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Thread: Missing backup files - error 0x8100000A

  1. #1
    Clint Guest

    Missing backup files - error 0x8100000A

    Running Vista Ultimate. I inadvertantly removed the folder containing my
    FILE BACKUPS. My FULL BACKUP folder is intact however. When I attempt to do
    a FILE BACKUP I receive the following message: "The latest backup cannot be
    found. Make sure it is accessible and it has not been deleted. Otherwise,
    create a new full backup. (0x8100000A)."

    My choices are: Try Again, Close, Adjust settings.

    Try again results in the same error. The backup program attempts to run but
    fails immediately because no previous [FILE] backup exists. The FULL BACKUP
    does exist but in a different folder, WindowsImageBackup. This error message
    asks me to create a new FULL BACKUP which I have since done. I still cannot
    create a FILE BACKUP however as that folder remains deleted. How do I get
    out of this mess. My FULL BACKUP process works fine. There must be a way
    for Windows to create a FILE BACKUP without one already there as it did the
    very first time I ran the backup. Deleting the one and only backup results
    in this error. HELP!


  2. #2
    Jill Zoeller [MSFT] Guest

    Re: Missing backup files - error 0x8100000A

    Clint,

    Since you are running Ultimate, you have two types of backups--Complete PC
    (image-based) and File (file-based). File backups are full the first time
    and then incremental subsequent times (until logic kicks in and advises you
    to create a new full backup). This type of "full" backup should not be
    confused with a Complete PC backup.

    From what I can tell in your message, you need to create a new (full) file
    backup, not a Complete PC backup. Does that make sense? There is a checkbox
    for creating a new full backup at the end of the wizard where you change
    backup settings.

  3. #3
    Clint Guest

    Re: Missing backup files - error 0x8100000A

    That was it. Thanks Jill. I did confuse the two types of backups. My
    "complete" File backup is underway.

  4. #4
    Cherrie Guest

    Re: Missing backup files - error 0x8100000A

    Hi Clint,
    How would one fix this issue when running Vista Home Premium?

    and...I need small words and lots of details...I'm not very techy. These
    functions were running fine for over a year, and now they are not. Can't
    figure out how to create a new full back up, and the scheduled back up won't
    complete due to this error.

  5. #5
    Join Date
    May 2008
    Posts
    1
    Quote Originally Posted by Jill Zoeller [MSFT] View Post
    Clint,

    Since you are running Ultimate, you have two types of backups--Complete PC
    (image-based) and File (file-based). File backups are full the first time
    and then incremental subsequent times (until logic kicks in and advises you
    to create a new full backup). This type of "full" backup should not be
    confused with a Complete PC backup.

    From what I can tell in your message, you need to create a new (full) file
    backup, not a Complete PC backup. Does that make sense? There is a checkbox
    for creating a new full backup at the end of the wizard where you change
    backup settings.

    --
    This posting is provided "AS IS" with no warranties, and confers no rights.

    Want to learn more about Windows file and storage technologies? Visit our
    team blog at http://blogs.technet.com/filecab/default.aspx.


    "Clint" <Clint@discussions.microsoft.com> wrote in message
    news:E363F432-3415-4A12-B746-131EF9556523@microsoft.com...
    > Running Vista Ultimate. I inadvertantly removed the folder containing my
    > FILE BACKUPS. My FULL BACKUP folder is intact however. When I attempt to
    > do
    > a FILE BACKUP I receive the following message: "The latest backup cannot
    > be
    > found. Make sure it is accessible and it has not been deleted. Otherwise,
    > create a new full backup. (0x8100000A)."
    >
    > My choices are: Try Again, Close, Adjust settings.
    >
    > Try again results in the same error. The backup program attempts to run
    > but
    > fails immediately because no previous [FILE] backup exists. The FULL
    > BACKUP
    > does exist but in a different folder, WindowsImageBackup. This error
    > message
    > asks me to create a new FULL BACKUP which I have since done. I still
    > cannot
    > create a FILE BACKUP however as that folder remains deleted. How do I get
    > out of this mess. My FULL BACKUP process works fine. There must be a way
    > for Windows to create a FILE BACKUP without one already there as it did
    > the
    > very first time I ran the backup. Deleting the one and only backup
    > results
    > in this error. HELP!
    >
    Jill, I went to all sorts of "fixes" before i found yours. It was so simple i had to laugh (after hours of frustration). the only thing I can say is, "I love you man."

    Backup is running beautifully now.

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