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Thread: 'Burn Failure' trying to burn a video DVD inside Vista Media Cente

  1. #1
    Ken Guest

    'Burn Failure' trying to burn a video DVD inside Vista Media Cente

    I used to be able to burn video DVDs from Media Center but now I can't. I
    can still burn data DVDs but every time I try to burn one in video format I
    get the 'Burn Failure' message as well as a popup in Vista telling me that
    SBEServer was stopped by DEP.

    Since this used to work, I guessing that some setting or component was
    changed but I don't know what it was. Is there a way to remove and reinstall
    the DVD burning components of Vista Media Center?

  2. #2
    jbullington Guest
    Same problem just happen recently anyone find an answer please let me know,
    was it a recent microsoft patch that screwed it up?

    I'm not sure yet what caused this. I do have auto updates enabled.

    Still looking for help.

  3. #3
    Ken Guest

    RE: 'Burn Failure' trying to burn a video DVD inside Vista Media C

    This is now starting to look like a codec issue. This error happens when I
    try to burn .avi files but everything seems to work OK for recorded TV, .mpg
    and .wmv files.

    Did you intall any codecs?

    Does anyone know how to get the original codecs back in place?

  4. #4
    zachd [MSFT] Guest

    Re: 'Burn Failure' trying to burn a video DVD inside Vista Media C

    Ah - that was the question I was just about to ask.

    What codec do the source files in question use?
    Under Windows Media Player's Help:About:Technical Support Information menu
    dialog, what data does it give you? That should probably indirectly
    identify the problematic codec here. =)

  5. #5
    CollSteve0527 Guest

    Re: 'Burn Failure' trying to burn a video DVD inside Vista Media C

    Yes, we are having the same problems. It is very frusterating that we spend
    all this money and it doesn't work at all the way Windows XP did. If we had
    known buying a new notebook meant learning a completely new system we
    would've gone with Macs!

  6. #6
    zachd [MSFT] Guest
    I'm under the impression that this error is occuring because bad third party
    software was installed to the system. Vista is verifying that your software
    is not writing to random and bad places in memory. It seems like you have
    installed software that is writing to random and bad places in memory - the
    DEP check is only pointing this out, as opposed to letting your system
    become randomly corrupt.

    So:
    What codec do the source files in question use? You may not know, but that
    would be of value.
    Did you install the third party "Vista Codec Pack"? In a very similar case,
    that was the culprit, and removing that solved the issue. Or you can
    convert the AVI to WMV and then burn it.
    Under Windows Media Player's Help:About:Technical Support Information menu
    dialog, what data does it give you?

    It would be of high value to both of us to identify and remove whatever bad
    software was installed here that is crashing. If you could help me with
    that by providing further data, that would be great.

    I cannot bur recorded TV (recorded w/Media Center) to DVD. I have a Dell XPS
    410 w/ Intel Core 2 6600 @2.4 GHz, 2 X 500 GB HD and 4 GB RAM. I just
    upgraded from XP to Vista Home Premier. I get the same error being discussed
    here "SBEServer has stopped working." followed by "The Media Center
    Extensibility Host has stopped working." I seem to have the following video
    codecs installed. It worked fine with XP. ANy help would be greatly
    appreciated.

    What are the details of that crash as present in the Problem Reports and
    Solutions center?
    will help you look that up if you don't know how.

  7. #7
    zachd [MSFT] Guest
    In WMP's Help:About:Technical Support Information menu tool, what MPEG/DVD
    decoders does it list? The exception you're hitting seem to be related to a
    filter that is not named in the crash data, so that 'unknown' codec/filter
    is quite interesting - the WMP list may be very helpful.

  8. #8
    zachd [MSFT] Guest
    That's a lot of third party filters here - what other MPEG/DVD
    tools/players/editors do you have installed?
    Does Roxio or Sonic have updates here... ?

    Are you using any other of those filters? It's not optimum to have lots of
    those on your system, and that should pretty directly to be the source of
    the failure here...

    I have Roxio intstalled, but I would rather use Media Center to burn recorded
    TV onto DVD. What is the minium list of codecs/filters/etc I can use?

  9. #9
    Clybella Guest

    Re: 'Burn Failure' trying to burn a video DVD inside Vista Media C

    I am having similar problems and don't know how to access the Tech info. Do
    I get it from the "Player". I am using the "Center". This below is my
    problem. I was directed from another thread, where I thought I was in the
    Vista Community but they said not....even though my page suggested it
    was.....confusing.....

    From the Start Page, there are a list of options which on my version
    include, TV & Movie, Sports, Cyberlink MakekDVD, Online Media, and Tasks.

    From the Tasks option, I can choose burn cd/dvd, select options: video DVD
    and click next.....then Name DVD, Select location of file: Recorded TV,
    Click on the show clip and click Next. The message reads: Media Center has
    stopped working....A problem caused the program to stop working correctly.
    Windows will close the program and notify you if a solution is available.
    From here the screen is black with the error box showing and no mouse....so I
    must use ctl-alt-del to bring up the task manager and shut it down.

    If I attempt to burn from the Cyberlink MakeDVD option, I get an error
    message that "Make DVD can only run on Windows XP" in spite of the fact it
    came bundled with Vista.

    From the Recorded TV option, when I click on the show slip and then choose
    burn CD/DVD, I again get the system shutting down as above.

    If I attempt from Control Panel to uninstall the MakeDVD 1.0 program, I get
    a "SEVERE" error message that reads, "The installation will be terminated at
    this time. This software is intended for Windows XP only."

    There is no Help from within Media Center and I can not seem to locate any
    way to choose or change the third party software that Media Centre relies on
    for the burn feature. Since I have Roxio, it would make sense to associate
    that. On the Start Menu it references Windows DVD maker, and this is a
    program unfamiliar to me.

    Finally, since this all works in a "friendly" atmosphere, I have no idea
    what format the final outcome should be in, and if it is even compatible in
    an entertainment DVD, ie for watching TV, not going in to another computer.

    OK, now finally, I was extremely comfortable moving about XP but obviously
    need much more time to get comfortable with Vista.

  10. #10
    zachd [MSFT] Guest
    The minimum list depends upon what you're trying to do. I don't know why
    you have Sonic or Roxio installed, but those have installed their own MPEG
    filters that will be in the mix. The "minimum list of codecs" is something
    you would probably need to define for yourself if you're going to be loading
    third party MPEG tools onto your system.

    If you temporarily remove/disable Sonic or Roxio, does this scenario then
    work?

    You should talk to Cyberlink about the MakeDVD issue - they would be in the
    best position to know about that.

    As regards the crash, what information do you see regarding that crash in
    the Problem Reports and Solutions center?
    should help you look that up.

  11. #11
    kevint250 Guest

    Re: 'Burn Failure' trying to burn a video DVD inside Vista Media Cente

    I had this problem too. Just fixed it by downloading and installing
    'ffdshow'; the codec Vista uses to do it's burning in Media Center.
    Download the latest version here: 'Free-Codecs.com : Download FFDShow
    MPEG-4 Video Decoder 2008-05-28, FFDShow MPEG-4 Video Decoder 2008-05-28
    MMX and FFDShow MPEG-4 Video Decoder 2008-05-23 SSE : FFDSHOW is a
    DirectShow decoding filter'
    (http://www.free-codecs.com/FFDshow_download.htm) and uninstall any old
    version you may have. It should fix the problem! Did for me.

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