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| Tags: kb941090, message stuck, outbox, vista mail, windows mail |
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#1
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| Vista mail outbox message stuck
I can't delete it, send it, move it, cut it... when I right click for properties it gives me an error message- the properties of this message could not be displayed, an error has occured. I tried rebooting but its still there. |
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#2
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There isn't a whole lot you can do if you can't delete it. You can try using my WMUtil program to compact and repair the database and see if that helps. |
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#3
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| Re: Vista mail outbox message stuck
You can close WinMail and then move the entire contents of the message store directory to another directory and that will start it up fresh. You can then drag the eml files (messages) back into the WinMail folders. Microsoft is unlikely to fix any bugs in WinMail anytime soon, as it has a very low priority. So workarounds and 3rd party programs are going to be required, just as they were with OE. |
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#4
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| Re: Vista mail outbox message stuck
Its fixed, I was on the phone earlier with a microsoft support guy and he wanted me to re-install windows!! I spent 4 hrs looking for help and calling and posting, Seems as if they at least made the fix easier to find, that would be a start..... I learned about this discussion group so it wasn't a complete waste of time |
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#5
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I'm glad you got it fixed. I'm sorry MS was so ignorant and unresponsive. |
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#6
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| Re: Vista mail outbox message stuck
I had that error before and this is NOT a problem with any Windows Mail folder, but with corrupt database file %Userprofile%\AppData\Local\Microsoft\Windows Mail\WindowsMail.MSMessageStore. Microsoft tools cannot repir it. The only way i know to repair it is exporting all email from the store and removing this file and it's backup copy from Backup folder, or maybe the whole Windows Mail folder. |
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#7
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How do I find windows explorer I can't find the file anywhere. |
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#8
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| Re: Vista mail outbox message stuck
Looks like you're replying to an old message, one written before the latest fix was written. Download and install it with Windows Mail not running: http://support.microsoft.com/default.aspx/kb/941090 Although it's labelled as for mail stuck in the Outbox, it also works in other folders. If you don't know whether to use the 32-bit version or the 64-bit version, try the 32-bit version first. Certain common antivirus programs, such as most of those from Norton or McAfee, or a recent one from Trend, tend to cause such problems, although seldom immediately, so if you have such a program, remember where to find the fix - you are likely to need it again. |
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#9
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| Re: Vista mail outbox message stuck
I have an "I" alert on my incoming mail and I can't delete it, move it or forward it. It tells me I have low disc space and low memory, now this only happens with Windows Vista, is there some sort of patch for this?? |
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#10
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No, that's a different issue. Not sure why your old emails are disappearing from Sent Items. Which antivirus program are you running? Any other third party security program like anti-spam or anti-malware? |
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#11
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| Re: Vista mail outbox message stuck
As I had said before but my post was mainly ignored - the way to get rid of a message that is "stuck" in a particular folder is to move all the messages you want to keep into another folder and then delete the folder the "stuck" message is in - it works every time. Wrote that way back when I first tried the Vista "upgrade" that I received for my new PC that came with XP (early 2007) - went back to XP after about 3 days of Vista nonsense. But here I am back in Vista again since recently had a problem with the PC and could not get the reformat to XP to work - could only start it with the Vista upgrade disk - I have not given up trying to get my beleoved XP back though. |
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#12
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| Re: Vista mail outbox message stuck http://www.oehelp.com/WMUtil/ this works it removes the stuck message in windows mail great thing it worked |
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#13
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If you install Vista SP1 or Vista SP2, then that will fix the issue also. |
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