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Cannot activate Vista - Software Licensing Service has stopped working

Vista Help


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  #1  
Old 16-02-2007
Roland Martin
 
Posts: n/a
Cannot activate Vista - Software Licensing Service has stopped working

Trying to activate Vista but the Software Licensing Service crashes
each time it is started:

Microsoft Software Licensing Service has stopped working

Problem signature:
Problem Event Name: APPCRASH
Application Name: SLsvc.exe
Application Version: 6.0.6000.16386
Application Timestamp: 4549b9ae
Fault Module Name: StackHash_e95c
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 00210f94
OS Version: 6.0.6000.2.0.0.256.6
Locale ID: 1033
Additional Information 1: e95c
Additional Information 2: 5ac5fea82804fe7126d636c9a15b2a00
Additional Information 3: 2859
Additional Information 4: 8902cc73b3264aed58972933b5df5098

I am an MSDN subscriber, downloaded Vista from MSDN and attempting to
activate using Vista Business product key. Everything else on the
system seems to work fine.

Thanks - Roland Martin
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  #2  
Old 18-02-2007
Darrell Gorter[MSFT]
 
Posts: n/a
RE: Cannot activate Vista - Software Licensing Service has stopped working

Hello Roland,
Is the RPC server running? There is a dependancy on this working.
Can you boot to the DVD and run the repair process and report if this
changes anything?
Open an elevated CMD prompt and run sfc /scannow as well just to be safe.
Thanks,
Darrell Gorter[MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights
--------------------
|>From: Roland Martin <roland@nospam.com>
|>Subject: Cannot activate Vista - Software Licensing Service has stopped
working
|>Date: Fri, 16 Feb 2007 10:00:23 -0500
|>Message-ID: <kehbt2p5vn1ft8n9n2c0kd026br9s6eqns@4ax.com>
|>X-Newsreader: Forte Agent 1.93/32.576 English (American)
|>MIME-Version: 1.0
|>Content-Type: text/plain; charset=us-ascii
|>Content-Transfer-Encoding: 7bit
|>Newsgroups: microsoft.public.windows.vista.general
|>NNTP-Posting-Host: adsl-065-083-135-038.sip.asm.bellsouth.net 65.83.135.38
|>Lines: 1
|>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
|>Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.general:40208
|>X-Tomcat-NG: microsoft.public.windows.vista.general
|>
|>Trying to activate Vista but the Software Licensing Service crashes
|>each time it is started:
|>
|>Microsoft Software Licensing Service has stopped working
|>
|>Problem signature:
|> Problem Event Name: APPCRASH
|> Application Name: SLsvc.exe
|> Application Version: 6.0.6000.16386
|> Application Timestamp: 4549b9ae
|> Fault Module Name: StackHash_e95c
|> Fault Module Version: 0.0.0.0
|> Fault Module Timestamp: 00000000
|> Exception Code: c0000005
|> Exception Offset: 00210f94
|> OS Version: 6.0.6000.2.0.0.256.6
|> Locale ID: 1033
|> Additional Information 1: e95c
|> Additional Information 2: 5ac5fea82804fe7126d636c9a15b2a00
|> Additional Information 3: 2859
|> Additional Information 4: 8902cc73b3264aed58972933b5df5098
|>
|>I am an MSDN subscriber, downloaded Vista from MSDN and attempting to
|>activate using Vista Business product key. Everything else on the
|>system seems to work fine.
|>
|>Thanks - Roland Martin
|>

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  #3  
Old 20-03-2007
Richard
 
Posts: n/a
RE: Cannot activate Vista - Software Licensing Service has stopped

I am having this same issue. Ran repair and just finished elevated sfc ...
did get an error with a nice HUGE log file.
Near the VERY bottom, there is an error with SLSVC.EXE

2007-03-20 12:46:01, Info CSI 0000013d Hashes for file
member
\SystemRoot\WinSxS\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6000.16386_none_1e3ff01a08f92b15\wer.dll
do not match actual file [l:14{7}]"wer.dll" :
Found: {l:32 b:IkFnZvIkXjU4MhpnnT4mFTKR+VKvEVrGSTxqwysGKjA=} Expected:
{l:32 b:uU+g9UE/NF/3YxKu3cm5KlBMkkmI4cGsAkcEz3cRZmc=}
2007-03-20 12:46:01, Info CSI 0000013e [SR] Cannot
repair member file [l:14{7}]"wer.dll" of
Microsoft-Windows-ErrorReportingCore, Version = 6.0.6000.16386, pA =
PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS,
PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral,
PublicKey neutral in the store, hash mismatch
2007-03-20 12:46:01, Info CSI 0000013f Hashes for file
member
\SystemRoot\WinSxS\x86_microsoft-windows-security-licensing-slc_31bf3856ad364e35_6.0.6000.16386_none_4c40bb7dfc9ae9f4\SLsvc.exe
do not match actual file [l:18{9}]"SLsvc.exe" :
Found: {l:32 b:27jLv+PGl3PwPk44R/LTtJN3kWspyPZuExFmMAjxIc3=} Expected:
{l:32 b:pYdSAcKMgRqxw12Gt2C80zs6yHWRUtWAO2Pc0ZJFxzV=}
2007-03-20 12:46:01, Info CSI 00000140 [SR] Cannot
repair member file [l:18{9}]"SLsvc.exe" of
Microsoft-Windows-Security-Licensing-SLC, Version = 6.0.6000.16386, pA =
PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS,
PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral,
PublicKey neutral in the store, hash mismatch
2007-03-20 12:46:01, Info CSI 00000141 Hashes for file
member
\SystemRoot\WinSxS\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6000.16386_none_1e3ff01a08f92b15\wer.dll
do not match actual file [l:14{7}]"wer.dll" :
Found: {l:32 b:IkFnZvIkXjU4MhpnnT4mFTKR+VKvEVrGSTxqwysGKjA=} Expected:
{l:32 b:uU+g9UE/NF/3YxKu3cm5KlBMkkmI4cGsAkcEz3cRZmc=}
2007-03-20 12:46:01, Info CSI 00000142 [SR] Cannot
repair member file [l:14{7}]"wer.dll" of
Microsoft-Windows-ErrorReportingCore, Version = 6.0.6000.16386, pA =
PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS,
PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral,
PublicKey neutral in the store, hash mismatch
2007-03-20 12:46:01, Info CSI 00000143 Hashes for file
member
\SystemRoot\WinSxS\x86_microsoft-windows-security-licensing-slc_31bf3856ad364e35_6.0.6000.16386_none_4c40bb7dfc9ae9f4\SLsvc.exe
do not match actual file [l:18{9}]"SLsvc.exe" :
Found: {l:32 b:27jLv+PGl3PwPk44R/LTtJN3kWspyPZuExFmMAjxIc3=} Expected:
{l:32 b:pYdSAcKMgRqxw12Gt2C80zs6yHWRUtWAO2Pc0ZJFxzV=}
2007-03-20 12:46:01, Info CSI 00000144 [SR] Cannot
repair member file [l:18{9}]"SLsvc.exe" of
Microsoft-Windows-Security-Licensing-SLC, Version = 6.0.6000.16386, pA =
PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS,
PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral,
PublicKey neutral in the store, hash mismatch

""Darrell Gorter[MSFT]"" wrote:

> Hello Roland,
> Is the RPC server running? There is a dependancy on this working.
> Can you boot to the DVD and run the repair process and report if this
> changes anything?
> Open an elevated CMD prompt and run sfc /scannow as well just to be safe.
> Thanks,
> Darrell Gorter[MSFT]
>
> This posting is provided "AS IS" with no warranties, and confers no rights
> --------------------
> |>From: Roland Martin <roland@nospam.com>
> |>Subject: Cannot activate Vista - Software Licensing Service has stopped
> working
> |>Date: Fri, 16 Feb 2007 10:00:23 -0500
> |>Message-ID: <kehbt2p5vn1ft8n9n2c0kd026br9s6eqns@4ax.com>
> |>X-Newsreader: Forte Agent 1.93/32.576 English (American)
> |>MIME-Version: 1.0
> |>Content-Type: text/plain; charset=us-ascii
> |>Content-Transfer-Encoding: 7bit
> |>Newsgroups: microsoft.public.windows.vista.general
> |>NNTP-Posting-Host: adsl-065-083-135-038.sip.asm.bellsouth.net 65.83.135.38
> |>Lines: 1
> |>Path: TK2MSFTNGHUB02.phx.gbl!TK2MSFTNGP01.phx.gbl!TK2MSFTNGP02.phx.gbl
> |>Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.windows.vista.general:40208
> |>X-Tomcat-NG: microsoft.public.windows.vista.general
> |>
> |>Trying to activate Vista but the Software Licensing Service crashes
> |>each time it is started:
> |>
> |>Microsoft Software Licensing Service has stopped working
> |>
> |>Problem signature:
> |> Problem Event Name: APPCRASH
> |> Application Name: SLsvc.exe
> |> Application Version: 6.0.6000.16386
> |> Application Timestamp: 4549b9ae
> |> Fault Module Name: StackHash_e95c
> |> Fault Module Version: 0.0.0.0
> |> Fault Module Timestamp: 00000000
> |> Exception Code: c0000005
> |> Exception Offset: 00210f94
> |> OS Version: 6.0.6000.2.0.0.256.6
> |> Locale ID: 1033
> |> Additional Information 1: e95c
> |> Additional Information 2: 5ac5fea82804fe7126d636c9a15b2a00
> |> Additional Information 3: 2859
> |> Additional Information 4: 8902cc73b3264aed58972933b5df5098
> |>
> |>I am an MSDN subscriber, downloaded Vista from MSDN and attempting to
> |>activate using Vista Business product key. Everything else on the
> |>system seems to work fine.
> |>
> |>Thanks - Roland Martin
> |>
>
>

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