Can't Select Text in Word 2007 / Vista

[rthrasher]

I have the most perplexing problem - When opening or creating a next text
document in Word 2007 (part of Office 2007), I cannot select any text with
the mouse - I can select text with the arrow keys + shift, but not the
mouse. I can select menus, and use the mouse cursor on other parts of word,
but not on the document. Also when I click on the office button, and choose
Word Options (thought I may look there), I cant choose any of the categories
on the left - I cant "checkmark" and change things on the choice pane, but
not change categories. This is only in Word - other office products installed
ie Excel and PP work great with the mouse, but not Word. I have tried other
Mice, downloading new drivers from logitech and MS, but it WILL NOT WORK. I
am about to go insane - can anyone help - PLEASE!

[Earl Snapp]

"rthrasher" <rthrasher@discussions.microsoft.com> wrote in message
news:33CD4E3F-87A4-403C-A76D-CDDF8C2A08BF@microsoft.com...
>I have the most perplexing problem - When opening or creating a next text
> document in Word 2007 (part of Office 2007), I cannot select any text with
> the mouse - I can select text with the arrow keys + shift, but not the
> mouse. I can select menus, and use the mouse cursor on other parts of
> word,
> but not on the document. Also when I click on the office button, and
> choose
> Word Options (thought I may look there), I cant choose any of the
> categories
> on the left - I cant "checkmark" and change things on the choice pane, but
> not change categories. This is only in Word - other office products
> installed
> ie Excel and PP work great with the mouse, but not Word. I have tried
> other
> Mice, downloading new drivers from logitech and MS, but it WILL NOT WORK.
> I
> am about to go insane - can anyone help - PLEASE!

Did you activate Word 2007 yet?


Earl

[rthrasher]

yes, perfectly legal - we are a Microsoft Enterprise Customer
Office Pro 2007 - all other office products work fine

"Earl Snapp" wrote:

> "rthrasher" <rthrasher@discussions.microsoft.com> wrote in message
> news:33CD4E3F-87A4-403C-A76D-CDDF8C2A08BF@microsoft.com...
> >I have the most perplexing problem - When opening or creating a next text
> > document in Word 2007 (part of Office 2007), I cannot select any text with
> > the mouse - I can select text with the arrow keys + shift, but not the
> > mouse. I can select menus, and use the mouse cursor on other parts of
> > word,
> > but not on the document. Also when I click on the office button, and
> > choose
> > Word Options (thought I may look there), I cant choose any of the
> > categories
> > on the left - I cant "checkmark" and change things on the choice pane, but
> > not change categories. This is only in Word - other office products
> > installed
> > ie Excel and PP work great with the mouse, but not Word. I have tried
> > other
> > Mice, downloading new drivers from logitech and MS, but it WILL NOT WORK.
> > I
> > am about to go insane - can anyone help - PLEASE!
>
> Did you activate Word 2007 yet?
>
>
> Earl
>
>
>

[Earl Snapp]

"rthrasher" <rthrasher@discussions.microsoft.com> wrote in message
news:0AF811BE-F26D-4F11-9D06-E568F1D784BE@microsoft.com...
> yes, perfectly legal - we are a Microsoft Enterprise Customer
> Office Pro 2007 - all other office products work fine
>

I know that sometimes people put off activating till the last minute. That
was what I was wondering. I think Siggy might have something though. ;0)

[skynetop@gmail.com]

On Feb 19, 9:30 am, "Earl Snapp" <eww...@msn.com> wrote:
> "rthrasher" <rthras...@discussions.microsoft.com> wrote in message
>
> news:0AF811BE-F26D-4F11-9D06-E568F1D784BE@microsoft.com...
>
> > yes, perfectly legal - we are a Microsoft Enterprise Customer
> >OfficePro 2007 - all otherofficeproducts work fine
>
> I know that sometimes people put off activating till the last minute. That
> was what I was wondering. I think Siggy might have something though. ;0)

Did you solve your issue? I can not select text or use any mice in
Word 2007. I have tried reinstalling the software and both Mice
drivers. I have an IBM T42 laptop with the UltraNAV mouse track wheel/
touchpad.

I can not even use another USB mouse.

-Mark

[rthrasher]

Well I am glad to know there is someone else in the world with thiss issue
besides me - I thought I was the only one - No, no resolution yet - I am
contemplating wiping the whole PC (not my first choice) - I have googled till
I am blue in the face and there is nothing out there about it - It is only in
Word - Not Excel, PP or Access, only Word - all the other ms apps work fine -
there has got to be fix for it.

RT

"skynetop@gmail.com" wrote:

> On Feb 19, 9:30 am, "Earl Snapp" <eww...@msn.com> wrote:
> > "rthrasher" <rthras...@discussions.microsoft.com> wrote in message
> >
> > news:0AF811BE-F26D-4F11-9D06-E568F1D784BE@microsoft.com...
> >
> > > yes, perfectly legal - we are a Microsoft Enterprise Customer
> > >OfficePro 2007 - all otherofficeproducts work fine
> >
> > I know that sometimes people put off activating till the last minute. That
> > was what I was wondering. I think Siggy might have something though. ;0)
>
> Did you solve your issue? I can not select text or use any mice in
> Word 2007. I have tried reinstalling the software and both Mice
> drivers. I have an IBM T42 laptop with the UltraNAV mouse track wheel/
> touchpad.
>
> I can not even use another USB mouse.
>
> -Mark
>
>

[Colin256]

I'm glad I've spotted this message. Does anyone else have this problem. I've
also been searching for an answer as I've got a very similar problem - only
difference is its on a PC where I've just installed Office XP (thats 2002) +
SP3, on Windows 98 - and it's supposed to be compatible.

It only appears to affect Word. I cant do anything with the mouse within the
document - menus are fine. But with my problem it only happens after the
first document Save - it's all OK 'til then. I have to close Word and reopen
it for the mouse (or tablet) to work with cursor positioning and selection.

Any ideas please? Has this been raised before?

[yogamaster]

--
gurucharan

I have the same problem. Word 2007, vista home premium on a new T60p lenovo.
everything worked fine for a few weeks then suddenly this problem.

I also could not resolve this with restore functions. $ restore points would
not complete any restore.

So if anyone has an approach please respond.

Thanks


"Colin256" wrote:

> I'm glad I've spotted this message. Does anyone else have this problem. I've
> also been searching for an answer as I've got a very similar problem - only
> difference is its on a PC where I've just installed Office XP (thats 2002) +
> SP3, on Windows 98 - and it's supposed to be compatible.
>
> It only appears to affect Word. I cant do anything with the mouse within the
> document - menus are fine. But with my problem it only happens after the
> first document Save - it's all OK 'til then. I have to close Word and reopen
> it for the mouse (or tablet) to work with cursor positioning and selection.
>
> Any ideas please? Has this been raised before?
>
>

[philgons]

I just started having this problem after switching from the Office 2007
trial to Office Enterprise 2007. I couldn't select text with the mouse,
access the Word Options (except for Popular), or navigate via the
document map, and Word would crash every time I exited.

The problem, for me at least, was with an add-in. You need to
deactivate all the add-ins to stop the problem. But since you can't get
to the *Trust Center Settings* through the *Word Options*, you have to
sneak in the back door.

First, if you don't have the developer tab enabled, do so under *Word
Options* > *Popular* > and check "Show Developer tab in the Ribbon."

Next, go to *Developer* (tab) > *Macro Security* > *Add-ins* and check
"Disable all Application add-ins (may impair functionality)."

Though this isn't a permanent fix if you need some of your add-ins to
work, it'll at least get you the full functionality of Word back!

Hope this helps!


--
philgons

[daveyboy222]

I followed the steps listed exactly as found in '[Word 2007] Mouse
Doesn't Work (i.e. Can't Highlight Text)..' (http://tinyurl.com/yscrfv)
and that took care my Word 2007 problems which were (1) Could not select
text, (2) could not select any "Word Options" other than the default
"Popular" button, (3) Word 2007 crashing on exit. The other thing it
fixed, which might be unique for my situation, was that every time I
would have my Word session full-screen and having it crash on exit, the
next session would be a window taking up about 1/3 the screen. Now my
sessions begin at the same window size as I exited with. More than
likely this problem was the result of an "ungraceful exit" fromWord at
some time in the recent past.


rthrasher;235796 Wrote:
> I have the most perplexing problem - When opening or creating a next
> text
> document in Word 2007 (part of Office 2007), I cannot select any text
> with
> the mouse - I can select text with the arrow keys + shift, but not the
> mouse. I can select menus, and use the mouse cursor on other parts of
> word,
> but not on the document. Also when I click on the office button, and
> choose
> Word Options (thought I may look there), I cant choose any of the
> categories
> on the left - I cant "checkmark" and change things on the choice pane,
> but
> not change categories. This is only in Word - other office products
> installed
> ie Excel and PP work great with the mouse, but not Word. I have tried
> other
> Mice, downloading new drivers from logitech and MS, but it WILL NOT
> WORK. I
> am about to go insane - can anyone help - PLEASE!


--
daveyboy222

[ozjohnson]

Here I find myself, after googling 'Word 2007 Vista 64 problems' as a
result of exactly this problem.
I have Vista ultimate x64 running on an HP notebook.

Other than the usual lack of scanner/printer driver issues, all has
worked well for the last few months, then the sudden appearance of this
issue, exactly as described. i cannot use the touch pad or a mouse
(freshly installed) to highlight or edit text, but can highlight using
'shift + arrows'.

I have run office repair without luck.
I have accepted and installed all automatic windows updates.
I also run a Wacom tablet, which I disconnected a few days ago whle the
system was running (a bad idea, I know), but it still works fine and
there is no problem with any other program outside of Word.
The only other item of note was that a few days ago (mid November 07),
one of the Windows updates was for the Synaptics pointing device
drivers.
Sort of unrelated, but also an interesting change - while not
supported, I have run itunes with full functionality until the last
upgrade, which now does not recognise my CD/DVD drivers and will not
allow the comlete install of itunes, so I can no longer burn CDs of my
(legitimate) tracks.
I wish I had bought the 32 bit version of Vista, and I still see no
resolution on the Word issue.
Houston, (rather Redmond) we have a problem!


--
ozjohnson

[Nada]

I have had the same problem also with Word only. I cannot find the solution
anywhere. I have tried what you suggest but it did not help. Can anyone help?

Thanks. Nada

philgons pÃÂ*Å¡e:

>
> I just started having this problem after switching from the Office 2007
> trial to Office Enterprise 2007. I couldn't select text with the mouse,
> access the Word Options (except for Popular), or navigate via the
> document map, and Word would crash every time I exited.
>
> The problem, for me at least, was with an add-in. You need to
> deactivate all the add-ins to stop the problem. But since you can't get
> to the *Trust Center Settings* through the *Word Options*, you have to
> sneak in the back door.
>
> First, if you don't have the developer tab enabled, do so under *Word
> Options* > *Popular* > and check "Show Developer tab in the Ribbon."
>
> Next, go to *Developer* (tab) > *Macro Security* > *Add-ins* and check
> "Disable all Application add-ins (may impair functionality)."
>
> Though this isn't a permanent fix if you need some of your add-ins to
> work, it'll at least get you the full functionality of Word back!
>
> Hope this helps!
>
>
> --
> philgons
>

[Nada]

Hello, I was so happy to find that someone has found the solution to this
impossible problem which makes my life difficult. But the link does not work.
Can you help, please?

Thanks in advance.

Nada


daveyboy222 pÃÂ*Å¡e:

>
> I followed the steps listed exactly as found in '[Word 2007] Mouse
> Doesn't Work (i.e. Can't Highlight Text)..' (http://tinyurl.com/yscrfv)
> and that took care my Word 2007 problems which were (1) Could not select
> text, (2) could not select any "Word Options" other than the default
> "Popular" button, (3) Word 2007 crashing on exit. The other thing it
> fixed, which might be unique for my situation, was that every time I
> would have my Word session full-screen and having it crash on exit, the
> next session would be a window taking up about 1/3 the screen. Now my
> sessions begin at the same window size as I exited with. More than
> likely this problem was the result of an "ungraceful exit" fromWord at
> some time in the recent past.
>
>
> rthrasher;235796 Wrote:
> > I have the most perplexing problem - When opening or creating a next
> > text
> > document in Word 2007 (part of Office 2007), I cannot select any text
> > with
> > the mouse - I can select text with the arrow keys + shift, but not the
> > mouse. I can select menus, and use the mouse cursor on other parts of
> > word,
> > but not on the document. Also when I click on the office button, and
> > choose
> > Word Options (thought I may look there), I cant choose any of the
> > categories
> > on the left - I cant "checkmark" and change things on the choice pane,
> > but
> > not change categories. This is only in Word - other office products
> > installed
> > ie Excel and PP work great with the mouse, but not Word. I have tried
> > other
> > Mice, downloading new drivers from logitech and MS, but it WILL NOT
> > WORK. I
> > am about to go insane - can anyone help - PLEASE!
>
>
> --
> daveyboy222
>

[daveyboy222]

Nada,


I just got an email of your response in this topic and that the url no
longer worked.

It's been awhile since I've had this problem. Please try the steps
listed in 'How to troubleshoot problems that occur when you start or
use Word 2007, Word 2003, or Word 2002'
(http://support.microsoft.com/kb/921541) and let me know if they have
resolved the problem for you.

Dave


--
daveyboy222

[Nada]

I found the answer here: http://www.itwriting.com/blog/?p=140, so my problem
is solved.

Nada

Nada pÃÂ*Å¡e:

> I have had the same problem also with Word only. I cannot find the solution
> anywhere. I have tried what you suggest but it did not help. Can anyone help?
>
> Thanks. Nada
>
> philgons pÃÂ*Å¡e:
>
> >
> > I just started having this problem after switching from the Office 2007
> > trial to Office Enterprise 2007. I couldn't select text with the mouse,
> > access the Word Options (except for Popular), or navigate via the
> > document map, and Word would crash every time I exited.
> >
> > The problem, for me at least, was with an add-in. You need to
> > deactivate all the add-ins to stop the problem. But since you can't get
> > to the *Trust Center Settings* through the *Word Options*, you have to
> > sneak in the back door.
> >
> > First, if you don't have the developer tab enabled, do so under *Word
> > Options* > *Popular* > and check "Show Developer tab in the Ribbon."
> >
> > Next, go to *Developer* (tab) > *Macro Security* > *Add-ins* and check
> > "Disable all Application add-ins (may impair functionality)."
> >
> > Though this isn't a permanent fix if you need some of your add-ins to
> > work, it'll at least get you the full functionality of Word back!
> >
> > Hope this helps!
> >
> >
> > --
> > philgons
> >