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Sims not working

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  #1  
Old 28-03-2007
rockonzombie
 
Posts: n/a
Sims not working

I just bought a new computer with windows vista and I'm unable to play any of
my sim games. I tried switching to windows xp compatibility mode but that
didn't help! I bought this computer so I could play my sim games and I was
told by Best Buy that they would work fine. Well they were wrong and I'm
going to let them know that but if anyone could help me I would appreciate it!
Thanks,
rockonzombie
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  #2  
Old 28-03-2007
Dale White
 
Posts: n/a
Re: Sims not working

well, Sims 2 works fine for the Girlfriend.

I guess we need a little more info. Like what's in your sysem Graphics card
wise.

Also, when you say you can't play. Does that mean you were able to install,
but can't play or can't install ?

If it installed, but won't play Did you try right clicking on your desktop
shortcut and choose Run as Administrator ?

A little more detail about what exactly is going on would help


"DENISE" <DENISE@discussions.microsoft.com> wrote in message
news:80B20FA0-977E-44FB-BE23-65A9A880BF86@microsoft.com...
>
>
> I just bought a new computer with windows vista and I'm unable to play any
> of my The Sim 2 games. help me Thanks, DENISE



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  #3  
Old 28-03-2007
LadyRoot
 
Posts: n/a
Re: Sims not working


If you're asking if Sims2 work, the answer is yes.
The only thing you should do is to install the latest software update (the
file thesims2_update.exe can be downloaded from the official web service
thesims.com).



--
LadyRoot
----------------------------
no place like 127.0.0.1
live : lady_root(a)msn.com

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  #4  
Old 29-03-2007
Betty
 
Posts: n/a
Re: Sims not working


"rockonzombie" <rockonzombie@discussions.microsoft.com> wrote in message
news:29CF0291-B21A-4098-89E3-823B90FEDE53@microsoft.com...
>I just bought a new computer with windows vista and I'm unable to play any
>of
> my sim games. I tried switching to windows xp compatibility mode but that
> didn't help! I bought this computer so I could play my sim games and I was
> told by Best Buy that they would work fine. Well they were wrong and I'm
> going to let them know that but if anyone could help me I would appreciate
> it!
> Thanks,
> rockonzombie


I bought a new computer from Best Buy in February with Vista Ultimate on it
and they told me the Sims would play okay. I haven't tried installing The
Sims 1 games but I have The Sims 2 plus all expansion packs working just
fine. At first, I did have problems but when I updated my video card driver,
that solved the biggest problem.

Tell us exactly the problem you're having and your computer information and
maybe we can help you further.

Betty

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  #5  
Old 19-04-2007
cdkscully
 
Posts: n/a
Re: Sims not working

"Dale White" wrote:

> well, Sims 2 works fine for the Girlfriend.
>
> I guess we need a little more info. Like what's in your sysem Graphics card
> wise.
>
> Also, when you say you can't play. Does that mean you were able to install,
> but can't play or can't install ?
>
> If it installed, but won't play Did you try right clicking on your desktop
> shortcut and choose Run as Administrator ?
>
> A little more detail about what exactly is going on would help
>


I too cannot play the sims.

It worked fine for 5-7 days and then it crashed.

These are the specs of my system:

------------------
System Information
------------------
Time of this report: 4/14/2007, 00:50:46
Machine name: CDKSCULLY
Operating System: Windows Vistaâ„¢ Home Premium (6.0, Build 6000)
(6000.vista_rtm.061101-2205)
Language: English (Regional Setting: English)
System Manufacturer: alienware
System Model: alienware
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz (2
CPUs), ~2.1GHz
Memory: 2046MB RAM
Page File: 1131MB used, 3176MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6000.16386 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 7900 GS
Manufacturer: NVIDIA
Chip type: GeForce 7900 GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0292&SUBSYS_C6233842&REV_A1
Display Memory: 744 MB
Dedicated Memory: 248 MB
Shared Memory: 495 MB
Current Mode: 1024 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.0011.0065 (English)
DDI Version: 9Ex
Driver Attributes: Final Retail
Driver Date/Size: 2/10/2007 11:48:00, 4644864 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-41D2-11CF-B35B-28E601C2CA35}
Vendor ID: 0x10DE
Device ID: 0x0292
SubSys ID: 0xC6233842
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_B ModeWMV9_B ModeVC1_A
ModeWMV9_A

-------------
Sound Devices
-------------
Description: Speakers (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID:
HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_10ECE601&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5350 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/2/2007 17:41:00, 1668456 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Realtek Digital Output (Realtek High Definition
Audio)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID:
HDAUDIO\FUNC_01&VEN_10EC&DEV_0885&SUBSYS_10ECE601&REV_1001
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5350 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 1/2/2007 17:41:00, 1668456 bytes
Other Files:
Driver Provider: Realtek Semiconductor Corp.
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
Description: Realtek Digital Input (Realtek High Definition Audio)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: RTKVHDA.sys
Driver Version: 6.00.0001.5350 (English)
Driver Attributes: Final Retail
Date and Size: 1/2/2007 17:41:00, 1668456 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

+++++++++++++++++++
These are the errors

I was fine installing it the first time.

Then When it crashed it gave me this error:

Problem signature
Problem Event Name: APPCRASH
Application Name: Sims2.exe
Application Version: 1.0.0.1022
Application Timestamp: 433a2c18
Fault Module Name: StackHash_0ad4
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00000010
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 0ad4
Additional Information 2: a4f914ca25db0f7a78e5c08a9a96b2bf
Additional Information 3: 2522
Additional Information 4: e36a2b9657d31058566433ccf88c3771

Extra information about the problem
Bucket ID: 321069932

This is the screen:
http://i15.tinypic.com/3yo45q9.jpg

So then I uninstalled it and reinstalled it. When I insert the CD I get this
screen:
http://i11.tinypic.com/3zjwxm8.jpg

I hit retry, same screen.

Then I hit cancel and I get "do you want to cancel installation?" I click
Yes and then the installation starts.

At the end of what appears to be a successful install I get this screen again:
http://i15.tinypic.com/3yo45q9.jpg

And then another error sent to Microsoft.

What is happening with my game and why could I play it for five days and now
this error?

I installed University thinking it would override if there was a problem on
teh first CD, still get the error it cannot copy a file.

I'm so frustrated. :(

Chris.
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  #6  
Old 03-05-2007
RoccoIV
 
Posts: n/a
RE: Sims not working

Lynne,
I currently own Sim City 4 and Sim City 4 Rush Hour and can run them on
Vista Ultimate 64-bit. But I am having a problem where the game force quits
after about an hour of game play. I am still tracking down the source of the
problem ( I think it's Norton Antivirus). Anyway Sim City 4 works with my
machine. You may be having other problems.

"Lynne" wrote:

> I have recently bought a Windows Vista computer. Have just bought Sim City 4
> and it will not install. It comes up with error and restarts the computer. I
> would like to know if these are compatible too, as i was told in Virgin that
> they would
>
> "rockonzombie" wrote:
>
> > I just bought a new computer with windows vista and I'm unable to play any of
> > my sim games. I tried switching to windows xp compatibility mode but that
> > didn't help! I bought this computer so I could play my sim games and I was
> > told by Best Buy that they would work fine. Well they were wrong and I'm
> > going to let them know that but if anyone could help me I would appreciate it!
> > Thanks,
> > rockonzombie

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  #7  
Old 20-05-2007
junior76
 
Posts: n/a
Re: Sims not working

Did you install anything recently? A lot of times it's a conflict with other
software.

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  #8  
Old 17-08-2007
Polly
 
Posts: n/a
Simcity 4 not working



"RoccoIV" wrote:

> Lynne,
> I currently own Sim City 4 and Sim City 4 Rush Hour and can run them on
> Vista Ultimate 64-bit. But I am having a problem where the game force quits
> after about an hour of game play. I am still tracking down the source of the
> problem ( I think it's Norton Antivirus). Anyway Sim City 4 works with my
> machine. You may be having other problems.


I have Sim City 4 and Norton and I can't play at all, restart my coputer all
time, I tried play as xp version but still the same. What you mean by the
norton could be the problem??? any suggestion??

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  #9  
Old 17-08-2007
Polly
 
Posts: n/a
Sim City 4 not working




"RoccoIV" wrote:

> Lynne,
> I currently own Sim City 4 and Sim City 4 Rush Hour and can run them on
> Vista Ultimate 64-bit. But I am having a problem where the game force quits
> after about an hour of game play. I am still tracking down the source of the
> problem ( I think it's Norton Antivirus). Anyway Sim City 4 works with my
> machine. You may be having other problems.


I have Sim City 4 and Norton and I can't play at all, restart my coputer all
time, I tried play as xp version but still the same. What you mean by the
norton could be the problem??? any suggestion??

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  #10  
Old 17-08-2007
VRG Scotty©
 
Posts: n/a
Re: Simcity 4 not working


"Polly" <Polly@discussions.microsoft.com> wrote in message
news:7A355909-AB72-4E04-8719-971B351A3479@microsoft.com...
>
>
> "RoccoIV" wrote:
>
>> Lynne,
>> I currently own Sim City 4 and Sim City 4 Rush Hour and can run them on
>> Vista Ultimate 64-bit. But I am having a problem where the game force
>> quits
>> after about an hour of game play. I am still tracking down the source of
>> the
>> problem ( I think it's Norton Antivirus). Anyway Sim City 4 works with my
>> machine. You may be having other problems.

>
> I have Sim City 4 and Norton and I can't play at all, restart my coputer
> all
> time, I tried play as xp version but still the same. What you mean by the
> norton could be the problem??? any suggestion??


Try disabling Norton then play the game
--
VRG Scotty©

www.vistareadygames.com
Register (it's free) and Use the Search for solution button to find the
answer.

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  #11  
Old 17-08-2007
Andy [YaYa]
 
Posts: n/a
Re: Simcity 4 not working

"VRG Scotty©" <scotty@scottyk1.com> wrote in message
news:ec$rTCL4HHA.5852@TK2MSFTNGP02.phx.gbl...
>
> "Polly" <Polly@discussions.microsoft.com> wrote in message
> news:7A355909-AB72-4E04-8719-971B351A3479@microsoft.com...
>>
>>
>> "RoccoIV" wrote:
>>
>>> Lynne,
>>> I currently own Sim City 4 and Sim City 4 Rush Hour and can run them on
>>> Vista Ultimate 64-bit. But I am having a problem where the game force
>>> quits
>>> after about an hour of game play. I am still tracking down the source of
>>> the
>>> problem ( I think it's Norton Antivirus). Anyway Sim City 4 works with
>>> my
>>> machine. You may be having other problems.

>>
>> I have Sim City 4 and Norton and I can't play at all, restart my coputer
>> all
>> time, I tried play as xp version but still the same. What you mean by the
>> norton could be the problem??? any suggestion??

>
> Try disabling Norton then play the game


Problem is to disable Norton you basically have to uninstall it, at least as
I recall from my 360 trial I could not disable the program. I'm sure it's
for "my own good" or something.

Yeah, disable norton and try the game again. Make sure you get any
updates/patches for the game from the http://support.ea.com.

If you still can't get it running after killing all your background tasks,
running as admin in XP compatibility mode (Disable Desktop Composition, and
visual themes too) then go over to http://simcity.ea.com/screenshots.php and
soak up some of the screens from the new SimCity: Societies.

here's the SimCity 4: Rush Hour/Delux Pack patch, this came out LONG before
Vista so it may not fix your problem, but you never know...

http://simcity.ea.com/update/exe/EP1...TO_P1_B638.EXE

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  #12  
Old 17-08-2007
VRG Scotty©
 
Posts: n/a
Re: Simcity 4 not working


"Andy [YaYa]" <android8675@MAPSONhotmail.com> wrote in message
news:OnHUMXO4HHA.4476@TK2MSFTNGP06.phx.gbl...

>> Try disabling Norton then play the game

>
> Problem is to disable Norton you basically have to uninstall it, at least
> as I recall from my 360 trial I could not disable the program. I'm sure
> it's for "my own good" or something.


Aye it's a real pain, they do it on badness
--
VRG Scotty©

www.vistareadygames.com
Register (it's free) and Use the Search for solution button to find the
answer.

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  #13  
Old 17-08-2007
Andy [YaYa]
 
Posts: n/a
BETTER ANTI-VIRUS LINKS HERE (Was: Re: Simcity 4 not working)

"VRG Scotty©" <vrg-scotty@vistareadygames.com> wrote in message
news:unRwvgO4HHA.748@TK2MSFTNGP04.phx.gbl...
>
> "Andy [YaYa]" <android8675@MAPSONhotmail.com> wrote in message
> news:OnHUMXO4HHA.4476@TK2MSFTNGP06.phx.gbl...
>
>>> Try disabling Norton then play the game

>>
>> Problem is to disable Norton you basically have to uninstall it, at least
>> as I recall from my 360 trial I could not disable the program. I'm sure
>> it's for "my own good" or something.

>
> Aye it's a real pain, they do it on badness


Since were both going this way I might as well bring up the links for
"Better" and "Free" Anti-Virus scanners.

http://free.grissoft.com - Follow links to AVG Anti-Virus "Free" Version.
It's 100% FREE for personal use, works good, it's free, and you can disable
it when you want too.
http://www.avast.com/eng/download-avast-home.html - Avast! Free version.
I've seen lots of recommendations for this one, and hey, it's free!
http://www.eset.com/download/index.php - NOD32 - NOT FREE, $39/year, but
I've seen recommendations all over the place for this one so it can't be
that bad. Remember the "less" popular the scanner, the MORE likely virus
makers won't try to circumvent it's scanning ability (it'll catch more
"newer" viruses). They also have a great set of Virus removers (free) if you
know what virus you have, as well as uninstallers for trend, norton, mcafee.

Don't let retail scare ya people, Norton, Trend, McAfee aren't the best,
they are just the best known.

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  #14  
Old 17-08-2007
VRG Scotty©
 
Posts: n/a
Re: BETTER ANTI-VIRUS LINKS HERE (Was: Re: Simcity 4 not working)


"Andy [YaYa]" <android8675@MAPSONhotmail.com> wrote in message
news:OpFc$0O4HHA.4676@TK2MSFTNGP05.phx.gbl...

>> Aye it's a real pain, they do it on badness

>
> Since were both going this way I might as well bring up the links for
> "Better" and "Free" Anti-Virus scanners.
>
> http://free.grissoft.com - Follow links to AVG Anti-Virus "Free" Version.
> It's 100% FREE for personal use, works good, it's free, and you can
> disable it when you want too.
> http://www.avast.com/eng/download-avast-home.html - Avast! Free version.
> I've seen lots of recommendations for this one, and hey, it's free!
> http://www.eset.com/download/index.php - NOD32 - NOT FREE, $39/year, but
> I've seen recommendations all over the place for this one so it can't be
> that bad. Remember the "less" popular the scanner, the MORE likely virus
> makers won't try to circumvent it's scanning ability (it'll catch more
> "newer" viruses). They also have a great set of Virus removers (free) if
> you know what virus you have, as well as uninstallers for trend, norton,
> mcafee.


I use NOD32 best I've ever used, nice small install and does not sit
pestering you all the time like Norton etc, it's not memory hungry either,
highly recommended and works brilliantly with Vista
--
VRG Scotty©

www.vistareadygames.com
Register (it's free) and Use the Search for solution button to find the
answer.

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  #15  
Old 19-08-2007
PowerUser
 
Posts: n/a
Re: BETTER ANTI-VIRUS LINKS HERE (Was: Re: Simcity 4 not working)

Kaspersky is the best.

"Andy [YaYa]" <android8675@MAPSONhotmail.com> wrote in message
news:OpFc$0O4HHA.4676@TK2MSFTNGP05.phx.gbl...
> "VRG Scotty©" <vrg-scotty@vistareadygames.com> wrote in message
> news:unRwvgO4HHA.748@TK2MSFTNGP04.phx.gbl...
>>
>> "Andy [YaYa]" <android8675@MAPSONhotmail.com> wrote in message
>> news:OnHUMXO4HHA.4476@TK2MSFTNGP06.phx.gbl...
>>
>>>> Try disabling Norton then play the game
>>>
>>> Problem is to disable Norton you basically have to uninstall it, at
>>> least as I recall from my 360 trial I could not disable the program. I'm
>>> sure it's for "my own good" or something.

>>
>> Aye it's a real pain, they do it on badness

>
> Since were both going this way I might as well bring up the links for
> "Better" and "Free" Anti-Virus scanners.
>
> http://free.grissoft.com - Follow links to AVG Anti-Virus "Free" Version.
> It's 100% FREE for personal use, works good, it's free, and you can
> disable it when you want too.
> http://www.avast.com/eng/download-avast-home.html - Avast! Free version.
> I've seen lots of recommendations for this one, and hey, it's free!
> http://www.eset.com/download/index.php - NOD32 - NOT FREE, $39/year, but
> I've seen recommendations all over the place for this one so it can't be
> that bad. Remember the "less" popular the scanner, the MORE likely virus
> makers won't try to circumvent it's scanning ability (it'll catch more
> "newer" viruses). They also have a great set of Virus removers (free) if
> you know what virus you have, as well as uninstallers for trend, norton,
> mcafee.
>
> Don't let retail scare ya people, Norton, Trend, McAfee aren't the best,
> they are just the best known.



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