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Explorer Appcrash

Vista Help


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  #1  
Old 07-05-2007
michaelh50
 
Posts: n/a
Explorer Appcrash

I rebooted my machine on 5/5/2007 and now it boots and explorer crashes with
the following details. I have run several adware, spyware and virus removal
tools but the problem still persists. Anybody have suggestion on how to fix.
The computer is a Toshiba A105 Satelite Laptop with the free express upgrade
to Vista Home Premium. I was trying to perform the startup recovery but the
DVD is not bootable and could not find the tool on the dvd.

Problem signature:
Problem Event Name: APPCRASH
Application Name: Explorer.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b091
Fault Module Name: xuoce.dll_unloaded
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 463c7a08
Exception Code: c0000005
Exception Offset: 1000197a
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 8d13
Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
Additional Information 3: 8d13
Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

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Thanks for any help.

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  #2  
Old 07-05-2007
zachd [MSFT]
 
Posts: n/a
Re: Explorer Appcrash

Where is the file xuoce.dll on your system?
What are the properties on that file? Who made it?

The only reference I saw to this was that that file might be part of
SmitFraud--
http://www.download.fi/muutoshistoria/smitfraudfix.cfm
which leads to--
http://en.wikipedia.org/wiki/Smitfraud

I don't know much about this whole Smitty issue, but that's a touch more
information than it sounds like you had before. Do your tools detect
SmitFraud... ?
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