Go Back   TechArena Community > Technical Support > Computer Help > Windows Vista > Vista Help
Become a Member!
Forgot your username/password?
Register Tags Active Topics RSS Search Mark Forums Read SiteMap

Tags: ,

Network connection after sleep mode / Microsoft 90 day Vista suppo

Vista Help


Reply
 
Thread Tools Search this Thread
  #1  
Old 20-03-2007
Larry@avstim.com
 
Posts: n/a
Network connection after sleep mode / Microsoft 90 day Vista suppo

Several have had the same problem I experienced. I am running a brand new
top-of-the-line clean system with Vista Ultimate. After 100 minutes on the
phone with HP, we discovered that by simply removing and then automatically
reinstalling the network card driver, the problem was solved.

Second: When speaking with HP, they claimed Microsoft was responsible for
support on Vista. However, your website said my key was invalid. It turns out
the HP support tech discovered an hour later they are responsible.

When someone enters the key for the 90 days free support on your website, a
message should come up not saying it is invalid but directing the individual
to their hardware supplier for Vista support. It was very confusing and your
partners do not even seem clear on this.

----------------
This post is a suggestion for Microsoft, and Microsoft responds to the
suggestions with the most votes. To vote for this suggestion, click the "I
Agree" button in the message pane. If you do not see the button, follow this
link to open the suggestion in the Microsoft Web-based Newsreader and then
click "I Agree" in the message pane.

http://windowshelp.microsoft.com/com...ista.gen eral

Reply With Quote
  #2  
Old 20-03-2007
Mary
 
Posts: n/a
RE: Network connection after sleep mode / Microsoft 90 day Vista suppo

Just to give you a tip--you do not have to reinstall the network adapter when
connection is lost after sleep--just use Diagnose and Repair by right
clicking on the network icon, let it look for a solution and allow it to
Reset the Adapter and it will reconnect. This has to be a candidate for an
update soon or Service Pack 1!

"Larry@avstim.com" wrote:

> Several have had the same problem I experienced. I am running a brand new
> top-of-the-line clean system with Vista Ultimate. After 100 minutes on the
> phone with HP, we discovered that by simply removing and then automatically
> reinstalling the network card driver, the problem was solved.
>
> Second: When speaking with HP, they claimed Microsoft was responsible for
> support on Vista. However, your website said my key was invalid. It turns out
> the HP support tech discovered an hour later they are responsible.
>
> When someone enters the key for the 90 days free support on your website, a
> message should come up not saying it is invalid but directing the individual
> to their hardware supplier for Vista support. It was very confusing and your
> partners do not even seem clear on this.
>
> ----------------
> This post is a suggestion for Microsoft, and Microsoft responds to the
> suggestions with the most votes. To vote for this suggestion, click the "I
> Agree" button in the message pane. If you do not see the button, follow this
> link to open the suggestion in the Microsoft Web-based Newsreader and then
> click "I Agree" in the message pane.
>
> http://windowshelp.microsoft.com/com...ista.gen eral


Reply With Quote
  #3  
Old 20-03-2007
POP
 
Posts: n/a
Re: Network connection after sleep mode / Microsoft 90 day Vista suppo

Hi, In addition to Mary post, it could be the power management of the Nic,
unsure if this was tested / tried. If not then this is not vista this was in
XP too but not has sensitive. With Dell PCs we remove Dell network
management as this causes the exact same issues (but we told Dell
that....;-), so its not only HP.

In addition depends whether what is on the end of your Nic as IPv6 causes
issues with routers / switches. Unticking this in network properties also
assists the waking up.

But as not aware of full issue and setup can only speculate.

Its not Microsoft, Its HP, their support for Vista is appalling generally.
However you do sometimes get an 'expert' who has taken the time to learn
Vista where others have thought that it aint that much different and try and
'wing it'


"Mary" <Mary@discussions.microsoft.com> wrote in message
news:273273CC-1032-4FD4-A0D3-2849FBF68060@microsoft.com...
> Just to give you a tip--you do not have to reinstall the network adapter
> when
> connection is lost after sleep--just use Diagnose and Repair by right
> clicking on the network icon, let it look for a solution and allow it to
> Reset the Adapter and it will reconnect. This has to be a candidate for an
> update soon or Service Pack 1!
>
> "Larry@avstim.com" wrote:
>
>> Several have had the same problem I experienced. I am running a brand new
>> top-of-the-line clean system with Vista Ultimate. After 100 minutes on
>> the
>> phone with HP, we discovered that by simply removing and then
>> automatically
>> reinstalling the network card driver, the problem was solved.
>>
>> Second: When speaking with HP, they claimed Microsoft was responsible for
>> support on Vista. However, your website said my key was invalid. It turns
>> out
>> the HP support tech discovered an hour later they are responsible.
>>
>> When someone enters the key for the 90 days free support on your website,
>> a
>> message should come up not saying it is invalid but directing the
>> individual
>> to their hardware supplier for Vista support. It was very confusing and
>> your
>> partners do not even seem clear on this.
>>
>> ----------------
>> This post is a suggestion for Microsoft, and Microsoft responds to the
>> suggestions with the most votes. To vote for this suggestion, click the
>> "I
>> Agree" button in the message pane. If you do not see the button, follow
>> this
>> link to open the suggestion in the Microsoft Web-based Newsreader and
>> then
>> click "I Agree" in the message pane.
>>
>> http://windowshelp.microsoft.com/com...ista.gen eral



Reply With Quote
  #4  
Old 10-05-2007
IVC JBeaty
 
Posts: n/a
Re: Network connection after sleep mode / Microsoft 90 day Vista s

This is a Microsoft issue. I am a systems administrator at a community
college, and we are a 100% Dell Shop. After searching this issue for a couple
days it is clear the problem spans all types of systems. I have run into this
issue over and over again. Every time I come out of sleep mode, or am just
away from the computer overnight the net drops. it appears to be a DHCP
issue. I have tried many things i.e. disabling ipv6, but continually have to
reset network connection. The quickest way I have found, in another post, was
to run ipconfig /release, ipconfig /renew from the command line. Of course
you have to Right Click on the Command Prompt icon and choose ran as
administrator to have the necessary rights to do so.
Vista presents all kinds of challenges……..

"POP" wrote:

> Hi, In addition to Mary post, it could be the power management of the Nic,
> unsure if this was tested / tried. If not then this is not vista this was in
> XP too but not has sensitive. With Dell PCs we remove Dell network
> management as this causes the exact same issues (but we told Dell
> that....;-), so its not only HP.
>
> In addition depends whether what is on the end of your Nic as IPv6 causes
> issues with routers / switches. Unticking this in network properties also
> assists the waking up.
>
> But as not aware of full issue and setup can only speculate.
>
> Its not Microsoft, Its HP, their support for Vista is appalling generally.
> However you do sometimes get an 'expert' who has taken the time to learn
> Vista where others have thought that it aint that much different and try and
> 'wing it'
>
>
> "Mary" <Mary@discussions.microsoft.com> wrote in message
> news:273273CC-1032-4FD4-A0D3-2849FBF68060@microsoft.com...
> > Just to give you a tip--you do not have to reinstall the network adapter
> > when
> > connection is lost after sleep--just use Diagnose and Repair by right
> > clicking on the network icon, let it look for a solution and allow it to
> > Reset the Adapter and it will reconnect. This has to be a candidate for an
> > update soon or Service Pack 1!
> >
> > "Larry@avstim.com" wrote:
> >
> >> Several have had the same problem I experienced. I am running a brand new
> >> top-of-the-line clean system with Vista Ultimate. After 100 minutes on
> >> the
> >> phone with HP, we discovered that by simply removing and then
> >> automatically
> >> reinstalling the network card driver, the problem was solved.
> >>
> >> Second: When speaking with HP, they claimed Microsoft was responsible for
> >> support on Vista. However, your website said my key was invalid. It turns
> >> out
> >> the HP support tech discovered an hour later they are responsible.
> >>
> >> When someone enters the key for the 90 days free support on your website,
> >> a
> >> message should come up not saying it is invalid but directing the
> >> individual
> >> to their hardware supplier for Vista support. It was very confusing and
> >> your
> >> partners do not even seem clear on this.
> >>
> >> ----------------
> >> This post is a suggestion for Microsoft, and Microsoft responds to the
> >> suggestions with the most votes. To vote for this suggestion, click the
> >> "I
> >> Agree" button in the message pane. If you do not see the button, follow
> >> this
> >> link to open the suggestion in the Microsoft Web-based Newsreader and
> >> then
> >> click "I Agree" in the message pane.
> >>
> >> http://windowshelp.microsoft.com/com...ista.gen eral

>
>


Reply With Quote
  #5  
Old 10-05-2007
IVC JBeaty
 
Posts: n/a
Re: Network connection after sleep mode / Microsoft 90 day Vista s

Another solution: Turn off UAC, solves the networking prob., and ends the
constant request to:"Allow or Denie"

"IVC JBeaty" wrote:

> This is a Microsoft issue. I am a systems administrator at a community
> college, and we are a 100% Dell Shop. After searching this issue for a couple
> days it is clear the problem spans all types of systems. I have run into this
> issue over and over again. Every time I come out of sleep mode, or am just
> away from the computer overnight the net drops. it appears to be a DHCP
> issue. I have tried many things i.e. disabling ipv6, but continually have to
> reset network connection. The quickest way I have found, in another post, was
> to run ipconfig /release, ipconfig /renew from the command line. Of course
> you have to Right Click on the Command Prompt icon and choose ran as
> administrator to have the necessary rights to do so.
> Vista presents all kinds of challenges……..
>
> "POP" wrote:
>
> > Hi, In addition to Mary post, it could be the power management of the Nic,
> > unsure if this was tested / tried. If not then this is not vista this was in
> > XP too but not has sensitive. With Dell PCs we remove Dell network
> > management as this causes the exact same issues (but we told Dell
> > that....;-), so its not only HP.
> >
> > In addition depends whether what is on the end of your Nic as IPv6 causes
> > issues with routers / switches. Unticking this in network properties also
> > assists the waking up.
> >
> > But as not aware of full issue and setup can only speculate.
> >
> > Its not Microsoft, Its HP, their support for Vista is appalling generally.
> > However you do sometimes get an 'expert' who has taken the time to learn
> > Vista where others have thought that it aint that much different and try and
> > 'wing it'
> >
> >
> > "Mary" <Mary@discussions.microsoft.com> wrote in message
> > news:273273CC-1032-4FD4-A0D3-2849FBF68060@microsoft.com...
> > > Just to give you a tip--you do not have to reinstall the network adapter
> > > when
> > > connection is lost after sleep--just use Diagnose and Repair by right
> > > clicking on the network icon, let it look for a solution and allow it to
> > > Reset the Adapter and it will reconnect. This has to be a candidate for an
> > > update soon or Service Pack 1!
> > >
> > > "Larry@avstim.com" wrote:
> > >
> > >> Several have had the same problem I experienced. I am running a brand new
> > >> top-of-the-line clean system with Vista Ultimate. After 100 minutes on
> > >> the
> > >> phone with HP, we discovered that by simply removing and then
> > >> automatically
> > >> reinstalling the network card driver, the problem was solved.
> > >>
> > >> Second: When speaking with HP, they claimed Microsoft was responsible for
> > >> support on Vista. However, your website said my key was invalid. It turns
> > >> out
> > >> the HP support tech discovered an hour later they are responsible.
> > >>
> > >> When someone enters the key for the 90 days free support on your website,
> > >> a
> > >> message should come up not saying it is invalid but directing the
> > >> individual
> > >> to their hardware supplier for Vista support. It was very confusing and
> > >> your
> > >> partners do not even seem clear on this.
> > >>
> > >> ----------------
> > >> This post is a suggestion for Microsoft, and Microsoft responds to the
> > >> suggestions with the most votes. To vote for this suggestion, click the
> > >> "I
> > >> Agree" button in the message pane. If you do not see the button, follow
> > >> this
> > >> link to open the suggestion in the Microsoft Web-based Newsreader and
> > >> then
> > >> click "I Agree" in the message pane.
> > >>
> > >> http://windowshelp.microsoft.com/com...ista.gen eral

> >
> >


Reply With Quote
Reply

  TechArena Community > Technical Support > Computer Help > Windows Vista > Vista Help


Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads for: "Network connection after sleep mode / Microsoft 90 day Vista suppo"
Thread Thread Starter Forum Replies Last Post
Internet loses connection when gaining from sleep mode with windows 7 Isidoro Networking & Security 5 16-12-2009 05:46 PM
Loss of network after sleep mode. David1066 Windows Vista Network 6 20-09-2009 09:47 PM
Limited connectivity for my Internet connection Sleep mode. User22 Windows Vista Network 14 28-08-2009 11:58 PM
Losing Internet connection when resuming from sleep-mode Squint0241 Vista Help 17 18-01-2009 07:38 AM
Network Connection in Sleep/Hibernate Mode: Coachdvc Windows Vista Network 2 28-05-2007 08:09 PM


All times are GMT +5.5. The time now is 05:05 PM.