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#1
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| Network connection after sleep mode / Microsoft 90 day Vista suppo top-of-the-line clean system with Vista Ultimate. After 100 minutes on the phone with HP, we discovered that by simply removing and then automatically reinstalling the network card driver, the problem was solved. Second: When speaking with HP, they claimed Microsoft was responsible for support on Vista. However, your website said my key was invalid. It turns out the HP support tech discovered an hour later they are responsible. When someone enters the key for the 90 days free support on your website, a message should come up not saying it is invalid but directing the individual to their hardware supplier for Vista support. It was very confusing and your partners do not even seem clear on this. ---------------- This post is a suggestion for Microsoft, and Microsoft responds to the suggestions with the most votes. To vote for this suggestion, click the "I Agree" button in the message pane. If you do not see the button, follow this link to open the suggestion in the Microsoft Web-based Newsreader and then click "I Agree" in the message pane. http://windowshelp.microsoft.com/com...ista.gen eral |
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#2
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| RE: Network connection after sleep mode / Microsoft 90 day Vista suppo
Just to give you a tip--you do not have to reinstall the network adapter when connection is lost after sleep--just use Diagnose and Repair by right clicking on the network icon, let it look for a solution and allow it to Reset the Adapter and it will reconnect. This has to be a candidate for an update soon or Service Pack 1! "Larry@avstim.com" wrote: > Several have had the same problem I experienced. I am running a brand new > top-of-the-line clean system with Vista Ultimate. After 100 minutes on the > phone with HP, we discovered that by simply removing and then automatically > reinstalling the network card driver, the problem was solved. > > Second: When speaking with HP, they claimed Microsoft was responsible for > support on Vista. However, your website said my key was invalid. It turns out > the HP support tech discovered an hour later they are responsible. > > When someone enters the key for the 90 days free support on your website, a > message should come up not saying it is invalid but directing the individual > to their hardware supplier for Vista support. It was very confusing and your > partners do not even seem clear on this. > > ---------------- > This post is a suggestion for Microsoft, and Microsoft responds to the > suggestions with the most votes. To vote for this suggestion, click the "I > Agree" button in the message pane. If you do not see the button, follow this > link to open the suggestion in the Microsoft Web-based Newsreader and then > click "I Agree" in the message pane. > > http://windowshelp.microsoft.com/com...ista.gen eral |
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#3
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| Re: Network connection after sleep mode / Microsoft 90 day Vista suppo
Hi, In addition to Mary post, it could be the power management of the Nic, unsure if this was tested / tried. If not then this is not vista this was in XP too but not has sensitive. With Dell PCs we remove Dell network management as this causes the exact same issues (but we told Dell that....;-), so its not only HP. In addition depends whether what is on the end of your Nic as IPv6 causes issues with routers / switches. Unticking this in network properties also assists the waking up. But as not aware of full issue and setup can only speculate. Its not Microsoft, Its HP, their support for Vista is appalling generally. However you do sometimes get an 'expert' who has taken the time to learn Vista where others have thought that it aint that much different and try and 'wing it' "Mary" <Mary@discussions.microsoft.com> wrote in message news:273273CC-1032-4FD4-A0D3-2849FBF68060@microsoft.com... > Just to give you a tip--you do not have to reinstall the network adapter > when > connection is lost after sleep--just use Diagnose and Repair by right > clicking on the network icon, let it look for a solution and allow it to > Reset the Adapter and it will reconnect. This has to be a candidate for an > update soon or Service Pack 1! > > "Larry@avstim.com" wrote: > >> Several have had the same problem I experienced. I am running a brand new >> top-of-the-line clean system with Vista Ultimate. After 100 minutes on >> the >> phone with HP, we discovered that by simply removing and then >> automatically >> reinstalling the network card driver, the problem was solved. >> >> Second: When speaking with HP, they claimed Microsoft was responsible for >> support on Vista. However, your website said my key was invalid. It turns >> out >> the HP support tech discovered an hour later they are responsible. >> >> When someone enters the key for the 90 days free support on your website, >> a >> message should come up not saying it is invalid but directing the >> individual >> to their hardware supplier for Vista support. It was very confusing and >> your >> partners do not even seem clear on this. >> >> ---------------- >> This post is a suggestion for Microsoft, and Microsoft responds to the >> suggestions with the most votes. To vote for this suggestion, click the >> "I >> Agree" button in the message pane. If you do not see the button, follow >> this >> link to open the suggestion in the Microsoft Web-based Newsreader and >> then >> click "I Agree" in the message pane. >> >> http://windowshelp.microsoft.com/com...ista.gen eral |
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#4
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| Re: Network connection after sleep mode / Microsoft 90 day Vista s
This is a Microsoft issue. I am a systems administrator at a community college, and we are a 100% Dell Shop. After searching this issue for a couple days it is clear the problem spans all types of systems. I have run into this issue over and over again. Every time I come out of sleep mode, or am just away from the computer overnight the net drops. it appears to be a DHCP issue. I have tried many things i.e. disabling ipv6, but continually have to reset network connection. The quickest way I have found, in another post, was to run ipconfig /release, ipconfig /renew from the command line. Of course you have to Right Click on the Command Prompt icon and choose ran as administrator to have the necessary rights to do so. Vista presents all kinds of challenges…….. "POP" wrote: > Hi, In addition to Mary post, it could be the power management of the Nic, > unsure if this was tested / tried. If not then this is not vista this was in > XP too but not has sensitive. With Dell PCs we remove Dell network > management as this causes the exact same issues (but we told Dell > that....;-), so its not only HP. > > In addition depends whether what is on the end of your Nic as IPv6 causes > issues with routers / switches. Unticking this in network properties also > assists the waking up. > > But as not aware of full issue and setup can only speculate. > > Its not Microsoft, Its HP, their support for Vista is appalling generally. > However you do sometimes get an 'expert' who has taken the time to learn > Vista where others have thought that it aint that much different and try and > 'wing it' > > > "Mary" <Mary@discussions.microsoft.com> wrote in message > news:273273CC-1032-4FD4-A0D3-2849FBF68060@microsoft.com... > > Just to give you a tip--you do not have to reinstall the network adapter > > when > > connection is lost after sleep--just use Diagnose and Repair by right > > clicking on the network icon, let it look for a solution and allow it to > > Reset the Adapter and it will reconnect. This has to be a candidate for an > > update soon or Service Pack 1! > > > > "Larry@avstim.com" wrote: > > > >> Several have had the same problem I experienced. I am running a brand new > >> top-of-the-line clean system with Vista Ultimate. After 100 minutes on > >> the > >> phone with HP, we discovered that by simply removing and then > >> automatically > >> reinstalling the network card driver, the problem was solved. > >> > >> Second: When speaking with HP, they claimed Microsoft was responsible for > >> support on Vista. However, your website said my key was invalid. It turns > >> out > >> the HP support tech discovered an hour later they are responsible. > >> > >> When someone enters the key for the 90 days free support on your website, > >> a > >> message should come up not saying it is invalid but directing the > >> individual > >> to their hardware supplier for Vista support. It was very confusing and > >> your > >> partners do not even seem clear on this. > >> > >> ---------------- > >> This post is a suggestion for Microsoft, and Microsoft responds to the > >> suggestions with the most votes. To vote for this suggestion, click the > >> "I > >> Agree" button in the message pane. If you do not see the button, follow > >> this > >> link to open the suggestion in the Microsoft Web-based Newsreader and > >> then > >> click "I Agree" in the message pane. > >> > >> http://windowshelp.microsoft.com/com...ista.gen eral > > |
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#5
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| Re: Network connection after sleep mode / Microsoft 90 day Vista s
Another solution: Turn off UAC, solves the networking prob., and ends the constant request to:"Allow or Denie" "IVC JBeaty" wrote: > This is a Microsoft issue. I am a systems administrator at a community > college, and we are a 100% Dell Shop. After searching this issue for a couple > days it is clear the problem spans all types of systems. I have run into this > issue over and over again. Every time I come out of sleep mode, or am just > away from the computer overnight the net drops. it appears to be a DHCP > issue. I have tried many things i.e. disabling ipv6, but continually have to > reset network connection. The quickest way I have found, in another post, was > to run ipconfig /release, ipconfig /renew from the command line. Of course > you have to Right Click on the Command Prompt icon and choose ran as > administrator to have the necessary rights to do so. > Vista presents all kinds of challenges…….. > > "POP" wrote: > > > Hi, In addition to Mary post, it could be the power management of the Nic, > > unsure if this was tested / tried. If not then this is not vista this was in > > XP too but not has sensitive. With Dell PCs we remove Dell network > > management as this causes the exact same issues (but we told Dell > > that....;-), so its not only HP. > > > > In addition depends whether what is on the end of your Nic as IPv6 causes > > issues with routers / switches. Unticking this in network properties also > > assists the waking up. > > > > But as not aware of full issue and setup can only speculate. > > > > Its not Microsoft, Its HP, their support for Vista is appalling generally. > > However you do sometimes get an 'expert' who has taken the time to learn > > Vista where others have thought that it aint that much different and try and > > 'wing it' > > > > > > "Mary" <Mary@discussions.microsoft.com> wrote in message > > news:273273CC-1032-4FD4-A0D3-2849FBF68060@microsoft.com... > > > Just to give you a tip--you do not have to reinstall the network adapter > > > when > > > connection is lost after sleep--just use Diagnose and Repair by right > > > clicking on the network icon, let it look for a solution and allow it to > > > Reset the Adapter and it will reconnect. This has to be a candidate for an > > > update soon or Service Pack 1! > > > > > > "Larry@avstim.com" wrote: > > > > > >> Several have had the same problem I experienced. I am running a brand new > > >> top-of-the-line clean system with Vista Ultimate. After 100 minutes on > > >> the > > >> phone with HP, we discovered that by simply removing and then > > >> automatically > > >> reinstalling the network card driver, the problem was solved. > > >> > > >> Second: When speaking with HP, they claimed Microsoft was responsible for > > >> support on Vista. However, your website said my key was invalid. It turns > > >> out > > >> the HP support tech discovered an hour later they are responsible. > > >> > > >> When someone enters the key for the 90 days free support on your website, > > >> a > > >> message should come up not saying it is invalid but directing the > > >> individual > > >> to their hardware supplier for Vista support. It was very confusing and > > >> your > > >> partners do not even seem clear on this. > > >> > > >> ---------------- > > >> This post is a suggestion for Microsoft, and Microsoft responds to the > > >> suggestions with the most votes. To vote for this suggestion, click the > > >> "I > > >> Agree" button in the message pane. If you do not see the button, follow > > >> this > > >> link to open the suggestion in the Microsoft Web-based Newsreader and > > >> then > > >> click "I Agree" in the message pane. > > >> > > >> http://windowshelp.microsoft.com/com...ista.gen eral > > > > |
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