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Blank page 'won't go away'

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Old 24-03-2007
Posts: n/a
Blank page 'won't go away'

Every time I do anything this 'blank page' pops up and won't go away until I
start Task Manager and close it. It keeps coming back and all I want to do
is prevent it from loading every time I do anything or start windows.

Anyone else have a problem like this??????

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Old 24-03-2007
Adam Albright
Posts: n/a
Re: Blank page 'won't go away'

What KIND of a blank page?

When exactly do it appear FIRST, how to you close it in Task Manager
if it doesn't have a name?
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Old 24-03-2007
Posts: n/a
It just seems to be a blank web page which takes up the full screen. I
never had anything like this in Windows XP, but it is annoying. It sometimes
shows up when I change web sites or after I download new updates from Windows
Update. The other day I started to play hearts and it started. There is no
rhyme or reason that's why it is annoying.

I can close it because it shows up in the Task Manager as 'blank page'. It
doesn't make sense.
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Old 24-03-2007
Posts: n/a
Re: Blank page 'won't go away'

Hi lindabeilia,

The next time you see the 'blank page', before you close it in Task Manager,
right-click on it in Task Manger, and choose "Go to Process" (at the bottom
of the context menu). The Process tab will open. Take note of the file's
name that gets highlighted. Then you can close it on the Applications tab.
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Old 24-03-2007
Posts: n/a
just occured when u vist the web site ?

maybe a virus, u can check u IE -"manage add-on" if any interrogatory Active
X and then disabble or delete it

Sounds to me like an adware process, popping up and attempting to show
an ad that is unavailable to it, perhaps thanks to Vista's firewall. I'd
scan for adware/spyware, perhaps starting with Windows Defender, since
it's already available with Vista.
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Old 20-09-2007
Posts: n/a
Someone must know how to get rid of the pesky blank page! Help!!!

What sort of blank page, what file type, is it a doc file, is it from your
browser, does it say blank.htm, blank.doc, etc. It sounds as though you may
have picked up some malware. Have you run a virus scan have you scanned for

it says microsoft windows blank page. it covers the whole screen. to get rid
of it temporarily, I right click, and then click : close". but it comes back
the very next time I use the pc.
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Old 20-09-2007
Michael Solomon
Posts: n/a
Have you always had this problem or is it a relatively recent issue? If
recent, is there anything you've added, installed, downloaded recently? If
you can't pinpoint anything but the problem is recent, you might try using
System Restore to take you back to a time prior to when this began. Start
Menu\Programs\Accessories\System Tools\System Restore. While System Restore
is meant to only restore the registry and system settings to a specific
point in time, as a precaution you should make sure your data is well backed

It's not the "about:blank" attack, is it???
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Old 21-09-2007
Posts: n/a
I started this thread last March and am still having problems with the
'blank page'. I have had a computer technician to my house and my machine
cleaned with Anti-Virus software, registry cleaners and then I will download
something from Windows Update and GUESS what - the HATED blank screen is back
after spending hundreds of dollars to get rid of it. I think it is an issue
with Windows Vista - and no one seems know how to get rid of it. I have
contacted Microsoft and was treated as if it was "ALL IN MY MIND". If anyone
finds a solution I sure would like to have it or know what it is. I hate
using my computer now and I hate WINDOWS VISTA.

I have the same problem and don't know how to delete the Windows Blank Page

I had this problem before,This time it started coming up when I clicked on my
Magentic IncrediMail.What do I do to get rid of it?
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Old 24-09-2007
Posts: n/a
RE: Blank page 'won't go away'

Attn: Dotmay

I had a Computer Tech here who ran a Adblocker software and he found several
references to "CoolWebSearch" and deleted them all. I ended up buying the
licence to use it "AdWare", I think it is called anyway, the problem turned
out to be this "CoolWebSearch" which spies on your computer, etc. and turns
up as "about blank page" - so far everything is working ok for me. If it
turns up again - do a search on your computer (especially hidden files) and
delete all references to "coolwebsearch" and you should be ok. It has only
taken me from March until now to get some answers. I hope this helps you.
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Old 27-09-2007
Posts: n/a
The problem seems to be associated with a program which accompanies
Incedimail when its downloaded called Magentic. Go to Start and type 'system
configuration' without the speech marks, into the search field, then
transmit. Wait for a window to open then select the Startup Tab, scroll down
the list and uncheck the Magentic program and click Ok. That should do it.

So, cutback to XP.
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Old 21-10-2007
Posts: n/a
Re: Blank page 'won't go away'

The only time I've had a blank (sort of yellow) page covering both my
monitors is at boot, and only after I've just installed an "offending"
driver. That Blank page stays on for about 30 seconds, then goes away
and all is back to normal. Next step, I remove the offending driver and
roll back... reboot, and no more blank page. I know this is not the
problem you described, but it might nonetheless help others who've seen
that "other" blank page.
Asus P5K Premium
Intel Core2Duo E6850
Asus 8800GTS 640 megs DDR3
4 x 2 gigs Patriot DDR2 6400 5-5-5-12
Thermaltake ToughPower 750W
4 x WD320 (YS) SATA2 HDD set as AHCI
APC Back-UPS 1300XS
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Old 23-10-2007
Posts: n/a
Hello, I am a Computer Technician and I have seen this problem twice
already. The two PCs I have seen are those of two different people. The
PCs have the following in common:
Both have Windows Vista in FRENCH. One has the basic version the other
Home Premium.
Both have an Espon Printer and has the software installed.
*Both have got Incredimail in French installed on their Computers. FREE
I think it has got something to do with Incredimail. I'll investigate
this, I would appreciate it if others would look into this as well.
Maybe it is Windows Defender blocking this page.

I got a tip and looked into this.
Microsoft KB 937409. It didn't help.

Good luck.
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Old 11-01-2008
Posts: n/a
My parents had this issue as well. Doing some searching, a common theme was
that people who had a program called Incredimail had this issue.

My mother has uninstalled the program, and hasn't had the issue again - but
that was only today. I will ask her again in a week and re-post.

I unistalled the program called Incredimail
and the problem ended. I went to Control Panel, Programs and Features,
looked for Magentic/Incredimail and uninstalled it also.
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Old 19-04-2008
Posts: n/a
RE: Blank page 'won't go away'

hi Lindabeilia, Did you ever get any help? I'm having the same problem. It
comes out of no where! I don't know about task manager! I've been having to
turn my copmuter off at the tower and back on. I'm soooo annoyed! Please if
you've learned anytthing let me know. teakosmom@yahoo.com. Have a blessed day.
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Old 27-04-2008
Mary G.
Posts: n/a
Re: Blank page 'won't go away'

Sorry for all the money you spent. I was getting ready to do the same
thing. After reading this discussion group and my experience, it seems to be
a permanent problem. I have written to Microsoft with no reply. I have
tried everything mentioned in this group to no avail. The page I get is
completely blank with no indication of its origination. I too use the task
manager to get rid of it. I shows up on the manager as "Blank Internet
Explorer Page". I use Firefox and was beginning to think my arm was being
twisted to use IE. Go figure. I'm at a complete loss. I do have another
ridiculous problem if anyone can help me. I have a document in Works that I
cannot delete. I tried to go all over the computer to get rid of it. I
beginning to go wacko with this Vista.
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