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Thread: Cannot activate Vista - Software Licensing Service has stopped working

  1. #1
    Roland Martin Guest

    Cannot activate Vista - Software Licensing Service has stopped working

    Trying to activate Vista but the Software Licensing Service crashes
    each time it is started:

    Microsoft Software Licensing Service has stopped working

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: SLsvc.exe
    Application Version: 6.0.6000.16386
    Application Timestamp: 4549b9ae
    Fault Module Name: StackHash_e95c
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 00210f94
    OS Version: 6.0.6000.2.0.0.256.6
    Locale ID: 1033
    Additional Information 1: e95c
    Additional Information 2: 5ac5fea82804fe7126d636c9a15b2a00
    Additional Information 3: 2859
    Additional Information 4: 8902cc73b3264aed58972933b5df5098

    I am an MSDN subscriber, downloaded Vista from MSDN and attempting to
    activate using Vista Business product key. Everything else on the
    system seems to work fine.

    Thanks - Roland Martin

  2. #2
    Darrell Gorter[MSFT] Guest

    RE: Cannot activate Vista - Software Licensing Service has stopped working

    Hello Roland,
    Is the RPC server running? There is a dependancy on this working.
    Can you boot to the DVD and run the repair process and report if this
    changes anything?
    Open an elevated CMD prompt and run sfc /scannow as well just to be safe

  3. #3
    Richard Guest

    RE: Cannot activate Vista - Software Licensing Service has stopped

    I am having this same issue. Ran repair and just finished elevated sfc ...
    did get an error with a nice HUGE log file.
    Near the VERY bottom, there is an error with SLSVC.EXE

    2007-03-20 12:46:01, Info CSI 0000013d Hashes for file
    member
    \SystemRoot\WinSxS\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6000.16386_none_1e3ff01a08f92b15\wer.dll
    do not match actual file [l:14{7}]"wer.dll" :
    Found: {l:32 b:IkFnZvIkXjU4MhpnnT4mFTKR+VKvEVrGSTxqwysGKjA=} Expected:
    {l:32 b:uU+g9UE/NF/3YxKu3cm5KlBMkkmI4cGsAkcEz3cRZmc=}
    2007-03-20 12:46:01, Info CSI 0000013e [SR] Cannot
    repair member file [l:14{7}]"wer.dll" of
    Microsoft-Windows-ErrorReportingCore, Version = 6.0.6000.16386, pA =
    PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS,
    PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral,
    PublicKey neutral in the store, hash mismatch
    2007-03-20 12:46:01, Info CSI 0000013f Hashes for file
    member
    \SystemRoot\WinSxS\x86_microsoft-windows-security-licensing-slc_31bf3856ad364e35_6.0.6000.16386_none_4c40bb7dfc9ae9f4\SLsvc.exe
    do not match actual file [l:18{9}]"SLsvc.exe" :
    Found: {l:32 b:27jLv+PGl3PwPk44R/LTtJN3kWspyPZuExFmMAjxIc3=} Expected:
    {l:32 b:pYdSAcKMgRqxw12Gt2C80zs6yHWRUtWAO2Pc0ZJFxzV=}
    2007-03-20 12:46:01, Info CSI 00000140 [SR] Cannot
    repair member file [l:18{9}]"SLsvc.exe" of
    Microsoft-Windows-Security-Licensing-SLC, Version = 6.0.6000.16386, pA =
    PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS,
    PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral,
    PublicKey neutral in the store, hash mismatch
    2007-03-20 12:46:01, Info CSI 00000141 Hashes for file
    member
    \SystemRoot\WinSxS\x86_microsoft-windows-errorreportingcore_31bf3856ad364e35_6.0.6000.16386_none_1e3ff01a08f92b15\wer.dll
    do not match actual file [l:14{7}]"wer.dll" :
    Found: {l:32 b:IkFnZvIkXjU4MhpnnT4mFTKR+VKvEVrGSTxqwysGKjA=} Expected:
    {l:32 b:uU+g9UE/NF/3YxKu3cm5KlBMkkmI4cGsAkcEz3cRZmc=}
    2007-03-20 12:46:01, Info CSI 00000142 [SR] Cannot
    repair member file [l:14{7}]"wer.dll" of
    Microsoft-Windows-ErrorReportingCore, Version = 6.0.6000.16386, pA =
    PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS,
    PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral,
    PublicKey neutral in the store, hash mismatch
    2007-03-20 12:46:01, Info CSI 00000143 Hashes for file
    member
    \SystemRoot\WinSxS\x86_microsoft-windows-security-licensing-slc_31bf3856ad364e35_6.0.6000.16386_none_4c40bb7dfc9ae9f4\SLsvc.exe
    do not match actual file [l:18{9}]"SLsvc.exe" :
    Found: {l:32 b:27jLv+PGl3PwPk44R/LTtJN3kWspyPZuExFmMAjxIc3=} Expected:
    {l:32 b:pYdSAcKMgRqxw12Gt2C80zs6yHWRUtWAO2Pc0ZJFxzV=}
    2007-03-20 12:46:01, Info CSI 00000144 [SR] Cannot
    repair member file [l:18{9}]"SLsvc.exe" of
    Microsoft-Windows-Security-Licensing-SLC, Version = 6.0.6000.16386, pA =
    PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS,
    PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral,
    PublicKey neutral in the store, hash mismatch

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