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#1
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Explorer crashes when moving folders with large files
Recently, I've begun to experience problems with Windows Explorer when trying to move large file (1+gb or larger). "Dragging and dropping" will cause Explorer to crash and shut down. I have to copy these files from the command line. I'm running Vista Business. Does anyone have any idea what might be happening? |
#2
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Re: Explorer crashes when moving folders with large files
I'm having the exact same problem! I've tried using an alternative file manager (xplorer2) and I get the same result when dragging and dropping. When I right-click on a folder that contains a large file (700MB+) and drag it to a different location/folder, the program that I used to do the operation (Windows Explorer or xplorer2) crashes after I release the mouse button. I began seeing the problem after Windows Update updated my installation of Windows Vista Ultimate. Here's a listing of the updates that were applied: 5/11/2007: Update for Outlook 2007 Junk Mail Filter (KB934655) 5/11/2007: Security Update for Office 2007 (KB934062) 5/11/2007: Security Update for CAPICOM (KB931906) 5/11/2007: Update for Windows Mail Junk E-mail Filter [May 2007] (KB905866) 5/11/2007: Cumulative Security Update for Internet Explorer 7 in Windows Vista (KB931768) 5/11/2007: Update for Office 2007 (KB934393) 5/11/2007: Windows Malicious Software Removal Tool - May 2007 (KB890830) 5/11/2007: Definition Update for Windows Defender - KB915597 (Definition 1.18.2540.1) Any help would be greatly appreciated. As much as I enjoy using the command line, I've become a little to accustomed to dragging and dropping. |
#3
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Vista Explorer crashes all the time on me when I am moving files, doesn't matter the size. I ran scandisk to make sure the tables were good, but still a problem. Sometimes when I do a cut and paste it doesn't actually move the source, I have to then delete the source as another step. Much less reliable then Explorer. Tried updating mouse and keyboard drivers also. I have the same problem. bought a Sony VGN-FE41Z with Vista home Premuin installed. Explorer crashed the day i turned it on and worked for a little while. Now it's just stopped working all together. To much hastle sending it back to Sony and when i have spoken to them they say it's a problem with Microsoft. Am not using the explensive, £1400 machine until there is a fix avaiable. My desktop running XP has nevfer given me a problem like this. come on Microsoft, the WOW factor for Vista hasn't started yet. I would not recommend purchasing Vista until all the bugs are resolved. Mhen my desktop finally dies i may consider a Mac. Has anyone managed to work out what update may have caused this problem? I also have the same problem. I have a Sony Vaio and whenever I try & drag & drop a file using Windows Vista Explorer, Explorer crashes. I hope somebody from Microsoft reads this and implements a fix. This is pathetic. |
#4
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I have the same problem. I have a Vaio with Vista Business. Every time I try to move a file or folder of any size in Windows Explorer it stops working, looks for a solution, directs me to the MS website, where the instructions suggest going into Programs and Features and repairing Internet Explorer. However, Internet Explorer does not appear in Programs and Features. I don't know where it is. The other solution MS suggests is to make a change to the registry, but I'm a bit frightened of trying that. A few times the suggested solution was an update, which I duly tried to download only to see a message telling me I already had it. This has been going on for weeks, although most MS programs, especially Office and Explorer, have been kooky since I bought this laptop six months ago. Lots of crashes. Surprisingly unreliable and time-consuming. Very frustrating. Would be extremely grateful for any help. At least you received a reply from MS. Can you please post the Registry change that MS suggested. I'm willing to try it. Thanks heaps for the solution & the clear instructions so someone like me who does not play with Windows could easily implement it. Problem fixed 10 mins after reading your post! BTW, problem still persisted even if Wireless turned off. ShellExView solved the problem for me. In my case it was Nero BackupItUp which was the culprit (NBShellHook). |
#5
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Re: Explorer crashes when moving folders with large files
OK, I think I've got it licked. I had managed to solve the problem once and forgot to post a solution. I started having the problem again out of nowhere and had to search for a solution all over again. So, here's saving everyone some grief. It turns out that the drag and drop shell extension for the bluetooth information exchanger on Sonys was causing the problem. You can simply disable the drag and drop handler and solve the crashing problem. You'll lose a small bit of functionality when it comes to your ability to drag and drop to bluetooth, but that should hardly affect any of us. Bluetooth will continue to work and there are alternatives to dragging and dropping for bluetooth file transfers, etc.. While it's possible to modify the registry to disable this handler, I didn't want to take the time to track down the right keys using SysInternals or anything along those lines. A much simpler solution is to use a tool called ShellExView. Download the program from shexview_setup.exe Here's the source page detailing the app: 'ShellExView - Shell Extension Manager For Windows' 1) Download and install ShellExView. 2) Launch ShellExView. 3) Locate the entry with the Extension Name of Bluetooth Information Exchanger (Type = Drag & Drop Handler) (Description = TosBtExt) and select that entry. 4) Right click and choose Disable Selected Items. 5) Exit ShellExView. (I'd leave it installed in case you need to muck around with that setting again) That's it. Credit goes to Drew on this page where I found the solution: 'Cowland.org - Home' For non-Sony users that might be experiencing nearly identical symptoms, I'd recommend turning off all Drag & Drop Handlers using ShellExView (sort by the Type column to group them together first). Then enable them one at a time and keep retesting the system until you find the extension that causes your system to choke. I'm sure everyone has been coping with this problem for weeks/months like I have and it's a tremendous relief to sort this out. My system has been getting quite messy. |
#6
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This ShellExView solution worked for me too. Disabling the Bluetooth Information Exchanger did the trick. Huge help! After three sittings searching for a solution to Xplorer2 crashing during drag and drop, this ShellExView worked for me too. |
#7
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Re: Explorer crashes when moving folders with large files
the same exact problem happend with me but :( i got win 7x64 not vista and i am copy my files over a network i download that program that u told us about but i cant find the same discription that u said about so i would like from u to take alook pelase so we can check if the problem from some service note as u see i disable the bluetooth service and i still got the same problem http://img412.imageshack.us/img412/6967/capturefeh.jpg |
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Tags: explorer crash, large file, vista business, windows explorer, windows vista |
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