Where did my DVD playback sound go in Windows Media Player 11?

[manitou man]

I have no idea what happened between yesterday and today because all of a
sudden Windows Media Player will play my DVD's but there is no sound. It will
play CD's just fine, sound and all. I opened the same DVD in Nero Showtime
and it plays fine. I don't get it.

Anyone else having this problem? Any suggestions? Thanks in advance...

amaro

[zachd [MSFT]]

In WMP's Help:About:Technical Support Information dialog, what DVD/MPEG
decoders does it say you have installed?

[manitou man]

Does this look like what your asking for? If not I'll check back after work.
Thank you for your reply. I've seen many different people having the same
problem. My computer is custom made so no dealer is involved. I'll list my
parts if necessary. Thanks and have a great day.

amaro

Audio Codecs
Type Name Format Binary Version
ACM Microsoft IMA ADPCM CODEC 0011 imaadp32.acm 6.0.6000.16386
ACM Microsoft CCITT G.711 A-Law and u-Law CODEC 0007 msg711.acm
6.0.6000.16386
ACM Microsoft GSM 6.10 Audio CODEC 0031 msgsm32.acm 6.0.6000.16386
ACM Microsoft ADPCM CODEC 0002 msadp32.acm 6.0.6000.16386
ACM Fraunhofer IIS MPEG Layer-3 Codec (decode only) 0055 l3codeca.acm
1.9.0.401
ACM Microsoft PCM Converter 0001
DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 WMADMOD.DLL 11.0.6000.6324
DMO WMAPro over S/PDIF DMO 0162 WMADMOD.DLL 11.0.6000.6324
DMO WMSpeech Decoder DMO 000A, 000B WMSPDMOD.DLL 11.0.6000.6324
DMO MP3 Decoder DMO 0055 mp3dmod.dll 11.0.6000.6324

Video Codecs
Type Name Format Binary Version
ICM Microsoft RLE MRLE msrle32.dll 6.0.6000.16386
ICM Microsoft Video 1 MSVC msvidc32.dll 6.0.6000.16386
ICM Microsoft YUV UYVY msyuv.dll 6.0.6000.16386
ICM Intel IYUV codec IYUV iyuv_32.dll 6.0.6000.16386
ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.0.6000.16386
ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.12
DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2 mp4sdecd.dll 11.0.6000.6324
DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 11.0.6000.6324
DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVP, WVP2, WMVR, WMVA, WVC1
wmvdecod.dll 11.0.6000.6324
DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 11.0.6000.6324
DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 11.0.6000.6324

MPEG/DVD Filters
Type Name Binary Version
video Nero DVD Decoder nevideo.ax 4.6.15.0
video Nero Video Decoder nevideo.ax 4.6.15.0
video Microsoft MPEG-2 Video Decoder msmpeg2vdec.dll 11.0.5840.6324
video Nero Video Decoder HD nevideohd.ax 4.6.15.0
video CBVA DMO wrapper filter cbva.dll 6.0.6000.16386
audio Nero Audio Decoder 2 neaudio2.ax 4.6.15.0
audio Microsoft MPEG-1/DD Audio Decoder msmpeg2adec.dll 11.0.5840.6324

[zachd [MSFT]]

OK - so you have both the Nero and Microsoft DVD decoders on your system
right now... if you temporarily disable the Nero DVD Audio decoder, does
audio work again... ?

[Adam Albright]

Point of reference, what is the NAME and location of the Microsoft
codecs for MPEG-2?

[manitou man]

I hope I don't sound amateur here but how do I disable it? I traced it to the
folder it's in, right clicked on it and opened the Properties dialog box but
I don't see how to disable it. Do you have a suggestion?

[zachd [MSFT]]

WMP's Help:About:Technical Support Information covers that.
msmpegsomethingorother.dll =)

[zachd [MSFT]]

Well, according to that, these files are controlling DVD playback on your
system:
===
video Nero DVD Decoder nevideo.ax 4.6.15.0
video Nero Video Decoder nevideo.ax 4.6.15.0
video Microsoft MPEG-2 Video Decoder msmpeg2vdec.dll 11.0.5840.6324
video Nero Video Decoder HD nevideohd.ax 4.6.15.0
video CBVA DMO wrapper filter cbva.dll 6.0.6000.16386
audio Nero Audio Decoder 2 neaudio2.ax 4.6.15.0
audio Microsoft MPEG-1/DD Audio Decoder msmpeg2adec.dll 11.0.5840.6324
====
The MSMPEG ones are the ones that I think should work here. The Nero
ones -- can you update to the current build of Nero? The current Nero is at
least 4.9.4.1 , and supposedly has Vista compatibility fixes.

So I would start there if I were you. =)

--
Speaking for myself only.
See http://zachd.com/pss/pss.html for some helpful WMP info.
This posting is provided "AS IS" with no warranties, and confers no rights.
--

"manitou man" <manitouman@discussions.microsoft.com> wrote in message
news:EFA24E2C-CA18-47E3-BB2B-879B06B3FF74@microsoft.com...
>I hope I don't sound amateur here but how do I disable it? I traced it to
>the
> folder it's in, right clicked on it and opened the Properties dialog box
> but
> I don't see how to disable it. Do you have a suggestion?

[normie]

I have the exact same issue. To watch a DVD I need to use Nero. If I use WMP
I get no sound. Is there an issue with the installation of Nero? Is Vista
missing some settings for sound in WMP?

[pvanman]

I had this exact same problem, after two sessions with MS support online, we found that in the sound control panel in the properties of the playback device on the supported formats tab, the encoded formats had an incompatible format selected. We changed the format, and everything works fine.