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Thread: Office 2007 Configuration ?

  1. #1
    Daze N. Knights Guest

    Office 2007 Configuration ?

    Periodically, and seemingly at random, when I open a Word or Excel
    document, I have to wait through an "Office 2007 Configuration" process
    before the document will finally open. Can anyone tell me what's going
    on here?

  2. #2
    Carey Frisch [MVP] Guest

    Re: Office 2007 Configuration ?

    Diagnose and repair crashing Office programs by using Office Diagnostics
    http://office.microsoft.com/en-us/he...340761033.aspx

  3. #3
    Chad Harris Guest

    Re: Office 2007 Configuration ?

    Office Diagonstics is one solution that hopefully will work. Also are you
    getting any specific error message on the desktop or at eventvwr.msc in the
    run box>enter>application with Office as the source arrowing down to the
    time of the problem opening Word or Excel?

    I couldn't find anything directly on point searching MSKBs, and this is
    remotely analagous but probably not helpful--I don't know ifIRM was in the
    picture (doesn't seem so) and although it was an Office 2003 MSKB, often
    they can apply to more than one version.

    You receive a configuration error message when you use Information Rights
    Management in Office
    http://support.microsoft.com/kb/827737/en-us

  4. #4
    Daze N. Knights Guest
    It is not presented as an "error" at all. I double-click a Word or Excel
    document and a light blue window pops up that says something like (I
    can't recall in detail and will have to remember to write it down next
    time) "Microsoft Office Configuration in Progress" with the familiar
    green dashes moving from left to right, and when it finishes, the
    document opens as if nothing unusual had happened.

    This only occurs maybe once out of every fifty times I open an Office
    document.

    Thanks. I check that out.

  5. #5
    Daze N. Knights Guest

    Re: Office 2007 Configuration ?

    Hmm. I just ran the Office Diagnostics for my Word 2007, which may
    actually be the only Office program this has occurred in (I can't
    remember for sure about Excel), and it didn't find any problems at all.
    Oh well; it was an interesting experience, and now I know about Office
    Diagnostics. This isn't a "crashing" problem at all, and isn't even
    presented as an "error" situation. It just claims to be going through
    Microsoft Office Configuration, and I have to wait it out. The first
    couple of times it happened, it took two or three minutes, but lately
    it's been under a minute. Not a very serious matter, since it happens so
    infrequently. But rather odd. I originally thought it had something to
    do with converting my Office 2000 documents for use with Office 2007,
    but I've seen it happen with documents created in Office 2007, as well.

  6. #6
    Lang Murphy Guest

    Re: Office 2007 Configuration ?

    Well... are you opening documents created in previous versions of Word? I'm
    not sure, but would guess Word would throw some kind of dialog box asking as
    to what document type you want to open the file... Or maybe you've got
    features flagged to install on first time used and you're just hitting a lot
    of these as you open different documents. Both SWAG's, no doubt.

  7. #7
    Daze N. Knights Guest
    Nope. Thought, at first, that it might be due to my old docs created in
    Word 2000, but it has happened with recently created docs in Word 2007,
    as well.

    OK... like I said, t'was just a SWAG... ;-)

  8. #8
    Chad Harris Guest

    Re: Office 2007 Configuration ?

    Are these documents created in Office 2007, or in an older version of
    Office. I wonder if you could profit from downloading

    Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007
    file formats
    http://office.microsoft.com/en-us/pr...686761033.aspx

    Brian Jones also discusses this in his blog:
    http://blogs.msdn.com/brian_jones/

    http://blogs.msdn.com/brian_jones/ar...01/424085.aspx

  9. #9
    Daze N. Knights Guest

    Re: Office 2007 Configuration ?

    This "Microsoft Configuration in Process" business has happened on rare
    occasions after double-clicking Word documents created using Word 2000
    as well as Word 2007. So it can't be a Word version issue. And it
    fortunately doesn't happen often.

    I've installed the MS Office Compatibility Pack on a few systems using
    earlier versions of Office to help them utilize documents created in
    Office 2007, but it doesn't make sense to install it along with Office
    2007, which should be able to handle documents made with earlier
    versions of Office on its own.

    Rather than .doc or .docx, I use .rtf for my Word documents. I wonder if
    that could be a factor. But if so, why would this "Configuration" thing
    only occur so rarely . . . ?

  10. #10
    Daze N. Knights Guest
    This Office Configuration thing finally happened again, this time after
    opening a small Word document (.RTF) that had been created using this
    same installation of Office 2007. Once the "Configuation" was complete
    (about 40 seconds), the document opened. A screen shot can be seen here:

    http://img452.imageshack.us/img452/7...econfigdq9.png

    It happens to me for every office program, even if I just open the program.
    I tried the repair and that did not help. I may uninstall and re-install.

  11. #11
    Daze N. Knights Guest
    It only happens to me rarely, and I have only noticed it so far using
    Word and Excel. I've lately wondered if it may have something to do with
    the fact that I changed the defaults from the new file formats to RTF in
    Word and XLS in Excel . . .

    I'm having this problem and it is getting progressively worse.

  12. #12
    Joe Guidera Guest

    Re: Office 2007 Configuration ?

    Try temporarily turning off UAC and then try running office. I suspect it's
    trying to update something in the registry (which is being virtualized) and
    is failing. As a result it keeps thinking it needs to do it again.

  13. #13
    pacheco.mj@gmail.com Guest

    Re: Office 2007 Configuration ?

    Has this problem with or without UAC enabled, under both standard user
    and admin account. However, you are right about it being a registry
    access problem.

    Event log was reporting specific key(s) that could not be found, thus
    the cycling install.

    When accessing via regedit, the key in question had a permissions
    problem. Accessing the key threw an access/permissions violation,
    even when running regedit with admin permissions.

    Attempting to change ownership of key(s) in question "appeared" not to
    work, regedit would throw a no permissions error but upon re-accessing
    the keys involved system permissions were enabled on the key, and I
    was then able to add additional permission needed.

    For others that go through this, it is important that you get subkeys
    as well.

    A lot of work (at least in running it down) but it's working - there
    were 4 keys involved in my case. However, I'm very concerned because
    a random checking of keys in HKEY_CLASSES_ROOT seem to show a good
    number of keys have this permissions problem.

    This was a XP-Pro to Vista Ultimate upgrade. Vista has been good to me
    but the Office 2007 install was a nightmare. For the record Office
    Diagnostic was of no help. I can only assume validation occurs in
    that tool, I'm wondering if it runs under a different permissions
    environment than the user who invokes it? Not a good idea. Seems
    likely I have a hosed Vista installation and/or something is scary
    wrong with my registry permissions, but for the moment we are running.

  14. #14
    gminnick Guest
    I am glad to see someone resolved the problem. However, you left out the keys
    you worked with. Please provide the complete fix and not just that you fixed
    it so all of us can benefit. Thanks.

    Yeah. When it skooped the information over it didn't properly elevate to
    set the permissions on those subkeys.

  15. #15
    gminnick Guest

    Re: Office 2007 Configuration ?

    I think I have solved my problems. I am not exactly sure all the steps
    because I tried several things, but I think this helped.

    I set permissions on the HKEY_CLASSES_ROOT keys. First I took ownership.
    This seemed necessary because some of the keys under it will give an access
    denied as mentioned in a previous message. Then assign Admins and System
    full control and Users Read.

    Then uninstall each application that is giving you a problem and re-install.
    It is possible you can uninstall all apps and re-install, but I was just
    trying a few at a time so I would not have to keep taking the time to
    uninstall all. This worked for me.

    I am still getting the license problem with Access and the only help I can
    find is for Access 97.

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