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| Tags: 0x000006be, error code, hp laserjet, spooler subsystem app |
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#1
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| HP Color Laserjet 2600n
Hoping that someone can help as my wife is extremely frustrated with printing from her laptop onto the above. The printer is networked directly into our router and did work briefly when first installed. Now I get this message: Spooler subsystem app stopped working and closed. I've read various threads on this but none of the suggested solutions appears to work. I've tried loading software directly from CD (get an error message right at the end) & Vista (but I have input the IP address) and I still get an error message (Unable to install printer. Operation could not be completed error 0x000006be). Please help as desperate. |
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#2
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| RE: HP Color Laserjet 2600n
I have a similar problem with my Color LaserJet 2840. When i try to install the latest evrsion of the software while Vista tring to add a new printer an error like decribed by Daz occur. In my case i have an error by stop Explorer. Also if i try to add a printer from the printer panel choosing network printer, i have always the same problem, and i cant add printers. |
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#3
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| Re: HP Color Laserjet 2600n
From what you described, it sounds like the driver you installed is causing the spooler to crash. Did you get the latest Vista compatible driver? I think it can be downloaded from here: http://h20000.www2.hp.com/bizsupport...&swEnvOID=2093 |
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#4
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| Re: HP Color Laserjet 2600n
Thanks Dan. Unfortunately this website says the driver isn't yet available. Sounds like I may have to wait. What I don't understand is why it did work and now it doesn't! If you think of anything else please let me know - July seems a long way off |
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#5
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| Re: HP Color Laserjet 2600n
That printer is just a PCL6 implementation, correct? If so, I suspect the same generic PCL6 drivers that work on my 2605 might work. |
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#6
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| Re: HP Color Laserjet 2600n
This is totally unacceptable. One of my networks consists of the following: five Windows XP Professional machines, one Windows XP Home machine, one Windows 2003 Server machine, and one Linux Fedora Core 6 machine. All of these computers can easily print to my HP LaserJet 2600n printer. However, my Windows Vista Ultimate just dies when trying to print a simple test page via a local TCP/IP port—the same as all of the others. Even my Linux Fedora 6 test machine can happily print to the printer. Granted, HP is partially to blame. However, I don’t understand how Microsoft chose to leave out Vista compatible drives for one of the most popular printers on the market? Even after using the built-in LaserJet 2605 drivers and the HP Universal PCL6 driver, nothing happens—at least the spooler does not stop. So, if there is something that I need to print from the Vista machine, I need to save it to my server, connect from one of the reliable, XP machines and print from there, huh? No, I guess I should run out and purchase a new printer. Now that I think about it, I should go ahead and get one with built-in duplexing. Hmmm. Oh, this does not include other OS frustrations. Some of them I can take; however, with something as simple as printing, no. Thank you, but I think I will uninstall Vista, get my $400.00 back, and install Novell openSUSE 10.2—I need to get up to speed on other Linux distros anyway. Hey, with the saved $400.00, I can take the wife out a few times. Woohooo. With luck, M$ may get my money again in the future. I think I will do as other major companies are doing: wait for SP1—or later—and then see if M$ finally has the bugs worked out. Bugs that should not have been there in the first place. |
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#7
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| Re: HP Color Laserjet 2600n
I have a hp Color LaserJet 2600n & it's working fine with Vista. Go to hp, download the latest drivers for XP and install them after right clicking on the .EXE file & run it as administrator. |
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#8
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| Reposted from below
The following steps are what I discovered over about a 4 day period. My system is Vista Home Premium and I have a LaserJet 2500 color printer. I was previously running XP Home SP2 and I figured it would be easy to move the LJ2500 over to my new Vista machine and still use the XP system as a backup. Needless to say moving the printer was the hardest part of migrating from XP to Vista. I'll just list the steps needed to get the printer to work. 1. Go to the HP website and download/install the Vista PCL6 driver. Here is the link for that: http://h20000.www2.hp.com/bizsupport...&swEnvOID=2093 2. Using the Control Panel/1Printer/Add Printer function, add your printer. When you do this use the top option which says something like "Use this option only if you have a non-USB printer..."; use this option even if your printer is actually using a USB connection. For the printer port specify either USB (if that's what you are using) or LPTx (if using a parallel port.) 3. This should get your printer to print OK, but there will be 2 problems: (1) if the printer is a color one (the 2500 is a color printer), your printer will print only B/W, and (2) the HP Status Monitor software will not be able to communicate with the printer because it (the software) needs to use something called a DOT4 connection, not a USB connection. 4. You need to install the DOT4 port to get the HP Status Monitor to work. You can install this from the CD that originally came with your printer but you have to run the Setup program in XP Compatibility mode. To do this browse to the Setup.exe program on the CD, right click on it, Select Options/Compatibility and specify Run in compatibility more for Windows XP. This will let you install the printer (again); this time use the DOT4 port that will be an option. However, it will have a problem: it will be set to PCL5. This is not good. 5. You now have 2 printers installed. One is using PCL6 and a USB (or parallel) port; the other is using PCL5 and the DOT4 port. Take a deep breath and delete the PCL5/DOT4 printer. The go to the Properties/Ports tab for the PCL6 printer and change the port to DOT4. This port type was what you did Step 4 for; there is no place on the HP website where you can download the DOT4 port driver. 6. Your printer should work OK and so should the HP Status Monitor. I did a couple of reboots between several of these steps but I'm not sure that's necessary. Remember, the key is to get PCL6 and a DOT4 port in your printer's configuration. |
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#9
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| Vista LaserJet 2600n 0x000006be problem
Hi, Here's what i did...didn't inslall driver on Vista, on Vsta Machine, Administrative tools, Print Management, add new print server ( it si the server where the printer is installed). Then browse printer on network and printer will connect. |
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#10
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| HP Color Laserjet 2605dn doesn't show Duplex option on Vista 32bit computer
I had to reinstall Vista on my networked computer. Now I do not have the duplex option when printing from this computer. Other than that, the printer is working. Help, please. |
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#11
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| Re: HP Color Laserjet 2600n
"Had to"? Why? It's seldom necessary and seldom even a good idea. You very likely need to download and install the correct driver for the printer. |
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