Yesterday i was pleased to recieve in the post the long awaited arrival of my
Windows Vista Home Premium upgrade kit for my ACER Aspire 5102 Laptop. The
upgrade process took forever but eventually got there. Now vista is
installed and looks pretty, but it won't let me do ANYTHING. Every window i
open or program I try to run it gives me the message Windows Explorer has
stopped working, it then restarts it and goes back to the desktop. I've
tried restarting the computer several times but that hasn't helped. I
followed all the instructions from ACER to the letter when installing and
their website's technical help doesn't cover this issue. I've read on some
other forums of people having the same problem with different brands of
computer, but haven't been able to find any solutions.
I have been able to get into the Event Viewer and the error reports are
mostly to do with Explorer.exe and one report is as follows...
'Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
0x4549b091, faulting module lameACM.acm, version 0.0.9.0, time stamp
0x3ded0254, exception code 0x0000005, fault offset 0x0000116e, process id
0x15fc, application start time 0x01c77e7f631b5812.'
It's also worth noting that the 'faulting module lameACM.acm' is in about
99% of the error reports on there.
It seems to me the problem has been around for a good few months, and quite
a few people are affected... Why isn't there a solution on the Microsoft
website???
All intellegent help appreciated. (ie don't tell me to get rid of my laptop
and get a Mac, thats not helpful)
BTW I'm using another computer to write this message as I can't use IE on my
laptop!
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