MS Search Protocol Host has stopped working...

Hmm, this is out of my area of expertise. Including Outlook / BCM newsgrous
to see if someone there can help ...

"Mills Architect" <millsaia@comcast.net> wrote in message
news:O2%23CWTncHHA.4172@TK2MSFTNGP05.phx.gbl...
> Thanks for your help. The searches in BCM seem to be fast enough for me,
> so I guess things are good. This has been the about only weird thing I've
> run into with Vista and Office 2007.
>
> Don't think this is a Vista thin specifically, but you never know. While
> I've got you for one more minute, there is a thing that has happened alot
> with connecting/linking OL2007 and MSO Accounting 2007. When I had OL2003
> and MS Acctng 2006 working, I was able to link and see acctng info in
> OL/BCM and work with it. Pretty neat actually. Somewhere along the way,
> don't remember when actually but about the time I started beta testing for
> the new Acctg 2007, when I would link the two (BCM/Acctg), my OL would
> dump. I could watch OL start to load, then when BCM started to load, the
> window would cloud, then tell me OL stopped (DUH). The only fix once OL
> started this behavior was to reformat and reinstall. Though I don't mind
> so much doing that, it is time consuming and I wish the linking would
> work. So long as I don't link the two apps, things are good. I have not
> tried it (had the courage) since I have everything else stable and fast.
>
> I know that at one point, the SQL Server didn't like things. Since, the
> latest MSOA2007 uses SQL Express 2005 (I think). I believe that I have the
> latest SP2 of that. First, do you know anything about this? As I have not
> tried to connect since the last reform/reinst, I don't have any of those
> handy Bucket IDs. I can certainly use the two apps unlinked, but seems a
> shame for them not to work.
>
> Thanks again for all of your help and patience...
>
> DMills
>
>
>
>
> "Dave Wood [MS]" <davewood@online.microsoft.com> wrote in message
> news:%23i72fXkcHHA.4012@TK2MSFTNGP03.phx.gbl...
>> From what I can see, these buckets are not related to indexing in any
>> way. If OneNote is working for you I would carry on using it without
>> changing any more indexing settings.
>>
>> I've passed the details of your issue over to the BCM team. I'm glad that
>> this workaround works for you, even if it does mean you can't do fast
>> searches for BCM contacts.
>>
>> Dave
>>
>>
>> "Mills Architect" <millsaia@comcast.net> wrote in message
>> news:unc$8LkcHHA.1340@TK2MSFTNGP04.phx.gbl...
>>> Last night, after reading your suspicions, I checked the BCM to be
>>> excluded in the Indexing area. Since then, there have been no more
>>> dumps. Of interest, up to that point Bucket ID 14667760 seems to occur
>>> 2-3 times for every Bucket ID 11640871 occurance. Since unchecking BCM
>>> in Indexing, there appear to be no dumps. I'm guessing both of these
>>> Bucket IDs are somehow related.
>>>
>>> Maybe related or not,but maybe so, is a little stint of OneNote2007
>>> (trial) I was looking at. In the stretch of 3/21-23/07, for [4]
>>> instances, the following problems were recorded.
>>> - 3/21/07 4.40pm - Bucket ID: 24290870
>>> - 3/21/07 4.42pm - Bucket ID: 22428438
>>> - 3/21/07 6.49pm - Bucket ID: 22428438
>>> - 3/23/07 8.44pm - Bucket ID: 22428438
>>>
>>> Are these related to Indexing? I think I like OneNote, but need to
>>> fiddle with it to see for sure. If I want to use OneNote2007, should I
>>> uncheck that also in Indexing? I uninstalled it while all the other
>>> "fun" was going on. It seems that the last [3] instances are the same ID
>>> number. Thoughts on that? Maybe if I reinstall, uncheck OneNote2007 also
>>> in Indexing? What do you think?
>>>
>>> Again, thanks for your help!!!
>>>
>>> DMills
>>>
>>>
>>>
>>>
>>> "Dave Wood [MS]" <davewood@online.microsoft.com> wrote in message
>>> news:O4nORHicHHA.5052@TK2MSFTNGP05.phx.gbl...
>>>> Please let me know if that workaround helps ...
>>>>
>>>> Dave
>>>>
>>>> "Mills Architect" <millsaia@comcast.net> wrote in message
>>>> news:uPsAEFccHHA.596@TK2MSFTNGP06.phx.gbl...
>>>>>I use BCM quite a bit. Neat little program (not that little I guess).
>>>>>I'l try to uncheck BCM from Search/Indexing. Will let you know. I did
>>>>>sign up for the "experince" program so that info goes in to you guys.
>>>>>
>>>>> Thanks again for your help!!!
>>>>>
>>>>> DMills
>>>>>
>>>>>
>>>>>
>>>>> "Dave Wood [MS]" <davewood@online.microsoft.com> wrote in message
>>>>> news:unnLFGXcHHA.588@TK2MSFTNGP06.phx.gbl...
>>>>>>I just had a look at these buckets. We're still in the process on
>>>>>>investigating, but it appears that this is an issue related to the
>>>>>>"Business Contacts Manager" add-in for Outlook. Did you install this
>>>>>>add-on?
>>>>>>
>>>>>> I'm really not an expert on Business Contacts Manager but I'm
>>>>>> thinking there may be a workaround to prevent search from indexing
>>>>>> its data. I think if you open the Indexing Options control panel and
>>>>>> hit Modify, then under Outlook there may be a location defined there
>>>>>> for BCM. If you disable indexing for this location then search will
>>>>>> stop trying to index your BCM contacts.
>>>>>>
>>>>>> Let me know if this helps ...
>>>>>>
>>>>>> Dave
>>>>>>
>>>>>> "Mills Architect" <millsaia@comcast.net> wrote in message
>>>>>> news:O5iXReWcHHA.3648@TK2MSFTNGP02.phx.gbl...
>>>>>>> Sent you e-mail with pdf attachment of the Bucket ID and other info.
>>>>>>> There are two Bucket IDs associated with the Search Host thing:
>>>>>>> 14667760 (most prevelent) and 11640871. As of this writting
>>>>>>> (28Mar07, 2:12pm EST), there are now [314] "MS Search Protocol Host"
>>>>>>> problems, and now [19] "MS Outlook" problems noted. The OL problems
>>>>>>> seem to have varied Bucket IDs. But the Search Host probelms are
>>>>>>> predominently 14667760. How can I help???
>>>>>>>
>>>>>>> DMills
>>>>>>>
>>>>>>>
>>>>>>> "Dave Wood [MS]" <davewood@online.microsoft.com> wrote in message
>>>>>>> news:OnprxEOcHHA.2300@TK2MSFTNGP06.phx.gbl...
>>>>>>>> Excellent! Now what I need is the Bucket ID for the
>>>>>>>> SearchProtocolHost crashes. This is one of the fields listed when
>>>>>>>> you double-click on a problem report entry. It may be that it's the
>>>>>>>> same value for every crash or there may be a few different ones.
>>>>>>>>
>>>>>>>> You can either post the ID(s) or send to me at
>>>>>>>> davewood@microsoft.com. Then {hopefully} I can look up your problem
>>>>>>>> report in our database and debug it ...
>>>>>>>>
>>>>>>>> Dave
>>>>>>>>
>>>>>>>> "Mills Architect" <millsaia@comcast.net> wrote in message
>>>>>>>> news:%23Sld6sLcHHA.4260@TK2MSFTNGP02.phx.gbl...
>>>>>>>>> OK. Have looked at problem reports. Between 2-28-07 and today
>>>>>>>>> (3-27-07), there have been [297] Search Protocol Stopped Working
>>>>>>>>> reports. Most, not all, have been sent to MS. Of interest, in that
>>>>>>>>> time, OL2007 has dumped [15] times.
>>>>>>>>>
>>>>>>>>> Do i need to gather reports and send the whole bunch? Thanks for
>>>>>>>>> your help, and interest...
>>>>>>>>>
>>>>>>>>> DMills
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> "Dave Wood [MS]" <davewood@online.microsoft.com> wrote in message
>>>>>>>>> news:eV8ec98bHHA.5044@TK2MSFTNGP05.phx.gbl...
>>>>>>>>>> Hi there,
>>>>>>>>>>
>>>>>>>>>> Could you take a look in Control Panel -> System and
>>>>>>>>>> Maintenance -> Problem Reports and Solutions and then go to View
>>>>>>>>>> Problem History? Are there any problem listed there for "MS
>>>>>>>>>> Search Protocol Host" or similar? If so we might be able to do
>>>>>>>>>> some investigation ...
>>>>>>>>>>
>>>>>>>>>> Dave Wood
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> "Mills Architect" <millsaia@comcast.net> wrote in message
>>>>>>>>>> news:%23bdRTMqbHHA.4632@TK2MSFTNGP03.phx.gbl...
>>>>>>>>>>> Thanks for the advice and direction. The info I know right
>>>>>>>>>>> now...
>>>>>>>>>>>
>>>>>>>>>>> PDF notes (tried to attache screen shots but file too big) of
>>>>>>>>>>> times and settings...
>>>>>>>>>>> 1.) Page 1 - copy screen at 11:58 pm - Control Panel>Indexing
>>>>>>>>>>> Options>Modify - selected locations (MS Office Outlook
>>>>>>>>>>> (outlook.pst, Bus Contact Mgr) and Offline Files (default
>>>>>>>>>>> locations) - note that INDEXING IS COMPLETE at 144,335 items; I
>>>>>>>>>>> do not have the .pst files specified in the Modify button.
>>>>>>>>>>> 2.) Page 2 - copy screen at 12:16 am - open OL to get search
>>>>>>>>>>> options; using default search settings from install.
>>>>>>>>>>> 3.) Page 3 - copy screen at 12:18 am - note that "MS Search
>>>>>>>>>>> Protocol Host has stopped working..." error message appeared.
>>>>>>>>>>> [2] minutes after opening OL. Barely [15] minutes after indexing
>>>>>>>>>>> showed being complete.
>>>>>>>>>>> 4.) Page 4 - copy screen at 12:22 am - note settings of OL com
>>>>>>>>>>> add-ins; Windows Search e-mail indexer is checked (cannot turn
>>>>>>>>>>> off it seems).
>>>>>>>>>>>
>>>>>>>>>>> Software install notes...
>>>>>>>>>>> 1.) Vista Ultimate x86, Upgrade version - installed using method
>>>>>>>>>>> that installs not activated, then formats C: drive, then
>>>>>>>>>>> "upgrade" to Vista Ultimate x86. This is as clean as I could
>>>>>>>>>>> figure. I have WinXP Pro, have installed and upgraded from that
>>>>>>>>>>> also. Just trying to get as clean an install as possible.
>>>>>>>>>>> 2.) MS Office 2007 Pro - Have downloaded from MS purchase on
>>>>>>>>>>> line. Doing clean, full install, not upgrade.
>>>>>>>>>>>
>>>>>>>>>>> By the way, I have installed a trial of OneNote2007 (OneNote)
>>>>>>>>>>> for a bit. While OneNote is open, and Outlook2007 (OL) closed,
>>>>>>>>>>> the same Phenomenon ("MS Search Protocol Host has stopped
>>>>>>>>>>> working...") occurs.
>>>>>>>>>>> So I don't think it is exclusively OL. The Phenomenon does not
>>>>>>>>>>> occur when OneNote and/or OL are closed. It does not occur when
>>>>>>>>>>> any other applications (i.e. Office (not including OL or
>>>>>>>>>>> OneNote) or any others) are open.
>>>>>>>>>>>
>>>>>>>>>>> I am not a programmer, however, I've dealt with "funny acting"
>>>>>>>>>>> programs in the past (esp in beta testing). Anyway, the
>>>>>>>>>>> similarity between OL and OneNote is that as long as they are
>>>>>>>>>>> open, the file size tends to be dynamic, changing all the time.
>>>>>>>>>>> Is it that Search and Indexing want to have files that are not
>>>>>>>>>>> continually changing in size, or character, or whatever? If
>>>>>>>>>>> that's the case, surely there's a way to keep that phenom from
>>>>>>>>>>> happening. Didn't happen in WinXP or Office2003 (that I'm aware
>>>>>>>>>>> of anyway). Maybe this'll help. Again, I can't be the only one
>>>>>>>>>>> this happens to. :=(
>>>>>>>>>>>
>>>>>>>>>>> Sorry to be so wordy. Posting this also to the outlook.general
>>>>>>>>>>> group. Thanks for any and all help.
>>>>>>>>>>>
>>>>>>>>>>> DMills
>>>>>>>>>>>
>>>>>>>>>>> "Russ Valentine [MVP-Outlook]" <russval@gmail.com> wrote in
>>>>>>>>>>> message
>>>>>>>>>>> news:20802125-6273-4800-B47E-A29A6B9EFD2F@microsoft.com...
>>>>>>>>>>>> Since this appears to be an Outlook issue, you should also post
>>>>>>>>>>>> in the outlook.general group. Several Instant Search issues are
>>>>>>>>>>>> starting to appear there. Make sure you specify your settings
>>>>>>>>>>>> for Instant Search and whether these were clean installs of
>>>>>>>>>>>> Office and Vista or upgrades. Also post what you see in
>>>>>>>>>>>> Outlook's Indexing Status... before you get the error message.
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>> Russ Valentine
>>>>>>>>>>>> [MVP-Outlook]
>>>>>>>>>>>> "Mills Architect" <millsaia@comcast.net> wrote in message
>>>>>>>>>>>> news:uxS$vQcbHHA.4656@TK2MSFTNGP03.phx.gbl...
>>>>>>>>>>>>> Once the Indexing function of Vista is complete, I find that
>>>>>>>>>>>>> if I have my Outlook2007 (OL) open for more than about 10-15
>>>>>>>>>>>>> min, I get the message "MS Search Protocol Host has stopped
>>>>>>>>>>>>> working...". Once this happens, my e-mails will usually not be
>>>>>>>>>>>>> available. Also, Calendar, Contacts, etc. True, all you have
>>>>>>>>>>>>> to do is close out of OL and reopen. But it will be short time
>>>>>>>>>>>>> then The Message shows again. Before Vista and Office 2007, I
>>>>>>>>>>>>> did not have this problem. I'd like to mention that when I do
>>>>>>>>>>>>> not have The Message, the search functions work really well
>>>>>>>>>>>>> (i.e. OL, Explorer, etc).
>>>>>>>>>>>>>
>>>>>>>>>>>>> Following is generally what I have system-wise...
>>>>>>>>>>>>> SOFTWARE
>>>>>>>>>>>>> - Vista Ultimate x86 - MS Office 2007 Pro - MS Office
>>>>>>>>>>>>> Accounting - AutoCAD 2007 LT - Norton 360 - Live
>>>>>>>>>>>>> - MS Streets - Adobe Acrobat v8 - Adobe Photoshop
>>>>>>>>>>>>> Elements - Family Treemaker 2006
>>>>>>>>>>>>> HARDWARE
>>>>>>>>>>>>> - MachSpeed MoBo - AMD 64 +3700 CPU - 2GB DDR 400 RAM
>>>>>>>>>>>>>
>>>>>>>>>>>>> I'm sure there are other specs I haven't mentioned. Hopefully
>>>>>>>>>>>>> the above helps. To the best of my knowlege, I have all
>>>>>>>>>>>>> updates, patches, etc. Also, when I install a new OS, I always
>>>>>>>>>>>>> reformat for a clean install.
>>>>>>>>>>>>>
>>>>>>>>>>>>> HELP. I'd like to be able to have my OL on all the time as I
>>>>>>>>>>>>> used to. Surely I'm not the only one with these symptoms. This
>>>>>>>>>>>>> is the only fly-in-the-ointment I've run across with Vista and
>>>>>>>>>>>>> Office 2007. Would love to get a fix for this too...
>>>>>>>>>>>>>
>>>>>>>>>>>>> DMills
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>
>>>>
>>>
>>
>

[brucebb]

I think this is the correct thread having followed it through:
Every 5 seconds or so when in outlook 2007 the pointer arrow rapidly fluctuates with the hour glass for a few seconds during which time you cannot click on anything. The MS search protocol host has stopped working message pops up frequently and every time outlook starts the BCM wizzard starts up. I have tried uninstalling BCM with no improvement and reinstalling outlook.
Following the thread I found bucket number 377384837 is dominant, tried the workaround unclicking BCM in the indexing control panel but all is still the same.
This issues seems to have started when I imported my address book as a csv file from my previous laptop and it seems as if the PC is constantly performing some activity every 5 secs that hangs everything else.

Any help would be gratefully recieved

I looked at the Watson bucket you were seeing and I think it does indicate
an issue with BCM. I have forwarded this stuff to the BCM team and I'll let
you know if we have any updates ...

Dave Wood


"brucebb" <brucebb.2sbhru@DoNotSpam.com> wrote in message
news:brucebb.2sbhru@DoNotSpam.com...
>
> I think this is the correct thread having followed it through:
> Every 5 seconds or so when in outlook 2007 the pointer arrow rapidly
> fluctuates with the hour glass for a few seconds during which time you
> cannot click on anything. The MS search protocol host has stopped
> working message pops up frequently and every time outlook starts the
> BCM wizzard starts up. I have tried uninstalling BCM with no
> improvement and reinstalling outlook.
> Following the thread I found bucket number 377384837 is dominant, tried
> the workaround unclicking BCM in the indexing control panel but all is
> still the same.
> This issues seems to have started when I imported my address book as a
> csv file from my previous laptop and it seems as if the PC is
> constantly performing some activity every 5 secs that hangs everything
> else.
>
> Any help would be gratefully recieved
>
>
> --
> brucebb
> ------------------------------------------------------------------------
> brucebb's Profile: http://forums.techarena.in/members/26841.htm
> View this thread: MS Search Protocol Host has stopped working...
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