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Thread: ntdll.dll fault

  1. #1
    Donaldo Guest

    ntdll.dll fault

    In the Event Viewer, Faulting application iexplore.exe version 7.0.6000.16473
    faulting module ntdll.dll version 6.0.6000.16386, how can I fix this error.
    Thanks.
    --
    Don

  2. #2
    Michael Solomon Guest

    Re: ntdll.dll fault

    There should be more information than that, Event ID, source, etc. You've
    only posted the faulting application. We need the rest of that information.
    Please copy and paste it into a post for us to see.

    --

  3. #3
    Mac Guest

    Re: ntdll.dll fault

    Yes - far too many possibilities without further detals...

    http://www.google.co.uk/search?sourc...ll+fault+vista

  4. #4
    Donaldo Guest

    Re: ntdll.dll fault

    Michael, Thanks:

    Faulting application iexplore.exe, version 7.0.6000.16473, time stamp
    0x46296d48 faulting module ntdll.dll, version 6.0.6000.16386, time stamp
    0x4549bdc9, exception code 0x0000374, fault offset 0x000af1c9. process id
    0xcc0.application start time 1x01c7adce9227fd9e.
    Log Name: Application
    Source: Application Error Logged: 6/13/2007
    Event ID: 1000 Task Category: (100)
    Level: Error Keyboards: Classic
    User: N/A Computer: your-4dacd0ea75
    --
    Don

  5. #5
    Michael Solomon Guest

    Re: ntdll.dll fault

    Everything seems to be pointing back to Internet Explorer. You need to
    check to see if this is being caused by an add-on. To do this you need to
    open IE with no add-ons; All Programs\Accessories\System Tools\Internet
    Explorer (no add-ons). If this stops the issue, you'll then need to
    determine which add-on is the source.

    Open Internet Options in Control Panel, go to the Programs Tab, click Manage
    Add-ons, then disable add-ons one by one, running IE after each individual
    item is disabled to see if it crashes with the same error. When it no
    longer crashes, you'll know the previous item you selected was the source of
    the issue and you can remove that add-on or keep it disabled.
    -

  6. #6
    Join Date
    May 2008
    Posts
    1

    further examples from another source

    These started popping up a week after a fresh install of Vista home premium.
    I have worked around the winmail issue by deleting windows mail personal data folder and re-importing my messages and account settings. I still cannot change any preferences within Windows mail without it crashing to the desktop or restarting.

    This is a very frustrating annoyance that is not application specific. Any advise is welcome.

    Faulting application WinMail.exe, version 6.0.6001.18000, time stamp 0x47918ed8, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000374, fault offset 0x000b015d, process id 0xc88, application start time 0x01c8b648c92ba38a.

    Faulting application Peggle.exe, version 1.0.0.1, time stamp 0x45d50df2, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791a7a6, exception code 0xc0000005, fault offset 0x0006814c, process id 0x15e0, application start time 0x01c8b6e8257f3625.

    System Specs:

    Windows Vista Home Premium Service Pack 1 (build 6001)
    3.0 GHZ AMD Athlon 64 X2 Dual Core
    Asrock ALiveNF7G-HDready mainboard
    4GB Mushkin Redline DDR2 1000
    NVIDIA GeForce 8500 GT ( I know, I know,....)
    AVG Anti-Virus

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