantage of the F8 Options (Windows Advanced Options Menu) > > by startin gth ePC and tapping F8 once per second: > > > > You could also: > > > > Think: I have 4 different ways to get back my XP at F8 and try 'em in order. > > 1) Safe Mode 2) Safe Mode with Cmd to Sys Restore which is simply a cmd > > prompt in safe mode 3) Safe Mode with Neworking 4) LKG or Last Known Good > > Configuration > > > > > > Try to F8 to the Windows Adv Options Menu>try 3 safe modes there (I don't > > use WGA) and Last Known Good>then I go to Win RE in Vista. That gives you a > > choice of Safe Mode, Safe Mode with Networking,and Safe Mode with Command > > Prompt. > > > > These methods are outlined in > > > > A description of the Safe Mode Boot options in Windows XP/and Vista > > http://support.microsoft.com/kb/315222/ > > > > How to Use System Restore > > > > http://bertk.mvps.org/ > > > > Frequently Asked Questions Regarding System Restore from MSFT: > > > > http://www.microsoft.com/technet/pro.../faqsrwxp.mspx > > > > Using System Restore > > > > http://tinyurl.com/dvekb > > > > System Restore for Windows XP > > > > http://www.kellys-korner-xp.com/xp_restore.htm > > > > How to start the System Restore tool at a command prompt in Windows XP > > > > http://support.microsoft.com/default...b;en-us;304449 > > > > > > Repair Install: (This option has the best chance of succeeding and it > > preserves everything in your OS--you do not lose anything with this option): > > > > Make sure the DVD you have is a Vista DVD > > > > Pitfalls: If the DVD came from friend or relative or P2P, you may have > > problems. P2P besides being illlegal in many countries including the U.S. > > can be corrupt. If CD came from friend or relative, they may have given > > you the CD to use but if product key is in use, MSFT is not going to accept > > it for activation. Make sure you clean the CD carefully using proper > > cleaning fluid and strokes that radiate from center like spokes on a wheel. > > > > Again a repair install has the most likely chance to succeed in XP, (and can > > work in Vista) but you need > > to have a Vista DVD. > > > > First, in order to do a Repair Install You must boot to the bios setup and > > position booting from the "CD" first in the boot order--it probably will not > > say DVD but might. > > > > Booting to Bios Setup: > > > > For 85% of PC's and all Dells you can tap the F2 key to reach bios setup. > > > > How To Enable DVD/CD Rom Support (put CD boot first) in bios setup boot > > order: > > > > http://xphelpandsupport.mvps.org/how..._support_i.htm > > > > Screen Shot of bios setup boot order: > > http://www.poy.net/proxy/bios2.jpg > > > > Repair Install Does Not Lose Anything; you may need to try 2-3 times but > > that's rare. > > > > How To Repair Install > > http://support.microsoft.com/kb/3153...22120121120120 > > Screen Shot Repair Install > > http://www.windowsreinstall.com/winx...exfullpage.htm > > > > Good luck, > > > > CH > > > > > > "Jack" <Jack@discussions.microsoft.com> wrote in message > > news:F75E7F7A-0553-4DE4-AF77-88F0B7D47719@microsoft.com... > >> after about 10 minutes of my computer running it powers off, there is no > >> warning, for about 1 second i get a blue screen, then its like there is a > >> power cut and it just cuts out, then when i start my computer back up i > >> checked the log and all it says is "OS stopped working" > >> please if you have any info i would be greatful > >> thanks > > > |
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