Tried to install Sony Picture Package and now when I try to play a DVD my
computer crashes to blue screen. When I try to shut down computer crashes to
blue screen. I cannot put any DVD or CD into D drive as it crashes as soon as
it starts to read from the drive. Have work around from Sony which says to
remove "Sony Handycam USB Driver 2" through Add/Remove Programs. When I try
to do this it tries to install and comes up with error message saying unable
to install on this OS. Is there anything I can do? Please help.