MSVCR80.DLL missing...can't start Microsoft Outlook 2007

[Dr. George]

I bought a new Vista notebook computer. I loaded Microsoft Outlook 2007,
which ran twice. I installed a DSL line, upgraded software, and downloaded
Microsoft Updates. Then Outlook wouldn't start, and I keep getting a message
that MSVCR80.DLL is missing...reinstalling may alleviate problem. Well, it
doesn't! So what do I do? Other threads recommend downloading MSVCR80.DLL
and placing it in C:\WindowSystem32. Where do I download this file from?
Will it really work? Thanks!

[Angstromm]

i have the same problem ( acer aspire ) , did you solve the issue ???

[Peter Foldes]

Using Norton (Symantec) Product ???????

This error is generated by Norton. To correct this error uninstall Norton as per their uninstall tool. Then use a free AV like Avast,AVG,Nod32 which are much better and not so intrusive.

--
Peter

[elbert chavarro]

i uninstall Norton completly and i still have the error RTFHTML.dll not found
in path and then MSVCR80.dll not found. i read some people had that problem
with beta versions . I have a final version office enterprice 2007 , vista
home premium . in my search on web for possible solutions looks like acer
notebook are the common hardware but i still not have a solution. I install
outlook 2003 and also is given me errors now.

[Peter Foldes]

You did not uninstall Norton completely and correctly. Did you use their uninstall info from Symantec site and not the uninstall that is with the program??????

--
Peter

[elbert chavarro]

Thanks Peter
it takes many steps an takes long but ithink i didit . yes with the
uninstall in symantec site. I check in installed programs on control panel -
remove software screen and thers no symantec in the list .

[Dr. George]

I will try removing Norton Security Suite as you recommended. Which of the
free AV software is the best? Avast, AVG, Nod32 or another? I have also
not solved the problem concerning Microsoft SQL Server 2007 on Vista. I
downloaded the correct update, but it won't work with Microsoft Outlook 2007
Business Contact Manager.

[Peter Foldes]

You are very wrong. Check the Add-In in Outlook as Ken suggests and find the culprit. It is a Norton (Symantec) Add In like a anti spam,Anti Virus, or similar. Read Ken's posting a bit more carefully.

[TarmacRider]

I read the Norton / Add-ins are the culprits responses and tried them. I have uninstalled them using the Symantec removal utils, not from the add/remove programs and I am still getting this error.

I have the manifest files, but they are not in the same directory as the Outlook.exe and yes I have view hidden files/folders set to viewable.

Any other suggestions?

[Elbert53]

I experienced the same problems when installing MSOffice 2007 on a new Acer 6292 Vista notebook. Microsoft claims this problem is generated by the fingerprint Acer eDataSecurity add-in for outlook.
I have disabled the add-in by editing the registry:

1. open the regsitry editor
2. got key HKLM\Software\Microsoft\Office\Outlook\Addins\
3. Locate the add-in
4. set the LoadBehavior to 0

This fixed my problems.
Hope this helps
Elbert

[Computer & Sound System Expert]

if you have a registry cleaner program make sure it doesn't delete this
info, because it happen that what registry cleaner sees as a error are
actually being used, this happen to me before.

[Angstromm]

I've tried the registry hack and it's not working for me. And I've done all the usual--removed, reloaded, rolled back, moved/copied msvcr80.dll, etc. and Outlook still refuses to start.

BTW, I'm running an Acer Aspire 5920-6582.

Any leads much appreciated...

[MICHAEL]

Try uninstalling Office again. Reboot.
Use the Windows Installer CleanUp Utility;
http://support.microsoft.com/kb/290301

Reinstall Office.

What anti-virus are you using? Try disabling it before you install.
Might even try disabling UAC protection before the install.

[zambrij]

Hi...I am a bit of a beginner with the registry editor...I would like to try this solution as I am having the same problem with the missing msvcr80.dll, but am not sure what steps to take. I know how to get into the editor and how to navigate but am not sure where to look for this file and how to edit it. Can someone give me like an idiots step by step on this? Thanks!

[firebug]

THANK YOU VERY MUCH for the post you saved me from killing myself after 2 hours of registry search and office install and uninstall... YOU ROCK!

i think i really messed up.... you guys dont say which add ins to change i have a list of places that have the add ins in these locations....

what are the values supposed to be for each?

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Groove.OutlookProxyAddIn

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.OMSAddin

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft.VbaAddinForOutlook.1

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\OAddin.Addin

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\OneNote.OutlookAddin.12

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Outlook\Addins\Search.OutlookToolbar


i had changed all to 0 in the LOAD BEHAVIOR on each. i need the outlook to work but cant figure it out. Your forum has helped me with other issues i have had in the past but could not fix this one. Thank you everyone.