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Thread: Windows Media Player Has Stopped Working... + explorer.exe

  1. #1
    kylecchh Guest

    Windows Media Player Has Stopped Working... + explorer.exe

    Hello, I am currently using Windows Vista Ultimate for about 2 Weeks now...
    Just today I start up my computer, go to my account an logon to it... When I
    get on it, I get a black screen and a Documents window... I go ahead and
    close the window and I still have a dark screen.. So I start up task manger
    and start up explorer.exe manually.... I have rebooted, restored and tried a
    million other things and I still have to boot up explorer.exe manually... Its
    getting really annoying.. When I manually boot up explorer, I decided to
    listen to some music with WMP.... I start it up and I get Windows Media
    Player Has Stopped Working...... The only two things in my system that arn't
    working.... Really unbelieveable..
    Here is the log from Problem Reports and Solutions:

    Product
    Windows Media Player

    Problem
    Stopped working

    Date
    3/3/2007 3:08 PM

    Status
    Report Sent

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: wmplayer.exe
    Application Version: 11.0.6000.6324
    Application Timestamp: 4549b52a
    Fault Module Name: kernel32.dll
    Fault Module Version: 6.0.6000.16386
    Fault Module Timestamp: 4549bd80
    Exception Code: c0000005
    Exception Offset: 000494c4
    OS Version: 6.0.6000.2.0.0.256.1
    Locale ID: 1033
    Additional Information 1: 1171
    Additional Information 2: 12bb25806a6af29c4ccacb639b7ba26e
    Additional Information 3: 443e
    Additional Information 4: 596b0af20dd07d1d53ee0059e8b2dc6f

    Extra information about the problem
    Bucket ID: 346645088

    Please help me.. This is really getting annoying that I spent close to 450$
    on this Operating System..

    --
    Kyle

  2. #2
    Join Date
    Apr 2007
    Posts
    1
    Hi Kyle, I too have had the same problem in the Vista 32bit arena.
    After tirelessly trudging through forums for the last month with no solution as of yet, I have resorted to using VLC as my main 'MediaPlayer' until Microsoft provide a fix for this issue. A nice player which handles most media file formats with ease, but without the 'glitz' of the Micro$oft WMP.
    Not the ideal solution after spending $450 on a new OS, but will fill the patch until MS do. VLC Download - http://www.videolan.org/
    Regards

    Birty

  3. #3
    zachd [MSFT] Guest

    Re: Windows Media Player Has Stopped Working... + explorer.exe


    Could you clarify exactly what data you're getting in the Problem Reports
    and Solutions center?

    I'm particular interested in the crash bucket number:
    http://zachd.com/pss/pss.html#bucket

    --
    Speaking for myself only.
    See http://zachd.com/pss/pss.html for some helpful WMP info.
    This posting is provided "AS IS" with no warranties, and confers no rights.
    --

    "Birty" <Birty.2oqmvl@DoNotSpam.com> wrote in message
    news:Birty.2oqmvl@DoNotSpam.com...
    >
    > Hi Kyle, I too have had the same problem in the Vista 32bit arena.
    > After tirelessly trudging through forums for the last month with no
    > solution as of yet, I have resorted to using VLC as my main
    > 'MediaPlayer' until Microsoft provide a fix for this issue. A nice
    > player which handles most media file formats with ease, but without the
    > 'glitz' of the Micro$oft WMP.
    > Not the ideal solution after spending $450 on a new OS, but will fill
    > the patch until MS do. VLC Download - http://www.videolan.org/
    > Regards
    >
    > Birty
    >
    >
    > --
    > Birty
    > ------------------------------------------------------------------------
    > Birty's Profile: http://forums.techarena.in/member.php?userid=24412
    > View this thread: https://forums.techarena.in/vista-help/697361.htm
    >
    > http://forums.techarena.in
    >




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