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Interactive services dialog detection won't disappear

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Old 18-03-2007
Posts: n/a
Interactive services dialog detection won't disappear

I've recently bought a new Windows Vista Home Basic. To my surprise I
found out that it does not have a built-in fax software, unlike the
Ultimate version of Vista, and unlike Windows XP.

I installed Symantec WinFax 10.03, which seems to be running well,
however whenever I start up my computer, I get a dialog box titled
"Interactive services dialog detection". It says:
"A program can't display a message on your desktop
This program may need information or permission to complete a task.
Program(s) or devices(s) [sic] requesting attention.

Message title: WinFax MOD - ... Modem
Program pah: C:\Program Files\WinFax\WFXMOD32.EXE

This problem happens because of partial incompatibility with Windows

I have two options: "Show me the message" and "Remind me in a few

I received the same sort of message for several other problem I've run
into in Vista during the week I had it, such as a problem with the
Printer Spooler. In other cases (such as the printer spooler example),
when I click on "Show me the message", it shows me a dialog box on
which I click on "OK", and then I go back to the Vista main window and
the "Interactive services dialog detection" box disappears.
However, in WinFax, after I click on "Show me the message" it shows me
no message. I tried everything, for example I clicked on Alt+Tab and
Enter to close invisible messages. Nothing works - there is no
When I click on "Return now" it shows me the dialog box as if there is
still a message.
When I click on "Remind me in a few minutes", it does remind me in a
few minutes. Even when I close WFXMOD32.EXE, it still won't go away.

Is there any way I can make the box disappear? For example if I can
completely cancel the "Interactive services dialog detection" feature
of Vista?

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Old 22-04-2007
Posts: n/a
I am having the same issue with WinFax. Does anybody out have a fix for this?

I am not having a problem with FAX, I am having a problem with a continuing
message from interactive services that will not disappear. Each time I
upgrade my AVG software, I get the box, and the message as described by
others. The message will not GO AWAY, and continually re-appears, and it is
the same message each time. How do I get this to stop?

I'm having the exact same problem with the AVG software, and it only began
yesterday (Apr 20). Before then, I never got that Interactive Service dialog
box. I click it, but it reappears a few minutes later......over and over and
over again. Someone please help!

I am running Windows Vista Business Edition, and today have noticed the
problem with AVG Free edition triggering the Interactive services dialog
detection box indicating "A program can't display a message on your desktop".
The program may need information or permission to complete a task, but there
is nothing that allows you to give permission to AVG to continue (as you
would expect with other programs that are being modified).
Very frustrating to have this popping up so frequently. I can only hope that
AVG will have a work-around with the next update. I haven't found anything to
do yet except ignore the damn thing.
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Old 22-04-2007
Posts: n/a
I did post to AVG site, but as yet have heard no answers to my post there.
Guess we'll just have to wait out AVG and see what happens. It is extremely
annoying to NOT BE ABLE to stop a certain MS message from continually
appearing on your screen tho!!!!

Most email to makers of ware are ignored.

If it's an MS message then contact MS.

This is the kind of answer that makes responding to these 'rooms' tedious.
MS 'interactive' is the culprit, not AVG, that appears, and disappears
immediately, the IA comes up, stays up, and then drops to the ribbon on the
bottom, and continually blinks until you bring it back on the screen. Then
it has 0 usable info other than "Some program" has a message for you. It is
probably one of the most inarticualte, and idiotic program innovations. And
MS will not respond to questions about this, either by e-mail, or phone,
cause I tried.
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Old 30-07-2007
Posts: n/a
I really want to know how to both; prevent the "interactive services" from
appearing at all as well as preventing the prompt from interrupting other
programs by appearing on top. I can't even say how many times it has
interrupted a full screen program at vital moments just to tell me AVG has
finished a scan. Any info at all would be greatly appreciated

That's AVG. Go into AVG options and check how and when it scans. Its your
program so perhaps you could learn how it works.

Its not AVG, its interactive services, it appears to be similar to a separate
desktop of sorts when opened, it repeatedly interrupts my full screen
programs. I don't claim to be a computer guru, but I am very sure that it is
not completely AVG's fault
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Old 22-08-2007
Posts: n/a
i'm no cpu guru so dont trip!!

i'm having the same problem with the
"Interactive services dialog detection"
im currently on my work cpu so i wont be
able to try what im about to say but i
do have a few suggestion. please search this site:

im thinking that an autostart clean program or
an error repair proffessional will wipe it out.
again im on my work cpu so i wont be able to try
it and tell you if it works or not. a suggestion
wouldnt hurt no one and hey it doesnt hurt to try
right?! i wrote the programs on the lower bottom.
if you do want to try this out please send me a message
and ill either send you the programs by email or by web
or let you know how to find it. do not pay for it.
its just for reference although some might be free.

1.)Free Windows Registry Cleaner 1.1.0 (Freeware)
2.)Free Registry Cleaner for Vista 1.00 (Freeware)
3.)Error Repair Professional 3.55 (Shareware)
4.)GSA Autostart Cleaner 2.23 (Shareware)

if it does work let me know and let everyone on
this forum know as well.

p.s i might double post. only if no one had try
it. after i get off of work ill go home and try it
on my laptop to se if it work. do not get excited yet
we still dont have an answer just a suggestion.

I am having same problem, could you possible explain how i get to
the " Services Page "
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Old 03-01-2009
Join Date: Jan 2009
Posts: 1
Go to your Services page (Start --> type in "services")

Turn off Interactive Services Detection. (Actually, I disable it. If you're afraid to do this, you can set it to manual.)

Voila, no more messages...

Click your start menu button. At the very bottom, there is an input box with a grey "Start Search" written inside of it. Just type in "services" (without the quotes) in this box and you'll see a "Services" (with a little gears icon beside it) appear at the top of the start menu. Click that and you're good to go...

had my start on classic menu, but I found it now and


I fixed it by stopping netpker service, and disabling it.

Simply open the Start Menu > Run > Type MSConfig and then click the Services tab. Sort by the name column to make it easier. The option is certainly found there. I disabled it and there is no more message.

Excellent work to the previous post identifying the problem resolution.
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Old 15-05-2010
Join Date: May 2010
Posts: 1
I only have this problem when I try to print something.
I disabled it, so now it won't print at all. so I enabled it again. what a nuisance. sure hope someone has some ideas

you didn't have to be so rude to a senior who is trying to print something. I am a very low tech person. I didn't pay any attention to the date. I have since figured out a way to print, but I do not intend to share it with you
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Old 15-05-2010
Posts: n/a
Then don't print anything
,,,and why are you replying to a THREE YEAR OLD post?????

He had pegged you wrong, why not cut him some slack, he's a senior himself.
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Old 15-05-2010
Posts: n/a
You're breaking my heart!
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