Spooler SubSystem App Stopped Working And Was Closed

Event viewer:

Faulting application spoolsv.exe, version 6.0.6000.16386, time stamp
0x4549b734, faulting module localspl.dll, version 6.0.6000.16386, time stamp
0x4549bcf7, exception code 0xc0000005, fault offset 0x00070a15, process id
0x5e8, application start time 0x01c753cf82366c15.

I have HP Photosmart 8250 Printer. Windows Vista has its own drivers, after
initial install of OS everything was fine, only 2 weeks back it just stopped
working. I've uninstalled every application and windows updates. I'm back to
square one, I still get error everytime I enable the Printer Spooler service.
Can anyone tell me what i'm missing, i've deleted all printers, cached files,
etc.

The only thing I haven't done is re-install the OS.

Have you checked for driver updates from HP?

I finally found the problem, the registry key for the printer pointing to the
drivers got corrupted:

Start -> Run - Regedit -> HKEY_LOCAL_MACHINE -> SYSTEM -> ControlSet001 ->
Control -> Print -> Environments -> Windows NT x86 -> Version -3 -> Remove
All Printers From Here (Delete HP First See If that resolves the problem)

That should fix all issues to the SubSystem App crashing, after you delete
the registry entry, start the printer spooler and reinstall the printer
drivers, most likely Vista will have these drivers built in.

I'm getting the same thing. As we near a large rollout of Vista I have
started to notice this problem on my own workstation. I have has the same
configuration for quite some time now and this comes out of the blue?

You guys are right...it was printer drivers. I found the problem with a
Xerox Workcentre so it's likely with others as well. Thanks:)

Go into the Properties of your printer and see which port it is
assigned to. Is it assigned to a USB port or a LPT port?

corrected the problem by deleting the printer entries in the registry as per this thread. However, Visata will not now automatically recognize the HP LJ1022 usb printer. Can't seem to get it to autoinstall.

I'm having the same problem. I had deleted the printer but now can't get it to reinstall because when I add the printer (network printer) it gives me an error that says "Error loading the tcp Mib library". There is a Microsoft kb article about that error regarding dlls in the %systemroot% directory but I confirmed I don't have that problem. I can't get the printer installed! Any suggestions? By the way, I can print to the same printer on the same network from another laptop.

Had the same problem in Vista after printing directly from digital camera to printer, using pictbridge. After reading these forums, I did a system restore and all seems to be corrected.

I m with Windows Vista 32Bit, when i tried to install printer this message appears "Spooler SubSystem App Stopped Working And Was Closed" and also something like this: "windows detected problem installing driver", and everything stopped.

I got this same spooler problem and after three days I finally got someone that fixed it and I did the same. I went to C:\Windows\System32\spool\PRINTERS and deleted the content (not the folder itself). Then I started the printer spooler and voila! It works now. This forum is cool.

I had tried it with a customer, we checked *Printer Properties*, under
*Advanced*, choose *Print directly to the printer* go

There might just be some drawback since its not being spooled, but
normally you would print document at a time so I think this should do
it.

I finally solved it via a HP web site utility. google "HP print
diagnostic utility". I downloaded it and it solved it. For the first
few weeks, I would occasionally get a repeat of the problem and rerun it
and again ok. I haven't had a repeat for quite a while now.

Somehow using http://support.microsoft.com -- I came upon a function that was new to me called FIX IT. I searched for the error message I had with the spooler and printer. It is accompanied by a logo of a man with a wrench and a blue cap and uniform. I chose the option "Fix it for me" and it automatically downloaded a patch or fix to the software to my computer And now I'm printing again!

If I do what you did, how do I "start the printer spooler?" My husband's
printer gives him a message that the Spooler SybSystem App is not working and
needs to be closed, and we don't know how else to fix it. It keeps spitting
out the same two pages it printed a week ago (apparently willy-nilly) and
won't print anything else.

This has become URGENT! He can't really function without the printer...

To restart the print spooler service, go into the control panel and open the Administrative Tools. There you will find Services. Open that and then search the list for the Print Spooler service, right-click it and select start. That's it!

[cavdude]

I've had this issue several times over the last couple years, on 2 newish acer laptops running vista.

This does work

I went to C:\Windows\System32\spool\PRINTERS and deleted the content (not the folder itself).

Then I started the print spooler by typing:

net start spooler

in a command line(or hitting your windows/start key, hitting "Run" and then typing net start spooler)

I actually created a bat program by opening notepad and typing the same net start spooler and saving it as "netstartspooler.bat" on my desktop

I'm not sure why this happened, but somehow it got kluged up and this fixed it.

Tip - save this forum page to a favorite and or as a text document on your desktop or someplace - I had to do this search again, and it took a lot longer to find than if I just had kept it locally someplace.

I did not mess with the registry at all. I did try the microsoft support fix it man method listed above, but it did not work for me. I did not delete and reinstall drivers. I wanted to try easy things first.

spooler problems i went to microsoft fix it go there and they will do the rest worked great

[Joshua Rey]

This is a great thread - thanks to all who contributed. I found deleting everything in C:\Windows\System32\spool\PRINTERS and restarting the spooler did it.

BUT... I often get this problem when printing big files... finally had to break one graphics heavy pdf into chunks and print one by one, to stop the problem recurring.

I wonder if there's a memory allocation problem - do I need to reallocate more memory to the spooler?? And if so... how???

I agree that this thread is really useful, unfortunately I seem to have another problem. In addition to the message discussed in this thread, I get "Windows can't open Add Printer. The local print spooler is not running. Please restart the spooler or restart the machine." So I created the batch file above. Great idea. But the spooler aborts for some reason. I'm running the Windows OneCare Online Scanner in hopes of coming up with something. To make things more complex, I'm trying to add a network printer. Any ideas? Thanks!

[Lndsy]

Thanks Cavdude. This worked!

[OldLion]

Vista user .... Great thread - had the same thing just before an important document had to be delivered. Googled the error message and got here. Looked like a plan - no dabbling in registers etc ...

Deleted all the entries in the PRINTERS directory as suggested .. and ran the Microsoft FIX IT program for printers to restart the print spooler. All over in 10 minutes !!!

Saved again by the power of collaboration.