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Thread: Explorer Appcrash

  1. #1
    michaelh50 Guest

    Explorer Appcrash

    I rebooted my machine on 5/5/2007 and now it boots and explorer crashes with
    the following details. I have run several adware, spyware and virus removal
    tools but the problem still persists. Anybody have suggestion on how to fix.
    The computer is a Toshiba A105 Satelite Laptop with the free express upgrade
    to Vista Home Premium. I was trying to perform the startup recovery but the
    DVD is not bootable and could not find the tool on the dvd.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Explorer.exe
    Application Version: 6.0.6000.16386
    Application Timestamp: 4549b091
    Fault Module Name: xuoce.dll_unloaded
    Fault Module Version:
    Fault Module Timestamp: 463c7a08
    Exception Code: c0000005
    Exception Offset: 1000197a
    OS Version: 6.0.6000.
    Locale ID: 1033
    Additional Information 1: 8d13
    Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
    Additional Information 3: 8d13
    Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

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    Thanks for any help.

  2. #2
    zachd [MSFT] Guest

    Re: Explorer Appcrash

    Where is the file xuoce.dll on your system?
    What are the properties on that file? Who made it?

    The only reference I saw to this was that that file might be part of
    which leads to--

    I don't know much about this whole Smitty issue, but that's a touch more
    information than it sounds like you had before. Do your tools detect
    SmitFraud... ?

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