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| Tags: acdsee, office 2003, vista home premium, windows installer, windows vista |
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#1
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| Windows Vista: error 1719!! Help!
My OS: Windows Vista Home Premium ,genuine I have a "Error 1719 ,Windows installer service could not be accessed" message when i try to repair or uninstall some programs such as Acdsee or Office2003. These programs were all installed in my C: drive. But this message appears when i want to uninstall or repiar them,even I tried to run the installation exes as administrator. There is no problem intalling all programs. I have tried the solutions given by microsoft (http://support.microsoft.com/default...;en-us;315346), nothing worked. the registry is all correct. Thanks for your reply in advance! |
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#2
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| Re: Windows Vista: error 1719!! Help!
Not very helpful gljva! I'm sure there are thousands of people out there who would love to know the answer to this one - it's driving me mad. I cannot install or uninstall any programs that use the MSI system. On attempting to install a program I get the dreaded "Error 1719" message. I'm running a clean install of Vista Ultimate 32bit. These are some of the 'fixes' I've tried: 1) Searched the web and tried all of the 'fixes' that have been suggested 2) Done everything in KB315346 (even though it does not refer to Vista) 3) Tried all the ideas on the Microsoft Vista Community Forum 4) Checked for viruses using both Norton and F-Secure (all clean) 5) Re-named msi.dll, msihnd.dll and msiexec.exe and re-installed them from my installation disk 6) Checked the Registry entry (OK) 7) Checked that the Service is Started and on Automatic (also tried Manual) 8) Un-registered and re-registered msiexec.exe after every 'fix' 9) Tried 3rd party repair applications such as XPRepair, Registry Mechanic and RegCure (errors found, but did not fix this problem) 10) tried sfc /scannow to fix corrupt system files I can think of nothing else to try (other than a re-install of Vista). There seems to be a problem with either MSOffice or .NET breaking the MSI service and it is affecting thousands of users but Microsoft are silent. Please can anyone help me, as I cannot install any programs that use MSI? I've spent weeks trying to solve this problem and, after having spent a lot of money on Vista, it looks as though I'm going to have to revert back to XP. What's the use of Error Numbers if Microsoft won't tell you what to do about them? |
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#3
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| Re: Windows Vista: error 1719!! Help!
Try the Windows Installer CleanUp Utility: http://support.microsoft.com/kb/290301 The download link is near the bottom of the page. |
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#4
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| Re: Windows Vista: error 1719!! Help!
Jane, I tried that but the Catch22 is that one cannot install the CleanUp Utility as it uses the MSI system and one gets the dreaded 'Error 1719' when one tries to install it! But thanks for the suggestion - any more ideas would be welcome. I've been struggling with this for three weeks now and the only solution seems to be to abandon Vista and go back to XP but I'm loath to do that because I've invested so much money and effort in trying to get Vista to work. On the other hand, I've not found anything in Vista that makes it any better than XP, so perhaps I should cut my losses and go back to XP. |
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#5
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have you tried to go msconfig > services > disable all > check the windows installer. restart. this will allow you to install. Office 2007 installed? Is Word 2007 set as your email editor? |
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#6
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I tried disabling all the services, as you suggested, then checking the installer and restarting. I'm afraid it seemed to throw the whole system and finally resulted in a message saying that my copy of Vista was not genuine - which it certainly is! Re-enabling all the services and rebooting solved all the problems - Phew! I then re-tried to install the Installer Cleanup program but got the same 'Error 1719' message, so your suggestion didn't work. I'm running Office 2003 and Word is not my email editor. But you might be right - lots of people have laid the blame for this error at the door of Office installations. So I might try to delete Office (I can't uninstall it because the MSI is broken!), tidy up the registry and see if the MSI works. Thanks for your interest in this subject. Sometimes re-running the Office setup program from the CD will repair it enough to give you the ability to uninstall. |
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#7
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| Re: Windows Vista: error 1719!! Help!
NotMe, your idea runs into the Catch22 problem - I tried, from the original CD, to Re-install, Repair and Uninstall but all three bumped into the dreaded 'Error 1719'. There is no way I can install or uninstall anything at all! Unless someone comes up with a better idea, I'm going to simply delete Office and tidy up the Registry - this seems to be the only way to get rid of it. One problem with this idea is that if the MSI problem remains (i.e. it wasn't the Office installation that messed up the MSI) I won't then be able to reinstall Office, and I really need it! Thanks for the idea, anyway. |
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#8
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| Re: Windows Vista: error 1719!! Help!
any resolution to this problem yet? I'm in the same boat with the 1719 error, unable to install anything. tried the solutions mentioned above already? yes. I've been trying to solve this issue on my own (with the help of of the KB/315246 page at MS support to no avail) for the past three weeks, and it's driving me crazy! god i hate being an un-willing participant in BETA-testing! |
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#9
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| Re: Windows Vista: error 1719!! Help!
KB is #315346 - did you note the following statement? "...Note Because there are several versions of Microsoft Windows, the following steps may be different on your computer. If they are, see your product documentation to complete these steps. ..." The KB does not list as being specific to Vista. |
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#10
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| Re: Windows Vista: error 1719!! Help!
yes, i noticed that. supposedly it would not be necessary to run the regserver, as the MSI is supposedly self-healing. ....Unless it's alltogether dead, i guess. perhaps a corrupt MSIexec or msidll file? this came pre-installed, and the accessory disc that came with the laptop is labeled as an "Upgrade" disc... would I use this to make a clean install if it comes down to it? Admittedly I have not looked in the disc yet, trying to avoid having to "make clean", but i guess if it comes down to it i'll have to, yes? what a FPITA! |
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#11
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| RE: Windows Vista: error 1719!! Help!
I get this error as well with Vista Ultimate, I installed it as an upgrade over Windows XP Professional. Trouble is that I can't install anything now using MSIEXEC. I tried starting it manually from Computer/Manage/Services and Applications/Services and I get the error "Windows could not start the Windows Installer service on Local Computer. Error 998: Invalid access to memory location". I tried reinstalling Office 2007 but of course I can't because the installer won't work... Anyone come across a fix for this problem? |
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#12
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| RE: Windows Vista: error 1719!! Help!
Where are the MVPs on this? Actually, I am pretty sure none of the MVPs have any idea of the cause or fix. I think we need some actual MS Engineers to chime in I have the same problem as these other nice folks and NONE of the posted fixes makes the slightest difference. Vista Ultimate, installed clean. I do have Office 2007 but the installer has worked since I installed that. I believe this problem appeared with a hotfix issued a month or less ago. I am tempted to start uninstalling Windows Updates and see if it magically starts working again. What really bothers me is that I CAN install a large number of programs that don't use the msi format. What the hell is so different that one works and the other doesn't? |
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#13
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| RE: Windows Vista: error 1719!! Help!
Ok, I figured out what is causing this on my PC. It turns out that it is called by a service called Iolo DMV Service that is started automatically when Windows boots. This service was installed as part of System Mechanic 7 and even though I had removed System Mechanic it was still there as part of the start up. i disabled this service in Computer/Manage/Services & Applications/Services and Windows Install now works fine... hope this helps you as well. |
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#14
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| Re: Windows Vista: error 1719!! Help!
Sorry Mateen - not applicable. no DMV service or Iolo. First off, I would never install System Mechanic (for reasons I won't go into) I went back and re-read the earlier posts and: MikeH, I could have written the identical post to yours! Your experiences so closely mirror mine it is scary. I really don't want to re-install this thing - the whole point is, it SHOULD BE FIXABLE. If installer 4.0 was a standalone like XP's was ... I have application logs full of data if someone from MS would actually show any interest! |
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#15
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| Re: Windows Vista: error 1719!! Help!
My computer was unable to do error checking (chkdsk) and errors began to accumulate. System restore did not go back far enough to restore this function. System File Check identified a corrupt system file "autochk.exe" that sfc was unable to repair. Instead of doing a clean install, I was able to do an Upgrade Install that preserved my programs, devices, settings, etc. (see John Barnett Windows MVP). I wanted to replace my corrupt system file with a good one from the Vista Install DVD without having to do a complete install, but was unable to do this until now. From multiple sources including contributors on Vista Communities, Windows IT Pro, How-To Geek, and Vistax64 Forum, I have put together a tutorial on how to access files from your Vista Install DVD that you can use to replace corrupt files in your OS. See the link below: System File Check will identify corrupt system files that it can't repair (see CBS.log). You can replace your corrupt files with good copies from the Vista Install DVD. Many thanks to those who contributed to this solution. |
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