Vista Installation Issue at Gathering Files Stage

I've been reading a number of threads that relate to this issue but none have
helped so far. Basically I'm trying to install Vista Ultimate from an ISO
download via MSDN which I burnt to a DVD (I've tried burning the DVD at
various speeds as per a thread I read). Anyway, the install gets as far as
the gathering files stage (approx 32%) and then a message appears saying
Windows has encounted an error. Before running the upgrade I disabled my AV
and firewall as per another thread I read. During the installation stage a
number of things are raised as issues that may cause a problem after the
installation of Vista, but nothing that needs immediate action. The list of
things raised as potential issues after the upgrade are:

o Universal Serial Bus controllers: Sony Ericsson W810 Driver
o Ports (COM & LPT): Sony Ericsson W810 USB WMC OBEX Interface (COM8)
o Ports (COM & LPT): Sony Ericsson W810 USB WMC Device Management (COM9)
o HP ImageZone
o Sygate Personal Firewall Pro
o Sony Ericsson PC Suite 1.7.10
o nVidia Display drivers/nView Desktop Manager (NVIDIA Drivers)

I've run the Upgrade Advisor and the only things to note are:

Programs
Sygate Personal Firewall - Program may not work

Devices
ATK0110 ACPI Utility - Download latest driver
Creative Audigy Audio Processor - Download latest driver
NVIDIA nForce Networking Controller - No compatibility data available
Maxtor OneTouch - No compatibility data available
Creative Game Port - No compatibility data available
UIM Advanced Encryption Standard Driver - No compatibility data available
UIM Encrypted Disk Image Plugin - No compatibility data available
UIM Standard CryptoPlugin Driver - No compatibility data available
PSC2350 series (DOT4) - No compatibility data available
PSC3250 series (DOT4PRT) - No compatibility data available
PSC3250 series (DOT4PRINT) - No compatibility data available

Apart from that my system configuration meets the requirements for Vista.

Does anyone have any suggestions??

You will get some of the items on your compat report via Microsoft Update
automatically right after installation. The ATK0110 ACPI utility always is
among the first for me (Vista x64).

I don't see listed what hard drive controller is on your system. The point
of failure is right about the first reboot so I strongly suspect that you
may need to add the driver before starting installation.

"Mark Austin" <MarkAustin@discussions.microsoft.com> wrote in message
news:1086DFAC-A61E-4456-A212-C37928765A21@microsoft.com...
> I've been reading a number of threads that relate to this issue but none
> have
> helped so far. Basically I'm trying to install Vista Ultimate from an ISO
> download via MSDN which I burnt to a DVD (I've tried burning the DVD at
> various speeds as per a thread I read). Anyway, the install gets as far as
> the gathering files stage (approx 32%) and then a message appears saying
> Windows has encounted an error. Before running the upgrade I disabled my
> AV
> and firewall as per another thread I read. During the installation stage a
> number of things are raised as issues that may cause a problem after the
> installation of Vista, but nothing that needs immediate action. The list
> of
> things raised as potential issues after the upgrade are:
>
> o Universal Serial Bus controllers: Sony Ericsson W810 Driver
> o Ports (COM & LPT): Sony Ericsson W810 USB WMC OBEX Interface (COM8)
> o Ports (COM & LPT): Sony Ericsson W810 USB WMC Device Management (COM9)
> o HP ImageZone
> o Sygate Personal Firewall Pro
> o Sony Ericsson PC Suite 1.7.10
> o nVidia Display drivers/nView Desktop Manager (NVIDIA Drivers)
>
> I've run the Upgrade Advisor and the only things to note are:
>
> Programs
> Sygate Personal Firewall - Program may not work
>
> Devices
> ATK0110 ACPI Utility - Download latest driver
> Creative Audigy Audio Processor - Download latest driver
> NVIDIA nForce Networking Controller - No compatibility data available
> Maxtor OneTouch - No compatibility data available
> Creative Game Port - No compatibility data available
> UIM Advanced Encryption Standard Driver - No compatibility data available
> UIM Encrypted Disk Image Plugin - No compatibility data available
> UIM Standard CryptoPlugin Driver - No compatibility data available
> PSC2350 series (DOT4) - No compatibility data available
> PSC3250 series (DOT4PRT) - No compatibility data available
> PSC3250 series (DOT4PRINT) - No compatibility data available
>
> Apart from that my system configuration meets the requirements for Vista.
>
> Does anyone have any suggestions??

Colin - Thanks for your reply.

The hard drive wasn't listed on any of the compatibility reports as needing
attention so I assumed the existing drivers would be ok. Are you saying that
I need to update the drivers for the hard drive controller?

Also, the software that was listed as needing attention after the upgrade
i.e. Sygate Personal Firewall, HP ImageZone etc, would there be any value in
uninstalling these first before carrying out the upgrade?