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| Tags: error message, ie7, outlook 2003, vista ultimate |
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#1
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| "this operation has been canceled due to restrictions on this computer"
Vista Ultimate x64, Outlook 2003 and IE7: Whenever I click on a link in my Outlook inbox, I receive an error message "this operation has been canceled due to restrictions on this computer". How can I change this? It's frustrating to have to copy and paste links into IE7. I running as the Admin. Thanks. |
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#2
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| RE: "this operation has been canceled due to restrictions on this comp
Now, if you hadn't installed Firefox you wouldn't have that problem. :-) Seriously, that's actually it. There is a conflict in which program should handle it. To fix it you need to make IE your default browser. To do so, open the Default Programs control panel, select "Set your default programs", and make sure IE has all its defaults. |
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#3
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Thank you Jasper. You are correct...I did try, but without success, as it seems you already know. Your advise worked and the PROBLEM IS FIXED! I have searched and searched but no one has been able to help until you. You have been very helpful. Thanks again! |
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#4
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| RE: "this operation has been canceled due to restrictions on this
Vista SP1, IE7, Office 2007 Same problem with both outlook and word fix below didn't work nor did nor did editing the registry entry [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command] any other ideas out there |
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#5
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| RE: "this operation has been canceled due to restrictions on this
Do you have any other web browsers installed? Safari maybe? Could you dump out the contents of the htmlfile reg key (and subkeys) and put it in the post so we can see what it says? |
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#6
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| RE: "this operation has been canceled due to restrictions on this
No other browsers installed. recovering to an old restore point didn't work (may not have had one old enough) Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open] @="Open in S&ame Window" "MUIVerb"="@ieframe.dll,-5732" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\command] @="\"C:\\Program Files\\Internet Explorer\\iexplore.exe\" -nohome" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec] @="\"file://%1\",,-1,,,,," "NoActivateHandler"="" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Application] @="IExplore" [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\htmlfile\shell\open\ddeexec\Topic] @="WWW_OpenURL" |
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#7
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| RE: "this operation has been canceled due to restrictions on this
That looks correct to me. Could you have a software restriction policy installed? Please humor me and go into the Default Programs Control Panel and set it to use Internet Explorer as your web browser. |
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#8
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| RE: "this operation has been canceled due to restrictions on this
As far as I can tell IE7 is the default web browser. In "set your default programs" it is listed at the top and says "this program has all its defaults". There is nothing on that screen to indicate that it is not the default (so the "Set this program as default" button seems a bit silly AND gives no indication of a change when you press it anyway but that may all be because I don't have any other browser installed/available - but that is not my concern right now.) In "set program access and computer defaults" the "microsoft" details says web browser is "internet explorer" and email program is current program (with outlook and mail enabled). Same for non microsoft. Custom says use current web browser and email with access enabled. I have also "reset internet explorer settings" and disabled "third party browser extentions" OK this is interesting. Something I just discovered. I wanted to try to isolate the problem to OFFICE, as I have only seen the problem so far in outlook and word, so I was looking around for a non office program that might be able to launch a web browser but the first thing I bumped into was PowerPoint (another office program) ... and I CAN launch the web browser from PP (I entered a web address, pressed F5, then clicked the link and it worked). SO. IE7 is fine. Vista is fine. Powerpoint 2007 is fine. Outlook, Word and Excel however!!! I can also launch a web browser from Norton and Adobe Reader. Do you know of any other standard programs I can test that might help define the scope of the problem or is the above info enough? I am not aware of installing any software restriction policy. Is there a way I can check if there is one? I have the latest Norton Internet Security and Protection Centre and up to date definitions and Windows Defender is also up to date. UAC is off. Does any of that shed any light? |
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#9
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| RE: "this operation has been canceled due to restrictions on this
I don't know what to say here. The error message you give indicates that you have an error with how IE is registered. Here is a KB article discussing it: http://support.microsoft.com/kb/310049/en-us. If you have another computer I would try what the article says about exporting the entire htmlfile key, with all sub-keys from a computer that works and import it into this one. Beyond that, I don't know what might work. This is not a security problem as far as I am aware, but rather a problem with how IE is set up. |
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#10
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| RE: "this operation has been canceled due to restrictions on this
OK thanks for your help J I will try exporting the reg key from another vista machine when I can lay my hands on one but I don't hold much hope for that being the answer since it seems to work from all applications except outlook, word and excel. I'll also try asking on the office discussion group. regards |
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#11
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| Re: "this operation has been canceled due to restrictions on this computer"
I just did some desparate stuff and I made it! I've got Vista Starter - an unheard of version I've got loaded with and the message was beginning to drive me up the wall! Sure - IE was my default browser, but Ctrl+Click in Word 2007 would just not work. So I sent through the Tools section of IE7 > Internet Options > Programs > Set programs and set IE and Outlook there. Voila! It worked! I guess you could access the same option by going through Default Programs > Set computer access and default programs. Apart from that I reset the advanced settings in the Tools>Internet Options>Advanced tab, deleted all old files and browsing history, and (the Good Lord heard me!) I was about to slam through the entire system with a hacksaw! Best of Luck! |
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