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Add/Remove Programs Problem

Vista Help


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  #1  
Old 13-05-2007
Dummy:}
 
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Add/Remove Programs Problem

Tried to install Sony Picture Package and now when I try to play a DVD my
computer crashes to blue screen. When I try to shut down computer crashes to
blue screen. I cannot put any DVD or CD into D drive as it crashes as soon as
it starts to read from the drive. Have work around from Sony which says to
remove "Sony Handycam USB Driver 2" through Add/Remove Programs. When I try
to do this it tries to install and comes up with error message saying unable
to install on this OS. Is there anything I can do? Please help.

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  #2  
Old 13-05-2007
skypapa
 
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RE: Add/Remove Programs Problem

I had the same problem with XPMCE.
Couldn't resolve it and was going to have to reinstall XP so I thought I
would install Vista upgade that came with xp purchase.
I just hooked my handycam up to a spare usb port and vista found a driver
and I use Nero for mpg manipulation. Didn't install picture package.
This doesn't help you if you're already running vista, sorry.
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  #3  
Old 05-07-2007
Jim Brown
 
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RE: Add/Remove Programs Problem

I have exactly the same problem, for the same reason. I found that updating
the Sony USB driver cured the rebooting problem but I still get a creash when
I insert a CD or DVD with data on it. CD drive is OK with an actial programme
to install, but directly I put a video DVD in, for example, to upload from my
camera, it crashes.
If you get a solution I would be grateful if you would pass it on.
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  #4  
Old 08-09-2007
steph94
 
Posts: n/a
RE: Add/Remove Programs Problem

I have exactly the same problem.
I installed PIcture package on Vista, forcing it through execute as an
administrator.
Now I have blue screen when I shutdown or it never shutdowns.
I uninstall Picture package and installed PMB, as recommended on Sony web
site.
It continues to go to blue screen or n shutdown.
When It restarts, it says the error is coming from picture package that I
uninstalled !!!
No help available on this ?
Thanks in advance.
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