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Thread: Spooler Error - Windows cannot connect a shared printer on XP Pro.

  1. #1
    noonie Guest

    Spooler Error - Windows cannot connect a shared printer on XP Pro.

    Greetings,

    When trying to connect to a shared Brother Laser (HL-2040) from a Windows
    Vista machine (upgraded from XP Pro) over a wireless network I get the
    following error:-

    "Windows cannot connect to the printer. The server print spooler service is
    not running. Please restart the spooler on the server or restart the server
    machine."

    The printer is a USB Windows GDI device that works fine on both XP and Vista
    as a local printer. Prior to the upgrade to Vista the machine could print to
    the printer under XP.

    Other shared files and folders work fine. Guest, Anonymous and Network all
    have print rights. Firewalls both set to allow Microsoft File and Printer
    Sharing. I have Googled and scanned these newsgroups and found others with
    similar problems.

    Has anyone found a solution yet?

    --
    Regards,
    Neale NOON


  2. #2
    Martin Geissler Guest

    RE: Spooler Error - Windows cannot connect a shared printer on XP Pro.

    Hi,

    had a similar problem with the spooler service.
    After I deleted and recreated the user profile for the affected users,
    everything is working a-ok. It seems as if there are some information stored
    within a migrated user profile which do not work that well with the new
    spooler service.

  3. #3
    noonie Guest

    Re: Spooler Error - Windows cannot connect a shared printer on XP Pro.

    Greetings,

    Tried creating a new user and adding a printer from there. No Joy :-(

    I'll keep trying different things til either I Win or I give up ;-)

  4. #4
    john_medic_2000 Guest

    Re: Spooler Error - Windows cannot connect a shared printer on XP

    you are doing better than me. I can't even get my brother mfc-420cn to
    even install, i am the administrator(and only person onthis computer) and it
    says i need my own permission to continue and then it won't let me give that
    permission say i don't have proper authorization.....any ideas

  5. #5
    Join Date
    Oct 2008
    Posts
    1

    Re: Spooler Error - Windows cannot connect a shared printer on XP Pro.

    It was happening for me too, now it's ok.

    What I did was:

    - Control Panel > Administrative Tools > Services

    Find "Print Spooler", right-click, Start.

    After doing this try to install the network shared printer again.

    For me worked well.

    LaNCeloT_RW

  6. #6
    Join Date
    Dec 2010
    Posts
    2

    Re: Spooler Error - Windows cannot connect a shared printer on XP Pro.

    This worked for me. I had a brand new ASUS N53JQ Laptop with Windows 7 64 bit and printers would olny work if I restarted the print spooler (the print spooler service was still running too) and this need to be done for each print job. I did a factory image restore and still no luck. Then I came across the soultion above. I created a new user, restarted the print spooler and then rebooted the laptop. Logged in as the new user and printing worked with no more problems. I then migrated the old user data to the new user and problem sorted.

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